Edreams Odigeo · BME:EDR

Edreams Odigeo — Caixabank BPI XVI Iberian Conference (September 2019)

49 slides from Edreams Odigeo's conference presentation, Sep 6, 2019

  1. Slide 1: Investor Presentation 1Q FY 2020

    INVESTOR PRESENTATION 1Q FY 2020 September 2019 “Revolutionize the online travel booking sector moving from transaction to subscription model through our unique subscription program Prime, which offers the ability to engage with the customer throughout the full travel journey” eDreams ODIGEO

  2. Slide 2: Disclaimer

    Disclaimer ▶ This presentation is to be read as an introduction to the audited consolidated financial statements of the Group and contains key information presented in a concise manner on the Group and its financial condition. The information contained in this presentations is extracted from the aud

  3. Slide 3: Overview

    Overview • Overview • Industry Outlook • Strategy Update • Results FY19 • Results 1Q FY20 • Outlook • Appendix

  4. Slide 4: Over the past year we have achieved a lot

    OVERVIEW Over the past year we have achieved a lot Solid results, strong 4Q as guided Achieved our guidance to the market Bookings 11.2 million in FY19, Revenue Margin up 5% to €533.0 million, Adjusted EBITDA €119.6 million, growth of 37% in 4Q FY19, Cash Position €148.8 million, above top end of €1

  5. Slide 5: eDO Achievements over Past 4 Years

    OVERVIEW eDO Achievements over Past 4 Years Have set ourselves up for strong future growth Business Model Customer/Product Operational Financial Debt  From transactional  No.1 customer  Complete transformation  Adjusted EBITDA growth  37% reduction in relationship to long- satisfaction of compa

  6. Slide 6: Industry Outlook

    Industry Outlook • Overview • Industry Outlook • Strategy Update • Results FY19 • Results 1Q FY20 • Outlook • Appendix

  7. Slide 7: Travel is a highly attractive market in Europe & Globally

    Travel is a highly attractive market in Europe & Globally Large and growing $1.4T Global Travel Market Source: Statista, Phocushwright, European Online Travel Overview 2018 & Phocal Point 7

  8. Slide 8: Intermediaries dominate travel shopping

    Intermediaries dominate travel shopping 80% of EU travelers shop for travel online (*) Type of online websites/apps typically used when comparing and choosing leisure travel products (**) OTA General Search Travel Review Websites Metasearch Travel Provider 0% 10% 20% 30% 40% 50% 60% (*) Question Whi

  9. Slide 9: Strategy Update

    Strategy Update • Overview • Industry Outlook • Strategy Update • Results FY19 • Outlook • Appendix

  10. Slide 10: Our top strategic priorities in FY20 and onwards

    OUR VISION Our top strategic priorities in FY20 and onwards Moving from transaction to subscription model and engaging with the customer throughout the full travel journey 1 2 3 4 INNOVATIVE TRAVEL UNIQUE END TO END JOURNEY LEADING MOBILE & AI DIVERSIFY & GROW SUBSCRIPTION MODEL MANAGEMENT 10

  11. Slide 11: Successfully developed and tested subscription offering

    INNOVATIVE TRAVEL SUBSCRIPTION MODEL Successfully developed and tested subscription offering 1 We have invested the past couple of years not just changing our price display but in fact testing and delivering a subscription based offering 11

  12. Slide 12: Benefits of subscription

    INNOVATIVE TRAVEL SUBSCRIPTION MODEL 21 Our innovative travel subscription model Unique across the industry Customer Company • Fly for the lowest prices • More stable revenue stream Benefits of subscription • Preferential customer • Priority customer service (24/7) relationship, access, involvement

  13. Slide 13: Our subscription offering has had very favourable results

    INNOVATIVE TRAVEL SUBSCRIPTION MODEL Our subscription offering has had very 21 favourable results Case Study: Italy 25% 2% 63% +25% +50% Share of Voluntary Renewal Net Promoter Share of App bookings churn rate Rate (*) Score (NPS) bookings (**)  Prime in Italy  Only 2% of  63% of  NPS of Prime 

  14. Slide 14: Our subscription offering has lots of room for growth

    INNOVATIVE TRAVEL SUBSCRIPTION MODEL 21 Our subscription offering has lots of room for growth Product · Continue to test and refine core proposition · Expand to other products and services Geography Continue to test and rollout product across geographies Customer segment Starting to test and develop

