NobleOak Life Ltd · ASX:NOL
NobleOak Life — Shareholder Meeting (November 2017)
29 slides from NobleOak Life's shareholder meeting presentation, Nov 14, 2017
Slide 1: 2017 Annual General Meeting
2017 Annual General Meeting Presented by Paul Sampson – Chairman Anthony R Brown – Chief Executive Officer 14 November 2017
Slide 2: Welcome to NobleOak
Welcome to NobleOak 1. Chairman’s Address 2. Springboard to Growth 3. Formal Proceedings 4. Q&A 2
Slide 3: Chairman’s Address
Chairman’s Address Paul Sampson - Chairman 3
Slide 4: Directors
Directors Mr Paul Sampson Chairman Mr Stephen Harrison Deputy Chairman Mr Anthony R Brown CEO and Director Mr Emery Feyzeny Non-Executive Director For re-election Mr Kevin Hamman Non-Executive Director For re-election Mr Martin Edwards Non-Executive Director 4
Slide 5: Management
Management Mr Anthony Brown CEO and Director Mrs Patricia Priest Chief Financial Officer Mr Sanjay Balakrishnan Chief Marketing Officer Mr Steve Hitchcock Chief Operating Officer Mr Matthew Wilson Chief Risk Officer 5
Slide 6: 2017 Highlights
2017 Highlights A year of growth with ‘’core’’ direct business and partnership business in-force premium growing 48% and 52% respectively Profitability (EBIT) grew by 24% from last year to $2.8m Stable capital position following successful capital raise (August 2016)and financial transaction
Slide 7: CEO’s Report
CEO’s Report Anthony R Brown - CEO 7
Slide 8: A growing industry and segment
A growing industry and segment Rice Warner projections expect industry growth of 7.6% p.a. over the next 15 years, with the direct distribution segment expected to experience slightly stronger growth of 8.7% p.a. Source: Australian Life Insurance, Credit Suisse, 24 October 2016 . 8
Slide 9: Increased oversight
Increased oversight • FSC Life Insurance Code of Practice to be implemented from 1 July 2017 • ASIC Direct Life Insurance investigation • Disposal of Life business for market players 9
Slide 10: NobleOak’s unique challenger strategy
NobleOak’s unique challenger strategy ESSENCE Integrity Courageous PERSONALITY Human Perceptive Devoted The financially comfortable and TARGET AUDIENCE financially confident. They thrive on making smart decisions and primarily are people looking to switch insurers. THE ONE THING There’s a smarter wa
Slide 11: 2017 Year in Review
2017 Year in Review Springboard for Growth 11
Slide 12: Delivering on growth and profitability; key pillars of 2017
2017 was driven by the following key pillars: 1 Delivering on the growth and profitability ambitions Investing in core capabilities of people, brand and 2 infrastructure 3 Selective growth in our partnership network 4 Industry and customer recognition to build reputation 12
Slide 13: A successful year across all key metrics
A successful year across all key metrics 2017 2016 2015 $m $m $m Insurance Premium Revenue 33.12 17.10 7.99 Reinsurance expenses (19.95) (10.21) (4.54) Gross Profit 13.17 6.89 3.45 Other Income Investment Income 0.12 0.86 0.59 Fees & Other Revenue 29.93 28.45 26.17 Other Expenses Commissions paid (1
Slide 14: A healthy balance sheet and capital position to support growth
A healthy balance sheet and capital position to support growth Assets $M Liabilities $M Cash & 26.0 Payables 30.2 financial assets Receivables 21.8 Provisions 1.7 Deferred tax Policy 3.7 10.1 asset Liabilities Intangibles & 15.2 42.0 other 66.7 Equity 24.7 66.7 14
Slide 15: Attracting the right talent and developing people
Attracting the right talent and developing people • Staff numbers increased by 50% across critical parts of the business • Strengthening of capabilities across all functions with the appointments of: • Chief Marketing Officer • Chief Financial Officer • Digital Marketing Manager • Sales Team Manager
Slide 16: Investment in building the brand
Investment in building the brand • New positioning for NobleOak launched June 2017 • Brand building campaign launched June 2017 online. • Targeting self-directed mass affluent to high net worth markets. • Campaign will be strategically rolled out throughout 2018 to further stimulate brand awareness
Slide 17: Investment in digitalisation
Investment in digitalisation • 150% increase in website traffic • 100% increase in sales from digital sources • New website launched July 2017 • Mobile friendly design 17
Slide 18: Investment in infrastructure for scalability
Investment in infrastructure for scalability A new market-leading CRM system was deployed (using Salesforce technology) to improve the process from enquiry, to quote, through to application and policy acceptance. A new scalable cloud-based telephony system was implemented, which integrates with the
Slide 19: Adding to PPS success, continued selective growth in partnerships with Avant
Adding to PPS success, continued selective growth in partnerships with Avant 19
Slide 20: Industry wide recognition for products and service
Industry wide recognition for products and service Gold Trusted Service Award 2017 Outstanding Value Award Life Insurance 2016 Overall Excellence Award 2017 Outstanding Value Award Income Protection 20
Slide 21: 2018 Key Areas of Focus
2018 Key Areas of Focus Deliver on Growth and Profitability ambitions Continued investment in core capabilities to better systemise NobleOak Further development of a high performance culture Stable capital position to support growth Selective growth in partnership with the new ADL product
Slide 22: Formal Proceedings
Formal Proceedings Paul Sampson 22
Slide 23: Annual Report, Director’s Report and Auditor’s Report
Annual Report, Director’s Report and Auditor’s Report 23
Slide 24: Shareholder Resolutions
Shareholder Resolutions 24
Slide 25: Re-election of Directors
Re-election of Directors Resolution 1a – Re-election of Mr Emery Feyzeny Resolution 1b – Election of Mr Kevin Hamman Directed (Proxies - Chairman nominated) % of Total Votes Received Directed (Proxies - Chairman nominated) % of Total Votes Received For 1,389,554 13.95% For 807,595 8.11% Against 2,16
Slide 26: Further Shareholder Information
Further Shareholder Information Password: Noble123 26
Slide 27: New share registry delivering improved functionality
New share registry delivering improved functionality 27
Slide 28: Questions
Questions 28
Slide 29: Slide 29