Flight Centre Travel Group Limited · ASX:FLT

Flight Centre Travel — FY2016 Earnings Presentation

110 slides from Flight Centre Travel's earnings presentation, Aug 25, 2016

  1. Slide 1: 2016 Full Year Results Presentation

    2016 FULL YEAR RESULTS PRESENTATION 25 AUGUST 2016 For personal use only

  2. Slide 2: Overview

    OVERVIEW For personal use only • Introduction – by Haydn Long • Financial Highlights & Global Review – by Adam Campbell • Strategic Update – by Melanie Waters-Ryan • Market Conditions & Outlook – by Graham Turner • Questions • Supplementary Details

  3. Slide 3: Introduction: FY16 Investing for Growth

    INTRODUCTION: FY16 INVESTING FOR GROWTH For personal use only Strong TTV growth – 5 regions generated more than $1AUb in TTV during FY16 & FLT poised to become a $20b-a-year sales company during FY17 (20 years after 1st topping $1b) PBT (underlying) exceeded $350m for 3rd consecutive year & in line

  4. Slide 4: Financial Highlights

    For personal use only FINANCIAL HIGHLIGHTS

  5. Slide 5: Financial Highlights: Record Sales

    FINANCIAL HIGHLIGHTS: RECORD SALES For personal use only Records in all •Topped previous Regions •TTV has exceeded PCP record by $1.7b in low 20 times in 21 years yield environment •New milestones in all since listing •9.7% growth on FY15 10 regions •Has more than tripled •Highlights FLT’s since FY0

  6. Slide 6: Financial Highlights: Diversity

    FINANCIAL HIGHLIGHTS: DIVERSITY For personal use only TTV By Region Australia Americas Europe & South Africa NZ, Asia, India & UAE On average, FLT sold more than $50m worth of travel globally every day during FY16 (See Appendix 1 for additional TTV milestones)

  7. Slide 7: Financial Highlights: Solid Profit

    FINANCIAL HIGHLIGHTS: SOLID PROFIT For personal use only 3rd strongest result but down on PCP Adjustments to underlying PBT: $17.3m in gains relating to NZ head office sale ($6.3m) & ACCC refund NPAT down 3.8% $352.4m ($11m) (underlying) & underlying PBT, 4.7% (statutory) down 3.8% $AU24.7m in non-c

  8. Slide 8: Financial Highlights: Margin

    FINANCIAL HIGHLIGHTS: MARGIN For personal use only Revenue up 11.2% & increasing at a faster rate than TTV – leading to increased income margin (13.8%) Lower net margin of 1.8% – costs & investment in network enhancements affecting profit growth

  9. Slide 9: Lower Net Margin: Contributing Factors

    LOWER NET MARGIN: CONTRIBUTING FACTORS For personal use only COSTS NETWORK LOW AIRFARE PRICES UNDERPERFORMANCE ENHANCEMENTS IN SOME BUSINESSES •Growth in normal •Multi-million dollar •Reasonable dollar- •Reduced profits in operating expenses investment in based super over- Induasia ($9.2m – wages, s

  10. Slide 10: Cost Drivers: Rent, Wages & Marketing

    COST DRIVERS: RENT, WAGES & MARKETING For personal use only Rent Wages Sales & Marketing • Growth driven by • 4% people • 1.2% of TTV, network growth leading to solid expansion • Pay rises for sales enquiry • Renewals staff in UK & NZ generation typically following change • Investment in increasing

  11. Slide 11: Cost Drivers: Network Enhancements

    COST DRIVERS: NETWORK ENHANCEMENTS For personal use only Omni channel New people-related Aunt Betty launched New products – Key To Employer of Choice Brands & Diversity Network Upgrades enhancements across initiatives 7 acquisitions The World, IAPs P2P Index Greater workplace Increased ad spend to B

