Singapore Telecommunications Limited · SGX:Z74
Singapore Telecommunications — Investor Day (June 2014)
13 slides from Singapore Telecommunications's investor day presentation, Jun 3, 2014
Slide 1: Singapore Consumer
GROUP CONSUMER Singapore Consumer SingTel Investor Day 3 June 2014 Yuen Kuan Moon CEO, Singapore Consumer Disclaimer: This material that follows is a presentation of general background information about SingTel’s activities current at the date of the presentation. The information contained in this d
Slide 2: Strategic Focus Areas
Strategic Focus Areas Accelerating Winning Transforming Maintaining Data Monetisation In The Home Cost Base Network Lead › Address data needs › Strengthen bundles › Drive towards self- › Invest in market- of different customer and drive fibre help to improve leading speed segments adoption customer
Slide 3: Good progress in driving smartphone penetration and tiered data plans
Good progress in driving smartphone penetration and tiered data plans 70% 72% 68% 71% 72% 73% 73% 73% 61% Smartphone as % of Postpaid Mar-13 Dec-13 Mar-14 Mar-13 Dec-13 Mar-14 Mar-13 Dec-13 Mar-14 50% 59% 50% 46% 52% 44% 47% 30% Tiered data 23% plans as % of Postpaid Mar-13 Dec-13 Mar-14 Mar-13 Dec-
Slide 4: Data usage growing steadily to mitigate decline in voice and SMS
Data usage growing steadily to mitigate decline in voice and SMS Minutes of use SMS volume Data usage (GB) per subscriber per month per subscriber per month per subscriber per month -6% +15% -30% Mar-13 Jun-13 Sep-13 Dec-13 Mar-14 Mar-13 Jun-13 Sep-13 Dec-13 Mar-14 Mar-13 Jun-13 Sep-13 Dec-13 Mar-14
Slide 5: Data monetisation efforts gaining traction since introduction of tiered data plans in Jul-12
Data monetisation efforts gaining traction since introduction of tiered data plans in Jul-12 Postpaid customers on plans with tiered data bundles 16% 14% 10% +13% 50% 44% 23% Mar-13 Dec-13 Mar-14 % of lines exceeding data bundle % subscribers on plans with tiered data bundles X % of Postpaid base 5
Slide 6: Data revenue is now the main contributor towards overall mobile growth
Data revenue is now the main contributor towards overall mobile growth Mobile Revenue (ex Roaming) S$b +4% Data Voice SMS Mar-13 Jun-13 Sep-13 Dec-13 Mar-14 6
Slide 7: More initiatives are being implemented to help accelerate growth in data revenue
More initiatives are being implemented to help accelerate growth in data revenue Partnerships with OTT players Optimising data pricing › Prepaid plans for access › Increased data rate from to popular Social $5.35/GB to $10.70/GB for Networking Apps excess usage › DataMore VAS to supplement data bund
Slide 8: Winning in Consumer Homes
Winning in Consumer Homes Executing a Differentiation strategy Consumer home revenue S$127m, up 6% Revenue Customers (S$m) Customers on triple bundles (‘000) Strengthening the bundle Households on bundles 140 › Up 6% 368,000 S$120m S$127m 400 120 mio TV 100 364k 368k 350 359k Driving fibre adoption
Slide 9: mioTV – A Key Differentiator To Home Strategy
mioTV – A Key Differentiator To Home Strategy mioTV is now serving more than 418,000 We will continue to… customers Strengthen our content suite Differentiate through the experience New channels added: › Fully harness synergies with Internet and Voice services to drive home leadership › Provide On-t
Slide 10: Enhancing customer experience while transforming cost structure
Enhancing customer experience while transforming cost structure Solution: Encourage Self-Service › Simplified Self-Help Kiosk – customers can obtain a queue ticket at SingTel Shop in 3 quick steps › Enhanced MySingTel app capabilities and user-friendliness e.g. Purchase of daily unlimited data roami
Slide 11: Investing in market-leading speed technologies to maintain network leadership
Investing in market-leading speed technologies to maintain network leadership Mobile Download speed test of Singapore telcos Google Play Download speed on 4G @ Circle Line MRT Download Speed (Mbps) Progress of Plants vs. Zombies 2: Indoor test unless otherwise stated Downloaded within 2 mins (File s
Slide 12: Investing in market-leading speed technologies to maintain network leadership
Investing in market-leading speed technologies to maintain network leadership Fibre Broadband 12
Slide 13: Disclaimer
Disclaimer: This material that follows is a presentation of general background information about SingTel’s activities current at the date of the presentation. The information contained in this document is intended only for use during the presentation and should not be disseminated or distributed to
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