Shiseido Company,limited · TSE:4911

Shiseido Company,limited — Shiseido Co Ltd Ord — Q4 2023 Earnings Presentation

55 slides from Shiseido Company,limited's earnings presentation, Feb 9, 2024

  1. Slide 1: 2023 Results (January-December) and 2024 Outlook

    2023 Results UGanuary-December) and 2024 Outlook February 9, 2024 Shiseido Company, Limited Takayuki Yokota Chief Financial Officer SHISEIDO

  2. Slide 2: Forward-looking statements

    In this document, statements other than historical facts are forward-looking statements that reflect our plans and expectations. These forward-looking statements involve risks, uncertainties, and other factors that may cause actual results and achievements to differ from those anticipated in these s

  3. Slide 3: 2023 Core OP ¥39.8 bn: Worst is Over, Ready to Recover in 2024

    2023 Core OP ¥39.8 bn: Worst is Over, Ready to Recover in 2024 Local Consumer Purchases: Accelerated growth every quarter Market share: Improved every quarter with full-year market share gain Full-year profitability: Turned black with sharp profit increase in Q4 (+¥9.2 bn) Treated water impact stead

  4. Slide 4: 2023 (January-December): Executive Summary

    2023 (January-December): Executive Summary % of % of YoY YoY YoY YoY (Billion yen) 2022 Net Sales 2023 Net Sales Change Change % FX-Neutral% — LfL'2% Net Sales 1,067.4 100% 973.0 100% -94.3 -8.8% -12.2% +1.8% Core Operating Profit 51.3 -22.4% Non-recurring items Operating Profit . Profit Before Tax

  5. Slide 5: Strong Growth by NARS, Drunk Elephant, and Fragrance; Weakness in China and Travel Retail

    Strong Growth Delivered by NARS, Drunk Elephant, and Fragrance, while Weakening Sales in China and Travel Retail across the Brands Net sales by brand Like-for-like* (Billion yen) FX, etc, brands Drunk Fragrance ANESSA s] Elephant hen £21% | — 1,067.4 +77% — — 973.0 ELIXIR 1% 7 " Transferred, brands

  6. Slide 6: Net Sales YoY: Sales Largely in Line with Previous Forecast

    Net Sales YoY: Sales Remained Largely in Line with Our Previous Forecast Like-for-like’ 2023 Q! Q2 Q3 Q4 FY Q! Q2 Q3 Q4 Japan —32% —29% —27% -12% —25% +8% +9% +6% +17% China +10% +43% +4% +12% +18% -3% +20% -9% —21% —5% Asia Pacific +1% +5% +10% +26% +10% +16% +12% +15% +8% +13% Americas +67% +46% +

  7. Slide 7: Japan: Accelerated Momentum Every Quarter, Gained Overall Market Share

    Japan: Accelerated Momentum Every Quarter, Gained Overall Market Share e Q4 Market: > Local: * Low price ranges drove growth in the market; —*~_ middle price range remained on recovery track 0% * Base makeup categoryled growth wenn nee > Inbound: ee vs. 2019" * Moderate recovery continued due to ai

  8. Slide 8: China: Market Environment Bottomed out after Q4 Challenges

    China: Market Environment Bottomed out after Q4 Challenges @ Q4 Market: > Overall turned negative due to online drop, while offline accelerated > Pullback on Japanese products by the treated water release @ Shiseido Consumer Purchases’: Business Total : FY -low single digit% / Q4 —-high teen% * Offl

  9. Slide 9: Travel Retail: Destocking on Track, Soon to Be Normalized

    Travel Retail: Destocking on Track, Soon to Be Normalized @ Q4 Market: > Continued retailer inventory adjustments associated with tighter regulations in Hainan Island and South Korea > Consumer pullback of Japanese product by the treated water release @ Shiseido (Consumer Purchases)" Global : FY =mi

