Zensar Technologies Limited · NSE:ZENSARTECH
Zensar Technologies — Investor Presentation (May 2006)
15 slides from Zensar Technologies's investor presentation, May 2006
Slide 1: Retail: Integrated Services (IT+BPO) - The Retail Story
Retail Integrated Services (IT+BPO) - The Retail Story Siva Rangaswamy Head – Retail Industry Group Retail - Market Perspective Retail Copyright Zensar 2005 www.zensar.com 1
Slide 2: Market Segments in Retail; Global Technology Trends
Market Segments in Retail LargeRetailers Large Retailersare areretailers retailerswith 300+Stores with300+ Stores MiddleTier •• Middle Tierare areretailers retailerswith 50-300 with50-300 (or$$3B+ (or 3B+turnover) turnover) (or$$250M stores(or stores 250M++turnover) turnover) •• Concentrated Concent
Slide 3: Retail IT Investment Priorities; RFID Market Perspective
Retail IT Investment Priorities 27% 35% 30% 23% 31% 25% 25% 20% 11% 15% 14% 9% 6% 6% 10% 4% 8% 2005 5% 7% 9% 7% 4% 4% 2004 0% Retail Store Systems ERP Integration of Supply Chain Merchandise Common Reporting & Others Systems Management/ desk top Access to Stock Control infrastructure information Not
Slide 4: Zensar in Retail
Zensar in Retail Retail Copyright Zensar 2005 www.zensar.com Born in Retail – Pioneer of – Leading Retail Organized Retailing Solutions & Services Provider in India Retail Copyright Zensar 2005 www.zensar.com 4
Slide 5: Our Recent Relationships 05-06
Our Recent Relationships - 05-06 Oracle Retail (Retek) ERP implementation Partner for BPO in Retail Supply Chain Selected as their only India-based vendor in 2005. Retail mySAP Retail ERP implementation for Food Retail Copyright Zensar 2005 www.zensar.com Services Advisory Implementation Retail Pr
Slide 6: Advisory Services and Implementation Services
Advisory Services Business Outsourcing IT Strategy Process Roadmap • Process Design • Application Portfolio • IT Outsourcing • Point Solutions Management • Process Outsourcing - Rationalization & Optimization - Integration • Application Modernization - Build vs. Buy - Migration • Package Evaluation
Slide 7: Business Update on Retail
Business Update on Retail •Implementing Microsoft Retail Management System (India) o SME ERP for small retail (i.e. 1 to 50 stores) o Also doubles up as POS for Large Retail •mySAP Retail for a Hypermarket (India) o Integrated solution for Supermarket, Hypermarket and Specialty (Music) Retail o One
Slide 8: Case Study – Relationship with UK Retailer
Case Study – Relationship with UK Retailer Jun -05 Vendor Jun -04 Consolidation Feb -04 BPO-starts Managed Delivery Link in place Centre Oct -03 Offshore Planning Study IFG support starts Jul-03 Jun-03 GM: General Merchandise IFG: International Franchise Group Apr-03 Zensar declared IT development p
Slide 9: BPO in Retail
BPO in Retail Retail Copyright Zensar 2005 www.zensar.com Imperatives for Retail • By 2010, 10% of backoffice process in Retail will be outsourced to External Providers * ‘Core to Business’ Functions ‘Context’ Functions Buying Human Resources Merchandising IT Customer Management Finance Marketing
Slide 10: Outsourcing Trends - CRM Offerings for Retail
Outsourcing Trends - Worldwide Retail Copyright Zensar 2005 www.zensar.com CRM Offerings for Retail Managing Orders and Sales Calls Receive Calls from Customers Understand Requirements Cross Sell/ Up Sell Record orders and intimate Distribution Centers Loyalty Program Management Call and Educate T
Slide 11: Retail Back Office Processing; Diverse Experience in Retail BPO
Retail Back Office Processing Merchandise Planning & Merchandise Management Calculate Procurements and OTB Updating Merchandise Allocation Planning System Assist Assortment Planning Monitoring min/ max stocks Sales & Stock Analysis Sales analysis – Category-wise for value and volume Sub-category ana
Slide 12: Wider and Deeper Expertise
Wider and Deeper Expertise • Merchandising • Data warehousing • Merchandise • eRetailing Management • Warehouse • Franchise • Financials Management Management • Merchandising • Financials • Assortment • Merchandising • Franchise • In-store operations Planning • Financials • Financials Management • P
Slide 13: Retail Vertical – Performance Summary
Retail Vertical – Performance Summary Strategic Objective Retail to account for at least 20% of revenues by 07-08. Industry average is 12-13% Achievements • 04-05 retail revenues grew 140% • 05-06 retail revenues growth projected at 80% • Retail to account for 10% in 05-06 (from 3.8% in 03-04) • M&S
Slide 14: To Summarize… Comprehensive Solutions for the Retailer
To Summarize… Retail Copyright Zensar 2005 www.zensar.com Comprehensive Solutions for the Retailer Our basket of solutions to the Retail industry is unmatched by any of the global majors in the Industry. 1. Oracle Retail (previously Retek) 2. Oracle Financials for Retail 3. mySAP Retail 4. Microso
Slide 15: Value Quadrant in Retail
Value Quadrant in Retail Our Target for Mar 2007 Limited High X Bus. Value Perception Global 5 Consulting Cos High X x Zensar X India 5 Low Retail Overall IT+BPO Services Copyright Zensar 2005 www.zensar.com Thank You siva.rangaswamy@zensar.com Retail Mobile: +91 98505 50568 Direct: +91 (20) 5615
Zensar Technologies — Investor Presentation (May 2006) on 6ix