Ostasiatiske Kompagni A/S · OMXCOP:OKEAC
Ostasiatiske Kompagni A/S — Corporate Update (September 2003)
114 slides from Ostasiatiske Kompagni A/S's corporate update, Sep 12, 2003
Slide 1: Dumex Thailand Introduction
Dumex Dumex Thailand Thailand INTRODUCTION September 12, 2003 by Gerard Geraets Managing Director, Dumex Ltd.
Slide 2: Index
Index Index Who are we ? Milestones and Highlights Market and Competition Critical Factors Growth Opportunities Critical Success Factors Recall and Recovery Outlook 2
Slide 3: Who are we?
Who are we ? ‘DUMEX Thailand
Slide 4: Organization Chart
Organization Organization Chart Chart Gerard Geraets Managing Director Wanna Swuddigul Steve Donnelly Morten S. Knudsen Likhit Somboon Regional Financial Marketing Director Operations Manager HR Director Controller Wisanti Lomtakul Pisit Pittayanurak Deputy Financial Controller Sales Director Produc
Slide 5: Gerard Geraets
GERARD GERAETS 59 years Dutch National Business Administration Nijenrode University, The Netherlands 18 years of Asian experience in Thailand, Taiwan, Singapore Extensive marketing and General Management experience with o.a. Heineken, Sara Lee and Friesland Dairy Foods Almost 7 years wit
Slide 6: Wanna Swuddigul
WANNA SWUDDIGUL 37 years Thai National Master of Business Administration, Western Illinois University, USA 9 years experience in Marketing with Consumer Products Company 2 years experience as General Manager at Fast Food business 2 years experience in Marketing with Telecommunication bus
Slide 7: Steve Donnelly
STEVE DONNELLY 39 years New Zealand National Dairy Science and Technology, Massey University, New Zealand 10 years experience with New Zealand Dairy Group, including Production Mgr Anchor Products, Waitoa – Contract Manufacturer of Dumex products. 2 years with INC Shanghai in manufacturing
Slide 8: Morten Schott Knudsen
MORTEN SCHOTT KNUDSEN 32 years Danish National MBA, Imperial College, University of London, England HD in Accounting, Copenhagen Business School, Denmark 13 years in Finance, Accounts & Controls with EAC 7 years in Asia (Singapore/China/HK) in Finance Manager positions 2½ years with Du
Slide 9: Likhit Somboon
LIKHIT SOMBOON 38 years Thai national Master of Business Administration, Burapha University, Thailand. 15 years of experience in Human Resources Management in Petrochemical business (Shell and Caltex) and Air conditioning business (York). 2 years with Dumex Ltd. Thailand as Human Resource
Slide 10: Pisit Pittayanurak
PISIT PITTAYANURAK 41 years Thai National MBA, Thammasat University 8 years with Ernst & Young as Consultant & EDP Auditor 4 years with Telecommunication business as Finance Director 7 years with Heidelberg Thailand as Chief Financial Officer 2 months with Dumex as Financial Controller
Slide 11: Wisanti Lomtakul
WISANTI LOMTAKUL 34 Years Old Thai National Master Degree Graduate in Business Administration major in Marketing from Assumption University, Thailand. 8 Years Experience in Procter & Gamble Customer Business Development Department and Marketing Department 3 Years Experience in Dumex Sales
Slide 12: Milestones & Highlights
Milestones Milestones & & Highlights Highlights
Slide 13: Dumex Milestones
Dumex Dumex Milestones Milestones 1957 Dumex Ltd established in Thailand at Chaopraya River location 1990 Plant and office moved to Bangplee Industrial Estate 1999 ISO Certification 2000 HACCP Certification 2001 GMP Certification 13
Slide 14: Dumex Milestones (Cont.)