  10. Slide 10: Americas, EMEA, Asia Pacific: Delivered Double Digit Growth in 2023

    Americas, EMEA, Asia Pacific: Delivered Double Digit Growth in 2023 Q4 Market Continued growth across all categories with market expansion @ Shiseido External Sales* : FY +15% / Q4 +9% > Drunk Elephant: over +80% / over +60% > EC:+mid teen% / +low teen% Drunk Elephant Continued growth across all cat

  11. Slide 11: COGS LfL Ratio: Improved ca. 1pt YoY with Productivity Improvement

    COGS LfL Ratio: Improved ca. 1pt YoY with Productivity Improvement, etc. 2022 2023 EY YoY COGS analysis COGS Ratio" 30.6% 26.7% : oe COGS Lfl Ratio"? 23.9% 23.1% (+) Higher productivity “on 34.9% COGS Ratio eeeeeee COGSLEL Ratio’ 30.9% 29.8% 291% 27.8% 26.6% 26.0% 25.6% oe, 25.2% naryeet tees, 4.9%

  12. Slide 12: FY2023 Core Operating Profit by Reportable Segment

    FY2023 Core Operating Profit by Reportable Segment Japan: China: Asia Pacific: Americas : EMEA: Travel Retail : Other / Adjustments : Returned to profitability driven by higher gross profit from increased sales Profi improved significantly supported by higher gross profit driven by sales growth in 1

  13. Slide 13: 2024 Sales Assumptions

    2024 Sales Assumptions Local: @ Expect to see growth in both online and offline market while polarization will likely continue Total: +11% © Core brands to deliver strong growth, while sales decline in Japan local brands due to SKU rationalization Japan Local: +mid single digit%® | inbound: Inbound:

  14. Slide 14: 2024 Forecast

    2024 Forecast Complete all actions of structural reforms Accelerate brand investment for sustainable growth to achieve 2025 target —¥30 bn in non-recurring items, primarily costs of structural reforms 2023 2024 % of YoY YoY YoY YoY (Billion yen) Forecast’! NetSales Change Change % ~~ FX-Neutral% —_L

  15. Slide 15: Medium-Term Strategy SHIFT 2025 and Beyond Update

    Medium-Term Strategy SHIFT 2025 and Beyond Update - To Enhance Execution and Deliver Results February 9, 2024 Shiseido Company, Limited Kentaro Fujiwara President and COO SHISEIDO

  16. Slide 16: Medium-Term Strategy SHIFT 2025 and Beyond

    Medium-Term Strategy SHIFT 2025 and Beyond Refining Strategy and Timeline to Achieve Our Target 15% (Core OP Margin), Original Target Sales ¥60.0 bn (Excludes FX and business transfer impacts) Core OP 2023 2024 2025 EBITDA margin 9% 1% 15% 16

  17. Slide 17: 2024 and 2025

    2024 and 2025 17

  18. Slide 18: Vision & Strategic Direction for 2024 and 2025

    Vision & Strategic Direction for 2024 and 2025 Executing Business Transformation: Achieving Profitability and Resilience through Growth and Structural Reforms ®@ Global cost reduction (¥40.0 bn+) ® Complete Japan structural reform and accelerate growth ® Achieve high-quality sustainable growth in Ch

  19. Slide 19: Global Cost Reduction Measures

    Global Cost Reduction Measures: Completing Main Actions in 2024 1H to Ensure Full Impact in 2025 Cost Improvement Impact 2024 2025 Total Japan 8.0 17.0 25.0 = <Majorinitiatives> COGS 3.0 2.0 5.0 — SkUrationalization, focus on global/Asian brands, strategic price increases Marketing and Other Expense

  20. Slide 20: Japan: Brand Portfolio Strategy

    Japan: Brand Portfolio Strategy Attaining Market Leadership th Identifying Diverse Consumer Behaviors and Preferences > Selection and concentration of brands @ Global / Asian brands - High growth in 2023, with 4pts increase in sales composition ratio - Customer Loyalty Enhancement - Clé de Peau Beau

