Icici Prudential Life Insurance Co. Ltd. · NSE:ICICIPRULI
Icici Prudential Life Insurance — Q1 FY2026 Earnings Presentation
66 slides from Icici Prudential Life Insurance's earnings presentation, Jul 15, 2025
Slide 1: Performance update: Q1-FY2026
Performance update: Q1-FY2026 July 15, 2025
Slide 2: Agenda
Agenda • Company strategy & performance • Opportunity & industry overview
Slide 3: Agenda
Agenda • Company strategy & performance • Opportunity & industry overview
Slide 4: 3C Framework
3C Framework Customer centricity Competency Catalyst Comprehensive product suite ESG integrated with Customer business management centricity People Tech Analytics Diversified Operational distribution efficiency Risk & Prudence Deliver sustainable VNB growth by balancing business growth, profitabilit
Slide 5: Performance snapshot: Q1-FY2026
Performance snapshot: Q1-FY2026 APE 13M Persistency1 VNB ₹ 18.64 bn June 30, 2025: 86.0% ₹ 4.57 bn (5.0%) Y-o-Y growth June 30, 2024: 89.7% (3.2%) Y-o-Y growth 2-yr CAGR: 13.0% 24.5% VNB margin RWRP Claim settlement2 Profits after tax ₹ 13.56 bn Q1-FY2026: 99.6% ₹ 3.02 bn (13.0%) Y-o-Y growth Q1-FY2
Slide 6: 3C Framework
3C Framework Customer centricity Competency Catalyst Comprehensive product suite ESG integrated with Customer business management centricity People Tech Analytics Diversified Operational distribution efficiency Risk & Prudence Deliver sustainable VNB growth by balancing business growth, profitabilit
Slide 7: Product wise growth
Product wise growth Q1- Y-o-Y Q1- Y-o-Y Q1- Q1- Segments FY2025 Growth FY2026 Growth FY2025 FY2026 Savings 16.08 44.0% 14.56 (9.5%) 81.9% 78.1% Linked 10.09 78.3% 8.72 (13.6%) 51.4% 46.8% Non-linked 3.31 (18.1%) 4.00 20.8% 16.9% 21.5% APE (₹ billion) Annuity 2.14 135.2% 1.00 (53.3%) 10.9% 5.4% Mix G
Slide 8: Channel wise growth
Channel wise growth Q1- Y-o-Y Q1- Y-o-Y Q1- Q1- Channels FY2025 Growth FY2026 Growth FY2025 FY2026 Agency 5.77 61.6% 4.65 (19.4%) 29.4% 24.9% Direct 2.98 40.6% 2.52 (15.4%) 15.2% 13.5% APE (₹ billion) Bancassurance 5.65 33.6% 5.53 (2.1%) 28.8% 29.7% Mix Partnership distribution 2.26 24.9% 2.41 6.6%
Slide 9: Product & Distribution mix: Q1-FY2026
Product & Distribution mix: Q1-FY2026 Product mix Distribution mix 4% | Group funds 19% | Group 25% | Agency 5% | Annuity 47% | Linked 13% | 22% | Partnership Protection distribution 30% | 22% | Non-linked Bancassurance 13% | Direct Well diversified product & distribution mix Based on Annualised Pre
Slide 10: Segment in focus: Protection & Annuity
Segment in focus: Protection & Annuity Protection Annuity Q1- Q1- Y-o-Y (₹ billion) FY2025 FY2026 (₹ billion) Growth 1.00 Protection APE1 3.55 4.09 15.2% Retail protection 1.12 1.39 24.1% 0.58 APE NB sum assured 2,724.68 3,714.52 36.3% NB retail sum 591.33 777.50 31.5% assured Sum assured Annuity AP
Slide 11: Persistency ratios
Persistency ratios Month June 30, 2023 June 30, 2024 June 30, 2025 13th month 86.4% 89.7% 86.0% 25th month 78.0% 80.6% 83.4% 37th month 73.0% 72.8% 75.1% 49th month 66.5% 70.7% 69.8% 61st month 67.3% 65.9% 63.8% Healthy persistency ratios 12 month rolling persistency 11
Slide 12: Productivity improvement
Productivity improvement (₹ billion) Q1-FY2025 Q1-FY2026 Y-o-Y Growth Total APE 19.63 18.64 (5.0%) Total expenses 19.87 18.99 (4.4%) Cost/Total Premium1 24.0% 21.2% - Cost/Total Premium1 16.8% 14.1% - (savings LOB) Improvement in cost ratios 1Total cost including commission and excluding interest on
Slide 13: Risk & Prudence
