Ricoh Company, Ltd. · TSE:7752

Ricoh — Investor Presentation (November 2022)

17 slides from Ricoh's investor presentation, Nov 15, 2022

  1. Slide 1: Ricoh Digital Services Business Meeting - RICOH Europe

    Ricoh Digital Services Business Meeting RICOH EUROPE Nicola Downing CEO RICOH Europe, plc November 15, 2022

  2. Slide 2: RICOH Europe Overview

    RICOH Europe Overview Revenue OS Rev Customer in FY21 in FY21 base Headquarters in London and Amstelveen 450 160 180 B JPY B JPY K Customers (117% YoY) (120% YoY) (36% of Rev) Attentive Deliver customer Coverage support from value from 25 +60 4,800 3,200 SOUTH AFRICA MIDDLE EAST DUBAI Operating Coun

  3. Slide 3: RE Strategy Overview

    RE Strategy Overview RE Strategic Statements  Drive growth and efficiency focusing on future proofing RICOH and maximising customer value  Office Services Business is a key growth driver as a Digital Services Company Customer First New portfolio, New capabilities Repositioning RICOH Go-to-market s

  4. Slide 4: Office Services Revenue Growth in EMEA

    Office Services Revenue Growth in EMEA  Keep growing significantly taking advantage of both acquisition and organic growth despite negative impact of stock issues FY22 1st Half (B JPY) Back order FY22 Highlight 11B : +95% 198 Future Revenue +23%  Deferred Income on Balance Sheet 160 – 12B JPY 133

  5. Slide 5: Office Services Annuity Revenue

    Office Services Annuity Revenue  OS Annuity revenue has been successfully increasing, which is a vital basis for our sustainable profitable growth going forward (B JPY) 69 FY22 Highlight 59 +17%  OS annuity growth : YonY 117% 51 +15% 46 +11%  Significant growth in CS & AS – CS Annuity Rev :YonY 1

  6. Slide 6: Ricoh's value towards our segments and channels

    Ricohʼs value towards our segments and channels Key market characteristics Ricohʼs role  Focus on employee experience & Integration expert Enterprise engagement providing know-how, experience and  Highly skilled, highly specialised capabilities within the workplace domain stakeholders in an expert

  7. Slide 7: Customer Case – Global Luxury Fashion House

    Customer Case – Global Luxury Fashion House  Successfully build strong and long-term relationship as an Integration expert  RICOH is recognised as their strategic Digital Services Partner Customer & Challenge Our Solution Benefit Strategic Partnership  Customer  IT Services  Customer Success 

  8. Slide 8: Digital Services Portfolio – Acquisition & Alliance Strategy

    Digital Services Portfolio – Acquisition & Alliance Strategy A portfolio that meets our customer needs Acquisitions and Alliances Existing Acquisitions strategy to exceed ROI plan  Maximise 2-way synergies with Ricoh and acquired companies  Leverage new technologies across shared customer base  G

  9. Slide 9: Contributions and Synergies of Acquisition

    Contributions and Synergies of Acquisition Driving Long-term Profit Creating Synergy  Great Trading profit growth  Accelerate synergies between RICOH and all  Strong position on ROI plan : 144% as of Sep acquired companies (B JPY)  Spanish market-leading company for business digitization and tra

  10. Slide 10: OS Revenue Ratio – Organic and Acquisition

    OS Revenue Ratio – Organic and Acquisition  Successfully expand OS business in key countries by driving both organic business and acquisition  Continue to invest in growth areas to fill in the white spaces and reinforce our capabilities ICT OS Revenue Ratio Key Countries AS ITS CS FY19 FY22 PureAV

  11. Slide 11: Ricoh Repositioning Campaign in EMEA

    Ricoh Repositioning Campaign in EMEA New Campaign Concept LEADING CHANGE AT WORK At Ricoh, we are in the business of leading change. Change that unleashes human potential through the power and opportunity of technology. Freeing up people to do the things that are both relevant and interesting to the

  12. Slide 12: Packaged Services Progress in FY22

    Packaged Services Progress in FY22 Leading Change at Work campaign (As of Oct.2022) FY22 Won : 13B JPY FY22 Opportunities : 30B JPY FY22 Target : 19B JPY (YonY 129%) New Packaged Solution Existing Main Packaged Solution launched in FY22 Process Automation Workplace Management Printing DocuWare Accou

  13. Slide 13: Continual Talent Development towards a Digital Services Company

    Continual Talent Development towards a Digital Services Company  Continue to train and shift highly experienced workforce to support Office Services  RICOH engineersʼ capability is a point of differentiation from our competitors and enable us to be more competitive in the market RICOH Europeʼs Dig

  14. Slide 14: Continual Talent development to Seize Opportunities

    Continual Talent development to Seize Opportunities  Service Advantage is our fast-growing business to provide a set of innovative technology services leveraging our unique and substantial field engineers Our Offering Business Growth  Huge opportunity to build new Annuity stream  Significant Reve

  15. Slide 15: Our Competitiveness and Winning Scenario

    Our Competitiveness and Winning Scenario Customer  Strong loyal customer base Base – Existing RICOH OP customers and Acquired companyʼs customers  The widest geographical coverage and customer contacts in EMEA Our Coverage & – 25 Operating Companies + 16 acquired companies cover +60 countries, 3,2

  16. Slide 16: RICOH imagine. change.

    RICOH imagine. change.

  17. Slide 17: Forward-Looking Statements

    Forward-Looking Statements The plans, prospects, strategies and other statements, except for historical events mentioned in these materials are forward- looking statements with respect to future events and business results. Those statements were based on the judgment of Ricohʼs Directors from availa

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