The Hartford Insurance Group, Inc. · NYSE:HIG
The Hartford Insurance — The Hartford — Conference Presentation (June 2012)
20 slides from The Hartford Insurance's conference presentation, June 2012
Slide 1: Thinking Big about Small Business
Group Benefits Thinking Big about Small Business Introducing the Small Business Center 4486-A NS 06/12 Copyright © 2012 by The Hartford. Confidential. All rights reserved. No part of this document may be reproduced, published or posted without the permission of The Hartford.
Slide 2: Informational webinar notice
The following informational webinar is intended to provide you with an introduction to the Group Benefits Small Business Center. The content is not intended to provide legal, accounting or other professional advice or opinion. When such advice is needed, consult with an attorney. In the event of a l
Slide 3: Today's presenters
Today’s presenters Presenter Donato Monaco Vice President, Small Business Group Benefits Donato.Monaco@thehartford.com Facilitator Bob Hayes Program Manager Hartford School of Insurance Robert.Hayes@thehartford.com 3 4486-A NS 06/12 Copyright © 2012 by The Hartford. Confidential. All rights reserved
Slide 4: Today's agenda
Today’s agenda • Macroeconomic Trends • Top Concerns Identified in Hartford Survey • Opportunity for Producers to Diversify and Differentiate • Strategic Vision for Group Benefits Small Business • Comprehensive Solution Offering and New Capabilities • Q&A 4 4486-A NS 06/12 Copyright © 2012 by The Ha
Slide 5: Macroeconomic trends: small businesses comprise half of national GDP
Macroeconomic trends: small businesses comprise half of the national GDP • Small business growth will be a primary driver to lead us out us out of recession.1 1 ADP National Employment Report, March, April and May 2012 (non-farm, private business). 5 4486-A NS 06/12 Copyright © 2012 by The Hartford.
Slide 6: Nearly half of all job creation is coming from <50 employee firms
Macroeconomic Trends: nearly half of all job creation is coming from <50 employee firms 6 4486-A NS 06/12 Copyright © 2012 by The Hartford. Confidential. All rights reserved. No part of this document may be reproduced, published or posted without the permission of The Hartford.
Slide 7: Small businesses cite concerns related to their benefits offering
Small businesses cite concerns related to their benefits offering • The Hartford’s Small Business Survey1 of employers identified two key concerns: – Increased benefits costs – Employee recruiting and retention in a competitive environment 1 The Hartford’s Small Business Success Study, November 2011
Slide 8: Opportunity exists for brokers to further diversify and differentiate
Opportunity exists for brokers to further diversify and differentiate • Complement current offering with suite of employer and employee paid benefits including; – Group Life & AD&D – Short and Long Term Disability • Offer value priced solutions – Simplify pricing and decision making for business own
Slide 9: Our strategic vision to better enable small business brokers
Our strategic vision to better enable small business brokers • The Hartford’s commitment to you – Provide value oriented, customer centric solutions – Sold through highly partnered distribution relationships 9 4486-A NS 06/12 Copyright © 2012 by The Hartford. Confidential. All rights reserved. No pa
Slide 10: Solutions to address challenges brokers facing small businesses today
Solutions to address challenges brokers facing small businesses today • We’re making it easier for small business producers to write new business • Addressing cost concerns for small businesses • Helping small businesses recruit and retain talent 10 4486-A NS 06/12 Copyright © 2012 by The Hartford.
Slide 11: Broker feedback shows satisfaction with our small business offering
Broker feedback shows satisfaction with our small business products, pricing & service offering1 • Broker satisfaction is highest for <50 employee size business • Key reasons cited for high broker satisfaction scores: – High level of service – From dedicated, knowledgeable, responsive, experienced S
Slide 12: Announcing the launch of our new Small Business Center
Announcing the launch of our new Small Business Center to offer enhanced sales support • Dedicated Small Business Specialists – Consultative sales support for small business brokers – Consistent experience nationwide with expanded hours of operation • Streamlined workflows and automation – Reducing
Slide 13: 4486-A NS 06/12
13 4486-A NS 06/12 Copyright © 2012 by The Hartford. Confidential. All rights reserved. No part of this document may be reproduced, published or posted without the permission of The Hartford.
Slide 14: Available Today!
In addition, we’re expanding industry eligibility, offering more competitive pricing, and providing new capabilities Available Today! • Expanding industry class eligibility for groups with 4-9 employees • Auto-applying 10% price reduction on 25-49 employee groups • Launching new web-based quote prop
Slide 15: Enhancements planned for later this year
Enhancements to our small business offering planned for later this year • Small business e-newsletters and social media communications • Topical webinars for both producers and small businesses to assist brokers with prospecting and persistency • Small Business Producer Advisory Council for highly p
Slide 16: Additional considerations for which we'll gather your feedback
Additional considerations for which we’ll gather your feedback to help inform our development • Real-time web based quoting for groups with 4-49 employees • Enhanced online enrollment and evidence of insurability • “Good”, “Better”, “Best” plan designs and “Businesses Like Me Buy” coverage analyzers
Slide 17: Call to action: submit all RFPs for 4-49 lives to the Small Business Center
Call to action: submit all RFP’s for employer groups with 4-49 lives directly to the Small Business Center starting today! • Proposal support • Re-rates situations • General sales and/or product related inquiries • Notification of sold cases 17 4486-A NS 06/12 Copyright © 2012 by The Hartford. Confi
Slide 18: Continue to leverage local sales expertise for larger cases
Continue to leverage local sales expertise for larger cases and specialty business • For all groups with 50 or greater employees • For opportunities of any size involving: – Physician Segment/Outpatient Healthcare – Attorney Segment/Legal – Statutory STD (CA, HI, NY, NJ, PR, RI) – Group Retiree Heal
Slide 19: Questions
Questions Thinking Big about Small Business 4486-A NS 06/12 Copyright © 2012 by The Hartford. Confidential. All rights reserved. No part of this document may be reproduced, published or posted without the permission of The Hartford.
Slide 20: The Hartford corporate and legal notice
The Hartford® is The Hartford Financial Services Group, Inc. and its subsidiaries, including its administrative services company, Hartford-Comprehensive Employee Benefit Service Company and issuing companies Hartford Life Insurance Company, Hartford Life and Accident Insurance Company and Hartford F