TIAA Real Estate Account · NASDAQ:QREARX
TIAA Real Estate Account — PDF Otis College of Art and Design TIAA pres
46 slides from TIAA Real Estate Account's investor presentation, Feb 25, 2022
Slide 1: Evolve and innovate with TIAA
Evolve and innovate with TIAA Otis College of Art and Design February 25, 2022 Photo: otis.edu For Forinstitutional investor institutional use investor only. use Not only. forfor Not use with use oror with distribution toto distribution the public. the public. 1
Slide 2: Today's discussion
Today’s discussion Relationship team Recordkeeping/administration Participant experience Transition process and our path forward Your presenters Gary Merlette Kelli Jordan Jason Caperton Relationship Manager Senior Manager, Manager, TIAA Digital Business Development Photo: otis.edu For institutional
Slide 3: Who we are today
Who we are today Open investment architecture and flexible pricing options Innovative participant and plan sponsor web technology Participant communications that drive positive outcomes What has changed Assigned relationship manager and service team TIAA guaranteed options with full liquid
Slide 4: Inclusion, diversity & equity: Moving beyond commitment
Inclusion, diversity & equity: Moving beyond commitment Creating a workplace experience that ensures employees feel their contributions are valued Support the highest potential of everyone to attain team and organizational goals. 68% Recognize that what brings diverse talent into an organization
Slide 5: Evolve and innovate together
Evolve and innovate together Client support and simplifying administration Employee engagement Technology and our path forward Photo: facebook.com/OtisCollege For institutional investor use only. Not for use with or distribution to the public. 5
Slide 6: Your TIAA integrated relationship team is with you on this journey
Your TIAA integrated relationship team is with you on this journey Otis College TIAA Consultant Gary Merlette Guy Keefer Relationship Manager Keefer Pension Consulting Implementation Participant Engagement Administrative Services TIAA Implementation Team Financial Consultants Michael Foster Clie
Slide 7: Plan Outcome Assessment is the cornerstone of the strategic planning process
Plan Outcome Assessment® is the cornerstone of the strategic planning process Measure execution throughout the Evaluate and review your plan against year—start again appropriate peer benchmarks Create a business plan to execute on these areas with specific actions Target areas of improvement Strateg
Slide 8: Measuring what matters with TIAA's Plan Outcome Assessment
Measuring what matters with TIAA’s Plan Outcome Assessment Your participants’ average retirement income replacement ratio1 Your actively contributing participants Average account balance $123,297 102.6% Total Plan Assets Average annual salary $47,903 + Social Security (pretax) Average annual retirem
Slide 9: Evolve and innovate together
Evolve and innovate together Client support and simplifying administration Employee engagement Technology and our path forward Photo: facebook.com/OtisCollege For institutional investor use only. Not for use with or distribution to the public. 9
Slide 10: Engaging your participants across the continuum—from new employee to retiree
Engaging your participants across the continuum—from new employee to retiree Enroll Save Manage Protect Retire New hire support Savings projections Asset allocation Lifetime Income RMD Early Engagement Save it Forward Diversification Stay Smart for Life Living in Retirement Advice For institutional
Slide 11: Meeting clients where they are
Meeting clients where they are Investment & Advisory Center Maintain control of your Flexible access to Institutionally aligned with financial future personalized advice more flexible access Self-guided Guided Virtual Financial Consultants ONLINE PHONE & VIDEO PHONE & VIDEO Access to online advice
Slide 12: Inspire action with advice for ALL
Inspire action with advice for ALL No additional No asset Objective1 Advice for all cost minimum needs, from the Virtual Phone Local office simple to complex Financial consultants are not able to provide advice on total assets, but will consider total assets when delivering advice on the retirement
Slide 13: Evolve and innovate together
Evolve and innovate together Client support and simplifying administration Employee engagement Technology and our path forward Photo: facebook.com/OtisCollege For institutional investor use only. Not for use with or distribution to the public. 13
Slide 14: We are living in exponential times
We are living in exponential times 16 Million 50 Billion Internet users in 1995 Internet devices in 2020 4.6 Billion 85 Billion In 2020 By 2021 Source: Internet World Stats (December 2017), Source: Techjury (July 2020) Digital Population Worldwide (July 2020) 325 Million Wearables in 2016 830 Millio
Slide 15: Connecting with your participants anytime, anywhere
Connecting with your participants anytime, anywhere Materials depicted are samples. For institutional investor use only. Not for use with or distribution to the public. 15
Slide 16: Participant mobile experience