  12. Slide 12: Cost Drivers: Network Enhancements

    COST DRIVERS: NETWORK ENHANCEMENTS For personal use only Increased Depreciation & Amortisation Expense • Up $12m on PCP • Reflects higher than normal cap-ex • Growth driven by spend on new shop design & roll-out, IT upgrades • EBITDA broadly in line with FY15 • Cap-ex likely to be in order of $100m

  13. Slide 13: Cost Drivers: Network Enhancements

    COST DRIVERS: NETWORK ENHANCEMENTS For personal use only Significant investment in strategic acquisitions & start-ups • Circa $7m in EBIT losses from start-ups & small, loss-making acquisitions • Losses partially offset by StudentUniverse profits • Long-term growth drivers but adverse impact on shor

  14. Slide 14: Financial Highlights: Cash Position

    FINANCIAL HIGHLIGHTS: CASH POSITION For personal use only Strong Healthy Minimal positive cash debt cash reserves position At Dec 31, FLT had the 5th strongest net debt position on the ASX 100

  15. Slide 15: Financial Highlights: Cash

    FINANCIAL HIGHLIGHTS: CASH For personal use only $1.52b global cash & investment portfolio Includes $506.7m in company cash FLT took on $52m in short-term debt during $76.8m in debt FY16 & reinvested the Strong cash borrowings at a superior position & profit interest rate $429.9m positive cash leadi

  16. Slide 16: Financial Highlights: Growth

    FINANCIAL HIGHLIGHTS: GROWTH For personal use only New brands & Numbers decreased 3.2% increase new during 2H as some in sales teams geographies dual teams were merged into single teams (particularly US 7 acquisitions 2.5% increase in wholesale) to sales staff globally complement NETWORK organic gro

  17. Slide 17: FY16 Results Summary

    FY16 RESULTS SUMMARY For personal use only $’ million JUNE 2016 JUNE 2015 % TTV $19.3b $17.6b 9.7% Revenue $2.7b $2.4b 11.2% Income margin 13.8% 13.6% 20bps Net margin (underlying) 1.83% 2.07% (24bps) Underlying Profit Before Tax $352.4m $366.3m (3.8%) Non-recurring items ($7.4m) - - Statutory Profi

  18. Slide 18: Global Review

    For personal use only REVIEW GLOBAL

  19. Slide 19: Global Review: Trading Highlights

    GLOBAL REVIEW: TRADING HIGHLIGHTS For personal use only Sales Leisure v Corporate • Record TTV in all 10 • Corporate businesses countries/regions in AUD generated 33% of FY16 TTV • Growth largely organic – • Consolidating FLT’s position as relatively small contribution one of world’s largest from ac

  20. Slide 20: FY16: Australia Segment

    FY16: AUSTRALIA SEGMENT For personal use only 5% TTV Recovery in 2% EBIT increase leisure gross growth during margins period of SOLID Above growth STABLE PROFIT (commissions) significant SALES in outbound MARGINS following GROWTH investment & in travel (4.5%) decline during low yield per ABS) PCP en

  21. Slide 21: FY16: Australia Segment – TTV

    FY16: AUSTRALIA SEGMENT – TTV For personal use only 18 16 Percentage Growth YOY 14 12 10 8 6 4 2 0 FY10 FY11 FY12 FY13 FY14 FY15 FY16 Outbound Travel Growth % FLT TTV Growth % Australian TTV growth continues to outpace outbound travel growth (Source: ABS)

  22. Slide 22: FY16: Australia Segment

    FY16: AUSTRALIA SEGMENT For personal use only Cheap airfares slowing TTV growth and leading to lower than anticipated super over- FLT’s average rides international yields down 4% during 2H Also stimulating demand in subdued consumer confidence environment

  23. Slide 23: FY16: Australia Segment

    FY16: AUSTRALIA SEGMENT For personal use only Leisure • TTV per shop in line with FY15 – strong growth in hyperstore & expo sales • Solid growth in some key sectors – coach, cruise, adventure, FX • Evolving along P2P Index – developing high & low touch offerings • LCC sales increasing off small base