Risk & Prudence High quality Strong solvency Insurance risks Interest rate risk asset1 ratio • Persistency • 69.6% of liabilities • 95.8% of fixed • Solvency ratio of experience & largely pass on income in sovereign 212.3% at June 30, mortality experience market performance or AAA; 100% of 2025 moni
Slide 14: Financial metrics
Financial metrics (₹ billion) Q1-FY2025 FY2025 Q1-FY2026 Value of New Business (VNB) 4.72 23.70 4.57 VNB margin 24.0% 22.8% 24.5% Profit after Tax 2.25 11.89 3.02 AUM1 3,088.75 3,093.59 3,244.89 Solvency ratio1 187.9% 212.2% 212.3% 1At June 30 of respective financial years; FY: At March 31; AUM: Ass
Slide 15: 3C Framework
3C Framework Customer centricity Competency Catalyst Comprehensive product suite ESG integrated with Customer business management centricity People Tech Analytics Diversified Operational Deliver superior customer distribution efficiency value through appropriate product propositions, seamless onboar
Slide 16: Customer centricity at the core
Customer centricity at the core ~53% of policies issued using digital KYC1 in Q1-FY2026 Claim settlement ratio of 99.6% Ranked no. 1 in the industry for Q1-FY20262; settled within wide customer experience NPS ~54% of savings policies issued 1.1 days3 study for 3rd year in a row4 on same day in Q1-FY
Slide 17: 'C'ompetency: Comprehensive product suite
‘C’ompetency: Comprehensive product suite • Provide right product to right customer • Offer innovative product propositions addressing dynamic customer needs across life stages Comprehensive product suite ESG integrated with Customer business management centricity People Tech Analytics Diversified O
Slide 18: Products across life stages
Products across life stages… Married with Nearing retirement Young & single Married children & retired • Protection • Protection • Protection • Retirement planning • Savings • Health • Child education • Pension • Savings • Retirement planning • Legacy planning • Wealth • Health • Wealth Age 25 - 30
Slide 19: Catering to varied customer needs
…catering to varied customer needs Linked Part Guaranteed Linked & Non-linked Guaranteed Long-term Life savings protection Customer needs Retirement Healthcare planning Linked & Non-linked Available to sell products compliant with IRDAI Q1-FY2026 launches (Insurance Product) Regulations, 2024 19
Slide 20: Innovative value propositions: Q1-FY2026
Innovative value propositions: Q1-FY2026 Enhanced coverage of upto 60 critical illnesses Offers various flexibilities including No premium allocation & policy • Premium break administration charge • Option to convert regular pay into Minimum premium of ₹1,000 per month limited pay Innovative to ensu
Slide 21: 'C'ompetency: Diversified distribution
‘C’ompetency: Diversified distribution • Create depth & width in multi partner shops • Invest & grow in proprietary channels • Deeper penetration in micro markets • To be the “most partnerable insurer” Comprehensive product suite ESG integrated with Customer business management centricity People Tec
Slide 22: Most partnerable Company
Most partnerable Company • ~54% of savings policies ICICI Pru Stack issued on same day in Array of platform Q1-FY2026 capabilities to help • Same day commission us deliver superior available for select value propositions distributors to our customers, in collaboration • New distribution partner with
Slide 23: Distribution reach & strategy
