Icici Lombard General Insurance Co. Ltd. · NSE:ICICIGI
Icici Lombard General Insurance — ESG Presentation (December 2023)
28 slides from Icici Lombard General Insurance's sustainability presentation, Dec 21, 2023
Slide 1: Exchange filing cover letter on ESG presentation
Ref. No.: MUM/SEC/454-12/2024 December 21, 2023 To, The Manager The Manager Listing Department Listing Department BSE Limited National Stock Exchange of India Limited Phiroze Jeejeebhoy Towers Exchange Plaza, 5th Floor, Plot C/1 Dalal Street G Block, Bandra Kurla Complex, Mumbai – 400 001 Mumbai – 4
Slide 2: FY2023 ESG Initiatives
gg icici €ELombard 1” Nibhaye Vaade FY2023 ESG Initiatives
Slide 3: Contents
Contents • Company Overview • Environmental stewardship • Social Responsibility o Community Initiatives o Customer Initiatives o People Initiatives • Good Governance • Materiality & Targets
Slide 4: Contents
Contents • Company Overview • Environmental stewardship • Social Responsibility o Community Initiatives o Customer Initiatives o People Initiatives • Good Governance • Materiality & Targets
Slide 5: ICICI Lombard Snapshot
ICICI Lombard Snapshot ICICI Lombard General Insurance Company Limited is a leading private sector general insurance company in India ₹ 217.72 Bn ₹ 431.80 Bn 160.1 Mn Gross written premium Investment assets Lives covered 6.3 Mn 305 37^ Lives covered in Social Branches in India States and Union Terri
Slide 6: Company Overview
Company Overview Our vision To be the most value-creating and admired risk management solutions company in India, with a global footprint Our Purpose Fulfilling promises responsibly and Our Motto sustainably To provide a reliable one point destination for varied customer requirements 5
Slide 7: Our ESG Approach
Our ESG Approach Board Level Management Level Employee Level (Board Committees) (ESG Steering Committee) (Cross-functional team) • CSR & Sustainability Steering committee to ensure Ensuring implementation of Committee: Develops an ESG strategy integration sustainability initiatives across oversight
Slide 8: ESG across business lines and Functions
ESG across business lines and Functions Underwriting Investments Human Resources • Promoting sustainable products and • Integrated ESG in Investment • Training programs focused on long services that enable transition process term skill development for all towards low carbon economy • Voting on resol
Slide 9: ESG in Operations
ESG in Operations Fulfilling Promises Responsibly • Responsible investment framework - ESG integration in investment process; Exclusion/restrictions of certain businesses; Engagement with ESG-critical companies 32.7 Mn 160.1 Mn 3.6 Mn Policies issued Lives covered Claims honoured • Investment made i
Slide 10: ESG in Products and Services
ESG in Products and Services • Committed to support social and environmental Sustainable Insurance Solutions sustainability with innovative products and services such as Solar panel insurance, Cyber insurance, ‘Be- ~ 17.7% Fit’ Cover (a unique amalgamation of OPD, wellness ~ 30.9% and rewards) etc.
