Bendigo & Adelaide Bank Ltd. · ASX:BEN

Bendigo & Adelaide Bank — ABN Amro Regional Banks Conference (November 2008)

18 slides from Bendigo & Adelaide Bank's conference presentation, Nov 26, 2008

  1. Slide 1: ASX Lodgement: Presentation – ABN Amro Regional Banks Conference

    Bendigo and Adelaide Bank Limited ASX Lodgement 26 November 2008 For personal use only Presentation – ABN Amro Regional Banks Conference Following is a copy of the presentation to the ABN Amro Regional Bank Conference today by Mr Jamie McPhee, Chief Executive Partner Advised. Details: Will Rayner He

  2. Slide 2: ABN Amro Regional Banks Conference

    For personal use only ABN Amro regional banks conference 26 November 2008 11 August 2008 Jamie McPhee Chief Executive Partner Advised bendigobank.com.au adelaidebank.com.au1

  3. Slide 3: Agenda

    For personal use only Agenda 1. Our vision 2. National footprint 3. Our customers 4. Our brand 5. Credit quality 6. Funding 7. Summary 2

  4. Slide 4: 1. Our vision

    For personal use only 1. Our vision “To be Australia’s leading customer connected Banking group” 3

  5. Slide 5: 2. National footprint

    For personal use only 2. National footprint ƒ 614 ATM’s ƒ 413 branches ƒ 224 Community Bank branches ƒ 164 Bendigo Bank corporate-owned branches ƒ 25 Adelaide Bank branches ƒ 61 added in FY08 (including 25 Adelaide Bank branches) ƒ 94 Agencies ƒ 13,500 EFTPOS merchants across Australia 4

  6. Slide 6: 2. National footprint: Cumulative Number of Branches by Channel

    For personal use only 2. National footprint 413 branches 5 39 85 Cumulative Number of Branches by Channel (as at Oct 2008) 36 50 400 180 ACT 3 Branches 300 15 200 100 0 <93 93 94 95 96 97 98* 99 00 01 02 03 04 05 06 07 08 YTD 09 Financial Year Company Owned Community Bank Private Franchises Alliance

  7. Slide 7: Community Bank network remains relatively immature

    For personal use only 2. National footprint ƒCommunity Bank® network remains relatively immature ƒFootings growth strongest in first seven years of branch life ƒStrong reverse enquiry demand for future growth ƒ28% of branches established less than 3 years old ƒ70% of branches established less than 7

  8. Slide 8: 3. Our customers

    For personal use only 3. Our customers Direct „ Direct customer numbers continue to grow at 75,000 per year1 „ Customer satisfaction levels remain high Partner Advised „ 500 partners „ 3500 advisers „ More than 250,000 customers via this channel „ Provides access to more than 7 million customers 1.

  9. Slide 9: 3. Our customers: Customer Satisfaction

    For personal use only 3. Our customers Retail Banking Customer Satisfaction Business Banking Customer Satisfaction 100% 100% 90% 90% 94% 90% 80% 80% 70% 72% 75% 70% 60% 60% 50% 50% Mar-07 Jun-07 Sep-07 Dec-07 Mar-08 Mar-07 Jun-07 Sep-07 Dec-07 Mar-08 Bendigo Bank Big Four Avg Bendigo Bank Big Four A

  10. Slide 10: 4. Our brand

    For personal use only 4. Our brand 9

  11. Slide 11: 5. Credit quality

    For personal use only 5. Credit quality „ Credit quality remains sound across the group „ Some deterioration in isolated sectors „ Strong industry diversity „ Strong geographical diversity „ Both heritage banks had low risk appetites (and have not increased risk appetite as a result of the merger) „

  12. Slide 12: 5. Credit quality: Residential lending

    For personal use only 5. Credit quality Residential lending „ 90+ day arrears levels are increasing – from a very low base „ Of those in 90+ day arrears: „ Average historical LVR is 60.95% „ 65.8% are fully verified „ 34.2% are lo-doc „ LMI insurance covers more than 65% of all MIP loans 11

  13. Slide 13: 5. Credit quality: Residential Loan Arrears

    For personal use only 5. Credit quality All Residential Loan Arrears - 90d+ rate by balance $350m 1.20% $300m 1.00% $250m 0.80% $200m 0.60% $150m 0.40% $100m 0.20% $50m $0m 0.00% Apr-07 May-07 Jun-07 Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Se

  14. Slide 14: 5. Credit quality: Commercial and business lending

    For personal use only 5. Credit quality Commercial and business lending „ Top 25 exposures = $707.3m (1.45% of total assets) „ Only 6 loans greater than $30m „ All top exposures performing well „ Diversity by geography and industry Margin Lending „ Exceptional credit performance „ Business model has

  15. Slide 15: 6. Funding

    For personal use only 6. Funding „ Strong deposit growth in first quarter „ $2b inflows in first quarter FY09 „ Equivalent to 12-month growth for FY08 „ Securitisation markets remain effectively closed „ Offshore wholesale markets remain effectively closed „ Domestic wholesale markets are open and o

  16. Slide 16: 6. Funding: Deposits per Community Bank branch

    For personal use only 6. Funding Deposits per Community Bank® branch ($m) CAGR 26.1% 44.5 46.9 38.4 37.6 33.0 26.4 20.4 16.4 16.4 6.6 11.7 <1 1 2 3 4 5 6 7 8 9 10 Age of branch in years At call v term deposits FY08 7.56 Term deposit growth FY08 ($bn) 7.26 7.03 6.85 53.5% 6.71 6.56 6.48 6.31 6.21 6.1

  17. Slide 17: 7. Summary

    For personal use only 7. Summary „ Strong brand „ Excellent customer engagement „ High level of staff satisfaction „ Growing distribution foot print „ Good asset quality „ High level of retail deposit inflows „ Excellent opportunities

  18. Slide 18: Questions

    For personal use only Questions 17

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