Avaya — Avaya Financial Analyst Conference 2005
9 slides from Avaya's conference presentation, Dec 1, 2005
Slide 1: Avaya Financial Analyst Conference
Avaya Financial Analyst Conference December 1, 2005 © 2005 Avaya Inc. All rights reserved. -1-
Slide 2: Forward Looking Statements
Forward Looking Statements This presentation contains forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements give our current expectations or forecasts of future events. Actual future results may
Slide 3: Avaya Global Services
Avaya Financial Analyst Conference Avaya Global Services Fran Scricco SVP and President, Avaya Global Services © 2005 Avaya Inc. All rights reserved. -3-
Slide 4: Avaya Global Services Strategy Overview
Avaya Global Services Strategy Overview To become the premier end-to-end enabler of intelligent communications in an IP world The Future • Services leads our product The Present – Network and Security Assessments • Services differentiating • Services encapsulates our products our product – TDM produ
Slide 5: An IP World Has Broader Service Needs
An IP World Has Broader Service Needs © 2005 Avaya Inc. All rights reserved. -5-5
Slide 6: We Are Building Professional Services Capabilities Globally
We Are Building Professional Services Capabilities Globally FY04/05 Focus • IP Migration • Program Management FY06/07 Focus • Business Communications Consulting • Applications Consulting ≡ integrating applications in contact center space – Call center – Computer Computer // Telephony Telephony Inter
Slide 7: We Are Transforming Product Support Services To Sustain Revenues And Reduce Cost
We Are Transforming Product Support Services To Sustain Revenues And Reduce Cost IP Characteristic Product Support Services Action Increasing software content • Create offers to explicitly recognize value of software • Deliver higher proportion of service remotely Application on data network • Monit
Slide 8: Complex Environments Create Opportunity For IP-based Managed Services
Complex Environments Create Opportunity For IP-based Managed Services Fully Manage Complex Managing our Deliver Avaya and Migrating Customer’s Contact Applications Over Infrastructures to Client Center & Conferencing the Network Specifications Applications Avaya On IP Converged Managed Demand Soluti
Slide 9: Summary: IP Allows Migration To Higher Value Services
Summary: IP Allows Migration To Higher Value Services Stages of Company IT Services Culture and Positioning AGS Examples… Services is the Product BCC, Cost Mngt, Contact Center Re-engineering, Hosted Solutions V A L Services Encapsulates the Product Managed Services CS&I / U GMS E IPT Migration, Net