Shell PLC · LSE:SHEL
Shell — Maritime Partners in Safety Conference 2020
65 slides from Shell's conference presentation, Mar 4, 2020
Slide 1: Navigating the Future: Maritime Partners in Safety Conference 2020
NAVIGATING THE FUTURE MARITIME PARTNERS IN SAFETY CONFERENCE 2020 Houston 3 - 4 March 2020
Slide 2: Year in review
Year in review
Slide 3: Objectives and Agenda
OBJECTIVES AND AGENDA Karrie Trauth – Regional General Manager
Slide 4: Definitions and Cautionary Note
DEFINITIONS AND CAUTIONARY NOTE The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate legal entities. In this presentation “Shell”, “Shell Group” and “Royal Dutch Shell” are sometimes used for convenience where references are made to Royal Dutch Shell plc
Slide 5: Anti-Trust
ANTI-TRUST ANTI-TRUST COMPETITION LAW GUIDANCE FOR SHELL MEETINGS ‘Shell roding DO NOT DISCUSS the DO NOT MAKE ANY AGREE ‘OR TAKE A DECISION TO
Slide 6: Day One and Day Two Agenda
DAY ONE DAY TWO Welcome Welcome Back The Journey So Far Reach Back Into Your Organization – the Feedback Safety Challenges and The Human Element of Safety Opportunities for Improvement Reach Back Into Your Organization Developing Actions Close Close
Slide 7: Conference Tools
CONFERENCE TOOLS
Slide 8: Concertina: Agenda and worksheet notes
CONCERTINA NAVIGATING THE FUTURE MARITIME PARTNERS IN SAFETY CONFERENCE 2020 Agenda and worksheet notes Partners in Safety, driven by your leadership, in the journey towards our ambition of a “Zero Incident Industry”. The pace of change we now see in the world is faster than any of us has experience
Slide 9: The App: AttendeeHub
THE APP 1 2 Access live poll AttendeeHub using ‘Interactive’ button
Slide 10: The Journey So Far
THE JOURNEY SO FAR
Slide 11: The Journey So Far Part 1 – What Are We Going To Do?
THE JOURNEY SO FAR Part 1 – What Are We Going To Do? We are going to draw the “Partners in Safety” Journey So Far from our individual and collective experiences! Reflect on: What has been your experience with “Partners in Safety”? What’s gone well? What didn’t go so well? What have you persona
Slide 12: The Journey So Far Part 1 – How Are We Going To Do It?
THE JOURNEY SO FAR Part 1 – How Are We Going To Do It? A few guidelines about the process…….. Everyone participates standing up with a marker pen (s) in their hand Use pictures rather than words Move around the table Engage everyone in the process. Ask questions. Talk with one another Use
Slide 13: The Journey So Far Part 1 – An Example
THE JOURNEY SO FAR Part 1 – An Example
Slide 14: Journey So Far
JOURNEY SO FAR
Slide 15: The Journey So Far Part 4 – Personal Reflection
THE JOURNEY SO FAR Part 4 – Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 16: Break
BREAK
Slide 17: Safety Challenges & Opportunities for Improvement
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT
Slide 18: Safety Challenges
Safety Challenges
Slide 19: Safety Challenges & Opportunities for Improvement
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT 1. In our increasingly complex work environment, how can we as leaders, reduce the pressure to ensure we maintain a focus on safety? 2. How do we ensure our people at all levels feel valued, cared for and are engaged? 3. How do we ensure people are '
Slide 20: Breakout session objectives
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT During the Breakout session we want you to: EXPLORE the challenge IDENTIFY the opportunities SHARE your experiences After the break we will: REFLECT on the collective ideas
Slide 21: Breakout Session
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT Breakout Session
Slide 22: Break
BREAK
Slide 23: Plenary Session
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT Plenary Session
Slide 24: Safety Challenges: people valued, cared for and engaged
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT How do we ensure our people at all levels feel valued, cared for and are engaged? Communication: helping to develop and tailor communications style to adapt to changing generation, communicating a consistent message. The need to have open conversatio
Slide 25: Safety Challenges: reducing pressure on focus on safety
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT In our increasingly complex work environment, how can we as leaders, reduce the pressure to ensure we maintain a focus on safety? Standardization – minimise distractions (additional work, new initiatives). Many customers, companies, regulators all wi
Slide 26: Safety Challenges: reducing pressure on focus on safety (cont.)
