Bank Of Montreal · TSX:BMO

Bank Of Montreal — Scotiabank GBM Financials Summit 2012

9 slides from Bank Of Montreal's conference presentation, Sep 5, 2012

  1. Slide 1: Scotiabank GBM Financials Summit Investor Presentation

    Scotiabank GBM Financials Summit Investor Presentation 2012 September 5  2012 Bill Downe President & Chief Executive Officer

  2. Slide 2: Forward Looking Statements & Non-GAAP Measures

    Forward Looking Statements & Non-GAAP Measures Caution Regarding Forward-Looking Statements Bank of Montreal’s public communications often include written or oral forward-looking statements. Statements of this type are included in this document, and may be included in other filings with Canadian sec

  3. Slide 3: BMO Financial Group

    BMO Financial Group 9th largest bank in North America1; 2nd largest Canadian bank by retail branches in Canada and the U.S. Personal & Commercial (1,581 branches) Private Client Group 2 $198B Customer Deposits BMO Capital Markets 1 As measured by market capitalization as at August 31, 2012; ranking

  4. Slide 4: Differentiating BMO in the eyes of customers

    Differentiating BMO in the eyes of customers Vision: To be the bank that defines great customer experience Grounded in customer insights Simplify Understand Guide Remove complexity Help me understand Advise and guide me Our brand R Making money make sense Making money make sense Customer response Co

  5. Slide 5: Productivity focus directly connected to our customer experience agenda

    Productivity focus directly connected to our customer experience agenda  Sharpening productivity in both parts of the equation – revenue and expense  BMO’s drive for greater sustainable efficiency is inseparable from commitment to do a better job for customers  Systematically evaluating every asp

  6. Slide 6: Getting the job done simply, efficiently and effectively

    Getting the job done simply, efficiently and effectively  Customer Service Enhancements  Tailored branch formats  Mobile PayPass  Online booking of branch appointments  Complete refresh of Canadian online banking platform  BMO Harris Bank remote cheque capture  Reinventing Our Core Processes

  7. Slide 7: Year-to-date Financial Results

    Year-to-date Financial Results Strong overall performance with businesses delivering against a high standard of customer experience C$ Billions unless otherwise indicated Adjusted1 2012 YTD 2011 YTD  Strong adjusted1 results with net income Revenue 11.1 10.1 up 21%  EPS up 11% Net Income 3.0 2.4 

  8. Slide 8: Q&A

    Scotiabank GBM Financials Summit Q&A September 5  2012 Bill Downe President & Chief Executive Officer

  9. Slide 9: Investor Relations Contact Information

    Investor Relations Contact Information www.bmo.com/investorrelations E-mail: investor.relations@bmo.com Fax: 416.867.3367 SHARON HAWARD-LAIRD Head, Investor Relations 416.867.6656 sharon.hawardlaird@bmo.com MICHAEL CHASE Director 416.867.5452 michael.chase@bmo.com ANDREW CHIN Senior Manager 416.867.

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