  24. Slide 24: Corporate Value Propositions

    CORPORATE VALUE PROPOSITIONS For personal use only Technology People Reporting Brand diversity FLT’s – specialised offers across Corporate Innovation multiple sectors Strengths

  25. Slide 25: FY16: Europe Segment

    FY16: EUROPE SEGMENT For personal use only KEY FINANCIAL ACHIEVEMENTS • TTV topped GB1b Netherlands • $AU47.2m EBIT contribution – 2nd best ever UK Ireland • Strong corporate travel results • BREXIT uncertainty & investments slowing profit growth FC Europe

  26. Slide 26: FY16: Europe Segment

    FY16: EUROPE SEGMENT For personal use only Enhanced Geographic & Brand Diversity • Secured a corporate travel footprint in Continental Europe – FCM Netherlands – & platform for SME expansion • Opened 1st leisure business outside the UK - Dublin hyperstore (August 16) • Expansion into Wales - FCBT to

  27. Slide 27: FY16: USA Segment

    FY16: USA SEGMENT For personal use only Student KEY FINANCIAL ACHIEVEMENTS Universe • Record TTV – topped $AU3b for 1st time FCUSA Mexico • FLT’s 2nd largest region by sales • $AU21.2m EBIT contribution – down slightly on record FY15 result USA SEGMENT • Strong performance from StudentUniverse & SME

  28. Slide 28: FY16: USA Segment

    FY16: USA SEGMENT For personal use only Corporate • Continued strong growth from SME corporate business • Organic expansion into new cities – Raleigh, Minneapolis & Orange County • FCM Mexico has given FLT a presence in a new & strategically important market Leisure & Wholesale • Disappointing botto

  29. Slide 29: FY16: Rest of World Segment

    FY16: REST OF WORLD SEGMENT For personal use only NZ South Africa Canada Record TTV & return to profit Record profit & TTV Record profit & TTV after losses during FY15 Strong corporate & leisure results Strong corporate performance & Essentials (IAPs) launched & – leading to increased market- reduce

  30. Slide 30: FY16: R.O.W Segment – Induasia

    FY16: R.O.W SEGMENT – INDUASIA For personal use only KEY FINANCIAL ACHIEVEMENTS UAE Singapore & • Record TTV in all regions Malaysia • Leading to $988m combined TTV • EBIT growth in UAE • Reduced earnings in India, India Greater China Greater China INDUASIA • Losses in Singapore but return to profit

  31. Slide 31: FY16: R.O.W Segment – Induasia

    FY16: R.O.W SEGMENT – INDUASIA For personal use only UAE Greater China India Singapore Modest TTV growth in low yield Record TTV but disappointing Record TTV, EBIT growth Record TTV but lower EBIT environment earnings Expansion in Chandigarh, Continued corporate profits Corporate Traveller launched

  32. Slide 32: FY16: Other Businesses

    FY16: OTHER BUSINESSES For personal use only Good profit contribution Solid growth across core Positive EBIT contribution Continued growth in 1st full year business units from joint venture DMC Asia range launched & Working with internal (FLT) Now operating in 11 Record EBIT & TTV performing strongl

  33. Slide 33: FY16: Results by Country

    FY16: RESULTS BY COUNTRY For personal use only CANADA EUROPE INDIA GREATER CHINA TTV: $1.2b, up 3% in TTV: $2.2b, up 14% in TTV: $419m, up 9% in TTV: $271m, up 17% in AUD (up 2% in lc) AUD (up 6% in lc) AUD (up 2% in lc) AUD (up 7% in lc) EBIT: $0.7m EBIT: $47.2m EBIT: $0.2m EBIT: $0.0m BUSINESSES:

  34. Slide 34: Strategic Update

    For personal use only UPDATE STRATEGIC

  35. Slide 35: FLT at Its IPO

    FLT AT ITS IPO For personal use only 4 leisure brands FLIGHT 95% of sales CENTRE 1 corporate in Australia LIMITED brand & NZ 1995 About 1000 employees in 5 countries