Dumex Dumex Milestones Milestones (Cont.) (Cont.) 1962 Introduction Dumex Infant Formula 1985 Introduction Mamex 1992 Introduction Dumex Follow-On Formula 1995 Introduction Mamil/Dumex 1-Plus 1998 Introduction Dumex Pouch Packs & 3-Plus 2000 Introduction Dumex UHT 2001 Introduction Dum
Slide 15: Market & Competition
Market Market & & Competition Competition
Slide 16: Milk is One of the Largest Categories in Thailand
Milk Milk is is One One of of the the Largest Largest Categories Categories in in Thailand Thailand and and Very Very Important Important to to the the Trade Trade 24.3 25 20 Baht Billions 15 11.4 (Latest Estimates) 10 9.4 9.9 Bil. Bht. is 5 2.57 Milk Powder 0 Baby Diaper Shampoo & Laundry Milk Cond
Slide 17: Infant and Child Milk Powder Market Segmentation (2003)
Infant Infant and and Child Child Milk Milk Powder Powder Market Market Segmentation Segmentation (2003) (2003) 27% Growing Up Full Cream Infant Formula Follow On 47% 15% 11% Source: ACNielsen YTD 2003 in Value 17
Slide 18: UHT Milk Market Segmentation
UHT UHT Milk Milk Market Market Segmentation Segmentation 13.0% 10.3% 76.6% General UHT Formulated Kids UHT Adult UHT Source: ACNielsen Formulated UHT includes: Dumex UHT, Bear Honey, Bear Superkid 1+ 3+, Alacta UHT, Foremost 123, Andec Adult UHT includes: all low fat & hi calcium products 18
Slide 19: Market Developments in 2003
Market Market Developments Developments in in 2003 2003 Flat milk powder market in volume but 5% growth in value (MAT) Growth of “Premium” segment, particularly IFFO Continuing growth of GUM of 5% (+15% in 2002) at the expense generic Full Cream (-9%) and Follow On (-9%) YTD Limited growth U
Slide 20: Competitive Developments
Competitive Competitive Developments Developments 90% of total milk powder market only in the hands of 3 players, Nestle, Dumex, Mead Johnson Dumex commanding the IFFO “Standard” market Nestle leading the GUM market Mead Johnson dominating the “Premium” market Head-to-head competition in M
Slide 21: Critical Factors
Critical Critical Factors Factors Economic Development and Disposable Income 21
Slide 22: Thai consumers the most optimistic
Thai Thai consumers consumers the the most most optimistic optimistic Master Index Jun 2003 Dec 2002 Thailand 80.3 70.3 Malaysia 71.8 73.0 India 70.1 62.1 China 68.0 84.4 Indonesia 57.5 56.0 New Zealand 56.6 65.8 Philippines 50.1 33.6 Australia 45.3 44.6 Singapore 33.9 31.4 South Korea 31.0 39.2 Tai
Slide 23: Critical Factors
Critical Critical Factors Factors Economic Development and Disposable Income Demographic Development 23
Slide 24: Birthrate
Birthrate Birthrate 900000 879,758 -2.04% 861,810 850000 +1.51% -10.15% 786,018 800000 -2.53% +0.65% 774,349 771,125 766,107 750000 700000 650000 1997 1998 1999 2000 2001 2002Est. Source : Department Local Administration of Ministry of Interior 24
Slide 25: Projected Age Profile of Thailand
Projected Projected Age Age Profile Profile of of Thailand Thailand Age Group 2000 2005 2010 2015 0 – 4 year(s) % 9.2 8.4 7.6 7.0 1000 5,778 5,586 5,296 5,074 5 – 14 years % 17.5 16.8 16.3 15.0 1000 10,991 11,172 11,358 10,874 25
Slide 26: Critical Factors
Critical Critical Factors Factors Economic Development and Disposable Income Demographic Development Consumer Behavior 26
Slide 27: Critical Factors
Critical Critical Factors Factors Economic Development and Disposable Income Demographic Development Consumer Behavior Innovation 27
Slide 28: Critical Factors
Critical Critical Factors Factors Economic Development and Disposable Income Demographic Development Consumer Behavior Innovation Marketing Investments 28
Slide 29: Dumex Growth Opportunities
Dumex Dumex Growth Growth Opportunities Opportunities
Slide 30: Premium Development (Value)
Premium Premium Development Development (Value) (Value) 8% 27% 34% 73% 58% 2003 (Jan-Jul) 2003 (Jan-Jul) IF/FO GUM STD PREM SUPER PREM Source: ACNielsen 30
Slide 31: Pricing Standard - Premium
Pricing Pricing Standard Standard -- Premium Premium Standard Premium Super Premium IF/FO 100 137 180 GUM 100 131 - 31
Slide 32: Growing-up Market Development (Val)
Growing-up Growing-up Market Market Development Development (Val) (Val) Baht 3,200 ,000 + 15% 3,000 ,000 2,800 ,000 + 10% 2,600 ,000 + 3% - 0.5% 2,400 ,000 2,200 ,000 2,000 ,000 1998 1999 2000 2001 2002 Source: ACNielsen 32
Slide 33: Growing-up Share Development (Val)
Growing-up Growing-up Share Share Development Development (Val) (Val) % Share .0 70 .0 60 .0 50 .0 40 .0 30 .0 20 .0 10 0.0 1998 1999 2000 2001 1st HY' 02 2nd HY'02 1st HY'03 Dumex Nestle MJ Source: ACNielsen 33
Slide 34: Dumex Thailand Outlook
Dumex Dumex Thailand Thailand Outlook Outlook
Slide 35: Dumex Thailand Marketing Review
Dumex Dumex Thailand Thailand Thailand Marketing Review September 12, 2003 by Wanna Swuddigul Marketing Director, Dumex Ltd.