  15. Slide 15: Enhancing relationship with customers throughout the full travel journey

    UNIQUE END TO END JOURNEY MANEGEMENT 2 Enhancing relationship with customers throughout the full travel journey Our goal is to remove pain points and change the focus of the dialog away from the price 15

  16. Slide 16: By building travel relationships with customers

    UNIQUE END TO END JOURNEY MANAGMENT 2 By building travel relationships with customers We can better engage with customers pre and post booking We take care of all the customer Increase and optimize touchpoints Reduce customer time searching stress points Notifications Going beyond flight Customers h

  17. Slide 17: eDO best positioned to fuel the mobile growth opportunity

    LEADING MOBILE & ARTIFICIAL INTELLIGENCE eDO best positioned to fuel the mobile growth 3 2 opportunity Size of the mobile market expected to … and mobile bookings well ahead of continue growing at double digit rates industry average and expanding for the next 4 years Total European Mobile travel mar

  18. Slide 18: Leveraging AI to drive superior customer experience

    LEADING MOBILE & ARTIFICIAL INTELLIGENCE 3 2 Leveraging AI to drive superior customer experience: Example of personalized search results on mobile Deep learning models powering our sort order & driving personalization of search results page Increased convenience for customers to find their perfect t

  19. Slide 19: A lot of untapped revenue diversification potential

    DIVERSIFY & GROW 4 A lot of untapped revenue diversification potential Global Flight ancillaries market … strategic priorities to accelerate our growth and capitalize on market opportunity $93Bn Market Size Drive more Gross sales in 2018 Traffic & Bookings Improve the eDO around 2% market share Cust

  20. Slide 20: We have successfully diversified our revenues in a very short period of time

    DIVERSIFY & GROW We have successfully diversified our revenues in 4 a very short period of time FY 2015 FY 2019 CAGR Additional products sold per 100 flight 25 72 +30% bookings (*) Revenue margin €118Mn €237Mn +19% Share of company revenue from revenue diversification 27% 44% 5pp (*) Product Diversi

  21. Slide 21: Results FY19

    Results FY19 • Overview • Industry Outlook • Strategy Update • Results FY19 • Results 1Q FY20 • Outlook • Appendix

  22. Slide 22: Overview

    RESULTS FY19 - OVERVIEW Overview Solid results, strong Q4 as guided Financials  Booking performance in line with updated guidance  Revenue up 5% to €533.0 million in FY19, outperforming initial revenue guidance of €509 million  Adjusted EBITDA growth of 1% to €119.6 million in FY19, outperforming

  23. Slide 23: Revenue diversification on track and the largest contributor to Revenues

    RESULTS FY19 - KPIS Revenue diversification on track and the largest contributor to Revenues Revenue diversification ratio Revenue evolution +17pp 44% FY19 35% FY18 27% 5% 5% 15% 14% 35% FY15 FY18 FY19 44% Product diversification ratio +47pp 37% 72% 45% 56% 25% Diversification Classic Supplier Class

  24. Slide 24: Continued strategic progress as evidenced by our KPIs

    RESULTS FY19 - KPIS Continued strategic progress as evidenced by our KPIs Mobile bookings as share of flight bookings Acquisition cost per booking index +21pp 39% 34% 100 -19 percentage points 18% 80 81 FY15 FY18 FY19 Customer repeat booking rate (Annualised)** +4p 59% 51% 55% FY15 FY18 FY19 FY15 FY

  25. Slide 25: Income Statement Highlights FY19

    RESULTS FY19 – P&L Income Statement Highlights FY19 ▪ Revenue Margin increased by 5%, principally due to an 4Q FY19 4Q FY18 Var. FY19 FY18 Var. increase in Revenue Margin per booking of 10%. (In € million) 151.4 140.2 8% 533.0 508.6 5% ▪ Variable costs grew 8%, as a result of higher acquisition Reve

  26. Slide 26: Cash Flow Statement Highlights FY19

    RESULTS FY19 – CASH FLOW Cash Flow Statement Highlights FY19 4Q FY19 4Q FY18 FY19 FY18 ▪ Net cash from operating activities decreased by €32.7 (In € million) million, mainly reflecting: Adjusted EBITDA 40.4 29.6 119.6 118.3 – In 4Q, the better inflow in working capital is due to Non recurring items

