Citigroup, Inc. · NYSE:C
Citigroup — Citi Commercial Cards Canada webinar (November 2010)
32 slides from Citigroup's conference presentation, Nov 15, 2010
Slide 1: Shaping the Future Together: Citi Commercial Cards Canada
Shaping the Future Together Citi Commercial Cards Canada ® Your Vision. Our Reach. 15 November 2010 Strictly Private and Confidential
Slide 2: Agenda
Agenda y Introductory Address—Citi and GTS Overview—John Landry, Managing Director, GTS Head Canada y Overview of Commercial Cards Business in Canada—Shams Umar, Vice President, Canada Commercial Cards & Procure to Pay – Citi Canada’s Team and Product Support Structure y Citi Commercial Cards Canada
Slide 3: 1. Citi and GTS Overview
1. Citi and GTS Overview John Landry Managing Director Global Transaction Services Head Canada
Slide 4: Citi in Canada
Citi in Canada | citi
Slide 5: Citi's Recent Financial Performance
Citi’s Recent Financial Performance Citi’s increasing profitability in 2010 shows our strategy is the right course. Citi continues to improve the earnings potential of the franchise while de-risking the balance sheet through the sale of non-core assets. Financial Performance y Our financial performa
Slide 6: Citi's Canadian Network
Citi’s Canadian Network Institutional Clients Group in Canada Toronto/Montreal y 19 Global Bankers y 12 Derivatives Product Partners y Two Equity Capital Markets Calgary Product Partners y Five Global Bankers y Offices cover a full range of y Commodities Platform with corporate clients as well as ei
Slide 7: Global Transaction Services (GTS) Overview
Global Transaction Services (GTS) Overview
Slide 8: GTS – A Core Business for Citi
GTS – A Core Business for Citi GTS Highlights Vital Statistics—As of 2Q10 Clients (including y Recognized trusted advisor to clients including ~ 63,000 subsidiaries): financial institutions, corporates and public sector entities Avg. Liability Balances: $ 320 Billion (1) y Winner of over 154 global
Slide 9: 2010 TTS Investments by Product
2010 TTS Investments by Product Citi continues to invest in our global capabilities to ensure our clients benefit from the scope and strength of the most comprehensive solutions in the market. Commercial Liquidity and Information Client Payments Receivables Trade Cards Investments Services Delivery
Slide 10: Transforming GTS Canada
Transforming GTS Canada y Identification as Top 10 Focus Country of 20 Countries y 17 new customer facing hires in the last three months, including focus on Western Canada and Public Sector y Re-alignment of Client Delivery and Customer Service – Appointment of Client Delivery Head – Dedicated Citi
Slide 11: 2. Citi Commercial Cards Canada
2. Citi® Commercial Cards Canada A World of Seamlessly Integrated Products, Services and Service Product Management Team David Ruda Taira Hall Shams Umar
Slide 12: Experience Matters. Trust the Experts
Experience Matters. Trust the Experts An award-winning leader in the commercial card industry, Citi Commercial Cards continues to earn top commendations from leading industry surveyors. Nilson Report The Banker y Nilson ranked Citi the number 2010 The Banker Technology Awards one Corporate Bankcard
Slide 13: A Global View of Citi's Worldwide Reach
A Global View of Citi’s Worldwide Reach Citi’s market leading proprietary issuing network enables organizations to run a single commercial card program across 90 markets, 40 currencies, and 26 local languages. North America Latin America Asia Pacific Canada Argentina Dominican Rep. Nicaragua Austral
Slide 14: Commercial Card Product Offering—Canada
Commercial Card Product Offering—Canada y P-Card: Purchasing card y T&E Card: Travel and Entertainment Card y One Card (Combines T&E, P-Card and Fleet Card benefits) y Central Travel Account y Specialty – Meeting Card – Project Card y Declining Balance Card y VCA (Virtual Card Account) 9
Slide 15: Commercial Cards Canada
Commercial Cards Canada Commercial Card Services offers local support to Canadian Clients. Commercial Cards Canada Client Relationship Product Management Implementation Customer Support Marketing Management/Sales Product Development Support 10
Slide 16: Common Corporate Objectives
Common Corporate Objectives Reduce Processing Costs Improved Timing, Tracking, y Eliminate paper checks and invoices and Security y Speed payment and invoice y Enhanced tracking and security reconciliation of payments Efficiency Control Financial Visibility Impact Instant View of Payables Working Ca
Slide 17: 2010 Investments—Innovation to Meet Client Needs
2010 Investments—Innovation to Meet Client Needs Reporting and Virtual Card Declining Balance Purchasing Card Online Tools Accounts Card Analytics y Global expansion of Virtual Card Accounts y Launch of CitiManager—HFI redesign platform y Relaunch of Online Statements and Applications y Launch of De
Slide 18: What's New in Canada?
