Norwood Systems Ltd · ASX:NOR
Norwood Systems — Corporate Update (December 2024)
14 slides from Norwood Systems's corporate update, Dec 17, 2024
Slide 1: Introducing CogVoice OpenSpan
Introducing CogVoice OpenSpan™ The Next Generation AI Voice Platform for Communication Service Providers Paul Ostergaard CEO, Norwood Systems December 2024 Intelligent Agentic Systems
Slide 2: Setting the Stage: The AI-Powered Transformation from Telco to Techco
Setting the Stage: The AI-Powered Transformation from Telco to Techco • Disruptive Market Shift: Customer expectations are changing as generative AI and advanced voice technologies redefine the ‘art-of the-possible’ and the competitive voice landscape.1 • Evolving Identity: Telcos can no longer rely
Slide 3: Market Context – The Telco AI Imperatives
Market Context – The Telco AI Imperatives • Telcos Are Facing a Disruptive Shift • Competitive Pressure Generative AI & advanced voice technologies Over-the-top (OTT) and AI players have are transforming customer expectations.3 been out-innovating traditional telcos in new voice services. • Evolving
Slide 4: The Problem – Bridging the Gap
The Problem – Bridging the Gap • Traditional Telco Core Networks • AI Voice Services Optimised for reliability and scale, Growing rapidly, but they often but they are not agile enough for lack native integration into telco rapid AI integration. core networks. Result: Telcos are missing opportunities
Slide 5: Solution – The OpenSpan Advantage
Solution – The OpenSpan Advantage What is OpenSpan? • A cloud-native service platform bridging telco networks with AI-powered, real-time media services. • Powered by Microsoft Azure, delivering scalable and secure telecom applications. Key Features Strategic Benefits • Seamless Telco Signalling to A
Slide 6: OpenSpan in the Telco Network
OpenSpan in the Telco Network Telco Network Cloud Telco Instance OpenSpan AI Services CogVoice and Gateway 3rd Party AI apps Core Network OpenAI Protocol bridge Translate Custom protocols not Running on Speech… compatible with Telco between the Telco highly standardised standard signalling Secure an
Slide 7: Key Capabilities and Features
Key Capabilities and Features • AI-Powered Intelligence • Scalable & Secure Inline fraud detection, live Carrier-grade call session translation, automated call management, leveraging Azure’s summarisation, and more. global infrastructure. • Seamless Integration • Open & Modular Operates as a telco c
Slide 8: Value Proposition for Telcos
Value Proposition for Telcos • New Revenue Streams • Faster Time-to-Market Monetise both legacy voice and Integration with Norwood’s new AI-driven services. CogVoice offerings or other AI services via Open APIs. • Future-Proof Architecture Adapts to evolving AI • Enhanced Customer Experience technol
Slide 9: OpenSpan Covers Multiple Telco Subscriber Segments
OpenSpan Covers Multiple Telco Subscriber Segments Medium to Large Corporate Small-Medium Enterprise Consumer Call Fraud Counter-measures Real-time Translation Biometric Voice Authentication SME/SOHO Answering Services Rich SDK Offering Considerable Innovation Potential
Slide 10: Microsoft Azure Collaboration
Microsoft Azure Collaboration • Strategic GTM Collaboration • Integration with Azure OpenAI Joint sales team motions are working and Azure Cognitive Services on key selected Telco accounts. Ensures seamless, secure, and globally scalable AI solutions. Industry Validation: “OpenSpan exemplifies how t
Slide 11: Deployment & Availability
Deployment & Availability • Azure Marketplace • Flexible Models OpenSpan available via Azure Telcos can select deployment Marketplace private offers for rapid options aligned with their existing procurement and deployment. infrastructure and growth plans. Engagement & Support: Norwood and Microsoft
Slide 12: Launch & Next Steps
Launch & Next Steps • Engagement with Telcos • MWC Barcelona 2025 Ongoing presentations, Live demonstrations at the demos, and workshops MWC Microsoft booth in worldwide. early March 2025. Path Forward: Telcos can take immediate steps now to modernise their voice networks, unlock the potential of vo
Slide 13: Bibliography and References
Bibliography and References 1. “Winning in telecom CX”, https://www.mckinsey.com/industries/technology-media-and-telecommunications/our- insights/winning-in-telecom-cx 2. “The AI-native telco: Radical transformation to thrive in turbulent times”, https://www.mckinsey.com/industries/technology- media
Slide 14: Intelligent Agentic Services
info@norwoodsystems.com https://www.norwoodsystems.com Intelligent Agentic Services +61 8 9200 3500 About Norwood Systems Norwood Systems (ASX: NOR) is a global innovator in AI-powered telecom voice solutions. By leveraging advanced conversational AI, Norwood revolutionises telco voice networks, enh