Distribution reach & strategy 49 banks 30% | Bancassurance 1 Strategy: Build profitability 1,350+ partnerships 13%1 | Direct • 1 bank tie-up done in Q1-FY2026 13%1 | Partnership Distribution Strategy: Digital focused • Access to >23,900 bank branches Strategy: Create depth & upsell campaigns • Prote
Slide 24: 'C'ompetency: Operational efficiency
‘C’ompetency: Operational efficiency Comprehensive product suite ESG integrated with Customer business management centricity People Tech Analytics Diversified Operational distribution efficiency • Enable simplified & Risk & Prudence frictionless processes across policy life cycle 24
Slide 25: Simplified & frictionless process
Simplified & frictionless process Leveraging external data sources Onboarding experience Integration with IR (BIMA Central), Intuitive and non-invasive journey Digital consent based eKYC (CKYC & Premium payment through BASBA Aadhaar), Bank pre-population Advanced underwriting Servicing experience •
Slide 26: Superior customer value at every stage
Superior customer value at every stage Onboarding Payouts Simplified digital Deliver quick, secure, customer onboarding seamless payout • Same day issuance of experience savings policies: ~54% • Digital payout: 94.7% • Digital KYC1: ~53% Persistency Claims Seamless renewal Single day claim settlemen
Slide 27: 3C Framework
3C Framework Customer centricity Competency Catalyst Comprehensive product suite ESG integrated with Customer business management centricity People Tech Analytics Diversified Operational distribution efficiency Risk & Prudence 27
Slide 28: People strategy aligned to business strategy
People People strategy aligned to business strategy Impact on leadership Organisation design for risk calibrated & profitable growth 78% 91% 100% Learning & growth Leadership cover2 Leadership stability Leadership depth1 Foster Build Leadership positions with Our More than 10 years vintage More than
Slide 29: Leveraging technology to deliver value
Technology Leveraging technology to deliver value 99% digital logins & 100% ~16.9 mn digital service e-insurance account for interactions in Q1-FY2026 eligible base 96.8% service interactions are via self-help / digital 4.0 mn+ app downloads modes 99.8% of pages with system uptime of more than 99% H
Slide 30: Technology enabled new business & growth
Technology Technology enabled new business & growth Pre-sales Onboarding & issuance Partner integration • Lead Management System • InstaPlan • Retail partners: Enabled with enhanced voice Pre-sales tool to create customised Partner integration portal | Data pre capability & geographical tagging solu
Slide 31: Technology enabled customer service & claims
Technology Technology enabled customer service & claims Empowering customers Omni channel • Self service • Customer mobile application 1. ~16.9 mn digital service interactions in Q1-FY2026 4.0 mn+ app downloads with best app rating among the 2. 96.8% service interactions are via self-help/ digital m
Slide 32: Analytics embedded across customer journey
Analytics Analytics embedded across customer journey 3. Renewal 1. Login AI driven persistency management & 5. Claims surrender retention AI driven initiatives for AI driven claims demand generation investigation triggers ensuring right product to right customer Automated real time Data driven diffe
Slide 33: Enhancing customer journey using advanced analytics
