Slide 1: Interim Report January — March 2021
Interim Report January — March 2021 29 April 2021 Anders Engdahl, President and CEO Michael Ladurner, CFO intrum
Slide 2: Today’s presenters
Today’s presenters Anders Engdahl President and Chief Executive Officer Michael Ladurner Chief Financial Officer intrum
Slide 3: Highlights of Q1 2021
Highlights of Q1 2021 A robust start to 2021 Clear signs of increased business activity Robust business results Increasing business activity across most markets - Increasing momentum throughout the quarter against - Broadly positive recovery picture, with most markets pandemic backdrop; growth in RT
Slide 4: Servicing: varied Q1 performance with positive underlying trend
Servicing: cS Varied Q1 performance with positive underlying trend eal to drive sustainable growth * Overall consumer confidence increased by 7% year on year") — Change in consumer confidence and economic activity varied between countries * EBA guidelines on legislative and non-legislative moratoria
Slide 5: Portfolio Investments: attractive underwriting returns and increasing sell side activity
Portfolio Investments: Attractive underwriting return levels and increasing sell side = activity to accelerate throughout 2021 * Portfolio sales volumes are increasing with further improvement expected during H2 and beyond — Sellers are returning to market and we observe higher portfolio sales activ
Slide 6: Clear and defined sustainability targets with best-in-class ESG Risk Rating
Clear and defined sustainability targets with best-in-class QB ESG Risk Rating Intrum ESG targets Ethical collection aS by treating customers fairly Sound economy for our clients te Reduced environmental impact ae Attract and retain 4. 4 Qe talents including 4 wellbeing of employees an jiversi & Hv
Slide 7: ONE Intrum transformation program implementation proceeding according to plan
ONE Intrum transformation program implementation proceeding according to plan SO ONE Intrum 2020 2021 2022 150 1500 100 1oo0 +=» Commentary 50 500 * 29% of total program budget | : spent and 7% below budget to Q220 Q320 Q420 qQi2i Q221 Q321 Q421 Ql22 Q222 Q3 22 Q422 date mmm Actuals Budget ===~—=Bud
Slide 8: ONE Intrum transformation program KPIs
ONE Intrum transformation program KPIs oe" ONE Intrum Aggregated cases migrated, 000s 50.000 a 40000 1095 Commentary 30.000 Za * Case volumes migrated ahead of 20000 \e 2020 2021 2 plan by 110% 10.000 a * Case volumes migrated will 2020 Q3 2020 Q4 2021Q1 2021Q2 2021Q3 2021Q4 2022Q1 2022. Q2 20223 20
Slide 9: Financials
Slide 10: Group key financials: growth in cash metrics QoQ despite pandemic
Group key financials: growth in cash metrics QoQ despite pandemic SEK M Q1 2021 Q1 2020 RTM FY 2020 Cash revenues 5249 5250 -0 21376 21377 Cash EBITDA 2712 2 633 3 11 686 11607 Replenishment capex -1259 -1405 -10 -5 209 -5 355 Other capex -88 -123 -28 -637 -672 Cash EBIT 1365 1105 24 5840 5580 Cash
Slide 11: Group cash flow generation: continued growth in recurring cash earnings
Group cash flow generation: continued growth in recurring cash earnings with good momentum for remainder of the year 40 a 3.0 SEK bn 50 ta 19 19 22 18 . 24 20 | @ os aa a a2 @ a4 a | . 2019 | 2020 2021 J _ Ny 97 520 58 . . 06 37 -2.2 Cash revenue Expenses Cash EBITDA Replenishment Other capex Cash E
Slide 12: Credit Management Services: pandemic affected case volume inflow
Credit Management Services: pandemic affected case | volume inflow SEK M Qi 2021 Q1 2020 ange % RTM FY 2020 Cash revenues 1038 1139 9 4274 4375 Cash EBITDA 412 499 17 1803 1891 Other capex -16 -53 -70 -258 -295 Cash EBIT 396 446 1 1546 1596 Invested capital 19173 20 321 -6 19 337 19 583 Segment cash
Slide 13: Strategic Markets: strong organic growth
Strategic Markets: strong organic growth SEK M Qi 2021 Q1 2020 ange % RTM FY 2020 Cash revenues 1346 1108 21 5647 5409 Cash EBITDA 657 328 100 3051 2722 Other capex 2 -8 43 -187 -183 Cash EBIT 645 320 101 2864 2539 Invested capital 15 866 17 986 12 16311 16 980 Segment cash RolC, % 16.3 7.1 +9.2 ppt
Slide 14: Portfolio Investments: outperformed active forecast with index of 105 in Q1
Portfolio Investments: outperformed active forecast with = index of 105 in Q1 SEK M Qi 2021 Q1 2020 ange % RTM FY 2020 Cash revenues 2864 3.002 5 11455 11593 Cash EBITDA 2089 2239 7 8395 8545 Replenishment capex 1259 -1405 -10 -5 209 -5 355 Cash EBIT 830 834 -0 3186 3190 Invested capital 34673 36 38
