Slide 1: MakeMyTrip Ltd. Investor Presentation May 2023
MakeMyTrip Ltd. (NASDAQ: MMYT) Investor Presentation May 2023
Slide 2: Safe Harbour
Safe Harbour This presentation contains certain statements concerning MakeMyTrip’s (MMYT) future growth prospects and forward-looking statements, as defined in the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on the M
Slide 3: Key Strengths
Key Strengths India’s fast-growing economy offers a large travel market with low online penetration and high growth 1 potential. Domestic air travel and short haul outbound travel has recovered to pre-pandemic levels 2 Strong brands (MakeMyTrip, Goibibo & redBus) with market leadership across Travel
Slide 4: Multiple Tailwinds to Drive India's Low e-commerce Penetration Higher
Multiple Tailwinds to Drive India’s Low e-commerce Penetration Higher Large Economy with High Growth Forecasted1 Largest Young Population3 to Drive Digital Adoption 2021 2022 2024 44% 49% 7% 8.7% 6.8% 6.8% 29% 59% 12% 8.4 % 3.0% 4.5% 5.4% 2.7% 2.5% 31% 52% 17% India to Become $5 Trillion Economy by
Slide 5: Large Segments with Low Online Penetration and Long-Term Growth Potential
Large Segments with Low Online Penetration and Long-Term Growth Potential Flight Ticketing Hotel Booking Inter-City Bus Ticketing ✓ Leading market share for Domestic & ✓ Large Domestic & Outbound Opportunity International Air Ticketing ✓ High Fragmentation of Bus Operators – Available Seeking Digiti
Slide 6: Market Leader with Superior Domestic Brand Awareness
Market Leader with Superior Domestic Brand Awareness Top Of Mind Awareness1 57 9 7 4 4 1 MakeMyTrip gobibo ClearTrip Booking.Com Yatra EaseMyTrip Top Of Mind Awareness1 64 10 6 redBus Paytm AbhiBus Source: KANTAR Brand Health Report commissioned by Company during Q4FY23 1 Top of Mind Awareness; Surv
Slide 7: Across Demand Segments
Travel Super-App Multiple Brands Catering to all Travel Use Cases Loyalty Programs across major Brands OTA B2C Platforms / Brands Ground Transport Brands Air Ticketing Airline Ancillaries Bus Ticketing Hotels Across Demand Segments Bus Hire B2C Alternative Accommodations Rail Holiday Packages Airpor
Slide 8: Data – Driving Differentiation
Technology – Driving Growth & Scale B2C Platforms Non-B2C Platforms Supplier Platforms Home Stay Owners Bus Hotel Operators Owners Cab Operators Data – Driving Differentiation Insights Driven, Differentiated Offerings (Fare Lock, Zero Cancellation, Trip Guarantee, Hotel-Ranking, Risk/Fraud assessmen
Slide 9: Wide Range of Hotel Options in India and globally
Wide Range of Hotel Options in India and globally Premium (5 stars) Mid Tier (3 & 4 stars) Budget • Positioning MakeMyTrip as Premium Brand • Expanding Selection & Choice • Budget Certification Program • Leveraging Loyalty Programs to Drive • Further Driving Online Bookings • Good Ratings & Standard
Slide 10: Alternative Accommodations – Emerging choice and Long-Term Growth Opportunity
Alternative Accommodations – Emerging choice and Long-Term Growth Opportunity • Alternative to Traditional Hotel Experience • Wide range of options- Villas, Apartments, Hostels etc. • Supported by Customer Service Pledge & Guarantee • Broadens Customer Reach • Marketing via Traditional & Social Medi
Slide 11: Holidays & Packages Further Driving Connected Trip Experience
Holidays & Packages Further Driving Connected Trip Experience • Largest OTA offering holiday packages • Demand fulfilment through multiple channels • Online – App / Website • Offline – Holiday Experts, Franchise • Wide range of destinations both Domestic and International • Packages to suit every ne
Slide 12: redBus – Leading Bus Ticketing Brand with Full Stack Technology Solutions