  21. Slide 21: Japan: Consumer Touchpoint Strategy

    Japan: Consumer Touchpoint Strategy Delivering Exceptional Consumer Experiences by Leveraging Key Strengths > Distribution Channel @ EC: Accelerate strategic actions for each platform, targeting 30% in 2025 - Retail.com: Create seamless customer experience by reinforcing OMO strategy - Owned.com: Re

  22. Slide 22: China and Travel Retail (Asia): Market Dynamics

    China and Travel Retail (Asia) : Market Dynamics ® Shifting from rapid growth to steady growth @ By price range - High prestige: High growth - Prestige and premium: Persisting competitive landscape ® Expanding growth opportunities in tier 3-5 cities with rising middle-class consumers ® Distribution

  23. Slide 23: Winning in China: Strengthening Investments in Growth Opportunities

    Winning in China: Strengthening Investments in Growth Opportunities Building a Sustainable Profit Delivery Business Model ina Moderately Growing Environment: Emphasizing Quality Growth @ Focus on high-prestige brands targeting affluent consumer base - SHISEIDO: Future Solution - accelerate growth -

  24. Slide 24: Winning in China: Operational Reform for Productivity

    Wining in China: Operational Reform for Productivity > Business Transformation ® Less reliance on large-scale events, strategic marketing leveraging consumer data to enhance loyalty and satisfaction ® Reducing price promotions, expand our official route to market @ Optimize physical number of stores

  25. Slide 25: Driving Sales Growth: Accelerating Expansion in Japan, Americas, EMEA and Asia Pacific

    Driving Sales Growth: Accelerating Expansion in Japan, Americas, EMEA and Asia Pacific, Winning in China’s stabilizing market (China / TR Asia) Attaining an Optimal Geographical Footprint a wee CAGR -~ +8% 2023 * Excludes FX and business transfer impacts 25

  26. Slide 26: Strengthening Investments in Core Brands

  27. Slide 27: i hs

    i hs

  28. Slide 28: UNIR,

    UNIR, 28

  29. Slide 29: Gross Profit Enhancement: Develop Growth Drivers to Maximize Results

    Gross Profit Enhancement: Develop Growth Drivers to Maximize Results Definition of gross profit Consumer purchase — Retailer margin = External sales Rebate Returns COGS = Gross profit Topline growth Strong innovation and effective communication to enhance brand value Price harmonization Periodic rev

  30. Slide 30: Financial Targets

    Financial Targets 2023 2024 2025 Results Forecast Target ; 5% 9% Return on capital Improvement 4% 1% Free Cash Flow . ¥70.0 bn ¥100.0 bn" Cash generation capability improvement 230 days 200 days O1x 0.2Xorless Sound financial position Net D/EBITDA 4 0.6x 0.5%Xorless *1 Excludes cash outflow from M&A

  31. Slide 31: • • • • • • • • • • • • • •

    • • • • • • • • • • • • • • • • • • • • • • • • • • • •

  32. Slide 32: Improving Profitability and Productivity through FOCUS

    Improving Profitability and Productivity through “FOCUS FOCUS Implementation este Comat FOCUS 1.0 deployments to be completed in all regions by cotabrtns en tenia FOCUS 1.0 the end of 2024 ae (Global ERP Standardize data, processes and systems globally ae, implementation: EMME emmecieme Over 60% of

  33. Slide 33: Towards 2030

    Towards 2030 33

  34. Slide 34: Market changes in China and Travel Retail

    Market changes in China and Travel Retail Regional mix challenges Maximize & accelerate growth in existing business Aim for +5% plus growth per year beyond 2026 Cost Optimization Expanding Business base; leveraging M&A for profitability growth 34

  35. Slide 35: Personal Beauty Wellness Company

    PERSONAL BEAUTY WELLNESS COMPANY Strengthening our Core in Skincare while Expanding into New Beauty Frontiers os "7 y 4 Gan Science le | Clean sea Natural Expansion of Value Creation Derma/ Skincare category for Different Lifestyles Microbiome Medical

