Citizens Financial Group, Inc. · NYSE:CFG

Citizens Financial — BancAnalysts Association of Boston Conference 2017

8 slides from Citizens Financial's conference presentation, Nov 3, 2017

  1. Slide 1: BancAnalysts Association of Boston Conference

    BancAnalysts Association of Boston Conference John F. Woods Chief Financial Officer Brad Conner Vice Chairman, Head of Consumer Banking Don McCree Vice Chairman, Head of Commercial Banking November 3, 2017 Exhibit 99.1

  2. Slide 2: Forward-looking statements and use of key performance metrics and Non-GAAP financial measures

    Forward-looking statements and use of key performance metrics and Non-GAAP financial measures This document contains forward-looking statements within the Private Securities Litigation Reform Act of 1995. Any statement that does not describe historical or current facts is a forward-looking statement

  3. Slide 3: Further opportunities to improve returns: Balance Sheet Optimization

    Further opportunities to improve returns Balance Sheet Optimization (“BSO”) Since 3Q13, delivered ~580 basis points of improvement in ROTCE to 10.1%(1) Improve risk-adjusted returns and NIM while driving growth Enterprise-wide initiative with the same intensity and rigor as our TOP efficiency progra

  4. Slide 4: Fee Income

    Further opportunities to improve returns Fee Income Wealth Investments in FCs and sales, technology platforms and products with shift toward managed money SpeciFi™ robo-advisor product Business Banking Fundation FinTech partnership to automate small business underwriting Mortgage Remix toward direct

  5. Slide 5: Continuous Improvement

    Further opportunities to improve returns Continuous Improvement Self-fund investments through efficiency, expense discipline and mindset of continuous improvement Use new technologies to deliver more effective outcomes at lower costs TOP IV program targeting run-rate pre-tax benefit of ~$95 - $110 m

  6. Slide 6: Appendix

    Appendix 3% Citizens Fanci Grup re

  7. Slide 7: Key performance metrics, Non-GAAP financial measures and reconciliations

    Key performance metrics, Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data KEY PERFORMANCE METRICS, NON-GAAP FINANCIAL MEASURES AND RECONCILIATIONS (CONTINUED) (in millions, except share, per-share and ratio data) FOR THE THREE MONTHS ENDED SEP. 3

  8. Slide 8: Citizens Financial Group, Inc.

    3* Citizens Financial Group, Inc.”

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