  36. Slide 36: FLT Today

    FLT TODAY For personal use only Some 40 Travel retailing, corporate, in- brands destination travel experience, non-travel, youth/student Generating FLIGHT One third of FY16 sales about 50% of CENTRE 6 dedicated Now one of the world’s generated in the corporate largest corporate travel TTV outside TR

  37. Slide 37: Corporate Brands / Leisure Brands / Wholesale

    For personal use only CORPORATE LEISURE / BRANDS WHOLESALE

  38. Slide 38: For personal use only

    For personal use only

  39. Slide 39: Flight Centre Travel Group … Who Are We?

    FLIGHT CENTRE TRAVEL GROUP … WHO ARE WE? For personal use only IRREVERENCE We don’t believe in conventional wisdom. We take our business seriously but not ourselves. EGALITARIANISM No status or privilege, self important people don’t fit in here. OWNERSHIP We take full responsibility and treat the bu

  40. Slide 40: Strategic Evolution

    STRATEGIC EVOLUTION For personal use only Specialised brands Brand & Sales & Product Unique marketing products machine Physical Digital (shop) Travel Strategic Info – Agent to Journeys profiles, Retailer Experts not patterns & agents predictions People Sales Blended Shops as Business retail access s

  41. Slide 41: Longer Term Growth Drivers

    LONGER TERM GROWTH DRIVERS For personal use only JANUS… The Roman god of beginnings, gates, transitions, time, doorways, passages and endings

  42. Slide 42: The Ring of Janus

    Leisure Travel For personal use only Retailing In Incubation Destination Acceleration Travel FLT … Investment Experiences THE RING OF The next 20 years Other JANUS Corporate Businesses Travel Student/ Youth Travel

  43. Slide 43: Janus One: Leisure Travel Retailing

    For personal use only Janus One LEISURE TRAVEL RETAILING

  44. Slide 44: Our Journey from Travel Agent to ...

    For personal use only OUR JOURNEY FROM TRAVEL AGENT TO

  45. Slide 45: Travel Retailing … The P2P Index

    TRAVEL RETAILING … The P2P index For personal use only CORE LEISURE VOLUME 85-90% of Australian TTV OTA CONTACT FLAGSHIP COMMUNITY HOME EVENTS CENTRES STORES BASED • High volume, low • 24/7 telephone • Hyperstores • Shopping centres • Associates • Travel Expos, touch, low margin sales & assist • Meg

  46. Slide 46: Shop Journey: Then and ...

    SHOP JOURNEY: THEN AND ... For personal use only

  47. Slide 47: … Flight Centre Now

    For personal use only … FLIGHT CENTRE NOW

  48. Slide 48: … Flight Centre Now

    For personal use only … FLIGHT CENTRE NOW

  49. Slide 49: For personal use only

    • Airfare-led package brand For personal use only with ability to Launched in make August 16 personalised and on track recommendations to deliver $3m in TTV • New Route in month 1 Perfect planning tool introduced

  50. Slide 50: For personal use only

    Fa Aentery | Pen & Boot, = cfr plar_aumtbetty.comau Sl Apes [Lj Segge:tet Ste: Fight Oeck 9 wweseecom mace G ec Mt RE Feat - hoycnto = Aunt Bey y a Pian your trip Top itiner: Lf Plan your trip aia AS Pian & Book your perfect trip to Europe! Rome, italy Easily plan your trip based on your travel pref

  51. Slide 51: Janus Two: In-Destination Travel Experiences

    For personal use only Janus Two IN-DESTINATION TRAVEL EXPERIENCES

  52. Slide 52: Travel Experience Network

    TRAVEL EXPERIENCE NETWORK For personal use only Vision: Distributing and Delivering Amazing In-Destination Travel Experiences

  53. Slide 53: Travel Experience Network

    Distribution Wholesale/ Inbound/ GSA/ Voucher For personal use only Procurement Hotels FIT/GIT/ Corp/ Leisure/ Corp 2. TRAVEL Groups etc Distributing & Delivering EXPERIENCE Amazing In-Destination Travel NETWORK Experiences Tours Ops Shared Mature/ Services Youth/Small Tax/Legal/ Group/ Asset/FX/ Ad