redBus – Leading Bus Ticketing Brand with Full Stack Technology Solutions Consumer Booking Platform • Leading Bus Ticketing Brand with Superior Customer Experience • Comprehensive Selection & Choice of Intercity Bus Operators (Public & Private) • Live Bus Tracking & Fleet Management Platform • Suppl
Slide 13: Ground Transport – Cabs & Trains Extending Customer Reach
Ground Transport – Cabs & Trains Extending Customer Reach Outstation Cabs Airport Cabs • Convenience of online booking • Convenience of attaching cab while • Ability to compare prices & cab categories booking a flight • Expert & verified drivers • Easy and quick hop on experience - • Catering to pos
Slide 14: Increasing Focus on Gaining Greater Corporate Travel Wallet Share
Increasing Focus on Gaining Greater Corporate Travel Wallet Share Comprehensive Self Serve Solution for SMEs Digital Platform for Large Enterprises with customization capabilities • Simplified User & Booking Experience • Personalized Content and Features for Corporates Travel Policy Approvals Bookin
Slide 15: Multiple Tech Enabled Distribution Channels to Aggregate non-B2C Demand
Multiple Tech Enabled Distribution Channels to Aggregate non-B2C Demand myAffiliate myPartner Franchise & Holiday Experts Franchise Network for Offline Sales myAffiliate – power other myPartner – Offline & Local online platforms for travel Travel Agents Booking Platform services; Partnerships with (
Slide 16: International Expansion – New Growth Markets
International Expansion – New Growth Markets GCC OTA Platform- International Platform with Localized Offerings redBus • Large and fragmented bus inventory • Multiple suppliers & competition between bus operators in a route • High Digital Reach & GDP • High internet penetration & increasing digital p
Slide 17: Improved Loyalty Programs & High Repeat Business
Improved Loyalty Programs & High Repeat Business MMTBLACK (MakeMyTrip) goTribe (Goibibo) • More benefits for members – spend based (3 tier) program offering • Spend-Based (2-tier) program offering Exclusive discounts & perks extra discounts, cashbacks & free upgrades (early check-in, room upgrade &
Slide 18: The MakeMyTrip Foundation - Corporate Social Responsibility
The MakeMyTrip Foundation - Corporate Social Responsibility Responsible Tourism Ecological Balance Upcoming Projects • Boost cleanliness and sanitation in • Dense afforestation in Rajasthan, • Destination level integrated rural tourism popular tourism spots – planted over 1.3 million trees. pilot in
Slide 19: Experienced Founding & Management Team Driving Execution
Experienced Founding & Management Team Driving Execution Deep Kalra Rajesh Magow Mohit Kabra Founder & Group Chairman Co-Founder & Group CEO Group Chief Financial Officer • Started MakeMyTrip in 2000 • Senior founding team member • 30+ Years of Experience • Group Chairman • Member of the Board of Di
Slide 20: Financial Overview
Financial Overview make{}trip goibibo (ects 20
Slide 21: Indian OTA with leading Market Share, Business Scale & Profitability
Indian OTA with leading Market Share, Business Scale & Profitability Total Gross Bookings Highest Ever Annual (in $ millions) Gross Booking FY18 FY19 FY20 FY21 FY22 FY23 $6,566 $6,094 122% Growth Optimised cost of customer $5,446 acquisition $4,591 95% Growth $3,189 $1,635 High repeat rates Highest
Slide 22: Strong Business Recovery post COVID disruption with Improving Profitability
Strong Business Recovery post COVID disruption with Improving Profitability $ in Millions $75.0 $74.3 Air Ticketing $70.2 Hotels & Packages $72.0 Adjusted Margin $60.6 $66.9 $63.5 $52.9 $54.1 $57.4 $44.8 $42.3 $38.2 $38.6 $35.6 $35.5 $26.0 $25.2 $19.2 $11.9 $12.3 $4.1 $5.5 $1.2 Q1 Q2 Q3 Q4 Q1 Q2 Q3
Slide 23: Thank You
Thank You make{}trip goibibo (ects 23