  36. Slide 36: Reinforcing Skin Beauty Category: Acquisition of Dr. Dennis Gross Skincare

    Reinforcing Skin Beauty Category: Entering the Dermacosmetics Market through Acquisition of Dermatologist-led Prestige Skincare Brand; Dr. Dennis Gross Skincare ++ DrDennis Gross > Acquisition rationale SKINCARE ® Complement the white space in our business; derma & medical cosmetics ® Reinforce our

  37. Slide 37: Loose Skin Skincare-Active Foundation

    Loose Skin Skincare-Active Foundation Second Skin * Inhibits melanin production and prevents the formation of dark spots and freckles 37

  38. Slide 38: Creating New Lifestyle Values: Venturing Into the Inner Beauty Market

    Creating New Lifestyle Values - Venturing Into the Inner Beauty Market SHISEIDO BEAUTY WELLNESS fusion of beauty and wellness >» Leveraging Shiseido’s over 100 years of life science research and data science, create a new beauty wellness market based on our SHISEIDO BEAUTY WELLNESS unique expertise

  39. Slide 39: Localization of Innovation

    Localization of Innovation ® R&D ® Localized M&A drive - Regional innovation centers (RIC) ® Beauty innovation contest ® Brand holder satellites - Employee-initiated new business ideas - Further strengthening of product @ Consumer-driven new business development and marketing fitted to development c

  40. Slide 40: Focus Investment Areas to Drive Medium to Long-term Growth

    Focus Investment Areas to Drive Medium to Long-term Growth Brands Innovations People 40.

  41. Slide 41: Sustainability

    Sustainability Improving Member of ESG 2023 Achievement: Received Dow Jones — . evaluation an MSCIESG Rating of AA Sustainability Indices Powered by the S&P Global CSA Environment Society (DE&l) External Evaluation Improveme YN ww ALIST 2023 CLIMATE FORESTS Selected as CDP's “A-List” company, the hi

  42. Slide 42: Beauty Innovations for a Better World

    BEAUTY INNOVATIONS FOR A BETTER WORLD Medium-term Goals ~2030 = Short-term Goals ~2025 To be a Company Committed to Innovate and Disrupt for New Beauty Value Creation Continuous new category creation Expanding category boundaries Business Transformation for market and value creation To achieve susta

  43. Slide 43: Be a Global Winner

    S HLSEIDO, Be a Global Winner |

  44. Slide 44: Supplemental Data: KPI Trends

    Supplemental Data 1 KPI Trends mmm Net Sales Core Operating Profit ——Core Operating Profit Margin (Billion yen) 2021 2022 2023 44

  45. Slide 45: Supplemental Data: 2023 Q4 Net Sales by Brand

    Supplemental Data 2 2023 Q4 Net Sales by Brand Like-for-like* (Billion yen) — FX, etc. Transferred] brands Transferred Drunk brands Elephant ELIXIR ANESSA Fragrance NARS —— ——__ SHISEIDO . mz Clé de sa ane 304.6 Peau 44% 250.6 Beauté 12% 2022 2022 2023 2023 Excl. business Excl. business transfer imp

  46. Slide 46: Supplemental Data: Q4 Net Sales and Core OP by Segment

    Supplemental Data 3 2023 Q4 Net Sales and Core Operating Profit by Reportable Segment Top: Net Sales Bottom: Core OP 2022 % of Net Sales / 2023 % of Net Sales / YoY YoY YoY YoY, (Billion yen) Core OPM %"" Core OPM %_" Change Change %___FX-Neutral % LAL % 2 +15.7% +15.7% +16.7% Japan . 86.3 19.1% -21

