Itau Unibanco Holding S.a. · BMFBOVESPA:ITUB3
Itau Unibanco — Q1 2024 Earnings Presentation
18 slides from Itau Unibanco's earnings presentation, 2024
Slide 1: 1Q24 Institutional Presentation
1Q24 Institutional Presentation
Slide 2: With 100 years of history, we are the largest bank in Latin America
With 100 years of history, Recurring Managerial Result BRL9.8 bn in 1Q24 | BRL35.6 bn in 2023 we are the largest bank 93.3% Brazil | 6.7% Latn America 4 in Latin America¹ We are the most valuable6 US$ 8.4 bn brand South American Market Value² Total Assets³ We are a universal bank present in USD 67.9
Slide 3: And our values guide us
... And our values guide us We A g e n We towards the Itaú of the put the n ã don’t have future, with ethics being the base of this journey client first. d e all the answers. To us, ethics are non-negotiable. We We value We are driven diversity have each by results. and inclusion. other’s back. 3
Slide 4: Our ability to adapt, innovate and change has enabled us to get where we are now
Our ability to adapt, innovate and change has enabled us to get where we are now... Click Here for more Info Beyond banking One of the four top (iPhone pra Acquisition of ZUP data processing sempre) is Merger of Banco speeds up digital Casa Moreira centers in Brazil is launched First bank with Itaú
Slide 5: We offer an ecosystem...
We put the client first We offer an ecosystem... Individuals Uniclass Personnalité From BRL 4k to Over BRL 15k or more than BRL BRL15 k 250k in total Integrated systems enable the best and most investments complete experience allowing our customers full Private Bank Itaú Branches Over BRL 15 access
Slide 6: ... with the most complete portfolio of financial products and services
... with the most complete portfolio of financial products and We put the client first services Acquiring (Laranjinha) Currency Exchange Payments Digital wallets, contactless payment and more than 50 Purchase of dollars and euros through the app and in a wide branch Payments and Receivables done fas
Slide 7: Our clients choose how they want to be served
We put the client first Our clients choose how they want to be served… Remote In-Person D i g i t a l I nte ra c t i o n s ² i n 1 Q 24 3.4 k Corporate Individuals WhatsApp Click to human Branches 93% 97% E-mail Bankline Around 41 k Telephone ATMs Our footprint is constantly Mobile banking optimized
Slide 8: ... that's why it's so important to listen to our clients
... that's why it's so important to listen to our clients We don’t have all the answers Our team is obstinate in +700k¹ calls delighting clients... Leaders calling to hear direct The client is the feedback from clients and understand their experiences Broad NPS coverage in measuring businesses and j
Slide 9: Technology enables the best service to our clients
Technology enables the best service to our clients We don’t have all the answers Quality Efficiency Since 2018, we have intensified our digital transformation to generate more value for our clients and competitiveness for our businesses Design Technology of experience integrated to the Upgrade and f
Slide 10: Digital and cultural transformation generates efficiency gains and competitiveness
Digital and cultural transformation We have each other’s back generates efficiency gains and We create value in a consistent way competitiveness 1Q24 presented the best efficiency ratio in our history for a first quarter. We are organized into Continuous investment in 42.9% 43.2% 39.6% multidiscipli
Slide 11: A diverse team is essential to better understand and serve our clients
A diverse team is essential to better understand and We value diversity and inclusion serve our clients In December 2023, we have already met the first tier of our 2025 targets Brazil Women Leadership roles Hiring flow 96.8% 54.5% 35.4% (target: 35% - 40%) 53.9% (target: >50%) of employees of employ
Slide 12: The sustainability of our performance is reinforced by our commitments to positive impact
We value diversity and The sustainability of our performance is reinforced by our commitments to positive impact... inclusion Financing in positive impact sectors Ethics in relations and business Target: BRL400 billion to sustainable development by Basis for our conduct Maintain a healthy and ethica
Slide 13: ... and by the focus in sustainable value creation
We are driven by results ... and by the focus in sustainable value creation 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 1Q23 1Q24 ROE Average cost of capital BRL billion Increase of 100% in value creation 1Q24 vs 1Q23 Recurring managerial result Value creation Cost of capital 13
Slide 14: We have been presenting higher revenue with a cost discipline
We are driven by results We have been presenting higher revenue with a cost discipline... Clients NII Market NII Cost of credit 1.8 % 26.1% 3.9% 1Q24 1Q24 vs. 4Q23 1Q24 1Q24 1Q24 vs. 4Q23 1Q24 vs. 4Q23 BRL 25.8 bn 7.4% BRL 1.1 bn 64.3% BRL 8.8 bn 3.2% 1Q24 vs. 1Q23 1Q24 vs. 1Q23 1Q24 vs. 1Q23 17.0 1
Slide 15: ... without overlooking risk management
We are driven by results ... without overlooking risk management Credit portfolio¹ 90 days NPL² 15-90 days NPL Coverage ratio Mar-24 Mar-24 Mar-24 Mar-24 BRL 1,185 bn 2.7% 2.4% 221% 0.7 % 2.8% 0.1 p.p. 0.2 p.p. 0.1 p.p. 0.1 p.p. 5.0 p.p. 9.0 p.p. Mar-24 vs. Dec-23 Mar-24 vs. Mar-23 Mar-24 vs. Dec-23
Slide 16: We expect to continue delivering solid performance... 2024 Guidance
We are driven by results We expect to continue delivering solid performance... Growth on a 2024 Guidance Consolidated comparable basis4 Growth between Total credit portfolio¹ 6.5% and 9.5% Growth between Growth between Financial margin with clients 4.5% and 7.5% 5.5% and 8.5% Between Financial margi
Slide 17: ... exploring possible growth paths in different businesses
We are driven by ... exploring possible growth paths in different businesses results Individuals Insurance Itaú Shop More engagement and Potential growth in the sector principality and increase penetration in our individual and corporate client base throughout own One Itaú - one of the main levers C
Slide 18: Investor Relations
Investor Relations (11) 2794-3547 | ri@itau-unibanco.com.br | https://www.itau.com.br/relacoes-com-investidores/en/
Itaú Unibanco Holding — Q1 2024 Earnings Presentation on 6ix