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT In our increasingly complex work environment, how can we as leaders, reduce the pressure to ensure we maintain a focus on safety? Standardization – minimise distractions (additional work, new initiatives). Many customers, companies, regulators all wi
Slide 27: Personal Reflection
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 28: Reach Back Into Your Organization
REACH BACK INTO YOUR ORGANIZATION
Slide 29: Reach Back Into Your Organisation: Introduction
REACH BACK INTO YOUR ORGANISATION Introduction We are going to ask you to Reach Back into your Organization by sending an email with 5 questions These questions are going to help gain deeper insights on: Understanding the safety challenges on board our vessels? What do we need to do to become
Slide 30: Reach Back: Who to email
REACH BACK INTO YOUR ORGANISATION Who to email Email up to four people these could be: GM, VP, President DPA, CSO Head of HSE / Head of QHSE / Head of Compliance Fleet Manager / Director / Technical Director Operations Manager / Director Vetting / Training Manager, Safety and Quality Man
Slide 31: Reach Back Into Your Organization: sample email
REACH BACK INTO YOUR ORGANIZATION Dear <<XXX>> I am at the 2020 Partners in Safety Conference in Houston and would like you to share your honest insights into some aspects of our safety culture that are being discussed here. Your responses will be reviewed by me only, so I ask you to be thoughtful a
Slide 32: Day 1 - Close
DAY\1 - CLOSE
Slide 33: Navigating the Future, Houston 3 - 4 March 2020
NAVIGATING THE FUTURE MARITIME PARTNERS IN SAFETY CONFERENCE 2020 Houston 3 - 4 March 2020
Slide 34: Last Night's Evening Activity: Summary
LAST NIGHT’S “EVENING ACTIVITY” Summary People appreciate the knowledge in the room and the opportunity to learn from one another Acknowledgement of the generation gap and how it impacts our communications Top take aways from Day 1: − Effective communication (both verbal and non-verbal) and en
Slide 35: Last Night's Evening Activity: Top 10 Winning Submittals
LAST NIGHT’S “EVENING ACTIVITY” Top 10 Winning Submittals Corby Autin Bart Reynolds Serge Le Guellec Matt Lewis Austin Golding Mark McManus Merritt Lane Claudio Paz Ted Tregurtha Jamie Bigbie
Slide 36: Day One and Day Two Agenda
DAY ONE DAY TWO Welcome Welcome Back The Journey So Far Reach Back Into Your Organization – the Feedback Safety Challenges and The Human Element of Safety Opportunities for Improvement Reach Back Into Your Organization Developing Actions Close Close
Slide 37: Reach Back Into Your Organization: The Feedback
REACH BACK INTO YOUR ORGANIZATION The Feedback
Slide 38: Reach Back Into Your Organization: Recap
REACH BACK INTO YOUR ORGANIZATION Recap 1. How well do you and I understand the safety challenges on board our vessels? What do we need to do to become better informed? 2. How effective do you think you and I are at accepting that people make mistakes and then learning from them? What else can we do
Slide 39: Concertina Personal Reflection
CONCERTINA Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 40: The Human Element of Safety
THE. HUMAN ELEMENT OF SAFETY
Slide 41: Human Performance Video
Human Performance Video
Slide 42: The Human Element of Safety: Pairs Conversation
THE HUMAN ELEMENT OF SAFETY Pairs Conversation Please stand up, find a partner for a conversation about Human Performance Ask your partner and please be prepared to share in the room during plenary: What resonated with them during the video and why? What have they done, or are they doing, in the
Slide 43: The Human Element of Safety: Personal Reflection
THE HUMAN ELEMENT OF SAFETY Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 44: Voices from the Frontline
VOICES FROM THE FRONTLINE Your people shared their thoughts about human performance and how we as leaders: Understand the safety challenges on the frontline and create the environment for people to work safely Accept that people make mistakes and how good are our organizations at learning from t
Slide 45: Voices from the Frontline Video
Voices from the Frontline Video
Slide 46: A Tool in Support of Your Human Performance Journey