Analytics Enhancing customer journey using advanced analytics AI/ ML use cases Gen AI use cases Upsell models, Advisor Lift in overall upsell Login Product chatbot & from structured reactivation, Online lead recommendation engine interventions prioritisation Longevity & risk model, Face Substantial
Slide 34: Integrating ESG into business management
ESG Integrating ESG into business management Disclosure under IR1 E S G ESG rating by MSCI framework FY2025 nvironmental ocial overnance Integrated Focus areas AA AA annual report since FY2020 • Environment • Human • Governance & A A capital business • Responsible ethics investing • Data privacy B •
Slide 35: Agenda
Agenda • Company strategy & performance • Opportunity & industry overview
Slide 36: Opportunities in the Indian life insurance industry
Opportunities in the Indian life insurance industry Long-term savings Protection Strong multi-decadal Steady growth opportunity growth opportunity • Significant allocation: 64% of household savings • Protection gap of $16.5 tn for FY20202 towards financial assets for FY20241 • ~13%3 of addressable p
Slide 37: Long-term savings: Favorable demography
Long-term savings Favorable demography opportunity Large & growing population base1 High share of working population in India1 Population in mn Population in mn (age group 25-59 years ) 1,422.6 1,438.1 777.5 281.2 343.5 124.4 145 211.1 679.6 51.7 63.2 India Japan Brazil Indonesia S Korea USA S Afric
Slide 38: Financialisation of savings
Long-term savings Financialisation of savings opportunity Household savings1 Distribution of financial savings (including currency)2 80% 85 ` tn 71% 61% 63% 60% 65 57% 64% 17% 52% 52% 56% 60% 18% 17% 45% 41% 38.44 17% 17% 18% 45 40% 35.46 17% 36% 20.86 28.28 39% 17% 23.70 40% 19.54 25 13.64 29% 29%
Slide 39: Protection: Low penetration opportunity
Protection Low protection penetration opportunity Sum assured as % of GDP1,2 Addressable population3 Protection gap(%)5,6 332% coverage4 (%) 83 61 55 54 76 71 74 55 252% 251% 16.5 153% 143% 13% 127% 8.4 USD tn 3.9 24% 2.8 2.0 0.9 0.7 0.6 Thailand* USA* Japan* South Korea* India** Malaysia* Singapore
Slide 40: Low sum assured as % of GDP opportunity
Protection Low sum assured (SA) as % of GDP opportunity A SA as % of GDP (SA growth @ 20% CAGR) SA as % of GDP1,2 68% 332% India: FY2035 40% 252% 251% 24% 26% B 153% 143% A 127% 111% FY2023 FY2025 FY2030 FY2035 68% 24% B SA as % of GDP (SA growth @ 25% CAGR) Thailand Singapore South Korea (25%CAGR)*
Slide 41: Addressable population opportunity
Protection Addressable population (%) opportunity 15% CAGR in new policy count1 20% CAGR in new policy count1 in mn in mn 213.5 213.5 CAGR2 CAGR2 @10% @10% CAGR2 @10% 132.6 CAGR2 132.6 CAGR2 18% CAGR2 @10% 25% @10% @10% 82.3 82.3 74.8 74.8 53.5 38.5 19.7 10.9 22.6 9.8 10.9 9.8 FY2024 FY2025 FY2030 F
Slide 42: Strong growth in retail credit
Protection Strong growth in retail credit opportunity Retail credit1 ₹ bn 59,523 53,313 41,828 29,418 26,126 33,870 25,534 21,916 17,026 19,085 13,922 12,144 10,097 9,339 27,188 30,105 6,454 19,912 4,711 13,390 16,844 7,468 9,746 5,386 Mar'14 Mar'16 Mar'18 Mar'20 Mar'22 Mar'23 Mar'24 Mar'25 Home Loa
Slide 43: Rising retirement population in India
Retirement Rising retirement population in India opportunity Demography shift over next ~25 years1 Faster growth of ageing population2 Age group 2024 2050 100+ 95-99 Future client 90-94 ~35% of the base seeking 85-89 overall annuity 234 population income 80-84 75-79 Today’s 70-74 client base 65-69 ~
Slide 44: Retirement needs are under-served
