Asr Nederland N.v. · EURONEXT:ASRNL
Asr Nederland — Investor Day (June 2024)
19 slides from Asr Nederland's investor day presentation, Jun 27, 2024
Slide 1: Creating a leading insurer in The Netherlands
Creating a leading insurer in The Netherlands Ingrid de Swart (COO/CTO) [iam Robert van der Schaat (Director P&C Akkie Lansberg (Director Disability) ry
Slide 2: Drivers of profitability and growth
Drivers of profitability Disciplined pricing, underwriting and claims management (in-house) – best in class in Non-life1 combined ratio personal injury claims handling (P&C) & revenue growth Advanced data analytics in P&C – data warehouse provides direct access to relevant data Focus on prevention a
Slide 3: Creating a leading insurer in The Netherlands
"i lk Creating a leading insurer in The Netherlands
Slide 4: Our foundation, market & trends, portfolio mix & distribution
Our foundation Market & trends • Top 3 position in rational P&C market • Distribution to retail customers slowly shifts to mandated brokers and online distribution; commercial market remains advisory driven • Above average growth in competitive and saturated market • Inflation is reflected in averag
Slide 5: Enhancing leading position in Dutch P&C market
Enhancing leading • Improving market share by growth in commercial lines and online distribution, while maintaining position in Dutch P&C value over volume approach market • Well positioned to grow organically and inorganically in combination with strong profitability • Redesign processes by using n
Slide 6: Premium growth
Premium growth Premium development retail vs commercial (in €m) • Strong growth in past 3 years, 27% growth in commercial lines and strong growth in our ‘smaller’ distribution channels +12% Commercial • Further growth potential in commercial lines and online distribution to reach +27% Retail our fai
Slide 7: Focus on craftsmanship and service to maintain best-in-class combined ratio
Focus on craftsmanship and service to Portfolio management Expense management maintain best-in-class combined ratio • Learning cycle on underwriting, claims • Cost discipline management and fraud detection • Scalable IT platform (SaaS) • Tracking COR performance of mandated • Cost reduction through
Slide 8: Claims and combined ratio development
Indicative average claim amount Buildup budget combined ratio1 (in %) • Increase in claim amounts due to inflation and development Motor 7% claims frequency are absorbed by indexation. Price 9% increases and higher rates leading to stable claims Margin ratio 26% Costs • There is a time lag due to th
Slide 9: Scalable IT and data platform P&C has been implemented
Scalable IT and data platform P&C has been implemented P&C platform • AXON SAAS platform for all IFA and direct P&C Cloud solutions insurance policies and claims Portals P&C platform P&C AI tooling P&C DWH P&C datawarehouse • Daily updated financial, portfolio, product, commercial a.s.r. website and
Slide 10: Continuous enhancement of sustainable elements in our product offering
• Continuous enhancement of sustainable elements in our product offering (e.g. new coverages, prevention) • Underwriting of new sustainable risks (SME), sustainability desk to support underwriters • Sustainable damage repair network: In 2023, 75% of repairable car damages and 40% of repairable home
Slide 11: Creating a leading insurer in The Netherlands
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Slide 12: Our foundation, market & trends, portfolio mix & distribution
Our foundation Market & trends • Longstanding market leader in Disability insurance market • Market growth driven by economy, premium and wage increases • Strong position in full distribution mix • Strong level of consolidation, also in intermediary channel and with • Multi-disciplinary approach wit
Slide 13: Retain market leadership position
• Leverage market leader position through unique disability platform focused on sustainable Retain market employability leadership position • Continue focus on market development via multi-channel approach • Maintain value over volume approach Focus on employability • Advantages of scale give the op
Slide 14: Full distribution mix and case study Sector deals Loyalis
Full distribution mix Case study - Sector deals Loyalis • Multi-channel approach resulted in above target growth • Loyalis has been a part of a.s.r. since 2019, well positioned in semi- government market • Historically stable basis with intermediary channel, and market leading positions in independe
Slide 15: Disability triangle, portfolio and claims management
Disability triangle Portfolio management Claims management • Disciplined (re-)assessment of portfolios • Excellent multi-disciplinary in-house Medical advisor claims handling and reintegration • Constant monitoring of claims expertise ratios per risk category • Self-employed claims managed by employ
Slide 16: Optimising underwriting result
Optimising underwriting result a.s.r. Loyalis a.s.r. re-integration Shortening duration Targeting the right Customer focused customer with the of and providing income d during absenteeism Market leadership right product Enhancing productivity & reducing absenteeism 16
Slide 17: Development of combined ratio and disability market share
In general Development of combined ratio • Knowledge based objective pricing of risk • Combined ratio2 consistent <95%, due to pricing discipline and competitive advantage (on claims management, cost and customer • Broad product portfolio and data as basis to act on macro trends and experience) deve
Slide 18: Individual disability and group disability
Individual disability • Aimed at self-employed professionals and consumers Deductible period Disability cover (AOV) • € 1.3bn market in 2023 Well-being services and Individual case management and reintegration prevention Start of cover Employee becomes unable to work Person retires t=0 t + 90 days P
Slide 19: Cautionary note regarding forward-looking statements
Cautionary note regarding forward-looking statements potential (partial) termination of the European currency: the Euro or the European Union; (13) changes in the frequency and severity of insured loss events; (14) catastrophes and terrorist related events; (15) changes affecting mortality and morbi