PLDT, Inc. · PSE:TEL
PLDT — Shareholder Meeting (2021)
13 slides from PLDT's shareholder meeting presentation, 2021
Slide 1: 2021 Annual Stockholders' Meeting
2021 ANNUAL STOCKHOLDERS’ MEETING
Slide 2: We kept everyone connected
EETIN We kept everyone connected
Slide 3: Breakthrough Revenue Performance
Breakthrough Revenue Performance 2020 NET SERVICE REVENUE 171.5 P171.5B 157.7 146.9 142.3 145.8 REVENUE GROWTH YOY GROWTH DATA REVENUE P13.8B 9% 73% 2016 2017 2018 2019 2020
Slide 4: 2020 Key Drivers
2020 KEY DRIVERS ENABLED CUSTOMERS THROUGH RELEVANT CONTENT EXPANDED FIBER ACROSS THE COUNTRY DELIVERED END-TO-END ICT MANAGED SERVICES AS A DIGITAL TRANSFORMATION PARTNER CAPITALIZING ON STRATEGIC PARTNERSHIPS WHILE LEVERAGING ON NICHE SEGMENTS
Slide 5: Commitment to Best-in-class CX by maintaining Network Superiority
Commitment to Best-in-class CX by maintaining Network Superiority COMMERCIAL LAUNCH – JULY 2020 MOST EXPANSIVE FIBER INFRA 511K TOTAL FIBER 30% ADSL SUBS MIGRATED KILOMETERS TO FIBER - MAY 2021 FASTEST 3K+ FASTEST 5G NETWORK BROADBAND 10.6M 5G SITES OOKLA SPEEDTEST OOKLA SPEEDTEST NUMBER OF HOMES Q1
Slide 6: Commitment to Best-in-class CX by maintaining Network Superiority
Commitment to Best-in-class CX by maintaining Network Superiority
Slide 7: Igniting Passion and Purpose
INDIVIDUAL Igniting Passion and Purpose GIGALIFE APP CUSTOMER SMART GAINING GROUND ENGAGEMENT PLATFORM VS COMPETITION +5M 7 CONSECUTIVE QUARTERS of MONTHLY ACTIVE USERS GRABBING MARKET SHARE in 2019-2020 +1.5M DAILY ACTIVE USERS 47.9% Q1'21 MARKET SHARE
Slide 8: Home: Focused on CX improvements
HOME Focused on CX improvements Q1 REVENUE GROWTH 34% RAMPED UP SELLING & 70% 19% PENDING MONTHLY INSTALLATIONS REPAIR TICKETS 6% 38% 2 DAYS REPAIR LEADTIME INCREASE IN ARPU (DATA ONLY)* 16% INCREASE IN CAPACITY TO SERVE FROM 7 DAYS INCREASE IN SUBSCRIBERS* Q1 2021 vs Q4 2020 *Figures vs March 2020
Slide 9: Supporting Filipino Enterprises through transformative solutions
ENTERPRISE Supporting Filipino Enterprises through transformative solutions FIXED AND WIRELESS HYPERSCALERS TO DRIVE NEXT WAVE OF GROWTH 2,778 SITES DEPLOYED WITH FIBER/LTE AND +79K WIRELESS SUBS LARGEST DATA CENTER NETWORK IN THE MARKET 10 VITRO SITES SDWAN POWERED MANAGED SERVICES VS Q1 2020 (Jan
Slide 10: Optimizing the Long Tail and Sustaining Momentum in Niche Segments
I N T E R N AT I O N A L Optimizing the Long Tail and Sustaining Momentum in Niche Segments MANAGED DECLINE A2P GLOBAL PARTNERS MOST EXTENSIVE 5G ROAMING in LEGACY BUSINESSES DELIVERING GROWTH SERVICE +199% +50% INCREASE in TRAFFIC REVENUE GROWTH Wholesale voice vs Q1'20 vs Q1'20 aggregation Network
Slide 11: Enabling Digital Payments for All
Enabling Digital Payments for All 35M REGISTERED USERS #1 DIGITAL PAYMENT PROCESSOR ACROSS CONSUMER FOR KEY INDUSTRIES, PLATFORMS E-COMMERCE, GOVT. 250K WIDEST DIGITAL PAYMENT 39K LARGEST FINANCIAL SERVICES TOUCHPOINTS AGENT NETWORK
Slide 12: Empowering Filipinos for a Better Today and Tomorrow
S U S TA I N A B L E A N D I N C L U S I V E : Empowering Filipinos for a Better Today and Tomorrow First Carbon Green Towers School-in-a-Bag Buy Local, Fiber Towers Program Buy Smart
Slide 13: 2021 Annual Stockholders' Meeting
2021 ANNUAL STOCKHOLDERS’ MEETING