Retirement Retirement needs are under-served opportunity Retirement savings gap projections1 Pension assets/GDP2 5.0% 7.4% 3.7% 2.3% 9.6% 143.4% 146.4% Projected retirement savings gap widening CAGR 130.3% $ tn 170 81.1% 130 96 55.7% 58.7% 46 32 19 22 10.6% 12 12 8 6.9% US China UK Japan India 2022
Slide 45: Indicators of health opportunity
Health Indicators of health opportunity opportunity Health insurance premium trend1 % of population covered by health schemes2 ₹ bn Uncovered population 1,077 895 322 30% 731 253 582 200 345 508 449 252 51% 151 107 137 201 159 107 124 391 410 9% 272 329 235 246 10% FY2019 FY2020 FY2021 FY2022 FY2023
Slide 46: Evolution of life insurance industry in India
Evolution of life insurance industry in India Industry overview FY2002 FY2010 FY2015 FY2024 21.5% (5.8%) New business premium1 (` bn) 116 550 408 11.5% 1,090 10.9% Total premium (` bn) 501 23.2% 2,654 4.3% 3,281 8,299 Penetration (as % to GDP) 2.1% 4.1% 2.6% 2.8% 12.6% 11.4% Assets under management
Slide 47: Historical product & channel mix
Historical product & channel mix IndustryIndustry overviewoverview Industry Private sector 18% 20% 22% 19% 15% 39% 40% 32% 32% 44% Product mix1 Linked 82% 80% 78% 81% 85% Non-linked 56% 61% 60% 68% 68% FY2020 FY2021 FY2022 FY2023 FY2024 FY2020 FY2021 FY2022 FY2023 FY2024 12% 13% 13% 14% 16% 22% 22%
Slide 48: Annexures: Others
Annexures: Others
Slide 49: Awards & Accolades: Q1-FY2026
Awards & Accolades: Q1-FY2026 Seamless Customer InsurTech Product Most Innovative Digital Excellence in AI Integration Onboarding & Distribution Excellence of the Year Customer Experience ETBFSI FINNEXT ETBFSI FINNEXT The Future Tech 5.0 The Future Tech 5.0 Awards 2025 Awards 2025 Summit & Awards 20
Slide 50: Retirement focus: ICICI Pru PFM
Retirement focus: ICICI Pru PFM Total subscribers Assets under management Net inflows growth growth growth 30% 24% 78% 50% 188% (24%) Y-o-Y Y-o-Y Y-o-Y ₹ billion ₹ billion 997 498.15 in ‘000 30.14 22.99 807 331.95 Jun-24 Jun-25 Jun-24 Jun-25 Q1-FY2025 Q1-FY2026 NPS retirement corpus: A pool for futu
Slide 51: Trend in protection APE
Trend in protection APE FY2023 FY2024 FY2025 ₹ 3.26 bn | ₹ 4.78 bn | ₹ 5.98 bn | ₹ 6.97 bn | Retail ₹ 4.45 bn | Retail ₹ 4.32 bn | Retail Group term protection Group term protection Group term protection 46.3% 21.7% 29.2% 31.3% 26.4% 36.5% ₹ 15.04 bn ₹ 15.25 bn ₹ 16.38 bn ₹ 4.81 bn | ₹ 6.02 bn | ₹ 6
Slide 52: Interest rate risk management
Interest rate risk management Guaranteed return savings product • Derivatives used to lock in yields for future premiums • Underlying bonds for derivatives selected based on tenure of liability Retail protection business • Asset liability duration matching Annuity products • Duration matching & cash
Slide 53: Retail persistency: March 31, 2025
Retail persistency: March 31, 2025 Persistency across product categories 13th month 49th month 90.9% 86.8% 92.5% 76.6% 72.5% 65.0% Linked Non linked Protection Persistency across channel categories 13th month 49th month 89.6% 93.2% 90.7% 85.8% 75.9% 77.7% 67.8% 64.2% Agency Direct Bancassurance Othe
Slide 54: Average APE by product categories
Average APE by product categories Average policy term (years) 35 35 Segment (₹) FY2024 FY2025 26 19 ULIP 182,940 182,844 Savings Protection Non-linked savings 114,033 140,693 Average customer age* (years) Protection1 36,284 33,759 43 43 35 34 Total 130,593 136,122 Savings Protection FY2024 FY2025 1P
Slide 55: Channel wise product mix