  54. Slide 54: Janus Three: Corporate Travel

    For personal use only Janus Three CORPORATE TRAVEL

  55. Slide 55: Truly Global: The Big 5

    TRULY GLOBAL: The Big 5 For personal use only FLT CWT By sales, FLT now ranks among the world’s top 5 corporate travel managers BCD AMEX HRG

  56. Slide 56: FLT's Corporate Brands

    FLT’S CORPORATE BRANDS For personal use only ✓ TMC ✓ SME ✓ Entertainment / Sport ✓ MICE ✓ Education ✓ Consulting ? Low Cost Corporate Now turning over more than $6b per year

  57. Slide 57: For personal use only

    OURDIFFERENCE = BOOKING& REPORTING —EXPERTINSIGHTS — OFFERS. Add up your savings with our travel calculator = (©) @) fp) =) © = Oo ip) i= ® o) For

  58. Slide 58: For personal use only

    a = O a) @ S © = s) ” — © a. — O Le FCM ION: AboutFCM ~ Solutions » Services y | NewsHub Australia | 1300557 854 fa] Contact Us v Technology that will streamline your travel all over the world Read more > About FCM Technology in Making a difference to your business travel Client case studies - prove

  59. Slide 59: The Making of The Dressmaker

    THE MAKING OF THE DRESSMAKER

  60. Slide 60: For personal use only

    For personal use only

  61. Slide 61: For personal use only

    te, Australia 36129923 89@0) J cieventzcom inspire. freial WHAT WEDO PLANMY EVENT WHOWEARE CASESTUDIES WHITEPAPERS BLOG SHOWREEL NEWS CAREERS CONTACT Our Services Event Event Incentives, Digital & Design Latest Event Twitter Management Production Reward & Management Our al, gI cnt Recognition me New

  62. Slide 62: Fifth Dimension Business Travel Consulting

    ALTHDIMENSIC BUSINE RAVEL CONSULTING

  63. Slide 63: Janus Four: Student/Youth Travel

    For personal use only Janus Four STUDENT/YOUTH TRAVEL

  64. Slide 64: Highly Coveted Youth Travelers

    Highly Coveted Youth Travelers For personal use only Multiple long-haul trips Educational, leisure & altruistic per year travel purposes 18 – 30 years-old Long-term customer base Explore new destinations High yield Global explorers Flexible dates $200b-a-year industry Future business travelers

  65. Slide 65: The Youth Sector

    THE YOUTH SECTOR For personal use only 48% of Aussie Highly outbound fragmented travellers are aged market under-40 On and offline A multi billion $ offerings: sector StudentUniverse & Student Flights The opportunity

  66. Slide 66: Janus Five: Other Businesses

    For personal use only Janus Five OTHER BUSINESSES

  67. Slide 67: Other Businesses Adjacent to Travel Business Model

    OTHER BUSINESSES For personal use only ADJACENT TO TRAVEL BUSINESS MODEL

  68. Slide 68: For personal use only

    For personal use only

  69. Slide 69: Pedal Group / Advance Traders

    4 PEDAL G RoUR Our purpose... ge Enriching mind, pea earth and soul with the freedom of riding. ADVANCE TRADERS*

  70. Slide 70: Janus Six: Incubation/Acceleration/Investment

    For personal use only Janus Six INCUBATION/ ACCELERATION/ INVESTMENT

  71. Slide 71: Incubation/Acceleration/Investment

    INCUBATION/ACCELERATION/ INVESTMENT For personal use only Objective: To establish the world’s leading travel accelerator, incorporating areas of our DNA and contributing to our future story Long-term plan for incubation Mentoring & hubs in key developing start-ups to accelerate global locations grow

  72. Slide 72: Achieving the Objective?

    Achieving the Objective? For personal use only • Why would we do this? • What does it look like? • How are we going to make this work? Flight Centre Travel Group – Business

