Royal KPN NV · EURONEXT:KPN

Royal KPN NV — KPN — Q4 2018 Earnings Presentation

30 slides from Royal KPN NV's earnings presentation, Jan 30, 2019

  1. Slide 1: Q4 & FY 2018 Results

    Q4 & FY 2018 RESULTS 30 January 2019

  2. Slide 2: Safe harbor

    Safe harbor Alternative performance measures and management estimates This financial report contains a number of alternative performance measures (non-GAAP figures) to provide readers with additional financial information that is regularly reviewed by management, such as EBITDA and Free Cash Flow (‘

  3. Slide 3: Highlights FY 2018

    Highlights FY 2018 Successful Delivered on Strategy update Simplification full-year outlook 2019 – 2021 Adjusted EBITDA ~€ 225m +0.8% y-on-y ORGANIC run-rate Capex and opex FY 2018: € 2,303m SUSTAINABLE savings1 GROWTH FCF (excl. TEFD dividend) +10% y-on-y 1 Realized: end Q4 2018 vs. end Q4 2016 FY

  4. Slide 4: The best converged smart infrastructure

    The best converged smart infrastructure. Focus on profitable growth segments. Acceleration of simplification and digitalization. 4

  5. Slide 5: Preparing for accelerated fiber roll-out

    Preparing for accelerated fiber roll-out Strong starting Increase access +1m FttH point investments households ~30% of households Preparations for 2.36m FttH households +1m FttH households in 2019 – 2021 >40% 5G trials and mobile of households network modernization by end 2021 FttH YE 2018 in progre

  6. Slide 6: Further strengthening household relationships

    Further strengthening household relationships growing converged base Converged SIMs per Converged households household postpaid base All brands 46% 1 (FY 2018) 1.54 57% FY 2017: 1.51 70% KPN brand 1 As % of broadband customers 6

  7. Slide 7: Continued focus on value in Consumer in Q4 2018

    Continued focus on value in Consumer in Q4 2018 and improving customer experience Postpaid ARPU in line Broadband base1 Best-in-class NPS2 +25 converged Q4 2017: € 18 Q4 2017: +13 1 Corrected for migrations to and new customers of small business proposition (7k) launched in Q4 2017 2 Source: Kantar

  8. Slide 8: Progress made in Business, but still work to do

    Progress made in Business, but still work to do Adjusted revenues Gradually improving 1 y-on-y growth trend organic revenue trend Q4 2018 FY 2018 Communication Services -7.6% -7.9% Mobile service revenues -6.3% -6.3% -4.3% IoT -10% 3.0% -5.9% Broadband & Network Services -3.6% -2.7% -7.3% -8.6% Fixe

  9. Slide 9: Transformation of operating platform

    Transformation of operating platform Migrating customers1 Improving Business 2 from legacy services customer satisfaction (NPS) Q4 2018 0 -1 ~41% Q4 2017 SME base 1 Traditional fixed voice and legacy broadband 2 Source: Kantar TNS 9

  10. Slide 10: Financial highlights FY 2018

    Financial highlights FY 2018 delivered on full-year outlook Adjusted revenues Adjusted EBITDA Free cash flow (excl. TEFD dividend) € 5,639m € 2,303m € 804m -1.9% y-on-y +0.8% y-on-y +10% y-on-y FY 2017: € 5,749m FY 2017: € 2,285m FY 2017: € 730m 10

  11. Slide 11: Financial performance Q4 and FY 2018 key P&L metrics

    Financial performance Q4 and FY 2018 key P&L metrics €m Q4 2018 Q4 2017 Δ y-on-y FY 2018 FY 2017 Δ y-on-y Consumer 758 766 -1.1% 2,992 3,044 -1.7% Business 549 562 -2.2% 2,143 2,183 -1.9% Wholesale 157 159 -1.5% 618 672 -8.0% Other -27 -35 -22% -115 -150 -24% Adjusted revenues1 1,436 1,452 -1.1% 5,6

  12. Slide 12: Adjusted revenues declined by 1.1% in Q4 2018

    Adjusted revenues declined by 1.1% in Q4 2018 €m -1.1% FY 2018: € 5,639m 1,452 9 12 2 7 1,436 -1.9% FY 2017: € 5,749m y-on-y Adj. revenues Consumer Business Wholesale Other (incl. Adj. revenues Q4 2017 eliminations) Q4 2018 12

  13. Slide 13: Adjusted EBITDA supported by Simplification

    Adjusted EBITDA supported by Simplification €m +1.0% +1.0% FY 2018: € 2,303m 9 572 567 3 11 +0.8% FY 2017: € 2,285m y-on-y 16 2 Adj. EBITDA Revenues Cost of Personnel IT/TI Other Adj. EBITDA Q4 2017 goods & expenses operating Q4 2018 services expenses 13

  14. Slide 14: 2nd wave Simplification yielded € 225m savings

    2nd wave Simplification yielded € 225m savings the final year will roll-over in new program 2nd wave Simplification program realized New net opex reduction program run-rate Capex and opex savings savings target2 ~€ 225m end Q4 2018 1 ~€ 350m 2019 – 2021 1 Realized: end Q4 2018 vs. end Q4 2016 2 Indi

  15. Slide 15: Financial performance Q4 and FY 2018 key cash flow metrics

    Financial performance Q4 and FY 2018 key cash flow metrics €m Q4 2018 Q4 2017 Δ y-on-y FY 2018 FY 2017 Δ y-on-y EBITDA 530 531 -0.2% 2,186 2,169 0.8% Interest paid / received -70 -73 -4.0% -310 -351 -12% Tax paid / received 16 - n.m. -9 -13 -33% Change in provisions 19 25 -21% 53 54 -1.5% Change in

