Slide 1: FY21 Full Year Results Presentation
FY21 Full Year Results Presentation 30 August 2021
Slide 2: Company highlights FY21
Company highlights FY21 2.
Slide 3: Highlights
Highlights $350.3m $19.1m 400,848 Revenue EBITDA before Total IPO costs broadband 84% 433% services ($190.5m FY20) ($3.6m FY20) 53% (261,361 as at 30 June 2020) 25 25,606 37,498 NBN POIs & Mobile services Business & wholesale data centres 102% broadband connected (12,639 as at 30 June 2020) to Aussi
Slide 4: Highlights
Highlights ASEA winner 86% Customer Service Organisation of the Great Places to Work score, 16th place in medium New Year – Large 2020 business in Australia technology platforms 8.4/10 Customer 28% Carbon White label Staff increase satisfaction As measured by voice of customer surveys to 568 Mobile
Slide 5: Segment performance
Segment performance Residential Business Revenue $305.0m Revenue $45.2m ($165.8m FY20) ($24.7m FY20) EBITDA $12.5m EBITDA $6.7m ($0.1m FY20) ($3.6m FY20) Customers 362,260 Customers 24,152 (241,606 at Jun-20) (12,703 at Jun-20) ARPU $78.19 p/m ARPU $129.67 p/m 5. aussiebroadband.com.au
Slide 6: Operational performance
Operational performance Wer Aussie = Broadband
Slide 7: Broadband services
Broadband services Sustained growth in a highly Residential broadband competitive market 400,000 350,000 • 400,848 total broadband services at the end of FY21, an increase of 53% on the prior year. 300,000 • Achieved more than 20% of net nbn orders in 4Q FY21. 250,000 • Over 80% of nbn sales are fro
Slide 8: Mobile services
Mobile services Mobile services New MVNO agreement online and set 30,000 for growth 25,000 • 12,967 net mobile additions for the year. • New mobile virtual network operator (MVNO) agreement with 20,000 Optus went online in May 2021 which has resulted in good connection growth in recent months. 15,00
Slide 9: Voice & Fetch services
Voice & Fetch services Voice growth slowing as nbn migration Voice services 80,000 is complete 70,000 • 23,770 net voice additions for the year, with 7,996 in the last 6 months. 60,000 • Single line voice service additions slowed in the second half of the year, primarily linked to nbn first time con
Slide 10: Marketing
Marketing Cost Per Acquisition (CPA) Highly competitive market in the second half due to NBN’s Focus on Fast program. • $26.3m marketing expenses for the year, with $16.6m in the second half. • We launched a new brand campaign in 2H FY21 which contributed to an increase in prompted brand awareness f
Slide 11: Customer experience
Customer experience • Customer satisfaction remained high even through a price rise period of September to December 2020. 4.5/5 from 5946 reviews on • Winner Customer Service Organisation of the Year, Large Business – Australian Service Excellence Awards. 4.3/5 from 2666 reviews on CUSTOMER SATISFAC
Slide 12: Annual Results FY21
Annual Results FY21 Wer Aussie = Broadband
Slide 13: Financial performance
Financial performance • Residential revenue increased by 84% for the 2021 2020 Movement year and Business revenue by 83%. • Gross margin improved through shift to higher $m $m % margin, high speed plans and the capping of Revenue 350.3 190.5 84% CVC costs through to January 2021. Further contributio
Slide 14: Financial position
Financial position 2021 2020 Movement $m $m % Cash and cash equivalents 57.0 21.4 166% Trade and other receivables 16.9 11.4 49% Plant and equipment 17.4 5.4 222% • Cash has increased by $35.6m following the IPO and better than forecast EBITDA. Right‑of‑use assets 12.3 12.4 (1%) • Trade debtors are
Slide 15: Cash flow
Cash flow 2021 2020 $m $m Movement Receipts from customers (inclusive of GST) 384.7 209.3 84% Payments to suppliers & employees (inclusive of GST) (359.2) (201.2) 79% Net interest payments (0.2) (1.2) (82%) Operating cash flows 25.3 6.9 267% Payments for PPE (15.0) (3.9) 285% Payments for intangible
Slide 16: Historical financial performance
Historical financial performance Revenue Growth $m EBITDA $m 400.0 25.0 350.0 20.0 300.0 250.0 15.0 1% 9% 9 22 = 200.0 G R= GR CA 10.0 CA 150.0 5.0 100.0 50.0 0.0 0.0 2018 2019 2020 2021 -5.0 Residential Revenue Business Revenue 2018 2019 2020 2021 • Residential Revenue CAGR of 100% since 2018. • Bu
Slide 17: Looking ahead
Looking ahead Wer Aussie = Broadband
Slide 18: Completing the fibre build
Completing the fibre build We will complete the fibre build this financial year • 25 sites were completed in FY21. • 35 sites are now complete. • 71 sites are committed and are either under construction or in the final stages of field design and acquiring permits. • Over 1200km of Aussie Broadband o
