United Overseas Bank Limited · SGX:U11
United Overseas Bank — Corporate Day 2024
15 slides from United Overseas Bank's conference presentation, Aug 14, 2024
Slide 1: Corporate Day 2024: Infrastructure to Support Business Growth and Technology Resiliency
Corporate Day 2024 Building the Future of ASEAN Infrastructure to Support Business Growth and Technology Resiliency 14 August 2024 Kuala Lumpur, Malaysia Private and Confidential
Slide 2: Our tech strategy is to enable and support the Bank's strategy and ambition
Our tech strategy is to enable and support the Bank’s strategy and ambition 1 2 3 Drive Keep Balance Standardisation Control Experimentation Standardise/centralise Buy and Partner, Monitor and understand systems and processes but retain architecture innovation, adopt a fast to maximise synergies and
Slide 3: We have built a solid foundation to scale our franchise
We have built a solid foundation to scale our franchise Architecture of the Future Regional Platform Modular & Flexible Build for & Operating Model Architecture Differentiation UOB Hybrid Hybrid Cloud Delivery Enablers Tech Operating Stable Model Production Tech Talent Innovation 3 ## RESTRICTED ##
Slide 4: Investing heavily in technology and infrastructure; IT investments to maintain at same level next 3 years
Investing heavily in technology and infrastructure; IT investments to maintain at same level next 3 years IT Investments (S$) 1.8x Increase 2.2b 0.8b 1.2b 2.1b to 2.5b Run the Bank 0.4b 1.4b Build the Bank 0.8b 2018 - 2020 2021 - 2023 (Citi Integration) 2024 - 2026 4 ## RESTRICTED ##
Slide 5: Work with tech partners to leverage their niche capabilities
Work with tech partners to leverage their niche capabilities Modular & Flexible Architecture complemented with Digital Technologies & Assets Differentiated Ecosystem partners & touchpoint enable Cloud AI best-of-breed customer-centric solutions drive journeys & omni- customer engagement channel expe
Slide 6: Our integrated regional platform and common digital backbone accelerated the Citi integration
Our integrated regional platform and common digital backbone accelerated the Citi integration Completion of acquisition (Nov 2022) Standardised IT Platform Q3 Faster Go-to-Market Completed integration 2023 & Consistent Risk and migration of Malaysia Practices Citigroup’s consumer ~8 Million banking
Slide 7: UOB TMRW: One digital banking app to serve 8 million ASEAN customers
UOB TMRW: One digital banking app to serve 8 million ASEAN customers Delivering Personalised Banking Experience at Scale Standardized regional user interface • Unified design system – multi theme ready • Time-synced dynamic interface Cross-border payments • Pre-login Scan-to-Pay function Digital acq
Slide 8: Our regional platform enabled us to quickly scale cash and financial supply chain management
Our regional platform enabled us to quickly scale cash and financial supply chain management capabilities across region Industry leading e-Banking platform (Infinity) rolled out across the region in 2022 A digital banking platform that manages your cash flows efficiently with real-time account infor
Slide 9: UOB Infinity: Integrated online platform for wholesale customers in ASEAN
UOB Infinity: Integrated online platform for wholesale customers in ASEAN Secure and Seamless Cross-Border Connectivity and Data Flows 10 markets: ASEAN and Greater China Multi-touchpoints: Web and Mobile Global account management: Solutions Single login Customizable dashboard: Tailored insights Fri
Slide 10: Providing stable and resilient IT platform while delivering increasing tech capabilities
Providing stable and resilient IT platform while delivering increasing tech capabilities 2X CAPEX 300 Project Doubled 6x Production Acceleration increase Milestones Retail Workload of tech demand Customer in recent years Base Over last 5 years Ongoing delivery From Citi integration Since 2014 Stable
Slide 11: Diversity and development of tech talent is key to deliver quality
Diversity and development of tech talent is key to deliver quality Building a Sustainable Tech Workforce Av. 10-15 years > 30 30% leaders 50-100 graduate Overseas hiring UOB Innovation work experience nationalities are women hires yearly1 corridors Centre 2 (IH2) Differentiated Employee Value Propos
Slide 12: IH2 allowed us to grow talent and keep costs lower
IH2 allowed us to grow talent and keep costs lower Phase 1: Setup Phase 2: Broaden coverage Reach scale IH2 Journey Start offshoring 2020 – 2023 2024 – 2025 2026 onwards Headcount 600 1,000 1,200+ Proportion of 20% 32% 35%-40% Tech Staff 13 domains 100+ 48% of CRs1 in place graduate hires build by I
Slide 13: New IH2 office spans across 5 floors with capacity for 1000+ staff
New IH2 office spans across 5 floors with capacity for 1000+ staff and a total floor area of 74,000 sqft. 13 ## RESTRICTED ##
Slide 14: We monitor disruptive technologies and focus on a few key technologies as part of our innovation agenda
We monitor disruptive technologies and focus on a few key technologies as part of our innovation agenda • Focused on use cases around CBDCs and tokenised securities • Involved in various trials led by Monetary Authority of Singapore Blockchain − Digital currency transactions (Project Orchid) − Token
Slide 15: Right By You
@ Right By You