Telstra Group Limited · ASX:TLS

Telstra — Investor Presentation (November 2005)

25 slides from Telstra's investor presentation, Nov 15, 2005

  1. Slide 1: Outcomes of Strategic Review slide presentation

    15 November 2005 The Manager Company Announcements Office Australian Stock Exchange 4" Floor, 20 Bridge Street SYDNEY NSW 2000 ELECTRONIC LODGEMENT Dear Sir or Madam Office of the Company Secretary Level 44 242 Exhibition Street MELBOURNE VIC 3000 AUSTRALIA Telephone 03 3634 6400 Facsimile 03 9632 3

  2. Slide 2: Disclaimer

    Disclaime Jhese presentations include certai ywands ooking statements if ubject te O various risks and uncertainties Actua) resulls, performance those expressed in, 9 iniplied by, these for Statements af not guarantees of [uture p ; uncertainties and other factors, many of which are boyend the contr

  3. Slide 3: Growing our Business

    Growingour Business

  4. Slide 4: Growing our Business

  5. Slide 5: Focus on growth in mobility

  6. Slide 6: Operational Excellence

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  7. Slide 7: Operational Excellence

  8. Slide 8: A Challenging Environment...

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  9. Slide 9: A Challenging Environment...

    ielstra

  10. Slide 10: A Challenging Environment: Customer Relationships

  11. Slide 11: A challenging environment... customer experience and expectations

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  12. Slide 12: 10

    10

  13. Slide 13: 11

    11

  14. Slide 14: How We Will Put the Customer First

    he FoL i i elstra 12

  15. Slide 15: How We Will Put the Customer First

    + New cl remuneration AFOXTELY«) ci Gite Yellow Pages" (Ay . com.au KEY f

  16. Slide 16: Growing our Business / Operational Excellence

    Growing our _ Business | | Operational — Excellence _ 14

  17. Slide 17: Broadband and Narrowband

    Broadband Narrowband ipelstra 15

  18. Slide 18: Share of Wallet

    ~ Share of Wallet ll elstra is elstra 16

  19. Slide 19: Single product vs multiple products

    ANH Single product Multiple products ipelstra elstra 17

  20. Slide 20: Fixed & Wireless

    Fixed & Wireless Access to: + Content * Customer info « Address books 0% FYOS Voice ARPU Non-voice ipelstra 18

  21. Slide 21: A

    A 19

  22. Slide 22: World's best practice

    World’s best Practice 20

  23. Slide 23: 21

    21

  24. Slide 24: Transactions via online and speech self-service

    % all transactions via online and speech self- service 22

  25. Slide 25: Differentiation and a great customer experience

    Differentiation and a great customer experience — only with le Istra 23

Telstra — Investor Presentation (November 2005) on 6ix