Slide 19: Victoria
Victoria South Morang POI Next DC M2 Tullamarine POI Reservoir POI Thornbury POI Exhibition POI Next DC M1 Kings Park POI Vocus DC Equinix ME1 North Ringwood POI Balwyn POI Lilydale POI Footscray POI Kew POI Nunawading Depot POI Hawthorn POI Caulfield POI Port Melb C Depot POI St Kilda D Wheelers Hi
Slide 20: New South Wales & ACT
New South Wales & ACT Windsor POI Asquith Depot POI Castle Hill POI NextDC C1 Penrith POI Blacktown POI Frenchs Forest POI Next DC S2 Next DC S1 Eastern Creek Pendle Hill POI Depot POI Parramatta POI Chatswood POI Ryde POI St Leonards POI Mosman POI Civic POI Global Lidcombe POI Switch Glebe POI Dal
Slide 21: Queensland
Queensland Petrie POI Aspley Depot POI Aspley POI Next DC B2 Over The Wire Next DC B1 Brisbane Woolloongabba POI Bundamba POI Camp Hill POI Ipswitch POI Acacia Ridge Goodna POI Depot POI Eight mile POI Stacks Creek POI Polaris DC Stats: • 4 Data centres, and 14 of 22 NBN POIs connected to ABB owned,
Slide 22: Western Australia & South Australia
Western Australia & South Australia Wangara Depot POI Elizabeth POI Mullaloo POI YourDC Edinburgh Doubleview POI Next DC P1 Perth Bassendean POI Greenfields Depot POI Modbury POI Next DC P2 Subiaco POI Adelaide Bentley Depot POI Prospect POI Applecross Cannington POI POI Your DC Edwardstown POI Hawt
Slide 23: Continue to build scale
Continue to build scale Wer Aussie = Broadband
Slide 24: Business
Business Connectivity at our core Changing to be solutions focused • Connectivity has been at the core of our business offering • Provide a ”one stop shop” for customers' communications for over 17 years, primarily internet access and private MPLS and IT requirements. (multi protocol label switching
Slide 25: Business
Business es to scale Sca lin i g nit no tr u w po to op Call Centre Relationship ev ith er ew Volume based sales Business development y sta channel that provides managers and solutions lac solutions for single site and engineers who build te In p non complex multi-site packages for multi-site busine
Slide 26: Industry leading automation & control
Industry leading automation & control • Single platform that enables businesses and partners to quote, service qualify, connect, modify and manage nbn services in minutes all through a single platform. • Manage complex solutions using a simple interface. • Over 400 partners now signed up and using C
Slide 27: Residential
Residential Focused on increasing services per customer • Increasing attachment rate of additional services across both new and existing customers, particularly in mobile. • Continue to grow broadband subscribers and win market share away from the big 4 by continuing our focus on great customer expe
Slide 28: Indirect channels
Indirect channels Four distinct areas that will allow organisations to partner with Aussie Broadband to add value to their customers and to provide incredible customer experiences. Whitelabel Reseller Wholesale Community Premium offering Strategic channel of partners MSP partners/IT integrators Auss
Slide 29: Mergers and Acquisitions
Mergers and Acquisitions Actively seeking M&A opportunities • Head of M&A was appointed in April 2021. • Currently working through a number of capability based and customer base acquisition opportunities in the business segment. • Exploring customer base acquisitions for the residential segment but
Slide 30: 1H FY22 outlook
1H FY22 outlook Achieving continued growth Guidance • Record broadband and mobile sales month for July and • Due to the dynamic and changing nature of the retail on track for a new record month in August. telecommunications market, ongoing lockdowns and the impact on CVC expense, the company will no
Slide 31: Disclaimer
Disclaimer Not an offer Future performance The material contained in this presentation is for information purposes only and is intended to be general Forward-looking statements are statements about matters that are not historical facts. Forward-looking background information on Aussie Broadband Limi
Slide 32: Authorised for release by Phillip Britt, Managing Director and the Aussie Broadband Board
Authorised for release by Phillip Britt, Managing Director and the Aussie Broadband Board. For media enquiries please contact Katrina Salhioui on 0448 110 962 For registry queries please contact Link Market Services on 1300 554 474 For other enquiries please email investors@team.aussiebroadband.com.