Star Health & Allied Insurance Co. Ltd. · NSE:STARHEALTH
Star Health & Allied Insurance — Investor Presentation (May 2025)
16 slides from Star Health & Allied Insurance's investor presentation, May 17, 2025
Slide 1: Presentation on Star Flexi - Exchange Filing Letter
Date: May 17, 2025 Place: Chennai Ref: SHAI/B & S/SE/32/2025-26 To, To, The Manager The Manager Listing Department Listing Department BSE Limited National Stock Exchange of India Limited Phiroze Jeejeebhoy Tower Exchange Plaza, 5th Floor, Plot C/1, Dalal Street G Block, Bandra-Kurla Complex Mumbai –
Slide 2: Super Star Upgraded with the Launch of Star Flexi
Unparallel Distribution Network Super Star Upgraded with the Launch of Star Flexi 1
Slide 3: Why Star Flexi?
Why Star Flexi ? Customization Helps the customers with more options to suit their needs Reinforcing of Super Star & With multiple new age covers, these add-ons shall strengthen Preserving Brand Equity the Super Star brand and make it highly competitive Enhance the coverage in other Products like As
Slide 4: Introducing Star Flexi with Super Star
Introducing Star Flexi with Super Star 1 Essential (Catering to emerging locations with SUPER STAR an emphasis on affordability for younger audiences) 2 Preferred (Focused on urban, affluent consumers who prioritise comprehensive benefits and tangible value) 3 Secure (Designed for well-informed cust
Slide 5: Super Star | Curated Packages | Base Covers
Super Star | Curated Packages | Base Covers Essential Preferred Secure Sum Insured (₹ lacs) 5 / 7.5 /10 7.5/10/15/20/25/50/100 7.5/10/15/20/25/50/100 Locations Zone B/C* PAN India PAN India Tenure 1/2/3 yrs 1/2/3 yrs 1/2/3 yrs Room Rent Single Pvt Room No Restriction No Restriction Pre – Post Hospit
Slide 6: Super Star | Curated Packages | Additional Covers
Super Star | Curated Packages | Additional Covers Essential Preferred Secure Premium Return Limitless Loyalty Bonus Yes > ₹5L Sum Insured Multiplier Yes > ₹5L Health Booster Grace Period Cover Durable Medical Equipment Yes (₹1L) Yes (₹1L) Yes (₹1L) E-Connect Nursing at Home Yes (₹1,000/day) Optional
Slide 7: Star Flexi | Note
Star Flexi | Note Disclaimer For Example: “The terms “Classic”, “Essential,” “Preferred,” and “Secure,” are used for marketing and representation purposes only. These are not separate insurance Products but refer to coverage options under the base product “Super Star” (UIN: SHAHLIP25036V012425) and
Slide 8: Financial Performance FY25
Unparallel Distribution Network Star Health Financial Performance FY25 7
Slide 9: Executive Summary: FY25
Executive Summary : FY25 Levers of Growth Financial Performance Customer Centricity Fresh Growth 16% GWP (Cr) FY25 17553 Lives FY25 2.3 Agency (without 1/n) covered (Cr) Contribution to FY24 Fresh GWP 61% 15254 FY24 2.1 Fresh Growth 13% 787 PAT (Cr) FY25 Renewal FY25 97% Banca Contribution to (IFRS)
Slide 10: Key Pillars of Our Strategy
Key Pillars of Our Strategy 1 2 Retail Indemnity Expert Unparallel Distribution Network 25% 93% 775k Agents 71 Banca Partners Retail Fresh Growth GWP Contribution from Retail Policies 913 Branches 3 4 Digital First Strong Operational Efficiency 70% 10Mn 2.21x 15.1% Digital Premium App Downloads Solv
Slide 11: Key Performance Indicators
Key Performance Indicators Particulars Fiscal Year Ended March 31 (INR Crore, unless otherwise stated) 2023 2024 2025 GWP (without 1/n) 12,952 15,254 17,553 Period-on-period growth of GWP (without 1/n) 13% 18% 15% Retail Health Renewal Premium Ratio (without 1/n on GWP) 95% 98.4% 97% Combined Ratio
Slide 12: Key Performance Indicators
Key Performance Indicators Claims, Expense and Combined Ratios Profit After Tax (PAT) - IFRS (INR Crore) 101.1% 100.2% 101.1% 95.3% 96.7% 30.8% 29.9% 30.4% Expense Ratio 30.3% 30.2% 1,103 66.5% 70.3% 70.3% 70.7% Claims Ratio 65.0% 787 FY23 - IGAAP FY24 - IGAAP FY25 -IGAAP FY25 - IGAAP FY25 (IFRS) FY
Slide 13: Growth Levers ABCD
Growth Levers ABCD Agency Banca Corporate Digital 7.8L+ 70+ 120+ 12L+ Agent Force Partnerships Brokers Digital Customer base 7.7k+ 20,000+ 9L+ 2000+ Sales Managers Partner Employee & Tele- Callers Branches Dependent Lives 82% 7% 3% 8% Contribution to Contribution to Contribution to Contribution to G
Slide 14: Levers for Sustainable Profitability
Levers for Sustainable Profitability Recalibration • Recalibrate GMC business Group • Focus on SME business Portfolio • Improved Fraud, Waste & Abuse detection Models • Tariff Digitization Claims Underwriting Retail Digitization Profitability Underwriting • Repricing • Higher Sum Insured Operational
Slide 15: Digital-First
Digital-First 70% 37% 89% 63% Digital premium Claims auto- Policies Sourced Policies Renewed collection adjudicated Digitally w/o Human Intervention 4.6 10M 1.2Mn+ App Store Rating 400k+ Customer App downloads Monthly Active User 4.4 Face Scans (Mar-25) Play Store Rating 14
Slide 16: Thank You
THANK YOU 15
Star Health and Allied Insurance Company — Investor Presentation (May 2025) on 6ix