Tata Teleservices (maharashtra) Limited · NSE:TTML
Tata Teleservices (maharashtra) — Shareholder Meeting (June 2021)
22 slides from Tata Teleservices (maharashtra)'s shareholder meeting presentation, Jun 28, 2021
Slide 1: Empowering Businesses to Do Big
Empowering Businesses to Do Big 26th Annual General Meeting June 28, 2021
Slide 2: Disclaimer
Disclaimer The information contained in this presentation is only current as of its date. All actions and statements made herein or otherwise shall be subject to the applicable laws and regulations as amended from time to time. There is no representation that all information relating to the context
Slide 3: Index
Index 01 02 03 04 COVID Business FY 2020-21 Way Response Overview Performance Forward 3
Slide 4: COVID Response
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Slide 5: Covid Response
Covid Response Our people being our biggest enablers, Medical Support Safety Protocol their safety and • 24X7 Helpline • Safety and Well-being Policy • Doctor on Call • COVID SOP implemented well-being were • Tie-Up for home delivery of medicines • Web-based training and will • Tie-Up for Ambulance
Slide 6: Covid Response
Covid Response Our field teams ensured minimal disruption to customers. We ensured safety of our field teams. 6
Slide 7: Covid Response
Covid Response We continue to play our role in the fight against COVID-19. 7
Slide 8: Business Overview
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Slide 9: TTML at a Glance
TTML at a Glance We are one of the leading players in connectivity and communication solutions for enterprise customers. 17,000 Kms Connectivity, Cloud, SaaS, Empowering of Fiber IoT and Security Enterprises to Do Big. Serving customers across Our Presence Comprehensive Product Portfolio Our Philoso
Slide 10: Enabling Customers to Do Big
Enabling Customers to Do Big Committed to provide customers with the best products and services. Customer Needs and Key Trends TTBS aims to be the One-stop-shop Solution Provider for SMBs Simplify Business Operations Anytime, Anywhere Access 01 CONNECTIVITY 02 VALUE-ADDED 03 CLOUD & SaaS SOLUTIONS C
Slide 11: Pioneering Initiatives
Pioneering Initiatives Offering innovative products to delight customers is our promise. Ultra LOLA WLN Voice SLA Layer 2 Multicast for MSOs School Bus Tracking SIP Trunk Smartflo Smart VPN SmartOffice 11
Slide 12: FY 2020-21 Performance
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Slide 13: Industry: Year of Ups and Downs
Industry: Year of Ups and Downs A Year Gone By Emerging Trends Fixed Voice Declines Migration of Workloads to Cloud Fixed Data Declines due to shutting down of Offices Digital Adoption Managed Services shows uptick 13
Slide 14: Financial Highlights
Financial Highlights We responded to the pandemic with resilience. Total Revenue (₹ in Cr) EBITDA (₹ in Cr) EBITDA Margin % PAT (₹ in Cr) 1,088 1,055 500 47 432 40 FY20 FY21 FY20 FY21 FY20 FY21 FY20 FY21 (1,997) *FY20 numbers include one quarter of Consumer Business (3,714) 14
Slide 15: Product & Platform Launches
Product & Platform Launches Smartflo TFN + IVR ULTRA LOLA 3.0 CEP Pr o vides Virtual Produ ct Exp e r ience En h an ce s Kn o w le d g e o f Ch an n e l Par t n e r s In t e g rated Su pp ort M e ch an isms 15
Slide 16: Customer Centric Initiatives
Customer Centric Initiatives We enabled business continuity with minimal disruption. Business Continuity Promoted Digital Modes Service Assurance: Hybrid operations Digital modes of payment launched to support customers Repair and maintenance iManage (Self Care Portal) enhanced continued amidst chal
Slide 17: Employee Engagement Initiatives
Employee Engagement Initiatives We continued to engage and celebrate our employees. Regional Townhall Fun at Work Birthday Celebrations Health Sessions 17
Slide 18: Community Initiatives
Community Initiatives We extended our support to those in need under Tata Group’s Global Volunteering Portal. Empowering and Enabling Schools and NGOs Project Excel – Guiding students to achieve their immediate life goals 18
Slide 19: Awards & Accolades
Awards & Accolades Industry recognition encouraging us to continue to Do Big. 2021 2020 2019 CIO Select Digital Telecom Award Terminal Lead Integrated Telco-grade Award Innovation Cloud Communication Suite - Smartflo Best Enterprise Service Leaders Provider Brand SmartOffice 2020 2019 2018 2019 e4M
Slide 20: Way forward
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Slide 21: Strategic Way Forward
Strategic Way Forward 01 Deepen Customer Understanding 05 Deliver Superior Customer Experience 02 Scale Managed Services and Data Portfolio 04 Enhance and Expand our Network Selectively 03 Strengthen Channel Capability and Profile 21
Slide 22: Thank you
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