What’s New in Canada? y Virtual Card Account (VCA)—For card-not-present transactions with increased transaction security and control y Enhanced Client Delivery—Improvements for enhanced customer implementation and support y Chip Cards—Citi transition plan and timing y CitiManager©—Single Sign-on Acc
Slide 19: Citi Virtual Card Accounts—Overview
Citi Virtual Card Accounts—Overview A next generation payments tool, Citi Virtual Card Accounts increase transaction security and control. y Replace a real card account with a Virtual Card Account (VCA) for card-not-present transactions y Clients request virtual card numbers (VCN’s) in real- time, s
Slide 20: Citi Virtual Card Accounts—What are the Benefits?
Citi Virtual Card Accounts—What are the Benefits? Payment efficiency with increased security and enhanced reconciliation. y The real card account number is never shared y Set controls on each virtual card number to ensure it is utilized for a Security specific transaction y Safeguard against fraud y
Slide 21: Client Service Delivery
Client Service Delivery Improved service delivery based on feedback from you, our clients. y What we’ve done – New cardholder IVR allowing cardholders to activate cards, obtain account balance, transaction information, payment addresses and other general card info as well as be transferred to our se
Slide 22: Chip and PIN Transition—Citi
Chip and PIN Transition—Citi y MasterCard Chip Cards rollout—targeted for Q1 & Q2 2011 y Visa Chip Cards rollout—targeted for Q3 2011 y Customer migration to Chip cards will be communicated to clients by their respective CAS and Account Managers by early December 2010 y Existing customers will be re
Slide 23: New Program Dashboard
New Program Dashboard A powerful reporting and analytics tool to help your business achieve greater efficiencies and control. Some Benefits of Program Dashboard Include y Access dynamically integrated views of all transaction data by business unit, cardholders, and vendors Generate metrics and diagn
Slide 24: Procure to Pay - Payables Continuum
Procure to Pay - Payables Continuum Automation Tools Payments Working Capital Tools E-Payables Workflow Purchasing Card y Automated Payment Settlement Approval via Cheque to ACH y Automated Workflow y Increased Rebate y Remittance Delivery Matching & Approval y Reduce low value y Reduces exceptions,
Slide 25: 3. EMV Chip Cards
3. EMV Chip Cards Nino Di Teodora Vice President Internet and Emerging Technologies,Canada
Slide 26: EMV Basics—History of EMV
EMV Basics—History of EMV y EMV originally stood for “Europay MasterCard Visa” back in 1993 (Europay was later acquired by MasterCard) y EMV is a global standard for credit and debit payment cards based on chip card technology y EMVCo owns the intellectual property rights for EMV specs since 1999 y
Slide 27: EMV Basics—Chip Card, Smart Card or EMV Card?
EMV Basics—“Chip Card” or “Smart Card” or “EMV Card”? y Plastics that contain chips are known by several names, including – Chip Cards – Smart Cards – Integrated Circuit Cards (ICCs) y Most markets have agreed to use the term “chip card”, e.g., Canada, United Kingdom, Australia, etc. y All EMV cards
Slide 28: EMV Basics—EMV Cards vs. Magnetic Stripe Cards
EMV Basics—EMV Cards vs. Magnetic Stripe Cards Magnetic Stripe Card EMV Card Security y Data is easy to copy and counterfeit y Extremely difficult to counterfeit Data Access y Read-only data y Read and write capability (i.e., card characteristics can be changed post- issuance—to change risk paramete
Slide 29: EMV Basics—Card Authentication
EMV Basics—Card Authentication y Why are EMV cards considered more secure than mag stripe cards? – In mag stripe transactions, the Point of Sale (POS) device simply passes along information it collects from the card. The POS device does nothing to test the authenticity of the card – In EMV transacti
Slide 30: 4. Questions?
4. Questions? eer citi
Slide 31: Thank you.
Thank you. citi
Slide 32: efficiency, renewable energy & mitigation
IRS Circular 230 Disclosure: Citigroup Inc. and its affiliates do not provide tax or legal advice. Any discussion of tax matters in these materials (i) is not intended or written to be used, and cannot be used or relied upon, by you for the purpose of avoiding any tax penalties and (ii) may have bee
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