Banco Santander, S.a. · BME:SAN
Banco Santander — Banco Santander Central Hispano — Q1 2004 Earnings Presentation
58 slides from Banco Santander's earnings presentation, May 12, 2004
Slide 1: Key consolidated data
Back to Contents Santander Group January - March 2004 Key consolidated data Key consolidated data Balance sheet (Million euros) Q1 04 Q1 03 Var. (%) 2003 Total assets 349,033.6 330,547.9 5.59 351,790.5 Loans 178,938.7 163,887.1 9.18 172,504.0 Total customer funds 345,826.3 307,002.8 12.65 323,900.8
Slide 2: Efficiency ratio
Efficiency ratio % 49.77 49.34 48.80 -97 bp. Q1 03 2003 Q1 04
Slide 3: Consolidated financial report: quarterly
(*) Exchange rate effect excluded: +13.3% Back to Contents Santander Group January - March 2004 Consolidated financial report Quarterly Million euros 2003 2004 1 st quarter 2 nd quarter 3 rd quarter 4 th quarter 1 st quarter Interest revenues 4,447.1 4,331.2 4,228.0 4,197.4 4,185.8 Dividends 49.5 20
Slide 4: Shareholders' equity and capital ratios
Back to Contents Santander Group January - March 2004 Consolidated financial report Shareholders’ equity and capital ratios Variation Million euros 31.03.04 31.03.03 Amount (%) 31.12.03 Subscribed capital stock 2,384.2 2,384.2 — — 2,384.2 Paid-in surplus 8,720.7 8,979.7 (259.0 ) (2.88 ) 8,720.7 Rese
Slide 5: Eligible capital
Eligible capital Mallon exoe Core capital mam Preferred shares gm Tier Wl and adustments asin 25,982 32a Bees 384 5051 a” 13,004 11 a2a 31.03.03 31.03.04
Slide 6: Report by business areas
Back to Contents Santander Group January - March 2004 Report by business areas Report by Business Areas The Santander Group is maintaining the presentation criteria it used in 2003. The income statements and balance sheets of each business area are drawn up by aggregating the Group’s basic operating
Slide 7: Income statement and balance sheet by operating business areas
Back to Contents Santander Group January - March 2004 Report by business areas Income statement and balance sheet by operating business areas European Retail Banking Retail Banking Latin America Million euros Q1 04 Q1 03 (%) Q1 04 Q1 03 (%) Income statement Net interest revenue 1,176.3 1,095.0 7.43
Slide 8: Corporate Social Responsibility
Back to Contents Santander Group January - March 2004 Corporate Social Responsibility Corporate Social Responsibility continued to advance in line with the Group’s Strategic Plan. Firstly, the three main projects of Santander Universities were developed: 1. Collaboration agreements New agreements we
Slide 9: Key consolidated data in 2004
ITEM 2 SANTANDER GROUP Key consolidated data in 2004 Balance sheet (Million euros) 31.03.04 31.03.03 Var. (%) 31.12.03 Total assets 349,033.6 330,547.9 5.59 351,790.5 Loans 178,938.7 163,887.1 9.18 172,504.0 Total customer funds 345,826.3 307,002.8 12.65 323,900.8 On-balance sheet 228,429.5 211,236.
Slide 10: Activity and Results January - March 2004
\ ACTIVITY AND RESULTS An \ _ January - March 2004 \y \. ew April 29, 2004
Slide 11: Net operating income
Net operating income Q1'03. Q2’03. -Q3'03_ 4°03. Q1'04
Slide 12: Net attributable income
Net attributable income Q103. Q2’03. -Q3’03. 4°03. Q1'04
Slide 13: Net operating income
Net operating income +10% +3% r= -Th% -13% J-Mar'03_ J-Jun'03_ J-Sep'03 J-Dec'03! J-Mar’04
Slide 14: Net attributable income
Net attributable income +21% +16% +12% [ L J-Mar'03 J-Jun’03_ J-Sep'03_ J-Dec’03 } J-Mar'04
Slide 15: Loans
Loans* Var. year-on-year (period-end balances) | 411% +10%! +5% : +2% ! -3% Mar'03 Jun Sep Dec _! Mar'04
Slide 16: Gross loans excluding securitizations
(*) Gross loans excluding securitizations
Slide 17: Q1'03 Year 2003 Q1'04
Q1'03 Year 2003 Q1'04
Slide 18: Dec.’03 Q1'04
Dec.’03 Q1'04
Slide 19: Year 2003
= a 5 Q103 Year 2003 Q104
Slide 20: Coverage ratio
Coverage ratio pep 186 165 = ii a Q1'03 Dec.’03 Q1’04
Slide 21: Net operating revenue, costs and net operating income
Var. 2002 Net operating revenue Costs* Net operating income
Slide 22: Net attributable income bridge Q1'03 to Q1'04
742 Net att. Higher net Higher equity. Lower ‘| Other income Taxes, Net att. income Q1'03. oper. income acc. Holdings provisions! + allowances minority int. + Income Q1'04 i ord. Goodwill
Slide 23: Loan-loss provisions note
Note: the transfer of Argentina’s country-risk is not included in loan-loss provisions in 2003