Slide 36: Topics
Topics Topics Thailand Marketing Team Thailand Milk Market Review Market Share Development Key Success Factors Winning Brand – Measurement of brand strength Identify growth opportunities 36
Slide 37: Marketing Organization Structure
Marketing Marketing Organization Organization Structure Structure Marketing Director Wanna S. Marketing Mgr Marketing Mgr National Nutri. Registration Mkt & Sales Senior CRM Mgr IFFO GUM Mgr Mgr Admin. Nutritionist Standard Standard Bangkok Hotline Premium Premium Upcountry Premium 37
Slide 38: Thailand Milk Market Development
Thailand Milk Market Development 38
Slide 39: Thailand Market Growth: Powder Milk
Thailand Thailand Market Market Growth Growth :: Powder Powder Milk Milk Higher growth in value term lead by the launch of super premium in IFFO segment GUM GUM Total Total IFFO IFFO Note : Total Child Powder = Total Milk Powder excluding Adult Milk Source : ACNielsen 39
Slide 40: Thailand Market Growth: Liquid Milk
Thailand Thailand Market Market Growth Growth :: Liquid Liquid Milk Milk Liquid milk market is stable (both in volume and value). Dumex is categorized in formulated kids UHT milk market. Form. kids total total Form. kids Kids Kids Total UHT Milk Market Kids UHT Milk Market Formulated Kids UHT Milk M
Slide 41: Market Share Development
Market Market Share Share Development Development 41
Slide 42: Volume Share Development - IF/FO
Volume Volume Share Share Development Development -- IF/FO IF/FO After our recall case last year, our share is now back to the same level as before the recall. Nestle and Mead Johnson shares have declined. Wyeth has increased share after the launch of new super premium end of last year. 40 35 30 25
Slide 43: Volume Share Development - GUM
Volume Share Development - GUM Nestle is the strong #1 share lead by Bear brand. With our brand strength, Dumex share is now back to the level before crisis. Mead Johnson share has continuously declined since the beginning of this year. 60 % 50 % Nestle 40 % Dumex Share 30 % 20 % 10 % Mead Johnson 0
Slide 44: Volume Share - Formulated Kids UHT
Volume Volume Share Share –– Formulated Formulated kids kids UHT UHT Recently, Dumex share has increased significantly as a result of new product and flavor introduction and effective advertising support (Paradorn campaign). 80 60 40 20 0 1999 2000 2001 2002 JF02 MA02 MJ02 JA02 SO02 ND02 JF03 MA03 M
Slide 45: Dumex Thailand Agenda
Dumex Dumex Thailand Thailand Agenda 1. Organisation structure 2. Macro Economic Development 3. Financial Performance 4. IT overview 5. Business Performance Management 45
Slide 46: Dumex Thailand - F&A Organisation
Dumex Dumex Thailand Thailand –– F&A F&A Organisation Organisation Regional Financial Controller Morten Schott Knudsen Financial Controller MIS Manager Pisit Pittayanurak Renu Prakittimongkol Cost Controlling Financial Analysis IT Manager SAP (Plans & Controls) Support Product costing Group reportin
Slide 47: Macro Economic Development
Dumex Dumex Thailand Thailand 2. Macro Economic Development z GDP trend z Currency Exchange rates z Interest rates 47