  47. Slide 47: Supplemental Data: 2023 Net Sales and Core OP by Segment

    Supplemental Data 4 2023 Net Sales and Core Operating Profit by Reportable Segment Top: Net Sales Bottom: Core OP 2022 % of Net Sales / 2023 % of Net Sales / YoY YoY YoY YoY, (Billion yen) Core OPM %"" Core OPM %_" Change Change %___FX-Neutral % LAL % 2 +9.4% +9.4% +10.0% Japan China Asia Pacific Am

  48. Slide 48: Supplemental Data: 2023 Net Sales by Category

    Supplemental Data 5 2023 Net Sales by Category (Billion yen) YoY Change % / Ja an 2022 Net sates 2023 Net sales change YoY 4 wee? Pp EX-Neutral % Prestige 69.3 29.2% 82.1 31.6% +12.8 +18.5% Premium 141.3 59.5% 151.5, 58.3% +10.2 +7.2% Others 26.9 11.3% 26.3 10.1% -0.6 -24% Total 237.6 100% ARS) P23}

  49. Slide 49: Supplemental Data: Cost Structure in 2023

    Supplemental Data 6 Cost Structure in 2023 (% of Net Sales based on Core Operating Profit ) SG&A" 66.8% 71.2% Marketi 26.7% investments 24.9% ° Brand development/ R&D Personnel expenses Other SG&A 2022 2023 +1.8 pts —1.0 pts +2.0 pts +1.6 pts @ Marketing investments >» Strengthened investments for b

  50. Slide 50: Supplemental Data: 2023 SG&A

    Supplemental Data 7 2023 SG&A YoY % of % of YoY YoY Change 2022 Net Sales 2023 Net Sales Change Change % FX- (Billion yen) Neutral % Marketing investments | 367.0 34.4% 354.1 36.4% -12.9 -3.5% -6.5% pnd development! 53.7 5.0% 39.0 4.0% 14.7 -273% 28.5% Personnel expenses 127.1 11.9% 133.5 13.7% +6.5

  51. Slide 51: Supplemental Data: Cash Flow Management

    Supplemental Data 8 Cash Flow Management Free Cash Flow: +53.5 (Billion yen) Operating CF: +89.0 Investing CF: -35.5 . P 9 9 Inventories (Billion yen) 130.9 149.6 DsI , 148 197 (Days)" a " " (200)? (235)? Working Income . Loss on capital less taxes Net D/E ratio 0.05 0.06 Depreciation, transfer of i

  52. Slide 52: Supplemental Data: 2023 Non-recurring Items

    Supplemental Data 9 2023 Non-recurring Items 2022 2023 (Billion yen) Core Operating Profit Q3 YTD Q4 FY Q3 YTD Q4 FY Gain / Loss on Transfer of Business Gain f Loss on Sales of Fixed Assets . Structural Reform Expenses | Impairment Losses ” Saaucirell RetrmeReaied| | Profit (Subsidy income) Loss (Sa

  53. Slide 53: Supplemental Data: Capital Expenditures; Depreciation and Amortization

    Supplemental Data 10 Capital Expenditures; Depreciation and Amortization 2024 (Billion yen) 2022 2023 Forecast Property, Plant and Equipment 31.3 26.9 35.0 Intangible Assets, etc. 28.6 28.5 33.0 Capital Expenditures* 59.8 55.4 68.0 Property, Plant and Equipment 36.3 34.7 Intangible Assets, etc. 14.7

  54. Slide 54: Supplemental Data: 2024 Net Sales Forecast by Segment

    Supplemental Data 11 2024 Net Sales Forecast by Reportable Segment YoY YoY 2024 ° ° Like-for- 2023 7 Change Change wb of *2 (Billion yen) Forecast % EX-Neutral % like % Japan 259.9 287.0 +10.4% +10% +11% China 252.5 +1.8% +4% +5% 5% Asia Pacific 73.0 +8 +10% +13% Americas 108.0 —2.1% +2% +10% EMEA 1

  55. Slide 55: Shiseido

    SHI/SEIDO

Shiseido Co Ltd Ord — Q4 2023 Earnings Presentation on 6ix