Slide 1: HRH Next Services Limited – Intimation to NSE
HRH NEXT SERVICES LIMITED CIN: L72200TG2007PLC052582 Reg. Off: G.J. House, 2nd Floor, 4-1-976, Abid Road, Hyderabad-500001, Telangana Cont. No: (040) 2475 4338, (040) 2475 4339 Email-Id: info@hrhnext.com Website: www.hrhnext.com Date: June 04, 2025 To, National Stock Exchange of India Limited “Excha
Slide 2: Investor Presentation
INVESTOR PRESENTATION https://hrhnext.com
Slide 3: Safe Harbour
SAFE HARBOUR This presentation and the accompanying slides (the “Presentation”), which have been prepared by HRH Next Services Limited (the “Company’), have been prepared solely for information purposes and do not constitute any offer, recommendation or invitation to purchase or subscribe for any se
Slide 4: HRH Next: At a Glance
HRH NEXT: AT A GLANCE HRH Next Services Ltd, headquartered in Hyderabad, is a leading premium provider of vernacular contact center solutions, catering to diverse industries across India. With operations spanning 8 locations, the company specializes in delivering customized, 21 Clients language-driv
Slide 5: Profile of Management
PROFILE OF MANAGEMENT Ankit Sanjay Shah Parikshit Pankaj Shah Managing Director Non-Executive Director MBA in Marketing from Maharishi Institute of Management | 15+ years of experience. Co-founder of HRH Next | 20+ years of experience Founder of HRH Next, previously a Consultant at Deloitte and Erns
Slide 6: Our History
Established into a customer OUR HISTORY HRH Next began with a mission to transform customer service in the domestic call center engagement service provider across six locations (Hyderabad, Bangalore, industry, later expanding to Coimbatore, Warangal, and offer comprehensive contact Nizamabad), servi
Slide 7: Quality Control and Certifications
QUALITY CONTROL AND CERTIFICATIONS This certification This international ensures that the standard certifies that company follows a company has a internationally robust quality recognized standards management system for managing in place information security Page 6
Slide 8: Geographical Footprint
GEOGRAPHICAL FOOTPRINT Location Support Teams Associates Total Hyderabad 190 867 1057 Coimbatore 86 584 670 Tumkur 30 176 206 Bangalore 34 202 236 Palakkad 17 173 190 Warangal 12 101 113 Nizamabad 9 103 112 Total Employee 378 2206 2584 Strength We aim to establish our presence across the PALAKKAD No
Slide 9: Services Portfolio
SERVICES PORTFOLIO Inbound Call Service Outbound Call Service Email Support Streamline communications with Enhance efficiency and deliver Boost customer engagement, drive personalized messaging, secure seamless customer support using sales growth, and improve brand handling, and efficient management
Slide 10: Clientele and Technology Partners
CLIENTELE OUR TECHNOLOGY PARTNERS Page 9
Slide 11: Industries We Serve
INDUSTRIES WE SERVE HEALTHTECH EDUTECH FINTECH E-COMMERCE RETAIL 15.2K appointments per 16.5K student admissions 1.1M KYC applications 639.7K orders processed 29.8K bookings per month per season processed per month per month month 182.5K annualized 197.7K annualized 12.7M annualized 7.7M annualized
Slide 12: Unique Selling Proposition
UNIQUE SELLING PROPOSITION Regional Language Expertise 1 Proficient in 11 Indian languages, enabling deep customer connection. Multi-Location Operations 2 Presence in all southern states (8 delivery centres) with scalable delivery centers. Integrated Training Ecosystem 3 Intensive learning paths for
Slide 13: Operational Highlights of the Year
OPERATIONAL HIGHLIGHTS OF THE YEAR Gig Workforce Expansion: Successfully deployed 1500 gig workers leading to 1cr 56L INR generation. Regional Employment Initiatives: Provided local employment by giving gig workforce in Hyderabad by 34.09%, Nalagonda by 51.78% and Nizamabad by 14.13% contributing to
Slide 14: From Manual Workflows to Embracing AI
FROM MANUAL WORKFLOWS TO EMBRACING AI Call Audits Ag ent Assist HR Interviews Manual, 2 - 3% audits Anthrpod.ai Manual tab switching Sarvam.ai Internal ATS Ai.veda Key Features Key Features Key Features 100% audits, insights, sentiments dashboard Multilingual bot, real-time AI responses Video bot, S
Slide 15: Growth Prospects
GROWTH PROSPECTS AI-Enabled Service Offerings Leverage AI-driven solutions to enhance customer experience, optimize operations, and deliver data-backed insights. Sector Diversification Diversify service portfolio by entering high-growth sectors PAN India – Tier 2 and 3 like Banking, Insurance, Marke
Slide 16: Industry Overview
INDUSTRY OVERVIEW India’s BPO industry is experiencing strong growth driven by rapid digital transformation, widespread adoption of AI and automation, and increasing global demand for cost-effective outsourcing solutions. Valued at around USD 16.8 billion in 2024, the sector is projected to grow at
Slide 17: Profit & Loss
PROFIT & LOSS (₹ in Lakhs) Particulars FY25 (Audited) FY24 (Audited) YOY% Revenue from Operations 5,784.17 4,537.08 27.49% Other income 76.31 39.84 91.54% Total income 5,860.48 4,576.92 28.04% Total Expenditure 4,942.12 3,886.07 27.18% EBITDA 918.36 690.85 32.93% Depreciation 326.44 252.96 29.05% In
Slide 18: Balance Sheet
BALANCE SHEET (₹ in Lakhs) Particulars FY 2024-25 FY 2023-24 Equity Capital 1,320.44 920.54 Reserves 2,337.08 1,177.80 Non Current Liabilities 751.00 445.68 Other Current Liabiities 1,046.74 1,169.24 Total Liabilities 5,455.26 3,713.26 Fixed Assets 2,020.04 1,463.79 Other Non Current Assets 15.00 38
Slide 19: Key Ratios
KEY RATIOS 4.27% 27.49% 5784.17 313.99 918.36 32.93% 4537.08 70.41% 690.85 184.26 15.23% 15.88% 33.67% 5.43% 4.06% FY24 FY25 FY24 FY25 FY24 FY25 FY24 FY25 FY24 FY25 REVENUE EBITDA PAT EBIDTA & PAT MARGIN (₹ in Lakhs) (₹ in Lakhs) (₹ in Lakhs) Page 18
Slide 20: Financial Analysis: FY24 vs FY25
FINANCIAL ANALYSIS: FY24 vs FY25 Revenue grew by 27.49%, EBITDA climbed by signaling healthy 32.93%, showing stronger expansion year-over- core earnings growth. year. EBITDA Margin improved from PAT increased by 15.23% to 15.88%, and 70.41%, indicating PAT Margin rose robust bottom-line from 4.06% t
Slide 21: Thank You
THANKYOU Abhishek Bhutra | Himanshu Jain ir@hrhnext.com +91 80006 85556 , +91 89051 81853 9553604777 C/o G.J. House, 2nd Floor, 4-1- ir@finportalin.com 976, Abids, Hyderabad - 1, Telangana, India Page 20