Slide 48: GDP Growth
GDP GDP Growth Growth 8.0% 5.2% 5.5% 6.0% 4.6% 4.4% 4.0% 2.0% 2.0% GDP Growth (%) 0.0% 1998 1999 2000 2001 2002 2003f -2.0% -4.0% -6.0% -8.0% -10.5% -10.0% -12.0% Source : Bank of Thailand ( www. bot. org.th) 48
Slide 49: Currency Exchange Rates
Currency Currency Exchange Exchange Rates Rates Dec Dec Aug % 2001 2002 2003 Change USD 44 . 21 43 . 32 41 . 15 -5.0 % DKK 5 . 26 6 . 12 6 . 03 -1.4 % 49
Slide 50: Interest Rates
Interest Interest Rates Rates Dec Dec Aug 2001 2002 2003 Deposit 1 . 75 % 1 . 50 % 0 . 75 % Overdraft 7 . 50 % 6 . 75 % 5 . 75 % Bill of Exchange 5 . 09 % 3 . 79 % 2 . 50 % 50
Slide 51: Financial Development
Dumex Dumex Thailand Thailand 3. Financial Development z Sales/Operating margin z Economic Profit (EP) z Managing Working Capital 51
Slide 52: Managing Working Capital
Managing Managing Working Working Capital Capital z Balanced scorecard targets closely monitored: − Inventories (days & accuracy) − Accounts receivable (Concessionaire system - A/R ageing) z Ongoing initiatives to reduce working capital: − Blending of base products − Local packing − 12 months rollin
Slide 53: Business Performance Management
Dumex Dumex Thailand Thailand 5. Business Performance Management z EAC Reporting Framework z EAC Corporate Reporting System z Key Benefits 53
Slide 54: EAC Reporting Framework
EAC EAC Reporting Reporting Framework Framework z Balance Scorecard (BSC/KPI) z 4 Documents Concept − Strategic plan (with BSC objectives – 5 year Plan + model) − Business Plan − Marketing Plan − Financial Budget & assumptions z Performance contracts (linked to BSC) z Financial performance (linked t
Slide 55: EAC Corporate Reporting System
EAC EAC Corporate Corporate Reporting Reporting System System z All EAC legal entities (mainstream/business groups/business unit) z Reporting of performance by Month/Qtr/Year − Actual − Forecast (Monthly) − Budgets − 5 year financial plans 55
Slide 56: EAC Corporate Reporting System
EAC Corporate Reporting System Information (Data/Accounts): − Full detailed P&L and balance sheet − Key figures (including EP/EVA) − Treasury reporting (CF, exchange positions matched to P&L) − Validation accounts 56
Slide 57: EAC Corporate Reporting System
EAC EAC Corporate Corporate Reporting Reporting System System z Standard Group Reports − ONE SET OF REPORTS − In line with external reporting (incl. Notes) − Detailed for local mgmt/drill down for analysis z Automatic download from GL/Systems z Reporting: − Detailed, Fast, Accurate, Integrity 57
Slide 58: Summary of Key Benefits
Summary Summary of of Key Key Benefits Benefits z Fully integrated performance management − Strategic Plans/Targets − Detailed Budgets − Analysis, Modelling and Forecasting − Monitoring & Reporting z Deliver one consistent view (data integrity) − Enhance information value of the data − One set of re
Slide 59: Dumex Thailand Human Resource Management
Dumex Dumex Thailand Thailand Human Resource Management September 12, 2003 by Likhit Somboon HR Director, Dumex Ltd.