Slide 11: Contents
Contents • Company Overview • Environmental stewardship • Social Responsibility o Community Initiatives o Customer Initiatives o People Initiatives • Good Governance • Materiality & Targets
Slide 12: Environmental Stewardship
Environmental Stewardship Reduction in Operational GHG Emissions • An overarching Policy on Environment Management 1,692.04 MTCO2e 97.1% 20.7% • Limited assurance on GHG emissions* accounting Emissions avoided Branch area Energy consumption provided by independent external assurance due to procureme
Slide 13: Carbon Offset Initiatives
Carbon Offset Initiatives Programmes Focus Areas Community Developments Niranjali promotes awareness on clean 1,850 185,000+ Niranjali drinking water mitigating the impact of Water purifiers Number of contaminated drinking water in installed in schools beneficiaries marginalized communities. We also
Slide 14: Contents
Contents • Company Overview • Environmental stewardship • Social Responsibility o Community Initiatives o Customer Initiatives o People Initiatives • Good Governance • Materiality & Targets
Slide 15: Community Initiatives
Community Initiatives Programmes Focus Areas Community Developments The programme aims to pursue Ride to Safety behavioural change among two wheeler riders by raising nation- 1,300+ 129,000 150,000+ wide awareness about the rules on Workshops ISI-Marked Number of road safety through workshops for co
Slide 16: Contents
Contents • Company Overview • Environmental stewardship • Social Responsibility o Community Initiatives o Customer Initiatives o People Initiatives • Good Governance • Materiality & Targets
Slide 17: Customer Initiatives
Customer Initiatives Fairness in Engaging with Customers • Innovative products for meeting changing 64 7 0.1% customer needs NPS Score Average claim Policy cancellation • SME digital portal launched in Dec 2020 allows (claims) settlement days rate* startups and MSMEs to understand commercial insuran
Slide 18: IL TakeCare – One Stop Solution for Insurance & Wellness need
IL TakeCare – “One Stop Solution for Insurance & Wellness need” Moving to a more personalized & flexible experience ~4.6 Mn ~121,000 User Downloads^ Tele-consults* Enrolment Out patient services Informatics Health Check-up ~64,000 Claims Health Records Successful calls (prescription Pharmacy Activit
Slide 19: Contents
Contents • Company Overview • Environmental stewardship • Social Responsibility o Community Initiatives o Customer Initiatives o People Initiatives • Good Governance • Materiality & Targets
Slide 20: People Initiatives
People Initiatives • Promoting DEI in our workplace Enabling Gender Diversity, Equity & Inclusive • Ensuring safe and healthy workplace for employees • Equal Opportunity employer 21.6% 12 ₹ 10.88 Bn • Compliant with Prevention of Sexual Harassment at Women Differently abled Salaries and benefits Wor
Slide 21: Contents
Contents • Company Overview • Environmental stewardship • Social Responsibility o Community Initiatives o Customer Initiatives o People Initiatives • Good Governance • Materiality & Targets
Slide 22: Good Governance
Good Governance • Independent Board with diverse skills and expertise 100% • CSR & Sustainability Board Committee oversight to drive ESG Board committees headed by Independent Directors including Chairperson of the Board • Robust and Comprehensive ERM framework* with ESG risk Governance Policies^ at
Slide 23: Contents
Contents • Company Overview • Environmental stewardship • Social Responsibility o Community Initiatives o Customer Initiatives o People Initiatives • Good Governance • Materiality & Targets
Slide 24: ESG Materiality Assessment Outcome for FY2023
ESG Materiality Assessment Outcome for FY2023 High Medium Low 1 Promoting Health and Well-being 8 ESG Products and Services 15 Operational Eco-Efficiency 2 Innovation and Digitization 9 Climate Change Mitigation 16 Risk Management 3 Diversity and Inclusion 10 Community Development 17 Business Ethics
Slide 25: ESG Targets
ESG Targets GHG DEI Emissions Target * Target By FY2025, we will meet 25% of energy Improve women representation to 25% by requirements from renewable sources FY2025 Progress Progress In FY2023, ICICI Lombard utilise 20.7% of 21.6% in FY2023 as against 18.3% in FY2022 its energy from a renewable sou
Slide 26: Thank you
gy ICICI E Lombard F ib haye Vaade Thank you
Slide 27: Abbreviations & Glossary
Abbreviations & Glossary: AI – Artificial Intelligence ISO – International Organization for Standardization AWS- Amazon Web services ISI – Indian Standards Institute Bn – Billion LED – Light-emitting diode BoD- Board of Director Mn – Million BRSR – Business Responsibility and Sustainability Reportin
Slide 28: Safe harbor
Safe harbor: Except for the historical information contained herein, statements in this release which contain words or phrases such as 'will' , 'would' , ‘indicating’ , ‘expected to’ etc., and similar expressions or variations of such expressions may constitute 'forward-looking statements'. These fo
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