Banco De Credito E Inversiones · BCS:BCI
Banco De Credito E Inversiones — Investor Day (August 2021)
13 slides from Banco De Credito E Inversiones's investor day presentation, August 2021
Slide 1: MACH Investor Relations
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Slide 2: Building a sound ecosystem strategy reaching more than 5 million customers
Building a sound ecosystem strategy reaching more than 5 million customers. ...to deliver differentiated Value Leveraging our digital capabilities and key payment businesses... Propositions ● Industry specific More clients solutions ● Affiliate Marketing ● Other Value Added Merchants Services Increa
Slide 3: MACH Day Investors Presentation August 2021
DAY INVESTORS PRESENTATION August 2021
Slide 4: Our ambition is to become the leading digital bank in Chile
Our ambition is to become the leading digital bank in Chile Target segment: Digital customers Value proposition based on 4 pillars Complex Evolution of MACH offer Digital products Outstanding user that solve frictions experience and service Needs Evolution of customers behavior Simple Competitive pr
Slide 5: We are aiming to complement our current offering with financial products
We are aiming to complement our current offering with Digital products financial products that solve frictions Step 1: Daily economy Step 2: Financial products Complete MACH account features Expand offering to become customers' main bank Money withdraw Receive money Provides Data Daily Primary econo
Slide 6: We deployed Mambu, a next-generation banking core
We deployed Mambu, a next-generation banking core that Outstanding user will allow us to enable our strategy experience and service Advantages of Mambu implementation Mambu is a SaaS core banking system • Completely modular • Highly integrable via APIs • Cloud native Recognized by Gartner as a high
Slide 7: Fresh brand with simple and user friendly UX
Fresh brand with simple and user friendly UX Outstanding user experience and service
Slide 8: Satisfaction rates of our users are superior to the rest of the industry
Outstanding user Satisfaction rates of our users are superior to the rest of experience and service the industry NPS AppStore evaluation PlayStore evaluation 751 4.1 3.8 46 Chile’s Chile’s Chile’s banks2 banks3 banks3 1. 2021 Simple average; 2. Promoters = 46 and NPS = 21. Average of the banking ind
Slide 9: High commercial traction at low acquisition cost
High commercial traction at low acquisition cost Competitive pricing / Freemium model available to everyone
Slide 10: Personalized & exclusive benefits
Personalized & exclusive benefits Benefits We have managed to connect with more ...that can now be seen “in-app” than 90 businesses... -Segmentation -Customer Journey Inapp/ -Campaign automation Growth MKT- Push -Performance Communication -Campaign impact Engine analysis Alliances & MACH as Benefits
Slide 11: Five key enablers for MACH strategy
Five key enablers for MACH strategy Technological Advanced First-level Efficient and Highly and modern D&A customer automated talented stack capabilities support operation team ● Digital Core: Mambu ● Growth ● Customer journey at ● Strong automated ● Combined experience ● Cloud Platform (AWS) ● MLOp
Slide 12: We have seen a strong growth in individuals, both in terms of users and transactions
We have seen a strong growth in individuals, both in terms of users and transactions Bigger and more engaged Customer Base High transaction growth 32 46 1,7X 5,3X %YoY %YoY YoY YoY Growth of Growth of Growth of Growth of Registered Users Monthly Active Users Digital Card Payments Physical Payments 8
Slide 13: Questions? Thank you
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