Aviva Plc · LSE:AV.

Aviva — Investor Day (July 2014)

12 slides from Aviva's investor day presentation, Jul 9, 2014

  1. Slide 1: Aviva Asia: Capitalising on Asia's growth potential

    Aviva Asia Capitalising on Asia’s growth potential Khor Hock Seng Chief Executive Officer, Aviva Asia

  2. Slide 2: Aviva Asia – Greater China and South East Asia

    Aviva Asia – Greater China and South East Asia Greater China • China: 50:50 JV with COFCO Group • Hong Kong: 100% Aviva owned • Taiwan: 49:51JV with First Financial Holdings Geographically focussed in markets with enormous growth potential • Large population, 25% of world total • Strong GDP growth •

  3. Slide 3: Strong local partners with great brands and customer reach

    Strong local partners with great brands and customer reach Market position Distribution & Customer Reach • Leading conglomerate in Indonesia • 300 Bank Permata branches nationwide, with • US$25 billion market cap* 2m customers • 179 companies, including Bank Permata, • Nationwide network of finance

  4. Slide 4: Foundation for growth evidenced by recent strong results

    Foundation for growth evidenced by recent strong results Value of new business* Value of new business* VNB by distribution* (Q1 2014) £78m £26m 16% 15% 27% 67% 27% 100% 37% 20% £47m £13m Direct Tied Agents Brokers/IFAs Bancassurance 2012 2013 Q1 2013 Q1 2014 Strong results and momentum 83 *Note: Avi

  5. Slide 5: Strategic Priorities: Capitalise on distribution strength and customer reach of partners

    Strategic Priorities 1 Capitalise on the distribution strength and customer reach of our partners • Build an integrated distribution network with our partners to penetrate the customer base • Offer a holistic customer proposition supported by digital & analytics capabilities 2 Optimise and expand ou

  6. Slide 6: Strategic Priorities: Deliver a superior customer experience, drive digital

    Strategic Priorities 4 Deliver a superior customer experience • Tailored products based on customer segmentation and data analytics • Superior customer experience via digitally enabled multi-service touch points 5 Drive digital into the DNA of the organisation • Digital to be embedded within both sa

  7. Slide 7: Singapore: Winning through innovation and multi-distribution

    Singapore: Winning through innovation and multi-distribution Value of new business Value of new business Current Position 54% £64m • Aviva is ranked #4 in Individual Life & Health £14m with a market share of 10% 64% £42m • Market leader in Group Business with a £9m market share of c. 30% • Market le

  8. Slide 8: China: Deepening distribution to drive profitable growth

    China: Deepening distribution to drive profitable growth Value of new business Value of new business Current Position £16m 75% £12m • One of the broadest footprints among foreign JVs 109% ‒ 54 cities in 12 provinces £9m ‒ Total population of 800m £6m • Ranked in the Top 5 JVs in 8 provinces • 9% spo

  9. Slide 9: Indonesia: Unlocking the JV potential

    Indonesia: Unlocking the JV potential Market opportunity Current Position • Newly formed JV with Astra – May 2014 • Largest economy in S.E. Asia: Growth at 6% p.a. • Exclusive partnership with Permata Bank • Huge population of 250m • Exclusive partnership with Astra’s finance companies • Penetration

  10. Slide 10: Summary

    Summary Well positioned in excellent growth markets in Greater China and South East Asia Strong local partners with great brands and customer reach Strong distribution foundation Strategies to enable us to drive our future growth 89

  11. Slide 11: Q&A

    Q&A Khor Hock Seng Chief Executive Officer, Aviva Asia David McMillan Chairman, Global Health Chief Executive Officer, Aviva Europe

  12. Slide 12: Cautionary statements

    Cautionary statements: This should be read in conjunction with the documents filed by Aviva plc (the “Company” or “Aviva”) with the United States Securities and Exchange Commission (“SEC”). This announcement contains, and we may make other verbal or written “forward-looking statements” with respect

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