State Street Corporation · NYSE:STT
State Street — Morgan Stanley Annual Financial Services Conference 2019
14 slides from State Street's conference presentation, Jun 11, 2019
Slide 1: Morgan Stanley Annual Financial Services Conference
Morgan Stanley Annual Financial Services Conference Lou Maiuri Chief Operating Officer Tuesday, June 11, 2019
Slide 2: Preface and forward-looking statements
Preface and forward-looking statements This presentation contains forward-looking statements as defined by United States securities laws. These statements are not guarantees of future performance, are inherently uncertain, are based on assumptions that are difficult to predict and have a number of r
Slide 3: Global expertise with integrated client solutions
Global expertise with integrated client solutions 2018 Total Revenue Mix3 • Strong investment capabilities, • One of the world’s leading investment service providers with managing ~$2.8T globally2 NII ~$33T AUC/A 2 22% • 3rd largest ETF provider Management 2 fees globally with AUM of ~$660B • Truste
Slide 4: Ongoing journey to provide best-in-class client service quality and improve efficiency through technology enhancements
Ongoing journey to provide best-in-class client service quality and improve efficiency through technology enhancements Path Forward Today Becoming the #1 Industry Asset Servicing Leader as Technology- Provider via Enabled Scale simplification, client Provider service quality & client satisfaction Be
Slide 5: Leveraging efficiencies under the COO Organization, STT will focus on simplification across all aspects of the operation
Leveraging efficiencies under the COO Organization, STT will focus on simplification across all aspects of the operation Focus areas and current roadmap Actions and outcomes Technological simplification Simplifying and enhancing our data architecture to enable technology-driven scale for our clients
Slide 6: Leveraging efficiencies under the COO Organization, STT will focus on simplification across all aspects of the operation
Leveraging efficiencies under the COO Organization, STT will focus on simplification across all aspects of the operation Focus areas and current roadmap Actions and outcomes Organizational simplification Flattening organization and creating action driven teams to drive execution and joint-accountabi
Slide 7: Operations & Technology (O&T)
Operations & Technology (O&T) Aligning the O&T organizations to enhance savings opportunities in its annual spend of ~$4B while improving the client experience and mitigating risk O&T expensesA ($B) Financial performance +7.0% -0.7% 1H17 to 2H18: • Expenses increased 7% mainly due to higher business
Slide 8: Case Study: Global Markets Operations & Technology
Case Study: Global Markets Operations & Technology Previously siloed and inefficient, O&T teams began to drive efficiency together under one model Historical challenges Transformation drivers Progress • Reduced average cost per head by >20% while increasing efficiency A Large percentage of workforce
Slide 9: Becoming the #1 asset servicing provider: Being the best at what we do
Becoming the #1 asset servicing provider: Being the best at what we do Targeted next steps : A Increase service quality • Enhance Net Promoter Scores (NPS) score by 10% annually Enhance productivity • Be the most efficient asset servicing operation to our clients by driving unit cost reductions acro
Slide 10: Morgan Stanley Annual Financial Services Conference Questions
Morgan Stanley Annual Financial Services Conference Questions Lou Maiuri, Chief Operating Officer and Eric W. Aboaf, Chief Financial Officer Answers Tuesday, June 11, 2019
Slide 11: Appendix
Appendix Endnotes 12 Forward-looking statements 13 Definitions 14 11
Slide 12: Endnotes
Endnotes Several of the below notes indicate that source data is drawn from one or more sou rces, including State Street, or that analyses, calculations, compilations or si milar exercises are applied to data presented by one or mor e sources, including by State Street. These data and analyses, calc
Slide 13: Forward-looking statements
Forward-looking statements This presentation (and the discussion accompanying it) contains forward-looking statements within the meaning of United States securities laws, including statements about our goals and expectations regarding our business, financial and capital condition, results of operati
Slide 14: Definitions
Definitions 1H First half of a financial year 2H Second half of a financial year AI Artificial intelligence Apps Applications AUC/A Assets under custody and/or administration AUM Assets under management COEs Centers of Excellence COO Chief Operating Officer CRD Charles River Systems, Inc. ETF Exchan
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