  73. Slide 73: FLT … Our Strategic Anchors

    FLT … Our strategic anchors For personal use only 1. Make it easy to buy from us and thus lead to sticky and deep customer relationships 2. Famous distinctive brands with expertise 3. Scalable growth

  74. Slide 74: Digital Strategy

    DIGITAL STRATEGY For personal use only We have a clear global digital commerce strategy. Improving usability and bookability. Investing in scalability. Blending offline and online. Unique access to agents. 74

  75. Slide 75: Book With Me: Coming Soon

    BOOK WITH ME: COMING SOON For personal use only A blended travel initiative • Allows customers to seamlessly transact with their consultant when & how they want Personalised URLs • Customer can use the consultant’s personal Flight Centre URL to book online, while maintaining the personalised managem

  76. Slide 76: For personal use only

    @ 133 133 Horne Geta Quote Fights Holidays Hote Rad Tours Crumes Cartire Extras Destinations Deak Contact Experts Q, 6s J Allitie.drop of heaven on Earth Reset your bo in Ea tame - °° can (TS ES) i val calpal amas

  77. Slide 77: Market Conditions & Outlook

    For personal use only MARKET CONDITIONS & OUTLOOK

  78. Slide 78: FY17: Guidance

    FY17: GUIDANCE For personal use only • Impossible to provide meaningful FY17 profit guidance after 8 weeks’ trade & in volatile conditions • Q4 conditions continued into July but some recovery in August • Will continue to monitor market conditions & performance during Q1 • Expect to provide more det

  79. Slide 79: FY17: Growth Drivers – Productivity

    FY17: GROWTH DRIVERS - PRODUCTIVITY For personal use only Grow Stop doing blended unnecessary & online things sales Increase enquiry IT & System & improve change conversion Right Drive P2P product & margin

  80. Slide 80: FY17: Other Growth Drivers

    FY17: OTHER GROWTH DRIVERS For personal use only Network Accelerated TTV expansion & growth •Dedicated online On track to top enhancement brands growing strongly $20b this year • Transactional Online Stronger returns websites being rolled sales on recent out globally growth investments • Driving the

  81. Slide 81: TTV Growth: On Track to Top $20b

    TTV GROWTH: ON TRACK TO TOP $20b For personal use only FY97: $FY04: $FY08: FY17: $1b+ $5b+ $10b+ $20b+ If TTV exceeds $20b this year, sales will have increased more than 16-fold in 20 years

  82. Slide 82: FY17: Online Expansion

    FY17: ONLINE EXPANSION For personal use only By the end of FY17, 12 months ago, FLT FLT will have a generated almost all of its significant online online leisure TTV by selling presence in Australia, FY17: scheduled carriers’ fares on Should the Americas, Europe, flightcentre.com.au FY16: generate S

  83. Slide 83: StudentUniverse: Growing Strongly

    STUDENTUNIVERSE: GROWING STRONGLY For personal use only Strong profit and TTV contribution since acquisition International expansion opportunities – China, Canada, UK Synergies – dNA area created, access to FLT student fares

  84. Slide 84: FY17: Growth Drivers – Expansion

    FY17: GROWTH DRIVERS – EXPANSION For personal use only Targeting 6-8% sales staff growth globally Organic growth, complemented by strategic acquisitions (vertical & horizontal opportunities) Will have more than 20,000 people & more than 3000 sales teams Entering new geographies (organic expansion &

  85. Slide 85: FY17: FLT's Growth Recipe

    FY17: FLT’S GROWTH RECIPE For personal use only Variations in Variable FCB in Australia has a how brands organic growth grow on P2P strong shop presence & rates Index Rates differ from brand to has been growing at edges brand & from country to of P2P Index country Exporting proven Growing network of

  86. Slide 86: FY17: Europe & The Americas

    FY17: EUROPE & THE AMERICAS For personal use only Europe • Some ongoing uncertainty in UK following BREXIT vote • Some recovery expected during FY17 as leisure & corporate travellers adapt • Experienced management team in place, brand & geographic diversity Americas • Benefits flowing from combined

