Slide 1: Q2 2021 Earnings Results
Q2 2021 Earnings Results July 29, 2021 © 2020 TWILIO INC. ALL RIGHTS RESERVED.
Slide 2: Legal Disclaimer
Legal Disclaimer This presentation contains forward-looking statements. All statements other than statements of historical fact contained in this presentation, including statements as to future results of operations and financial position, planned products and services, business strategy and plans,
Slide 3: Financial Overview
FINANCIAL OVERVIEW © 2020 TWILIO INC. ALL RIGHTS RESERVED. 3
Slide 4: Results Highlights
Results Highlights • Second quarter revenue of $669 million, up 67% year-over-year • Second quarter revenue dollar-based net expansion of 135% • More than 240,000 active customer accounts, as of June 30, 2021 • Initiates Q3’21 guidance • Total revenue1: $670 million to $680 million, including Segmen
Slide 5: Quarterly Revenue
Quarterly Revenue $669 $590 $548 $275 $295 $331 $365 $401 $448 67% Q2’21 REVENUE GROWTH Y/Y 86% 75% 67% 62% 57% 65% 62% 46% 52% 1 Q2'19 Q3'19 Q4'19 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Reported Revenue ($M) Reported Revenue Growth Y/Y 1 Includes revenue from the acquisition of Segment, which closed N
Slide 6: Dollar-Based Net Expansion
Dollar-Based Net Expansion 143% 141% 135% 137% 139% 135% 132% 132% 133% 125% (organic) Q2'19 Q3'19 Q4'19 Q1'201 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 1 Includes revenue from the SendGrid acquisition, which closed Feb. 1, 2019. Excluding the contribution from SendGrid in January 2020, dollar-based net expans
Slide 7: Top Customer Accounts
Top 10 Customer Accounts Represents top 10 customer accounts as a percentage of total revenue in the respective quarter 15% 15% 14% 14% 13% 13% 13% 12% 12% Q2'19 Q3'19 Q4'19 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 © 2020 TWILIO INC. ALL RIGHTS RESERVED. 7
Slide 8: Geographic Revenue Mix
Geographic Revenue Mix Q2’19 Q2’20 Q2’21 29% 27% 32% International International International revenue revenue revenue US International Note: We define U.S. revenue as revenue from customers with IP addresses or mailing addresses at the time of registration in the United States, and we define intern
Slide 9: Thank You
THANK YOU
Slide 10: Appendix
APPENDIX © 2020 TWILIO INC. ALL RIGHTS RESERVED. 10
Slide 11: Operating Metrics
Operating Metrics Dollar-Based Net Expansion Rate. Twilio’s ability to drive growth and generate incremental revenue depends, in part, on the Company’s ability to maintain and grow its relationships with existing . Active Customer Accounts and to increase their use of the platform. An important way