Commonwealth Bank Of Australia · ASX:CBA
Commonwealth Bank Of Australia — Credit Suisse Asian Investment Conference 2010
18 slides from Commonwealth Bank Of Australia's conference presentation, Mar 25, 2010
Slide 1: Determined to be better than we've ever been
Determined to be better than we’ve ever been. For personal use only Ralph Norris CHIEF EXECUTIVE OFFICER Credit Suisse Asian Investment Conference 25 March 2010 Commonwealth Bank of Australia ACN 123 123 124
Slide 2: For personal use only
For personal use only This page has been intentionally left blank. 2
Slide 3: Disclaimer
Disclaimer For personal use only The material that follows is a presentation of general background information about the Bank’s activities current at the date of the presentation, 25 March 2010. It is information given in summary form and does not purport to be complete. It is not intended to be rel
Slide 4: Market shares
Market shares Dec 09 Jun 09 Dec 08 1 1 For personal use only CBA BWA Combined CBA + BWA CBA + BWA 1 Home loans 22.5% 3.5% 26.0% 25.2% 23.2% Credit cards 2 19.4% 2.5% 21.9% 21.5% 20.9% Personal lending 3 14.2% 0.9% 15.0% 15.7% 20.2% Household deposits 28.1% 3.1% 31.3% 32.3% 32.6% Retail deposits 22.7
Slide 5: Strong operating performance
Strong operating performance For personal use only Strong financial performance Dec 09 Cash NPAT $2,943m Good momentum in all businesses ROE 18.5% Strategy driven result Tier 1 Capital 9.1% Prudent business settings maintained Cash EPS (cents) 191.7 Interim Dividend (cents) 120.0 Well posi
Slide 6: Disciplined strategy execution delivering results
Disciplined strategy execution delivering results Technology and For personal use only Customer Business Trust and Profitable Operational Satisfaction Banking Team Spirit Growth Excellence Core Banking – Over 1,000 new front Dedicated Group targeting quantum Engagement now top Bankwest acquisition l
Slide 7: A clear, focussed strategy
A clear, focussed strategy For personal use only Customer Business Satisfaction Banking Australia’s finest financial services organisation Trust and Technology and Team Spirit Operational Excellence Profitable Growth 7
Slide 8: Other key information
Other key information Market Shares For personal use only Home lending Business lending 26.0% 24.1% 18.8% 19.1% 17.4% 15.5% Products per customer* 12.5% 13.2% Avg number of products held Movement* 2.6 per financial institution Peer 1: +8.7% 2.5 2.4 CBA: +19.0% 2.3 Peer 2: +9.5% CBA / Peer 1 Peer 2 P
Slide 9: Transformational change - scorecard
Transformational change - scorecard Customer Satisfaction June 2006 December 2009 Progress For personal use only Retail 1 64.9% 73.8% Business 2 56.5% 67.5% FirstChoice 3 Ranked 6th Ranked 1st Share of Ombudsman Complaints 29.8% 16.6% 5 Market Shares Home Lending 18.7% 26.0% Business Lendi
Slide 10: Notes
For personal use only Notes 10
Slide 11: Areas of strategic focus – near term
Areas of strategic focus – near term Continued drive to be Number 1 in customer satisfaction For personal use only Core Banking Modernisation; On schedule - early phases very encouraging All customer information migrated, 3 live trials underway Quantum improvements in customer service and
Slide 12: Regulatory and other reform
Regulatory and other reform Key proposals Potential issues and implications For personal use only New measure – Tier 1 Common Increase in required capital levels Equity More stringent conditions for hybrids Reduction in hybrid issuance Capital Revised regulatory deductions Greater instan
Slide 13: Constructive dialogue on key reforms
Constructive dialogue on key reforms For personal use only Capital Tier 1 capital – qualifying assets, hybrids Deductions methodology – Tier 1 impact Leverage ratio Rating agency models changing Liquidity 1 month liquidity buffer Qualifying assets narrowed Net stable funding ratio Cons
Slide 14: Economic Summary
Economic CBA Economists summary of key indicators Summary For personal use only As at June 2006 2007 2008 2009 2010 (f) 2011 (f) Credit Growth % – Total 14.4 15.5 12.0 3.3 5-7 8-10 Credit Growth % – Housing 13.7 12.9 9.8 7.0 9-11 9-11 Credit Growth % – Business 16.6 19.2 17.1 0.4 0-2 8-10 Credit Gro
Slide 15: Outlook
Outlook For personal use only Global outlook has improved Sustainable economic recovery under way in Australia Increased credit growth Continued funding cost pressure Impairments expected to decline gradually Some global downside risks still exist Group retains conservative financial s
Slide 16: Notes
For personal use only Notes 16
Slide 17: A very good, quality result
A very good, quality result For personal use only Clear, focussed strategy Delivering results Good momentum Some headwinds Strong growth Income up 10% Careful cost management Costs up 1% this half Strong balance sheet Tier 1 Capital over 9% Conservative provisioning $1.4bn management ove
Slide 18: Determined to be better than we've ever been
Determined to be better than we’ve ever been. For personal use only Ralph Norris CHIEF EXECUTIVE OFFICER Credit Suisse Asian Investment Conference 25 March 2010 Commonwealth Bank of Australia ACN 123 123 124
Commonwealth Bank of Australia — Credit Suisse Asian Investment Conference 2010 on 6ix