  87. Slide 87: FY17: Australia

    FY17: AUSTRALIA For personal use only Leisure & New revenue corporate streams growth opportunities Outbound travel increasing, but at a slower rate than normal New credit card laws will adversely affect FLT but Competitive Market aviation the company believes new sector growth initiatives will gener

  88. Slide 88: FY17: Australia – New Revenue Streams

    FY17: AUSTRALIA – NEW REVENUE STREAMS For personal use only New offerings – New brands – interest-free Aunt Betty holidays, Student Flights’ lay-buys New products – Increased LCC & IAPs, Key To The ancillary product World, Jetbidders New sales Revenue Streams

  89. Slide 89: FY17: New Products – Key To The World

    FY17: NEW PRODUCTS – KEY TO THE WORLD For personal use only More than 50,000 in circulation in 1st nine weeks

  90. Slide 90: FY17: New Products – Key To The World

    FY17: NEW PRODUCTS – KEY TO THE WORLD For personal use only Unique Offering •World 1st digital travel wallet – lock in the exchange rate for up to 10 currencies •Created by Travel Money Oz, MasterCard & Cover-More Roll-out Underway • Launched mid-July 2016 & available through the FLT brands and via

  91. Slide 91: Jetbidders

    © ©@ https://www.jetbidders.com Any flight. Anywhere.

  92. Slide 92: FY17: Growth Opportunities – LCCs

    FY17: GROWTH OPPORTUNITIES – LCCs For personal use only • LCCs had 16.4% In-store and international market-share online growth in Australia during CY15 FLT’s LCC sales Better online increasing connectivity strongly (off small base) & range • Market-share (to date) peaked at 18.7% during CY10 Commerc

  93. Slide 93: Market Conditions: Positive Trends

    MARKET CONDITIONS: POSITIVE TRENDS For personal use only Healthy competition: 53 international passenger airlines servicing Australia during CY15 Stability: Only one change (Etihad replacing Thai) to Australia’s top-10 airlines between CY10 & CY15 (see Supplementary Details ) International capacity

  94. Slide 94: Market Conditions: Lower Seat Utilisation

    MARKET CONDITIONS: LOWER SEAT UTILISATION For personal use only 85% 80% 75% 70% 65% 60% January February March April May Seat Utilisation CY16 Seat Utilisation CY15 Airlines are adding international capacity during CY16 but seat utilisation is falling, leading to ...

  95. Slide 95: Market Conditions: Golden Era of Travel

    MARKET CONDITIONS: GOLDEN ERA OF TRAVEL For personal use only Opportunities for Strong capacity travellers to cash-in growth on cheap deals Cheap airfares Opportunities for FLT Lower to work with carriers to seat promote special offers utilisation & help fill planes

  96. Slide 96: Market Conditions: Falling Fares

    MARKET CONDITIONS: FALLING FARES For personal use only $1,500 $1,000 $500 $0 Auckland Singapore Bangkok Bali Fiji Phuket Hawaii London LA New York Advertised fare 17/8/15 Advertised fare 17/8/16 Based on cheapest advertised return fares Headline fares to the 10 top destinations were almost 15% cheap

  97. Slide 97: Falling Fares: The Turner Index

    FALLING FARES: THE TURNER INDEX For personal use only $140,000 $131,000 $120,000 $100,000 Actual fare to London $80,000 $76,000 Adjusted fare (inflation) $60,000 Adjusted fare (based on today's $40,000 average wage) $20,000 $1,170 $1,170 $0 1947 2016

  98. Slide 98: An Amazing Industry!

    AN AMAZING INDUSTRY! For personal use only Best ever breadth and depth of travel to buy! More affordable than ever!