Participant mobile experience View account summary Estimate loans/withdrawals Visibility to all investments Transfer investments Watch market activity Reflects daily performance change Review loan details Set & track financial goals Easy to research investments Make loan payments
Slide 17: Plan sponsor mobile app—PlanFocus
Plan sponsor mobile app—PlanFocus Features include: Ability to easily view, edit and remit funding through the Payroll Center Quickly approve, edit or extend your participants’ transaction requests Stay up-to-date with action items and notifications Know your data is secure with Fraud Block,
Slide 18: TIAA digital products and technology have received top ratings
TIAA digital products and technology have received top ratings TIAA Web Rankings1 MyTIAA vs. Key Competitors1 2013 2015 2017 2019 2020 2021 2017 2018 2019 2020 2021 1 1 1 3 2 5 6 6 7 9 12 12 Participant: #1 13 14 15 Sponsor: #2 19 Participant Plan Sponsor TIAA Competitor 1 Competitor 2 Competitor 3
Slide 19: TIAA Cybersecurity Program
TIAA Cybersecurity Program Information security is our priority. We combine technology, people and process to defend against anticipated threats and help deliver financial wellness. Technology Global 24/7 Security Operations Center (SOC) Patching, antivirus, malware, firewall technologies Robu
Slide 20: Security and access
Security and access Login and Credentials Authentication Cybersecurity Easy login while ensuring data Multiple options for step-up 1 billion+ cyber attacks protection authentication blocked every quarter Enhanced login security through Biometric: fingerprint or face Global cyber experts
Slide 21: Digital first, excelling in the moments that matter: Key roadmap areas 2022+
Digital first, excelling in the moments that matter: Key roadmap areas 2022+ Simplified Proactive Personalized One-Click Search and Guidance and Investment Rebalance Navigation Support Research “Where is my “How am I doing? What “What are the best “Help me take the right information?” should I do ne
Slide 22: Proven transition experience
Proven transition experience 9 11K $1.07B Transamerica Participants Assets transferred Transition clients include: 77K American Institute of Oakland School Saint Anthony Hospital Chemical Engineers Source: TIAA institutional data from 12/31/2016 to 12/31/2021. For institutional investor use only. No
Slide 23: A dedicated transition team
A dedicated transition team will guide the process Confirm Agreements and employee Prepare GO-LIVE and offer communications for GO-LIVE post-GO-LIVE experience For institutional investor use only. Not for use with or distribution to the public. 23
Slide 24: Transferring legacy accounts to the new lineup
Transferring legacy accounts to the new lineup Transferring from TIAA legacy accounts Advice TIAA Traditional Online transfer process For institutional investor use only. Not for use with or distribution to the public. 24
Slide 25: TIAA's suite of QDIA/default solutions
TIAA’s suite of QDIA/default solutions Customization Lifecycle Mutual Funds TIAA RetirePlus Series® Outcome focused Custom Proprietary design to maximize Tailored to the plan’s unique accumulations and provide an demographics while leveraging the extended period of income during core investment menu
Slide 26: TIAA Traditional
Why Guaranteed growth Guaranteed lifetime income Exclusive benefits TIAA The value of your retirement savings is Turn your savings into regular monthly income Our “sharing the profits” approach Traditional guaranteed to to help meet your seeks to reward you increase every day, everyday living expens
Slide 27: Our responsible investing principles
Our responsible investing principles ESG Integration, Stewardship and Impact Examples of Leadership Incorporate material ESG factors into our Nuveen received an A+ or A rating from ESG UN PRI across all reported modules in INTEGRATION investment processes using ESG data, 20201 research and tools. 60
Slide 28: Key TIAA differentiators that can drive successful outcomes at Otis College
Key TIAA differentiators that can drive successful outcomes at Otis College of Art and Design We are a digital-first company—using technology with a human touch to drive successful plan and participant outcomes. We will leverage automation to eliminate operational risk and reduce fees. We will provi
Slide 29: Consider the value
Consider the value Exclusive provider with open architecture 13 basis points Services include: Dedicated service teams Form 5500 services Local TIAA offices Enrollment services Centralized plan management Financial education programs Innovative planning tools Advice1 and counseling
Slide 30: Appendix
Appendix Photo: facebook.com/OtisCollege For institutional investor use only. Not for use with or distribution to the public. 30
Slide 31: Cyber Client Engagement Program
Cyber Client Engagement Program Webinars Flyers for Participants TIAA.org & Articles For institutional investor use only. Not for use with or distribution to the public. 31
Slide 32: The TIAA Traditional difference