Slide 24: Net operating income
Net operating income Net oper. 1,815 +9.4% revenue 1,660 Costs* Net oper. income Q1'03 Q1'04
Slide 25: Personnel and general expenses
(*) Personnel and general expenses + depreciation + other operating costs
Slide 26: Loans
Slide 27: Mar’03 Jun. Sep. Dec. Mar04
11% 12% 8% 2% 3% | oe | Mar’03 Jun. Sep. Dec. Mar04
Slide 28: Net attributable income
Net attributable income 23% 13% 8% r 4% J-M03 J-Jun. J-Sep. J-Dec. J-M’04
Slide 29: Net attributable income
Net att. income 508; +23.0%
Slide 30: Consolidation of capital gains from guaranteed funds
(*) Consolidation of capital gains from guaranteed funds
Slide 31: Mortgages: % var. Q1'04 / Q1'03
Mortgages: % var. Q1’04 / Q1’03 36% 26% 22% Banks* Savings SAN + banks* Banesto
Slide 32: Companies SAN: loans
Companies SAN: loans* ms 8 22.6 22.7 22.9
Slide 33: Average balances
(*) Average balances in billion euros
Slide 34: Market share in revenues
Market share in revenues Percentage 29.2 29.8 27.8 Dec’'01 Dec’02 Dec'03 Mar'04
Slide 35: Annualized growth rates
Note: annualized growth rates
Slide 36: Loans growth in Brazil and Mexico
Var. year-on-year Amount Share Brazil +21% +0.6 p.p Mexico * +24% +1.6 p.p In Q1’04: +1,500 million and +4.5% (equivalent to an annual increase of +18%) (*) Loans excluding IPAB
Slide 37: Growth in all countries
Growth in all countries % var. year-on-year Brazil +17% Mexico +19% Chile +9% Puerto Rico +14% Venezuela +73% Argentina +21% Colombia +13% In Q1’04: +4,700 million and +6.7% (equivalent to an annual increase of +27%) (*) Deposits excluding REPOs + mutual funds + pension plans
Slide 38: Latin America results
(*) In Q1’03, disposed provisions and minority interests in Mexico, and higher revenues from the actuarial portfolio indexed to inflation in Brazil
Slide 39: Net consolidated income
(*) (**) Higher losses if positive Net consolidated income
Slide 40: Operating costs
Operating costs (+15% Total Brazil Rest Latam (projects) Other countries 774 803 818 ) 886 890 Q103 Q2':03 Q3'03 Q4'03 Q1'04
Slide 41: First results reflected in fees and commissions
First results reflected in fees and commissions * Constant US$. Var. Q1’04/Q1’03 Brazil +18% Mexico +35% Chile +25% Total +26% (*) Commissions from regional projects
Slide 42: Revenues
Revenues * 60 50 40 30 20 JO oF M A M J J A S ON DOSWO4 Fo M
Slide 43: Net interest revenue and net fees and commissions
(*) Net interest revenue + net fees and commissions
Slide 44: IBT + Commissions
IBT + Commissions Var. year-on-year +21% +17% 2003/2002 J.-M. 04/03
Slide 45: Data in local currency
Note: Data in local currency.
Slide 46: Operating income
Operating income 2.98 On +9% > 312 Q4°03 Q1'04
Slide 47: Net attributable income
Net attributable income 212 217 ag7 la 7 | L : Q1'03 Q2’°03. Q3'03. Q4’03.-—_Q1'04
Slide 48: +20%___-» +35% Q4'03 Q1'04
+20%___-» 200 148 +35% Q4'03 Q1'04
Slide 49: Equivalent to last year's quarters
(*) Equivalent to last year’s quarters (excluding BoA minority interests)
Slide 50: Q1°03 Q4°03 Q104
Q1°03 Q4°03 Q104
Slide 51: Net attributable income
Net attributable income a ™ (74 78 : i i i i Q103 Q2’03, Q3'03. -Q4’03.-—_Q1'04
Slide 52: Net operating income
Net operating income Net op. rev. + equity-acc.* Costs ** Net op. inc. + equity-acc.* Q103 Q104
Slide 53: Insurance included
(*) Insurance included
Slide 54: Commission income from funds and insurance
Commission income from funds and insurance Total 368 Insurance| | ne Mutual + pension f. (*) Q1'03 Q1'04
Slide 55: Commissions
(*) Commissions for Santander Group Total. Commissions charged by the depositary entity not included
Slide 56: Net operating income
Net operating income Net oper. 212 revenue 194 +9.2% Costs* Net oper. income Q1'03 Q1'04
Slide 57: Corporate Banking and Investment Banking results
Q1’04, the best of the last 5 quarters in Corporate Banking in Spain, Corporate Banking abroad and Investment Banking (*) Personnel and general expenses +depreciation + other operating costs
Slide 58: Investor Relations
Investor Relations Plaza de Canalejas, 1. 28014 Madrid (Spain) Tel. +34 91 558 19 86 – +34 91 558 10 31 – +34 91 558 20 40 – +34 91 558 13 70 Switchboard: +34 91 558 11 11 Fax: +34 91 558 14 53 – +34 91 522 66 70 www.gruposantander.com/inversores www.gruposantander.com/investor
Banco Santander Central Hispano — Q1 2004 Earnings Presentation on 6ix