Mcmillan Shakespeare Limited · ASX:MMS
Mcmillan Shakespeare — Shareholder Meeting (October 2004)
13 slides from Mcmillan Shakespeare's shareholder meeting presentation, Oct 21, 2004
Slide 1: Annual General Meeting
Annual Genera Meetin uy, ; Director Graeme McMahen Chairman. = CEO /Direclor rector Director Ron Pitcher: °:::... Anthony Podesta John Bennetts. Ross Chessari
Slide 2: CEO Presentation
Be See aS ee pees =) - Presentation
Slide 3: Key Highlights for the period to 30 June 2004
Key ighlights for the period ae 30 June 2004 ce Contract for the acquisition of iene. : Financial Services signed 24 December 2003 Acquisiti on of “MSA c competed o on 10 March 2004 | ASX listed on 45 March: 200- ; Protects forece fortably met tt meet 31 Decembe 200¢ | prospectus | | forecasts
Slide 4: Key Highlights for the period
Key Highlights for the period ito 30 June 2004 Significant positive change in él a | characterised by: Loe oO : - » Strong sales pipeline Retention of contracts = Continu df in vements inc “Improvements i in operational quality and productivity
Slide 5: Business Expectations
Business Expectations Deliver the prospectus forecasts for the periods ending : 30 June 2004 and 31 December 2004 Continue efforts towards becoming a a centre of customer service excellence Reduce busines lationships Grow sale: sand. strengthen customer extend existing custor ver CO ntracts se denti
Slide 6: Deliver the Prospectus Forecast for the Periods Ending
Deliver the Prospectus Forecast for the Periods *y Ending 30 June 2004 and 31 December 2004 | Results to 30 June 2004 Financial Summary je s : . 1 Actual prospectis.| | $7000 $7000 Operating revenues Zits oe. A294 EBITDA : — -AT% NPAT 59% |. 33% NPAT adjusted for goodwill : a Consistent with the div
Slide 7: Deliver the Prospectus Forecast for the Periods Ending 31 December 2004
- De liver the Prospectus Forecast for the Periods : Ending 30 June 2004 and 34 December 2004 Prospectus Forecast to 311 1 Debates oe “$000 1 _|_ 13.480] Operating revenues _ 2. 251 - | ; 2 NPAT a adjusted for soodwa) Subject to MeMillan Shakespeare making a profi i over the relevant period, it is a
Slide 8: Becoming A Centre For Customer Service Excellence
Becoming A Centre For Customer Service Excellence — Achievements to date « Integration of back and front, office functions resulting in improved quality, communication and efficiencies » Establishment of aggressive new. KPIs for the. call centre y service index 0 Greater focus on quality with the 2
Slide 9: Grow Sales & Strengthen Relationships
Grow Sales & Strengthen Relationships Achievements to date » Improved sales planning and forecasting « New marketing strategies and materials = increased front- -line sales resources = Re- established ACT iCa | - . - Re-established Q QLD/B iat he acquisition of. PKF Remuneration Services (a0) ty Ltd
Slide 10: Retain and Extend Existing Contracts
Retain and Extend Existing Contracts Achievements to date : - All customer contracts due for extension since listing have: been executed or are currently | being negotiated, : * : A number aw custome been sec ured s since listing
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Slide 12: kespeare
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Slide 13: Benefit from our Experience
Benefit from our Experience We're highly . We're strategic, | We're determined ! We're on target to focused efficient & to succeed Become a centre for . Well resourced ee ‘opportunities : , for growth
McMillan Shakespeare — Shareholder Meeting (October 2004) on 6ix