Nordea Bank Abp · OMXHEX:NDA_FI
Nordea Bank Abp — Investor Day (October 2019)
8 slides from Nordea Bank Abp's investor day presentation, Oct 25, 2019
Slide 1: Commercial & Business Banking Capital Markets Day
Commercial & Business Banking Capital Markets Day Erik Ekman, Head of Commercial & Business Banking 25 October 2019
Slide 2: Disclaimer
Disclaimer ▪ This presentation contains forward-looking statements that reflect management’s current views with respect to certain future events and potential financial performance. Although Nordea believes that the expectations reflected in such forward-looking statements are reasonable, no assuran
Slide 3: Key Messages
Commercial & Business Banking KEY MESSAGES Stable business and good momentum – With potential to improve We know what works – thanks to our customers – Free up time to increase customer intensity Improve operational efficiency – Develop digital-intense customer service model 3
Slide 4: Stable business with well-diversified portfolio and further potential
Introduction to Commercial & Business Banking Stable business with well-diversified portfolio and further potential Good franchise serving our ~550k corporate customers… …with potential for more Complex Market position² People-intense model BUSINESS BANKING¹ Digitally supported People-intense being
Slide 5: Our starting point in the Nordea Group
Commercial & Business Banking in the Nordea Group Our starting point Income Cost Capital 2,142m -1,148m 6,525m 25% 23% 25% Share of Group income Share of Group cost Share of Group capital (Last 12 months) (Last 12 months) (Q3 2019) Income per FTE¹ Cost/income ratio ROCAR Underlying ROCAR increase 20
Slide 6: Strategic direction: leverage our franchise to strengthen market position
Strategic direction for Commercial & Business Banking Leverage our franchise to strengthen market position BUSINESS BANKING Continue to do business selection, pricing, cross-selling Protect and develop our and customer acquisitions business model for complex customer needs Improve Continue to levera
Slide 7: Key drivers to make it easier to do it right in a resource-effective way
Strategic direction for Commercial & Business Banking Key drivers to make it easier to do it right in a resource-effective way Simplifying instructions Increase operational efficiency Increase Solve the basics with scalable time with solutions customers Automation of credit processes Improve with mo
Slide 8: Target 2022
Commercial & Business Banking TARGET 2022 Stable business and good momentum – With potential to improve Cost/income ratio¹ We know what works – thanks to our customers ~45% – Free up time to increase customer intensity Improve operational efficiency – Develop digital-intense customer service model 8