  16. Slide 16: Free cash flow growth in FY 2018

    Free cash flow growth in FY 2018 €m 2,186 53 7 310 9 804 1,106 3 FY 2018 Reported Change in Change in Interest Taxes Capex Other FCF +10% FY 2017: € 730m y-on-y EBITDA provisions working paid paid (excl. TEFD FY 2018 capital dividend) FY 2018 16

  17. Slide 17: Solid financial position

    Solid financial position € bn 7.2 6.6 6.6 6.0 6.2 5.9 Q4 2018 net debt / EBITDA 2.5x Q3 2018: 2.7x Q4 2017 Q3 2018 Q4 2018 Gross debt1 Net debt 1 Gross debt defined as the nominal value of interest bearing financial liabilities, excluding derivatives and related collateral, representing the net repa

  18. Slide 18: Restructuring accretive benefits back-end loaded

    Restructuring accretive benefits back-end loaded 1 Restructuring 3 recorded in P&L Restructuring accretive to financials 2 Restructuring cash out Impact on  FCF  T=0 T= 6 months T= >12 months 18

  19. Slide 19: Outlook 2019 and 2019-2021 ambitions

    Outlook 2019 and 2019 – 2021 ambitions organic sustainable growth Outlook 2019 2019 – 2021 ambitions Adjusted EBITDA In line with 2018 Organic growth Capex € 1.1bn Stable at € 1.1bn annually Front-end loaded restructuring charges leading Three-year mid-single digit CAGR1 FCF (excl. TEFD dividend) to

  20. Slide 20: Value over volume. Lean operating model.

    Value over volume. Lean operating model. 20

  21. Slide 21: Information Pack

    INFORMATION PACK CSR Dutch mobile service revenues Tax KPI overview Debt portfolio Treatment of hybrid bonds Fixed infrastructure TEFD stake - accounting treatment 21

  22. Slide 22: Doing business in a sustainable manner

    Doing business in a sustainablemanner Leading position in benchmarks Achievements in Q4 2018 Expanded circular manifesto with suppliers to achieve a near to 100% circular company by 2025 of annual spend on network 70% equipment and hardware for the provision of services to customers covered by agree

  23. Slide 23: Dutch mobile service revenues

    Dutch mobile service revenues €m Q4 2018 Q4 2017 Δ y-on-y FY 2018 FY 2017 Δ y-on-y Consumer 206 211 -2.2% 833 887 -6.1% 1 Business 134 144 -6.7% 549 581 -5.6% Other2 43 45 -4.4% 162 159 1.9% Total The Netherlands 383 399 -4.1% 1,544 1,627 -5.1% 1 Includes M2M service revenues 2 Includes amongst othe

  24. Slide 24: Tax FY 2018

    Tax FY 2018 P&L Cash flow Regions (€ m) FY 2018 FY 2017 FY 2018 FY 2017 The Netherlands -233 -119 -9 -13 Other -5 -17 -4 1 Total reported tax -238 -136 -13 -12 Of which discontinued operations -5 -17 -4 1 Reported tax from continuing operations -233 -119 -9 -13 Effective tax rate continuing operatio

  25. Slide 25: KPI overview

    KPI overview Consumer fixed Consumer mobile Business Q4 2018 Q4 2017 Q4 2018 Q4 2017 Q4 2018 Q4 2017 Household base (k) Postpaid base (k) Customer base (k) F-M households 1,343 1,253 F-M postpaid customers 2,065 1,886 Mobile 1,855 1,882 Fixed-only households 2,093 2,323 Mobile-only postpaid customer

  26. Slide 26: Debt portfolio

    Debt portfolio Nominal debt1 Nominal debt Fixed vs. floating Bond redemption by type by currency interest3 profile € bn 1.0 0.9 1% 13% 17% 17% 0.8 0.6 0.6 0.6 0.6 11% 0.6 0.5 0.5 € 7.2bn 55% 0.4 28% 75% 83% 0.1 ’19 ’20 ’21 ’22 ’23 ’24 ’25 ’26 ’28 ’29 ’30 ’32 Eurobonds EUR Fixed Global bonds GBP 2 Fl

  27. Slide 27: Treatment of hybrid bonds

    Treatment of hybrid bonds KPN & credit rating agencies IFRS Each tranche of the hybrid bonds is recognized as 50% equity and GBP and USD tranche have 60 years specified maturity, accounted 50% debt by the rating agencies for as financial liability  Coupon payments treated as regular bond coupon, he

  28. Slide 28: Fixed infrastructure

    Fixed infrastructure Download Active in speed network CO VDSL2 ~50Mbps  VDSL2 pair bonding CO ~100Mbps  Vectoring SC ~120Mbps  Bonded vectoring SC ~240Mbps  Bonded VPlus SC ~400Mbps NG.PON SC >1Gbps FttH ODF ~1Gbps  Fiber Copper 28

  29. Slide 29: Telefónica Deutschland stake accounting treatment

    Telefónica Deutschland stake accounting treatment Balance sheet P&L Cash flow statement Tax Stake included as financial asset1 Dividends received reported as Dividends received reported as Dividends, not qualifying as specific finance income within net finance finance income within net finance capit

  30. Slide 30: Contact Information: KPN Investor Relations

    Contact Information: KPN Investor Relations +31 70 44 60986 ir@kpn.com ir.kpn.com

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