The TIAA Traditional difference TIAA Traditional is designed to help you create your “paycheck” in retirement—no matter what happens in the markets. Take advantage of the guaranteed growth, dependable lifetime income and exclusive benefits that this fixed annuity provides.1 Guaranteed growth Dependa
Slide 33: TIAA Traditional interest crediting rates
TIAA Traditional interest crediting rates Total effective interest rates credited on TIAA Traditional Annuity accumulations1 (As of March 1, 2021 — guaranteed through February 28, 2022) Contribution date RA/GRA SRA/GSRA RC2 RCP2 Prior to 2002 3.80% 3.05% 4.05% 3.30% 2002–2011 3.35% 3..00% 3.60% 2.85
Slide 34: Walking the talk
Walking the talk “ TIAA has made diversity, equity and inclusion a cornerstone of its culture. Now more than ever, companies need to create cultures where employees can bring their true, authentic selves to work and be supported by their ” peers and mentors. Thasunda Brown Duckett President and CEO,
Slide 35: Inclusion and diversity are at the heart of our values
Inclusion and diversity are at the heart of our values 1940 1957 1987 2008 2015 2018/19 2020 2021 Ada Comstock Luther H. Foster, Jr. Dr. Clifton Wharton, First formal TIAA Journey to Inclusion IN Team Wheel & REAL Be the Change TIAA hires Thasunda Notestein becomes becomes the first Jr. appointed CE
Slide 36: Helping millions of Americans pursue lifetime financial security
Helping millions of Americans pursue lifetime financial security $4.2B $505B $Nearly HIGH $46B 1.4T paid to retired in benefits paid financial adjusted capital position participants since 19182 strength ratings (TIAA)5 in 20211 (TIAA)4 total assets under management3 Data as of 12/31/2020, unless oth
Slide 37: Drive engagement and improve plan management
Drive engagement and improve plan management Employee Engagement Employer Experience My Account PlanFocus® Participant site 1Q 2021 rankings1 Plan sponsor site 1Q 2021 rankings1 #1 TIAA (My Account) #2 TIAA (PlanFocus®) 1. DALBAR—TIAA Web Rankings 1Q2021, My TIAA vs. Key Competitors 1Q2021. Source:
Slide 38: Income replacement ratio methodology and assumptions
Income replacement ratio methodology and assumptions Participant-related salary, contribution, retirement age and advice Retirement income replacement ratio calculation assumptions: assumptions: TIAA measures retirement income replacement ratios by calculating the Participant compensation is bas
Slide 39: Important information: TIAA's suite of QDIA/default solutions
Important information: TIAA’s suite of QDIA/default solutions 1. The Refinitiv Lipper Fund Awards are based on the Lipper Leader for Consistent Return rating, which is a risk-adjusted performance measure calculated over 36, 60 and 120 months. Lipper Leaders fund ratings do not constitute and are not
Slide 40: Important information: TIAA RetirePlus Series
Important information: TIAA RetirePlus Series® You should consider the investment objectives, principal strategies, principal risks, portfolio turnover rate, performance data, and fee and expense information of each underlying investment carefully before directing an investment based on the model. F
Slide 41: Important information: TIAA RetirePlus Series (continued)
Important information: TIAA RetirePlus Series® (continued) TIAA RetirePlus®, continued The target asset class ratios for a plan participant’s model based account will become more conservative over time as the plan participant’s years to retirement decreases. For information regarding the changes to
Slide 42: Important information: digital products ratings
Important information: TIAA digital products and technology have received top ratings 1. DALBAR—TIAA Web Rankings 3Q2021, My TIAA vs. Key Competitors 4Q2021. Source: DALBAR rankings as of 2/2/2022, unless indicated otherwise. dalbar.com/Awards/WebMonitorRankings. DALBAR’s WebMonitor program continuo
Slide 43: The TIAA Traditional Difference—additional information
The TIAA Traditional Difference—additional information 1. All guarantees are based on TIAA’s claims-paying ability. TIAA Traditional is a guaranteed insurance contract and not an investment for federal securities law purposes. Past performance is no guarantee of future results. 2. TIAA may share pro
Slide 44: Important information: Walking the talk
Important information: Walking the talk 1. “Best-of-the-Best Corporations for Inclusion” (2016–2021). Named by National LGBT Chamber of Commerce (NGLCC) and Partners in the National Business Inclusion Consortium (NBIC). nglcc.org/BOTB2021. 2. “Top 50 Companies for Diversity” (2013-2021). DiversityIn
Slide 45: Important information: Helping millions of Americans pursue lifetime financial security
Important information: Helping millions of Americans pursue lifetime financial security 1. $4.2B paid to retired participants in 2021, as of 12/31/2021. Other benefits from TIAA and CREF include: additional amounts paid on TIAA Traditional annuity contracts above the guaranteed rate, surrender benef
Slide 46: TIAA.org
The TIAA group of companies does not provide legal or tax advice. Please consult your legal or tax advisor. This material is for informational or educational purposes only and does not constitute investment advice under ERISA. This material does not take into account any specific objectives or circu