A TOOL IN SUPPORT OF YOUR HUMAN PERFORMANCE JOURNEY Todd Conklin’s book “The 5 Principles of Human Performance” Next steps: − Read the book − Watch the video again − Follow-up with your partner from earlier to hear the progress they have made since the conference − Run a “Book Club” with your di
Slide 47: Break
BREAK
Slide 48: Developing Actions: Introduction
DEVELOPING ACTIONS Introduction
Slide 49: Themes: Leadership and Culture
DEVELOPING ACTIONS Themes 1.Leadership and Culture Adapt style of leadership for a changing world – generational divide Create trust, be sincere and empathetic. Always follow-up and deliver on actions Engage and empower your people – on the deck plate and onshore Seek feedback and encourage
Slide 50: Themes: Communication
DEVELOPING ACTIONS Themes 2. Communication Know your audience and be clear in your message – take account of generational differences Start with the ‘Why’. Put the ‘I’ in your message Drive consistency in your messages through the organization – ‘potency in the syringe’ Demonstrate don’t jus
Slide 51: Themes: Simplification and Standardization
DEVELOPING ACTIONS Themes 3. Simplification and Standardization Standardization across industry, clients, and regulators Simplify processes, tasks, and ways of working: o Engage with your people to understand what’s actually needed to do the work and/or how it can be improved o Be smart with tec
Slide 52: Developing Actions: Breakout Instructions
DEVELOPING ACTIONS Breakout Instructions 1. Idea Generation 2. Idea Enhancement 3. Idea Enhancement 4. Idea Consolidation
Slide 53: Developing Actions: Communication
DEVELOPING ACTIONS 1. Communication Consistency and Standardisation – ensuring standardisation and consistency of the communication to support simple and effective delivery of the message For example: use of a cheat sheet, use of plan for communications, structure of communication Different types of
Slide 54: Developing Actions: Leadership and Culture
DEVELOPING ACTIONS 2. Leadership and Culture Training – Select ambassadors and train them on key messages and organizational feedback and roll out to leaders. Training includes how to ask for actionable feedback and how to respond to it. Workshops – Organize workshops to develop and define the reali
Slide 55: Developing Actions: Simplification and Standardization
DEVELOPING ACTIONS 3. Simplification and Standardization Free Up People So they Can Focus on Safety Time - Put people at the centre of our simplification programmes. Let them know the ‘why?’. Involve crew in whether data can be collected simply and how. Design the ‘system’ so the data collection doe
Slide 56: Introduction of "Let's Talk" Modules
INTRODUCTION OF “LET’S TALK” MODULES We are developing eight (8) Well-being modules and “Let’s Talk” is one of the eight. It has been uploaded into the Partners in Safety website and is available to us now. “Let’s Talk” has four (4) modules as follows: o We all have a State of Mental Health o Su
Slide 57: Developing Actions: Personal Reflection
DEVELOPING ACTIONS Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 58: Your Personal Commitment(s)
DEVELOPING ACTIONS Your Personal Commitment(s)
Slide 59: Writing a Strong Personal Commitment
DEVELOPING ACTIONS Writing a Strong Personal Commitment As a Leader in the Maritime Partners in Safety Program, what personal commitment(s) will you make that makes the biggest and most positive impact in support of our continuing safety journey by the end of September 2020? Be sure your commitment
Slide 60: Personal Commitment: An Example
DEVELOPING ACTIONS An Example I will sponsor and lead a session on Human Performance with my team in the second quarter of 2020. I will include my – and our – role as leaders in the Human Performance journey as an agenda topic once per month in my team meetings. I will conduct “sensing” sessions in
Slide 61: Your Personal Commitment(s)
DEVELOPING ACTIONS Your Personal Commitment(s)
Slide 62: Going Forward
GOING FORWARD Shell to provide relevant conference materials now that Houston completes the series of conferences Read the Todd Conklin book, “5 Principles of Human Performance” Watch the “Human Performance Overview” video again Respond to feedback from Reaching into Your Organization Foll
Slide 63: Closing Remarks
CLOSING REMARKS Grahaeme Henderson
Slide 64: Navigating the Future Video
Navigating the Future Video
Slide 65: See You Later and Safe Travels
SEE YOU LATER AND SAFE TRAVELS