Slide 15: Funding: increased return gap and strong credit market performance
Funding: increased return gap and strong credit market performance Increasing return vs. funding cost 16.0% 0% ae . . + Return gap continued to increase 8.0% <> due to positive underwriting 1 trends and stable cost of funds 4.0% - + Intrum bonds have performed Q317 Q417 Q118 Q218 Q318 Q418 Q1I19 Q21
Slide 16: Medium term targets: continued progress despite ongoing pandemic
Medium term targets: continued progress despite ongoing pandemic Cash ROIC (RTM) * Progress towards new medium term targets set out during the CMD in November 2020 on track Recurring , consolidated growth on Vv cash EPS Ree (RTM) ai2i Leverage : (RTM) ee 3.5x 2.5x intrum ‘6
Slide 17: Final remarks
| remarks F
Slide 18: Final remarks
Final remarks Sustainability is core to everything we do Strong momentum... Portfolio Investments * Strong collection performance * Accelerating capital deployment at mid-teen return levels supporting double digit growth * Our strategically important ESG agenda will remain in focus as a core and int
Slide 19: Q&A
Q&A intrum
Slide 20: Appendix
intrum x
Slide 21: Table of Contents
Table of Contents 1. Outstanding interest rate bearing debt 2. Pro forma portfolio investments and ROI 3. Current MoM for replenishment capex calculation 4. Estimated remaining collections (ERC) and collection performance nsecured portfolio vintages 6. Upcoming IR activities | intrum 21
Slide 22: 1. Outstanding interest rate bearing debt
1. Outstanding interest rate bearing debt Nominal icy amount (M) rate Maturity date SEK 1100 1.78% 11/22/2021 Quarterly 5/24/2021 $£0012193928 EUR 150 278% 7/15/2022 Biannually 7/15/2021 XS1634531344 SEK 750 750 2.48% 9/12/2022 Quarterly 6/14/2021 $£0013104072 wy SEK 2900 2900 3.23% 7/3/2023 Quarter
Slide 23: 2. Pro forma portfolio investments and ROI
17.5% 17.5% 15.7% 14.7% 14.4% 11.8% 12.4%
Slide 24: 3. Current MoM for replenishment capex calculation
3. Current MoM for replenishment capex calculation EKM Q218 Q318 «41819219319 QH19. «120. @220 320.420 21 seen aii 2385 © 927,-«=««2538.=«1277,—=«1436=S«B3T_=S«3780—«1650=1267,=S «3712861443 sein the gore 5317 1825 4727 «-2669«« 28111856 7165-3036 «2:944.«=«1791:~=S 2554 3 190 Quarterly MoM 223 «197
Slide 25: 4. Estimated remaining collections (ERC) and collection performance
4. Estimated remaining collections (ERC) and collection performance 50 40 * 180m ERC at SEK 68.3bn 30 20 . a . 0 * Continued resilience of portfolio Bs = _ | investment collections during the YI Y2 3 YA YS YS YBOYD IDDBA VIS first quarter at 105% of active italian porftfolio ERC» ERC forecast Portfo
Slide 26: 4. Estimated remaining collections (ERC)
4. Estimated remaining collections (ERC) SEKbn 12.0 9.0 .nna 3.0 a | Hi om : [ | l J Beas = = YI Y2 Y3 Y4 Y5 Y6 Y7 Y8 Y9 m Strategic Markets Other markets. mNordics ERC (SEKbn) Y1 Y2 Y3 Y4 Y5 Y6é Y7 Strategic Markets 25 3.4 3.8 23 1.6 13 WwW Other markets 35 28 22 W7 14 WwW 09 Nordics 23 19 W7 15 13
Slide 27: 4. Estimated remaining collections (ERC)
4. Estimated remaining collections (ERC) ERC by Asset Class ERC by Geography Real Estate Other 1% Nordies __— Secured markets , : ~» DACH & UK Dp 2% Strategic Markets 29% Unsecured 84% __— ERC by Investment Type ERC by Industry Forward Realestate Other flows 1% 6% 2% 18% Telecom 6% Credit cards %% F
Slide 28: 5. Unsecured portfolio vintages
5. Unsecured portfolio vintages Unsecured Purchase Collections Remaining Totalestimated Totalmoney-on- | Constant Currency Vintage Evolution for Unsecured Books | books, SEKM price todate ERC collections money multiple Constant Currency Vintage Evolution for Unsecured Books 3.50x A B S B+ Cc Bt+C/A
Slide 29: 6. Upcoming IR activities
6. Upcoming IR activities Q1 Virtual Roadshow Additional events 2021 + Multiple banks 30th April to 5th May + UBS Pan European Small and Mid-Cap Conference — 1-1and group audiocast meetings 12 May 2021 + NPL Seminar Carnegie, Virtual 28 May 2021 + Deutsche Bank Leverage Finance Conference, Virtual 1
Slide 30: Disclaimer
Disclaimer The material in this presentation has been prepared by Intrum AB (publ\ (“Intrum’). This information is given in summary form and does not purport to be complete. Information in this presentation, including forecast financial information, should not be considered as advice or a recommenda
Slide 31: Leading the way to a sound economy.
Leading the way to a sound economy. intrum