  27. Slide 27: Debt

    RESULTS FY9 - DEBT Debt Gross Leverage Ratio (*) (Total Gross Financial Debt / LTM Adjusted EBITDA ) ▪ Successful refinancing in September led to a reduction of our debt coupon by 300 basis points, a €12.7 million saving in annual 7 interest, and a significant improvement in future Free Cash Flow 6

  28. Slide 28: Results 1Q FY20

    Results 1Q FY20 • Overview • Industry Outlook • Strategy Update • Results FY19 • Results 1Q FY20 • Outlook • Appendix

  29. Slide 29: Overview

    RESULTS 1Q FY20 - OVERVIEW Overview Solid results, 1Q as guided Performance in line with guidance o Bookings 2.9 million in Q1 FY20, (-1% year-on-year), in line with strategic revenue model shift and guidance o Revenue up 5% to €141.5 million in 1Q FY20 o Adjusted EBITDA growth of 8% to €28.1 millio

  30. Slide 30: Revenue diversification on track and the largest contributor to Revenues

    RESULTS 1Q FY20 - KPIS Revenue diversification on track and the largest contributor to Revenues Revenue diversification ratio (**) +8pp Revenue evolution (**) 46% 38% 1Q FY19 1Q FY20 31% 5% 5% 15% 14% 38% 1Q FY18 1Q FY19 1Q FY20 46% Product diversification ratio +16pp 35% 76% 42% 60% 47% Diversifica

  31. Slide 31: Continued strategic progress as evidenced by our KPIs

    RESULTS 1Q FY20 - KPIS Continued strategic progress as evidenced by our KPIs Mobile bookings as share of flight bookings (**) +4pp Acquisition cost per booking index 36% 40% 32% 100 -19 percentage points 82 81 1Q FY18 1Q FY19 1Q FY20 Customer repeat booking rate (Annualised)(***) +3pp 48% 47% 50% 1Q

  32. Slide 32: Income Statement Highlights 1Q FY20

    RESULTS 1Q FY20 – P&L Income Statement Highlights 1Q FY20 ▪ Revenue Margin increased by 5%, principally due to an increase in 1Q FY20 1Q FY19 Var. Revenue Margin per booking of 7%. (In € million) ▪ Variable costs grew 4%, as a result of higher merchant costs due Revenue margin 141.5 134.6 5% to stro

  33. Slide 33: Cash Flow Statement Highlights 1Q FY20

    RESULTS 1Q FY20 – CASH FLOW Cash Flow Statement Highlights 1Q FY20 1Q FY20 1Q FY19 ▪ Net cash from operating activities increased by €35.1 million, (In € million) mainly reflecting: Adjusted EBITDA (*) 28.1 26.1 – In 1Q, the lower outflow in working capital is due to higher Non recurring items (8.7)

  34. Slide 34: Debt

    RESULTS 1Q FY20 – DEBT Debt Gross Leverage Ratio (*) (Total Gross Financial Debt / LTM Adjusted EBITDA ) ▪ Benefits from the refinancing coming through. Financial loss 7 decreased by 31% compared to the same period last year, a 6 reduction of €3.3 million in financial expenses, as a result of our x

  35. Slide 35: Outlook

    Outlook • Overview • Industry Outlook • Strategy Update • Results FY19 • Results 1Q FY20 • Outlook • Appendix

  36. Slide 36: eDO to revolutionize the Online Travel Booking sector

    IN SUMMARY eDO to revolutionize the Online Travel Booking sector Moving from transaction to subscription model and engaging with the customer throughout the full travel journey FROM TO OUR GOAL Subscription model - Engaging with Leverage our leading market position Flight centric the customer throug

  37. Slide 37: FY 2020 Outlook

    OUTLOOK FY 2020 Outlook Outlook FY 2020 “Outlook Unchanged” Bookings We expect FY20 to be a much better year than FY19, but it will still not reflect all our underlying potential as we have major markets UP 4% to 7% vs FY19 with less than 12 months with the new revenue model. In 1Q, reflecting the s

