Slide 1: 2020 Full Year Results
2020 Full Year Results March 23, 2021
Slide 2: Agenda
Agenda ©2021 accesso Technology Group, plc 2
Slide 3: Our Business Platform
Our Business Platform Blue Chip Customer Base Serving Diverse Leisure Sectors Theme Parks - Water Parks - Ski Resorts Cruise Lines - Museums - Attractions - Zoos Theaters - Festivals Large Addressable Global Market $1.5B Guest Experience $1.9B Ticketing & Distribution ©2021 accesso Technology Group,
Slide 4: Our Competitive Advantage
Our Competitive Advantage Technology Highly specialised, integrated solutions across ticketing, queuing, distribution, and guest experience. Scale Global footprint operating with broad capabilities, high reliability and advanced security. Business Model Aligned with our customers to drive revenue an
Slide 5: 2020 Review
2020 Review Demonstrating Resilience & Refreshing Our Approach
Slide 6: Decisive Action to Build Resilience
Decisive Action to Build Staffing Resilience Established a 4-day working week for most Swift decision-making with a staff clear focus on enabling accesso to grow stronger, more credible and more effective despite the pandemic Cost Base Reduced underlying admin expenses by $1.4m to $4.7m Fundraising
Slide 7: People Process Product
People Process Product Leadership changes Internal support systems Clearly defined roadmap Structural realignment Sharing and collaboration AWS migration Rightsized employee-base Customer system enhancements CyberSource migration Diversity Faster delivery times Integration and upgrades ©2021 accesso
Slide 8: Virtual Queuing, eCommerce Trends and Incubator Solutions
Virtual Queuing Holiday World, Walibi Holland, VRTP: 6m rides fulfilled in 100% VQ parks, 50% with increased likelihood to return. Capitalising on eCommerce Trends 29 accesso Passport® deployments, 9m reservations, 25m tickets, 16 accesso Passport deployments alongside accesso Siriusware℠. Winning w
Slide 9: Financial Results
Financial Results Performance Ahead of Revised Expectations
Slide 10: Financial Headlines
Financial Headlines Transactional Non-Repeatable Other Repeatable Other 2020 2019 3% 4% 7% 18% 16% 22% 56% 74% 10
Slide 11: Revenue by Type
Revenue by Type Discussion and Analysis FY20 FY19 % Total Repeatable 41,264 95,487 (56.8) • Non-repeatable revenue declined by 32.9% down to $12.3m. Lower impact here as: Non-repeatable revenue 12,276 18,283 (32.9) ➢ Licence fee amortisation continued to be recognised despite COVID-19. ➢ Professiona
Slide 12: Income Statement
Income Statement FY 2020 FY 2019 Change Discussion and Analysis Gross Profit 42,985 85,628 (42,643) Cash EBITDA (11,450) 7,141 (18,591) Statutory Loss Before Tax (32,862) (57,581) 24,719 12
Slide 13: Alternative Performance Measures
Alternative Performance Measures FY 2020 FY 2019 Change Discussion and Analysis Operating loss (30,354) (56,278) 25,924 Cash EBITDA (11,450) 7,141 (18,591) 13
Slide 14: Development Expense
Development Expense Gross Development Spend Capitalised 14% of Decreased 37% to $21.2m Development Spend (2019: $33.5m) (2019: 66%) 14
Slide 15: Cash Flow
Cash Flow FY 2020 FY 2019 Change Discussion and Analysis Cash (used in)/generated from operating activities (11,857) 24,567 (36,424) Movement in net cash in year 29,302 (126) 29,428 Opening net cash 354 480 (126) Closing net cash 29,656 354 29,302 15
Slide 16: Additional Information
accesso Continued success as a trusted technology partner to leading leisure operators $8.3m unrecognised deferred tax assets on US losses during the year Total carried-forward gross US losses / credits of $44.8m unrecognised Represents $10.8m of potential future tax savings $2.6m US Carry forward c
Slide 17: 2021 Ambitions
2021 Ambitions Macro Recovery Enabling Growth Plan Re-start
Slide 18: Market Dynamics Favourable to Speedy Recovery
Market Dynamics Favourable to Speedy Recovery Approximately 62% of accesso’s transaction volume is concentrated in experiences where pent-up demand, visitor proximity and minimal planning requirements should drive faster recovery REGIONAL 59% THEME PARKS CULTURAL 2% ATTRACTIONS 1% SKI HOLIDAYS 1% ZO
Slide 19: Turnover Target <20%
Turnover Target <20% Support recovery with a Continue progression on focus on driving value for strategic roadmap. our clients. Continue focus on diversity efforts and staff development. Laser focus towards development Secure major client renewals. enhancements being value-add. Re-establish our posi
Slide 20: ©2021 accesso Technology Group, plc
©2021 accesso Technology Group, plc 20
Slide 21: Product Roadmap 2021-2025
2021 2022 2023 2024 2025 accesso Siriusware •Offer global eCommerce across all product sets accesso Passport •Deliver best-in-class eCommerce across all solutions. eCommerce accesso ShoWare •Streamline dev & ops accesso Siriusware •Global Point-of-Service solution accesso Passport •Streamline dev &
Slide 22: Distribution, eCommerce, Venue Platform
DISTRIBUTION Full market access ECOMMERCE Ticketing Reserve Reserved Virtual Best in class F&B Seating Seating Queuing VENUE Unified On-Site Support Integrated MANAGEMENT Point-of-Service Evolution Product Control Operational ease IDENTITY Guest Specific Experience/AI Integrations Guest-centric & Pa
Slide 23: Summary and Outlook
Summary and Outlook Looking Forward with Confidence 23
Slide 24: Summary: Resilience, Relationships, Innovation and Outlook
Resilient in the Face of Challenge Swiftly adjusted costs and responded operationally whilst technology proved critical across our many of our end markets. Relationships Strengthened Worked closely with our customers as they weathered the storm providing support in a rapidly changing and challenging
Slide 25: Questions?
® accesso Questions?
Slide 26: Appendix
® accesso Appendix
Slide 27: Segment Revenue
Segment Revenue Discussion and Analysis ($ in thousands) FY20 FY19 % Ticketing 36,603 58,237 (37.1) Distribution 1,363 21,097 (93.5) Ticketing & Distribution 37,966 79,334 (52.1) Queueing 8,348 25,208 (66.9) Other Guest Experience 9,780 12,640 (22.6) Guest Experience 18,128 37,848 (52.1) Total Reven