Malayan Banking Bhd. · MYX:MAYBANK
Malayan Banking Bhd — Investor Day (November 2017)
17 slides from Malayan Banking Bhd's investor day presentation, Nov 13, 2017
Slide 1: Maybank Group Digital Day
Humanising Financial Services Maybank Group Digital Day Digital Journey Menara Maybank, Kuala Lumpur 13 November 2017 The contents of this document / information remain the intellectual property of Maybank and no part of this is to be reproduced or transmitted in any form or by any means, electronic
Slide 2: Digital Channels
Digital Channels Our Journey
Slide 3: Digital Channels growth is exponential
Digital Channels growth is exponential The digital journey has seen good traction in the last three years, and today we have ~48% of eligible customers who are digitally active with Maybank. TOTAL NUMBER OF MONETARY TRANSACTIONS TOTAL NUMBER OF ACTIVE USERS 2
Slide 4: High Growth is in Mobile
High Growth is in Mobile Total transaction value of RM22 billion is expected to be conducted via mobile in 2017, representing a 95% YoY growth TOTAL MOBILE TRANSACTIONS 3
Slide 5: Designing Tomorrow's App Today
Designing Tomorrow’s App Today RETHINKING BANKING - GOING 1 BACK TO BASICS CUSTOMER CENTRIC - 2 DESIGNED BY CUSTOMERS 3 SIMPLIFIED AND PERSONALISED
Slide 6: The all-new Maybank app
The all-new Maybank app is available now! Download and experience it for yourself today. » Google Play Humanising Financial Services. 2 Download on the & App Store
Slide 7: We continue to dominate Digital Channels
We continue to dominate Digital Channels Maybank users are using their app 30 times a month. 6
Slide 8: Driving Digital Sales
Driving Digital Sales ~50% of all new current accounts 1 are opened via digital channels 74% of balance transfers are 2 done via digital channels 71% of EzyPay Plus applications 3 are done via digital channels
Slide 9: Moving the Nation to a Cashless Society
Moving the Nation to a Cashless Society Maybank becomes the one-stop bank for all payment needs – both for the virtual as well as the physical business world 8
Slide 10: Coming soon …
Coming soon … Facial and Voice QR Payments Recognition
Slide 11: Internet Banking Redefined
Internet Banking Redefined Refreshed Maybank2U Desktop launch in early 2018
Slide 12: Focusing on Digital Innovation
Focusing on Digital Innovation
Slide 13: Focusing on Digital Technologies
Focusing on Digital Technologies * POC – Proof Of Concept
Slide 14: Building Digital Talent
Building Digital Talent Exponential growth in the digital 1 team over the last three years Internal R&D, prototyping and 2 rapid development team Offshore Development Center to 3 strengthen internal capabilities
Slide 15: Strengthening Digital Security
Strengthening Digital Security Enterprise Security Operation Centre (SOC) and Computer Security Incidence Response Team (CSIRT) for 24/7 threat monitoring Partnership and key alliance with industrial leaders and regulatory bodies for monitoring, reporting and sharing of cyber security information En
Slide 16: Using our Digital Capability to give back to the Community
Using our Digital Capability to give back to the Community MaybankSandbox, 1st Regional Collaborative Sandbox to support the growth of ASEAN FinTechs 1st Bank driven Peer to Peer (P2P) Donation platform connecting donors with NGOs 15
Slide 17: Malayan Banking Berhad contact and investor relations
Humanising Financial Services MALAYAN BANKING BERHAD 14th Floor, Menara Maybank 100, Jalan Tun Perak 50050 Kuala Lumpur, Malaysia Tel : (6)03-2070 8833 www.maybank.com Investor Relations Contact Dato’ Amirul Feisal Wan Zahir Group Chief Financial Officer Contact: (6)03-2074 7703 Email: feisal.zahir@
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