Toronto-dominion Bank · TSX:TD
Toronto-dominion Bank — Investor Day (September 2025)
28 slides from Toronto-dominion Bank's investor day presentation, Sep 29, 2025
Slide 1: Canadian Personal Bank – TD Investor Day
Canadian Personal Bank TD Investor Day – September 29, 2025 Title Slide SECTION ONE Sona Mehta Group Head, Canadian Personal Bank
Slide 2: Caution Regarding Forward-Looking Statements
Caution Regarding Forward-Looking Statements From time to time, the Bank (as defined in this document) makes written and/or oral forward-looking statements, including in this document, in other filings with Canadian regulators or the United States (U.S.) Securities and Exchange Commission (SEC), and
Slide 3: A premier retail bank with formidable scale and performance
Canadian Personal Bank A premier retail bank with formidable scale and performance Bank 1 in 3 14MM Industry-leading $13.8B $301B $418B Canadians1 Clients1 Partnerships Revenue2 Deposits3 Loans3,4 Deposits Credit Cards Strong Canadian Personal CAD P&C ROE #1 Personal Core Deposits 5 Title Slide #2 C
Slide 4: Leading distribution reach across digital and physical channels
Canadian Personal Bank Leading distribution reach across digital and physical channels Leading Digital Adoption Best Positioned Branch Network Urban Branch Active mobile banking1 #1 (8.4MM clients)2 #1 coverage (91% vs. 83% peer avg.)6 Title Slide#1 Mobile Branch #1 Total Digital reach3 Hours vs. pe
Slide 5: We are a client acquisition powerhouse
Canadian Personal Bank We are a client acquisition powerhouse We out-achieved our ambition of >50% We are consistently outgrowing the New to Canada (N2C) acquisition Canadian population… Growth in N2C Acquisition Cumulative CPB net client growth vs. Canadian Medium-term Target population1 +55% Title
Slide 6: We are the undisputed leader in core banking and primacy
Canadian Personal Bank We are the undisputed leader in core banking and primacy More Core Preferential Core Relationships Deposit Mix Primary Banking Leader TD ranks #1 in core deposits TD ranks #1 in % of total Canadians who Medium-term Target name TD as their primary bank3 Title Slide Core deposit
Slide 7: Our Strategic Review reinforces where we can accelerate growth
Canadian Personal Bank Our Strategic Review reinforces where we can accelerate growth Strategically & Operationally Title Slide Financially Deepen client relationships SECTION ONE Accelerate revenue growth across core business lines Deepen relationship banking across the Enterprise Leverage AI, digi
Slide 8: We aim to deliver enhanced growth, efficiency, and returns
Canadian Personal Bank We aim to deliver enhanced growth, efficiency, and returns Medium-term (FY'29) Targets ~40% High single digit ~40% Adj.1 ROE Adj.1 PTPP2 CAGR3 (%) Adj.1 Efficiency Ratio3 57 — TD INVESTOR DAY 2025
Slide 9: How we will deliver
Canadian Personal Bank How we will deliver Deeper Relationships Simpler & Faster Disciplined Execution 58 58 — T D I N V E S T O R D A Y 2 0 2 5
Slide 10: We start from a position of strength but must do more to deepen relationships
Canadian Personal Bank Deeper Relationships Simpler & Faster Disciplined Execution We start from a position of strength but must do more to deepen relationships Leader in Core Relationships, …with upside to grow franchised We aim to accelerate growth in creating deepening advantages… relationships C
Slide 11: Our leading Credit Card franchise delivers exceptional client value and choice
Canadian Personal Bank Deeper Relationships Simpler & Faster Disciplined Execution Our leading Credit Card franchise delivers exceptional client value and choice We have a broad suite of proprietary Credit Cards to …with industry-leading relationships and loyalty meet client needs… programs with top
Slide 12: Unparalleled opportunity to deepen in Credit Cards among core banking clients
Canadian Personal Bank Deeper Relationships Simpler & Faster Disciplined Execution Unparalleled opportunity to deepen in Credit Cards among our core banking clients Progress & Momentum Executing on Simple & Fast Accelerating Growth Total pre-approved offers Medium-term Targets • Simpler Onboarding T
Slide 13: Growing our RESL business through specialization and speed
Canadian Personal Bank Deeper Relationships Simpler & Faster Disciplined Execution Growing our RESL business through specialization and speed, while delivering strong returns Accelerating Specialization Speed Delivering Returns Growth Delivering specialized advice Innovating for simplicity & speed D
Slide 14: Innovating to deliver Mobile First experiences
Canadian Personal Bank Deeper Relationships Simpler & Faster Disciplined Execution Innovating to deliver Mobile First experiences and enable deeper client relationships Accelerate Mobile Digital Account Opening Servicing Capabilities Loyalty & Engagement Leadership Medium-term Targets • Intuitive, n