  38. Slide 38: Why eDreams ODIGEO?

    Why 2 eDreams ODIGEO? 2 1 1 2 1 1 1 Winner in Europe 30% European OTA 30% Significant revenue diversification flight market share World leading capabilities SOURCE: Internal analysis; Amadeus bookings data; Phocuswright European Travel Overview 2018

  39. Slide 39: Appendix

    Appendix • Overview • Industry Outlook • Strategy Update • Results FY19 • Outlook • Appendix

  40. Slide 40: We are a leading player in Europe, unrivalled scale

    WHY EDREAMS ODIGEO – WINNER IN EUROPE We are a leading player in Europe, unrivalled scale with Scale 2.2x more European flight revenue than the #2 player advantage European flight revenue Estimated, latest FY (€m) Long-tail of other OTAs (not-exhaustive) 421 1 2.2x c. 190 c. 150(a) c. 100 (a) Includ

  41. Slide 41: eDreams ODIGEO is the leader in the European online leisure travel market

    WHY EDREAMS ODIGEO – WINNER IN EUROPE eDreams ODIGEO is the leader in the European Scale advantage online leisure travel market # Market position Expansion Core European OTA flight market share 1 2 30% # 2 1 eDreams ODIGEO: the leading flights 1 2 retailer in Europe 2017 1 1 1 SOURCE: Internal analy

  42. Slide 42: Customers book with us because we provide strong value and choice

    WHY EDREAMS ODIGEO – WINNER IN EUROPE Customers book with us because we provide strong value and choice, in the most convenient way We make it <100 seconds for users to book a direct flight easiest to book 8 vs 3 We give They can >6,000 customers the customize every product features direct flight be

  43. Slide 43: We have successfully deleveraged our business

    WHY EDREAMS ODIGEO – SIGNIFICANT DELEVERAGE We have successfully deleveraged our business FY 2015 FY 2019 Change Gross Leverage Ratio 5.0x 3.7x -26% Net Leverage Ratio 3.7x 2.3x -38% Interest Expense (Pro-Forma) €38.5Mn €24.1Mn (*) -37% (*) March 2019 Pro-Forma interest expense post refinancing: 2H

  44. Slide 44: Flight market dynamics in Europe make it especially suited to OTAs

    WHY EDREAMS ODIGEO – GROWING ATTRACTIVE MARKETS Flight market dynamics in Europe make it especially Market suited to OTAs US Europe 120 Number of airlines1 60 Supply 75% Market share of top 4 airlines2 29% Airline brand recognition High Low Domestic 23% 20% Proportion of domestic vs. International C

  45. Slide 45: Appendix

    Appendix • Overview • Industry Outlook • Strategy Update • Results FY19 • Outlook • Appendix

  46. Slide 46: Diversification Revenue continue with strong growth

    RESULTS 1Q FY20 – BY PRODUCT Diversification Revenue continue with strong growth and 57% larger than our Classic Customer Revenue Diversification +25% 1Q 1Q 1Q 72.2 FY15 FY19 FY20 CAGR Diversification 30.7 57.7 72.2 19% 57.7 Classic Customer 56.2 52.2 46.0 -4% CAGR Classic Supplier Advertising & Met

  47. Slide 47: Revenue diversification drives growth in the Rest of the World markets

    RESULTS 1Q FY20 – BY GEOGRAPHY Revenue diversification drives growth in the Rest of the World markets, 24% CAGR over the past 5 years Rest of the World +25% 1Q 1Q 1Q 33.2 1Q 1Q FY15 FY19 FY20 CAGR 26.6 Top 6 95.8 108.0 108.3 2% CAGR +24% Rest of the world 11.5 26.6 33.2 24% Total 107.3 134.6 141.5 6

  48. Slide 48: What will drive Q4 growth rates?

    What will drive Q4 growth rates? Volume affected by transition to new price display in majority of our business Bookings (% Year on Year growth) DRIVERS +6% -4 to o Since FY18 the proportion of our +1% +1% -6% +1% -5% -5% -11% business migrated to the new price 1Q '18 2Q '18 3Q '18 4Q '18 1Q '19 2Q

  49. Slide 49: eDreams ODIGEO

    eDreams ODIGEO

eDreams ODIGEO — Caixabank BPI XVI Iberian Conference (September 2019) on 6ix