Slide 1: 2019 Preliminary Results
2019 Preliminary Results March 18th , 2020
Slide 2: Agenda
® accesso Our Business Today 2019 Financial Results 2019 Achievements The Road Ahead
Slide 3: Our Business Today
A accesso Our Business Today [ #2
Slide 4: Slide 4
Slide 5: /Trade Secrets ©2020 accesso Technology Group, ple
Confidential/Trade Secrets ©2020 accesso Technology Group, ple
Slide 6: /Trade Secrets ©2020 accesso Technology Group, ple
Confidential/Trade Secrets ©2020 accesso Technology Group, ple 6
Slide 7: An Enviable Customer Base
ow g STATE Pac FAIR Rees bh FAIR FAIRE coun I, Believe Wh Ws eo ve, ora’ f AEDGE VW es 0 a % accesso %, % i An Enviable % Customer Base CARNIVAL CORPORATION &e Solutions Touch Venuesin 135M 30 Countries Guests Per Year é Reeaawn exe] Cedar Fair 4 Ra ‘#CANADA — e %, Long-term relationships with acces
Slide 8: Large Addressable Market: $3.4B
Q accesso Large Addressable Market: $3.4B eee BS jaa Theme Parks Ski Resorts Live Entertainment $1.5B Guest Experience Hotels & Resorts Tours & Attractions Ticketing & Distribution Zoos & Aquariums Cruises Fairs & Festivals
Slide 9: An Experienced Global Team; Positioned to Win
An Experienced & Global Team US & Canada South America Headcount: 11 ® accesso We Are Positioned to Win Rapidly Changing Market Positioned A Revenue-Driven Approach Aligned With Focusing on the Our Clients Right Type of Driving Revenue Revenue and Value TRANSACTIONAL + REPEATABLE
Slide 10: 2019 Financial Results
A accesso 2019 Financial Results 2 U®Z
Slide 11: 2018 2019 3% 3% 8% 7% 16% 22% 67% 74%
2018 2019 3% 3% 8% 7% 16% 22% 67% 74%
Slide 12: Segment Revenue
actetso Segment Revenue 4 q A Py FY 2019 Discussion and Analysis ($ in thousands) (constant currency) FY 2018 % Ticketing (Passport, Showare, * Ingresso — slow scaling of non theatre Siriusware) 59,451 56,435 53% distribution and impact of Amazon exit in FY 2018 Distribution (Ingresso) 21,911 22,115
Slide 13: Revenue by Type
® accesso Vv Discussion and Analysis + Repeatable revenues increased by 10.8% offset by 30% reduction in non-repeatable revenues, as flagged at H1 * eCommerce ticketing and queuing products performed at record levels — offsetting distribution scaling challenges * LoQueue transactional revenue * Stro
Slide 14: Income Statement
® accesso Vv Discussion and Analysis Revenue on constant currency — increase of 0.6% + Modest increase of underlying administrative expenses * Cash EBITDA (principle operating metric) reduced by 47.7% to $7.1m * Expected increase in amortisation - capitalisation development unwinds Income Statement
Slide 15: Alternative Performance Measures
® accesso Vv Discussion and Analysis * Consistent adjustments to arrive at adjusted performance measures * Cash EBITDA * New metric at HY and now principle operating metric * Disregards the impact on the income statement related to the accounting treatment of capitalised development Alternative Perf
Slide 16: Significant Technical Development Progress
Significant Technical Development Progress % of Revenue Total Development (Constant Expenditure Currency) Increased 14.8% to Cross-Product Integration 28.2% $33.8M Base Product Improvements (2018: 24.8%) (2018: $29.4M) and Innovation
Slide 17: Cash Flow
actesso Cash Flow W (Sin thousands) FY 2019 FY 2018 Change . : : Underlyii h fi ti , x Discussion and Analysis Inderlying cash from operations 26,199 25,954 245 * No change in underlying cash conversion Tax 1597 (ee) 2,049 * Underlying operating cash/ Adj. EBITDA 92.9% Capitalised development costs
Slide 18: Recognised Non-Cash Impairment Charges at December 2019
Recognised Non-Cash Impairment Charges at 31 December 2019 $46.6M $6.9M
Slide 19: Customer Concentration
® accesso The Group Continues tobea Trusted Technology Partner to Leading Leisure Operators Success of These Partnerships Leads to Revenue Concentration Commitment to Report on an Annual Basis Customer Concentration FY 2019 Top Five Customers accounted for 53.5% of revenue (2018: 51.7%) Top Ten Cust
Slide 20: 2019 Achievements
A accesso 2019 Achievements S$ CU
Slide 21: Product achievements
PRISM BAND + QSMART POS FOR F&B/RETAIL + SKI + CULTURAL (SKIPPING THE LINE. LESS WAITING) DISTRIBUTION IDENTITY + PERSONAL TICKETS – BARCODE ASSIGNED SEATING/ COMMUNICATION THEATERS/FESTIVALS Confidential/Trade Secrets ©2020 accesso Technology Group, plc
Slide 22: Cross-Sell Success
® accesso Cross-Sell Success 6 9 3 | Passport + SiriusWare Passport + SiriusWare Gata? ShoWare +TE2 ™) NYBG Kings pe Be VILLAGE ROADSHOW. ‘THEME PARKS
Slide 23: Further enables multi- product sales Prepared for long
Prepared for long Refreshed and Broadens market Further customer Further enables multi- expanded adoption and product sales term growth reach capabilities product lifespan
Slide 24: accesso EDGE deployment
• accesso EDGE solution now present in five theme parks and one show theatre. • Most integrated deployment to-date – showcasing full guest experience capability provided by TE2. • Facilities improved interaction across the visitor experience. • Creates incremental revenue opportunity via visitor tou
Slide 25: The Road Ahead
A accesso The Road Ahead 4 CCCOLW®€ZA
Slide 26: Covid-19 Impact and Action
ENVIRONMENT Covid-19 IMPACT Six Flags, Cedar Fair, Merlin & Universal delays / suspensions Carnival Cruise Line temporary pause through April 09, 2020 across fleet of North America based ships. Expectation of impacts beyond these periods ACTION As c. 74% of revenue is transactional in nature, 2020 r
Slide 27: 2020 Strategy Pillars
2020 Strategy Pillars P Oo § ¢ Ss WA Product Operational Customer Roadmap Efficiency Success Valuable Foundation Product Integration Partnership at Our Core Laid in 2019 Economies of Scale Tech and Advisory Further Definition Room to Rationalise Support Required In 2020 Operating Costs Enterprise Of
Slide 28: Summary & Outlook For 2020
Ga NA Significant Progress Challenging 2019 results overshadowed significant product integration progress. ® accesso Summary & Outlook For 2020 AIQIETS N22 Sound Foundation Leadership Change Clear Priorities Proactive Measures Underlying business Leadership change Clear priorities for Monitoring Cov
Slide 29: Appendix
2019
Slide 30: Appendix - Definitions
accesso Constant Currency: Period ended 31 December 2019 prepared ona proforma basis using consistent currency rates with the period ended 31 December 2018 Adj. EBITDA: Operating profit before the deduction of amortisation related to acquisitions, acquisition costs, deferred and contingent payments,