Prudential Financial, Inc. · NYSE:PRU

Prudential Financial — Corporate Update (April 2026)

10 slides from Prudential Financial's corporate update, Apr 21, 2026

  1. Slide 1: Prudential of Japan Update

    PRUDENTIAL OF JAPAN UPDATE APRIL 21, 2026

  2. Slide 2: Overview of Prudential's Japan Businesses

    OVERVIEW OF PRUDENTIAL’S JAPAN BUSINESSES A DIVERSIFIED MULTI-CHANNEL PLATFORM WITH DURABLE IN-FORCE EARNINGS AND LONG-TERM CUSTOMER RELATIONSHIPS # of # of Channel Distribution Target Customers Policies(1) Customers(1) Prudential Life Life • Affluent and mass affluent customers Insurance Company 4.

  3. Slide 3: Timeline of Voluntary Sales Suspension at POJ

    TIMELINE OF VOLUNTARY SALES SUSPENSION AT POJ EXTENSION REFLECTS ADDITIONAL TIME NEEDED TO REPOSITION THE BUSINESS FOR LONG-TERM SUCCESS January 16, February 3, February 9, April 21, May 10, November 5, 2026 2026 2026 2026 2026 2026 PRU announced PRU announced Voluntary 90-day PRU announces 180-day

  4. Slide 4: Restoring Trust of Consumers and Society in Japan

    RESTORING TRUST OF CONSUMERS AND SOCIETY IN JAPAN A DELIBERATE DECISION TO VOLUNTARILY EXTEND POJ’S SALES SUSPENSION BY 180 DAYS • Current judgement of time required to design and implement operational, governance, organizational, and related changes necessary to resume sales • Focusing on sustained

  5. Slide 5: Return POJ to the Market Stronger and More Resilient

    RETURN POJ TO THE MARKET STRONGER AND MORE RESILIENT DEMONSTRATING TANGIBLE PROGRESS TOWARDS OUTCOMES THAT WILL SUPPORT CONSUMERS OVER THE LONG-TERM • Japan leadership team has established a clear roadmap with defined milestones • Focused on covering how the business is governed, how incentives and

  6. Slide 6: Estimated Financial Impacts

    ESTIMATED FINANCIAL IMPACTS REFLECTING THE FULL 270-DAY SUSPENSION, WHICH INCLUDES THE INITIAL 90-DAY SUSPENSION • Updated estimated financial impacts account for anticipated costs associated with sustaining the business, one-time and other operating costs, and lower earnings attributable to the gra

  7. Slide 7: Putting the Suspension into Context

    PUTTING THE SUSPENSION INTO CONTEXT OVER 90% OF POJ’S PRE-TAX AOI IS DRIVEN BY ITS IN-FORCE BUSINESS ESTIMATED 2026 FINANCIAL IMPACT ESTIMATED IN-FORCE IMPACTS (as a % of 2025 earnings) (relative to YE2025) ~10% decline ~15% decline ~18% ~8% in POJ’s in-force in POJ’s in-force of Japan earnings(1) o

  8. Slide 8: Forward-Looking Statements

    FORWARD-LOOKING STATEMENTS Certain of the statements included in this presentation and made during the corresponding conference call, including those regarding the expected duration of the new sales suspension in Japan and the expected or estimated financial or other impacts thereof, constitute forw

  9. Slide 9: Non-GAAP Measures

    NON-GAAP MEASURES This presentation includes references to adjusted operating income. Consolidated adjusted operating income is not calculated based on accounting principles generally accepted in the United States of America (GAAP). We believe that our use of this non-GAAP measure helps investors un

  10. Slide 10: Non-GAAP Measures (Continued)

    NON-GAAP MEASURES (CONTINUED) Adjusted operating income excludes “Change in value of market risk benefits, net of related hedging gains (losses)”, which reflects the impact from changes in current market conditions, and market experience updates, reflecting the immediate impacts in current period re

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