Channel wise product mix1 Channel category Product category FY2023 FY2024 FY2025 ULIP 57.0% 58.6% 62.8% Non-linked savings 31.7% 30.3% 28.5% Bancassurance Annuity 7.3% 5.2% 2.4% Protection 4.0% 5.9% 6.3% Total 100.0% 100.0% 100.0% ULIP 35.6% 46.0% 54.2% Non-linked savings 55.4% 30.6% 24.8% Agency An
Slide 56: Product wise channel mix
Product wise channel mix1 Product category Channel category FY2023 FY2024 FY2025 Bancassurance 46.6% 38.8% 38.3% Agency 26.1% 31.0% 32.5% ULIP Direct 23.7% 24.6% 23.1% Partnership distribution 3.6% 5.5% 6.1% Total 100.0% 100.0% 100.0% Bancassurance 25.0% 33.6% 39.5% Agency 39.1% 34.5% 33.9% Non-link
Slide 57: Annexures: Embedded value
Annexures: Embedded value
Slide 58: VNB & EV movement
VNB & EV movement Value of new business (VNB) margin Embedded value (EV)2 2.0% (3.3)% 24.6% (0.6)% 22.8% 479.51 423.37 ` billion 143.85 115.80 307.56 335.66 FY2024 New Operating Economic FY2025 Mar-24 Mar-25 Business Assumptions Assumptions Profile1 Change Change Value of Inforce (VIF) Adjusted net
Slide 59: Analysis of movement in EV
Analysis of movement in EV 23.70 0.17 0.05 0.05 (0.24) 1.04 479.51 33.90 (2.54) 423.37 ANW EVOP2 = 55.34 143.85 ANW ROEV3 = 13.1% 115.80 ` billion VIF VIF 335.66 307.56 EV (Mar 31, Unwind Operating VNB Persistency Mortality Expense Economic Net Capital EV (Mar 31, 2024) Assumption and Other and vari
Slide 60: Analysis of movement in EV
Analysis of movement in EV1 ` billion FY2021 FY2022 FY2023 FY2024 FY2025 Opening EV 230.30 291.06 316.25 356.34 423.37 Unwind 16.61 20.85 27.08 30.71 33.90 Value of New Business (VNB) 16.21 21.63 27.65 22.27 23.70 Operating assumption changes + Operating variance 2.24 (10.56) 0.15 (2.81) (2.26) Oper
Slide 61: Sensitivity analysis
Sensitivity analysis Change in VNB margin % Change in EV Scenario FY2024 FY2025 FY2024 FY2025 Increase in 100 bps in the reference rates (2.9) (3.7) (3.5) (3.5) Decrease in 100 bps in the reference rates 2.7 3.9 3.8 3.8 10% increase in the discontinuance rates (1.2) (1.6) (0.4) (0.4) 10% decrease in
Slide 62: Economic assumptions underlying EV & VNB
Economic assumptions underlying EV & VNB Reference rates Tenor (years) March 31, 2025 June 30, 2025 1 6.6% 5.8% 5 6.7% 6.7% 10 7.2% 7.5% 15 7.4% 8.0% 20 7.5% 8.2% 25 7.5% 8.3% 30 7.5% 8.3% EV: Embedded value VNB: Value of new business 62
Slide 63: Glossary (1/2)
Glossary (1/2) • Annualized Premium Equivalent (APE): APE is the sum of the annualized first year premiums on regular premium policies, & ten percent of single premiums, from both individual & group customers • Retail Weighted Received Premium (RWRP): Premiums actually received by the insurers under
Slide 64: Glossary (2/2)
Glossary (2/2) • Embedded Value (EV): EV represents the present value of shareholders’ interests in the earnings distributable from the assets allocated to the business after sufficient allowance for the aggregate risks in the business • Embedded Value Operating Profit (EVOP): EVOP is a measure of t
Slide 65: Safe harbour
Safe harbour Except for the historical information contained herein, statements in this release which contain words or phrases such as 'will', 'would', ‘indicating’, ‘expected to’ etc., & similar expressions or variations of such expressions may constitute 'forward-looking statements'. These forward
Slide 66: Thank you
Thank you FY2025 Annual Sustainability FY2025 ESG Report factsheet Report
ICICI Prudential Life Insurance Company — Q1 FY2026 Earnings Presentation on 6ix