Firstsource Solutions Limited · NSE:FSL

Firstsource Solutions — Q2 FY2012 Earnings Presentation

17 slides from Firstsource Solutions's earnings presentation, Nov 9, 2011

  1. Slide 1: Firstsource Solutions Limited Q2 FY2012 Earnings Update

    Firstsource Solutions Limited Q2 FY2012 Earnings Update

  2. Slide 2: Disclaimer

    Disclaimer Certain statements in this presentation concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties

  3. Slide 3: Agenda

    Agenda Q2 FY2012 Highlights Financial Performance Business Realignment Business Outlook Firstsource© 2011 | Confidential | November 9, 2011 | 3 www.firstsource.com

  4. Slide 4: Q2 FY2012 Highlights (1/4)

    Q2 FY2012 Highlights (1/4) Q2 FY2012 Performance Analysis  Operating Revenue - Q2 Revenues at Rs 5,330 million - Y-o-Y growth of 5.8% in INR terms and 7.5% in constant currency terms - Q-o-Q growth of 1.9% in INR terms and 0.4% in constant currency terms; largely on account of o Strong revenue mome

  5. Slide 5: Q2 FY2012 Highlights (2/4)

    Q2 FY2012 Highlights (2/4) Debt and Cash Position  Concluded and drawn down USD 180 million Syndicated Term Loan facility  Bought back USD 21 million face value of FCCBs during the quarter. Outstanding FCCBs are down to USD 191.4 million face value  Cash and cash equivalents of USD 184 million as

  6. Slide 6: Q2 FY2012 Highlights (3/4)

    Q2 FY2012 Highlights (3/4) Seat Capacity And Utilization  Seat capacity of 22,519 seats worldwide - Reduced 823 seats during the quarter - 45 delivery centers as on September 30, 2011, compared to 43 as on June 30, 2011 o Addition of two centers in UK - Seat fill factor at 78% as on September 30, 2

  7. Slide 7: Q2 FY2012 Highlights (4/4)

    Q2 FY2012 Highlights (4/4) By Geography By Verticals By Delivery Location Client Concentration Firstsource© 2011 | Confidential | November 9, 2011 | 7 www.firstsource.com

  8. Slide 8: Agenda

    Agenda Q2 FY2012 Highlights Financial Performance Business Realignment Business Outlook Firstsource© 2011 | Confidential | November 9, 2011 | 8 www.firstsource.com

  9. Slide 9: Financial Performance – Q2 FY2012

    Financial Performance – Q2 FY2012 Q2 FY Q1 FY Q2 FY Revenue From Operations (IN INR Million) 2011 2012 2012 Income from services 4,900 5,189 5,287 Other operating Income 136 42 43 1.9% Q-o-Q Revenue from operations 5,036 5,231 5,330 5.8% Y-o-Y Personnel and Operating Expense 4,330 4,802 4,868 Operat

  10. Slide 10: Financial Performance – H1 FY2012

    Financial Performance – H1 FY2012 H1 FY H2 FY H1 FY (IN INR Million) Revenue From Operations 2011 2011 2012 Income from services 9,659 10,451 10,476 Other operating Income 284 159 85 6.2% Y-o-Y Revenue from operations 9,943 10,610 10,561 0.5% H-o-H Personnel and Operating Expense 8,557 9,108 9,670 O

  11. Slide 11: Agenda

    Agenda Q2 FY2012 Highlights Financial Performance Business Realignment Business Outlook Firstsource© 2011 | Confidential | November 9, 2011 | 11 www.firstsource.com

  12. Slide 12: Business Realignment (1/2)

    Business Realignment (1/2) • We have aligned our business structure taking into account three dimensions of - Vertical markets - Horizontal service lines - Geographies • Our vertical focus is highly relevant particularly from a market facing perspective - Sales, client management, marketing and solu

  13. Slide 13: Business Realignment (2/2)

    Business Realignment (2/2) • Moving forward in realigned business structure: - Verticalisation continues at the level of Sales, Solutioning and Marketing - We have created „Customer Management‟ and „Collections‟ as distinct horizontals o Currently, Customer Management spans across T&M and BFSI verti

  14. Slide 14: Agenda

    Agenda Q2 FY2012 Highlights Financial Performance Business Realignment Business Outlook Firstsource© 2011 | Confidential | November 9, 2011 | 14 www.firstsource.com

  15. Slide 15: Business Outlook (1/2)

    Business Outlook (1/2)  Significant growth in Provider segment  Two recent wins have started to ramp-up pipeline with increased interest from  Pipeline continues to be extremely strong: Premier Partnership Program (P3) - In hot pursuit of two new 3-year deals prospects worth USD 85 Mn TCV, expect

  16. Slide 16: Business Outlook (2/2)

    Business Outlook (2/2)  Revenue momentum to improve in H2 - Ramp-up of two recent wins in T&M business - Expecting conversion of strong T&M pipeline and commencement of revenues from these deals  Continue to encounter few industry specific uncertainties and headwinds - Declining volumes in BFSI Co

  17. Slide 17: Thank You

    THANK YOU Firstsource (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN) is a global provider of customised BPO (business process outsourcing) services to the Banking & Financial Services, Telecom & Media and Healthcare sectors. Its clients include FTSE 100, Fortune 500 and Nifty 50 compa

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