  99. Slide 99: Dividends & Capital Management

    DIVIDENDS & CAPITAL MANAGEMENT For personal use only FY16 DIVIDENDS CAPITAL MANAGEMENT • Plan to retain sufficient cash to fund growth initiatives, capitalise on opportunities & buffer FLT from future economic downturns 60c per 92c per 152c per • Board committed to returning any surplus cash in futu

  100. Slide 100: Questions?

    For personal use only QUESTIONS?

  101. Slide 101: Supplementary Details

    For personal use only DETAILS SUPPLEMENTARY

  102. Slide 102: 5-Year Growth Trajectory

    5-YEAR GROWTH TRAJECTORY For personal use only JUNE 2016 JUNE 2015 JUNE 2014 JUNE 2013 JUNE 2012 TTV $19,305m $17,598m $16,049m $14,259m $13,238m Income margin 13.8% 13.6% 14.0% 13.9% 13.8% EBITDA $413.9m $417.0m $378.4m $395.2m $330.7m PBT $345.0m $366.3m $323.8m $349.2m $290.4m NPAT $244.6m $256.6

  103. Slide 103: FY16 TTV Milestones

    FY16 TTV MILESTONES For personal use only Australia: Topped $10b for On average, FLT 1st time sold more than USA: Topped $AU3b for 1st • FLT exceeded $AU1b in TTV $50m worth of time in 5 of 10 regions travel globally South Africa: Topped R5b every day during for 1st time • Combined TTV in Asia, FY16

  104. Slide 104: FY16: Strategic Acquisitions & Rationale

    FY16: STRATEGIC ACQUISITIONS & RATIONALE For personal use only StudentUniverse BYOjet • Leading online platform • Ultra low cost airfare with proprietary specialist technology • Cheaper alternative to • Ability to sell restricted many of the larger OTAs student/youth fares online • Rolled out in UK

  105. Slide 105: FY16: Strategic Acquisitions & Rationale

    FY16: STRATEGIC ACQUISITIONS & RATIONALE For personal use only FCM FCM Malaysia Netherlands Bolstering the global FCM network & cievents’ offering by acquiring businesses in key locations Maya Events FCM Mexico (HK) Broader Corporate Footprint

  106. Slide 106: FY16: Strategic Acquisitions – AvMin

    FY16: STRATEGIC ACQUISITIONS - AVMIN For personal use only • Charter & logistics specialist - profitable in 1st year Mining & • High profile client list – blue chip companies, VIPs, construction Sports teams celebrities & sports teams • Long-term Remote Airport Management contract with Santos VIP &

  107. Slide 107: FY16: Operating Cash Flow

    FY16: OPERATING CASH FLOW For personal use only • $356.6m operating cash inflow over full year, in line with FY15 • Major swings in operating cash flow typically brought about by timing of airline payment cycle (BSP) • FLT’s cash builds during peak 2H booking periods for payment to suppliers after p

  108. Slide 108: Australia's Top-10 Carriers

    AUSTRALIA’S TOP-10 CARRIERS For personal use only 2015 Calendar Year 2010 Calendar Year 1. Qantas 1. Qantas 2. Emirates 2. Singapore Airlines 3. Jetstar Other airlines 3. Air New Zealand Other airlines 4. Singapore Airlines had 27.2% 4. Emirates had 26.1% 5. Virgin combined 5. Jetstar combined marke

  109. Slide 109: International Capacity Growth

    INTERNATIONAL CAPACITY GROWTH For personal use only 12.00% 10.00% After modest growth during 8.00% CY15, international 6.00% capacity is up 4.00% strongly in 2.00% Australia during CY16 (Source: BITRE) 0.00% Jan-16 Feb-16 Mar-16 Apr-16 May-16 Capacity Growth CY15 AVG Growth Rate

  110. Slide 110: Disclaimer

    Disclaimer For personal use only Disclaimer and important notice for presentation This presentation has been prepared by Flight Centre Travel Group Limited ABN 25 003 377 188 (FCTG). This presentation contains general background information about FCTG and its subsidiaries and their activities curren

Flight Centre Travel Group — FY2016 Earnings Presentation on 6ix