Slide 15: We deliver the whole bank to clients through relationship banking
Canadian Personal Bank Deeper Relationships Simpler & Faster Disciplined Execution We deliver the whole bank to clients through relationship banking Growing Client Flows from Canadian Deeper Wealth Relationships Builds Relationship Depth Personal Bank to Wealth Management among CPB Clients Medium-te
Slide 16: How we will deliver
Canadian Personal Bank How we will deliver Deeper Relationships Simpler & Faster Disciplined Execution 65 65 — T D I N V E S T O R D A Y 2 0 2 5
Slide 17: Simpler and faster client experiences to key purchase journeys
Canadian Personal Bank Deeper Relationships Simpler & Faster Disciplined Execution Bringing simpler and faster client experiences to key purchase journeys where speed drives outcomes Faster Leads Faster Onboarding Faster Pricing TD Mortgage Direct Simple and fast digital leads to Title Slide Credit
Slide 18: A simpler, faster, client-focused operating model
Canadian Personal Bank Deeper Relationships Simpler & Faster Disciplined Execution A simpler, faster, client-focused operating model Our priorities Outcomes Canadian Personal Bank • Simplified accountability Aligning all channels into the Business: E2E Client Experience Title Slide • Improved delive
Slide 19: We are executing AI-at-scale, aiming to deliver $300MM in value
Canadian Personal Bank Deeper Relationships Simpler & Faster Disciplined Execution We are executing AI-at-scale, aiming to deliver $300MM in value Medium-term Targets Predictive AI Generative AI Agentic AI Personalize Branch Knowledge RESL Document ~$200MM & ~$100MM Annualized Annualized Title Slide
Slide 20: How we will deliver
Canadian Personal Bank How we will deliver Deeper Relationships Simpler & Faster Disciplined Execution 69 69 — T D I N V E S T O R D A Y 2 0 2 5
Slide 21: Strong quality in our Credit Card portfolio
Canadian Personal Bank Deeper Relationships Simpler & Faster Disciplined Execution As we grow, we have continued to maintain strong quality in our Credit Card portfolio Strong acquisition Peer-leading credit quality New Accounts1 90 day+ Delinquency Rates, % +30% Title Slide Peers2 TD SECTION ONE FY
Slide 22: Optimize distribution network to elevate client experience and drive revenue growth
Canadian Personal Bank Deeper Relationships Simpler & Faster Disciplined Execution We will continue to optimize our distribution network to elevate client experience, drive revenue growth and cost transformation Medium-term Elevated distribution productivity With headroom to further optimize Targets
Slide 23: Cost discipline aims to deliver ~$200-300MM in run-rate savings
Canadian Personal Bank Deeper Relationships Simpler & Faster Disciplined Execution Cost discipline aims to deliver ~$200-300MM in run-rate savings Run-Rate Cost Savings Target Medium-term Key Cost Initiatives ~$200-300MM Title Slide Distribution Transformation: • Digital sales: Achieve 50% mobile-fi
Slide 24: Why Canadian Personal Bank
Canadian Personal Bank Why Canadian Personal Premier retail bank with leading scale and Bank track record of growth Leading core deposit franchise banking 1 in 3 Canadians Title Slide Significant deepening opportunity across Cards, RESL and Wealth SECTION ONE AI and digital transformation enabling s
Slide 25: Endnotes
Canadian Personal Bank Endnotes on Slides 52 to 53 Slide 52 1. As of Q3 2025. 2. As of FY 2024. 3. As at October 31, 2024. 4. Personal loan volumes exclude indirect auto. 5. Office of the Superintendent of Financial Institutions Canada (OSFI) for personal deposits as of June 2025. 6. Peer Quarterly
Slide 26: Endnotes
Canadian Personal Bank Endnotes on Slides 54 to 59 Slide 54 1. Cumulative growth Q1 2023 to Q3 2025. Slide 55 1. YTD as of August 2025. 2. Please refer to Slide 52, Endnote 5. 3. % of clients surveyed who indicate TD is their primary financial institution; Ipsos Canadian Financial Monitor, June 2025
Slide 27: Endnotes
Canadian Personal Bank Endnotes on Slides 60 to 64 Slide 60 1. Includes TD & MBNA cardholders as of Q3 2025. 2. Consecutive quarters Q4 2024 to Q3 2025 vs. peer average. Please refer to Slide 52, Endnote 6 for list of peers. 3. As of Q3 2025. 4. FY 2020 to FY 2024. Slide 61 1. As of Q3 2025. 2. Defi
Slide 28: Endnotes
Canadian Personal Bank Endnotes on Slides 66 to 73 Slide 66 1. As of YTD August 2025 8 of 10 clients responded to within 10 minutes. This includes leads generated outside of business hours. 2. Conversion rate as of Q3 2025 vs. traditional leads. 3. Since inception, May 2023 to Q3 2025. 4. Lift in Cr
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