Slide 60: Employee Profile
Dumex Dumex Thailand Thailand Employee Employee Profile Profile ¾ Total 375 Employees 6% 7% 49% 22% 16% HR & Admin. F&A Sales Marketing Operations 60
Slide 61: Gender
Gender Gender Male 41% Female 59% 61
Slide 62: Age of Employee
Age Age of of Employee Employee More than 46 years 20 - 25 years 41 - 45 years 18% 9% 36 - 40 years 15% 26 - 30 years 23% 31 - 35 years 24% 62
Slide 63: Year of Service
Year Year of of Service Service <20 - 25 years More 2% than 26 <16 - 20 years years 1% <11 - 15 years 12% 0 - 5 years 57% <6 - 10 years 24% 63
Slide 64: Job Level
Job Job Level Level ¾ Total 375 Employees 20% 49% 31% Rank & File Supervisor & Professional Manager & Above 64
Slide 65: Educational Level
Educational Educational Level Level Master Degree High School 15% 32% Bachelor Certificate/ Degree Diploma 43% 10% 65
Slide 66: Human Resources Mission
Human Human Resources Resources Mission Mission We are committed to make DUMEX into a True Learning and Performance Driven Organization by developing our staff’s competencies in alignment with the company’s Vision, Mission and Core Values. 66
Slide 67: A High Performing & Learning Organization
A A High High Performing Performing & & Learning Learning Organization Organization 67
Slide 68: Learning & Development Strategies
Learning Learning & & Development Development Strategies Strategies Coaching •Line Management & HR Consultant •Qualification Booklet On the Job •Job rotation •Structured Program such as SPMS / NPDMS / CCMD / DMDP Program •Functional such as Computer, English Language, Presentation, ISO, etc. •Compan
Slide 69: Learning & Development Budget
Learning Learning & & Development Development Budget Budget 10 9 8 7 6 5 4 3 2 1 0 2001 2002 2003 Training Budget (% of Payroll) 69
Slide 70: Y2002 Training Budget Allocation
Y2002 Y2002 Training Training Budget Budget Allocation Allocation 20% 20% 10% 50% Functional Leadership CCMD other 70
Slide 71: Customer and Category Management Development (CCMD)
Customer Customer and and Category Category Management Management Development Development (CCMD) (CCMD) ¾ Participants: Key managers from Sales & Marketing Team. ¾ Time line: mid Y2002 – Y2003. ¾ The interactive program with effective role play, development action plan, monitoring and follow up. ¾ C
Slide 72: Customer and Category Management Development (CCMD)
Customer Customer and and Category Category Management Management Development Development (CCMD) (CCMD) ¾ The Principles of Customer Management ¾ Building Category Based Commercial Arguments ¾ Customer Business Planning ¾ Advanced Negotiation 72
Slide 73: Moving Forward
Moving Moving Forward Forward 73
Slide 74: Competency Management System
Competency Management System 74
Slide 75: Competency Based HR Systems
Competency Competency Based Based HR HR Systems Systems Succession Planning KPI / Talent Performance Management Management Performance Reward & Strategy Appraisal Recognition Recruitment & Promotion Deployment Learning & Development 75
Slide 76: InnovAction Training Centre
Through learning programmes, the InnovAction Training Centre aim to not only inspire creative and innovative energy, but also in the sharing of practical tools that will move these new ideas forward into Action. A large part of the centre's activity involves in the learning and sharing of practical
Slide 77: Community Support
COMMUNITY COMMUNITY SUPPORT SUPPORT 77
Slide 78: Community Support
Community Community Support Support ¾ Student Trainee (Summer Program). ¾ Participate in social activities such as Children day, Mother day, etc. ¾ Activity Support to Boy Home (Donation). T 78
Slide 79: Thailand
Thailand
Slide 80: Thank You
THANK YOU ‘ DUNE <« Thaikand|—
Slide 81: Operations Department
Operations Operations Department Department By : Steve Donnelly Operations Manager 81
Slide 82: Operations Chart
Operations Operations Chart Chart Operations Manager Supply Chain Factory Quality Asst. QA R&D Manager Manager Manager Manager Manager 82
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83
Slide 84: Packaging Innovation
Packaging Packaging Innovation Innovation 84
Slide 85: Blending
Blending Blending 85
Slide 86: Dumex Process Flow
Dumex Process iow Loss In Weight Room Bhgee Milles -750 kg/mix/90sec -Avg. time used up/mix ~ 9 min depending on size and no. of line Pouen Line v 7 on Sep AM 3 arator] Pa — ; 1 T Size (g.) TAM Speed (pou/min) 100 , 200 360 700 Speed (can/min) 70 Filer! Filler2 | i : : (race) [ree (wise! —— wae cin)
Slide 87: E-Sprint
E-Sprint E-Sprint E-Sprint 87
Slide 88: Warehousing
Warehousing Warehousing 88
Slide 89: Delivery Lead Time Reduction After Concessionaire Establishment
Delivery Delivery Lead Lead Time Time Reduction Reduction After After Concessionaire Concessionaire Establishment Establishment 7-10 days delivery Dumex BKK Customers Before CSN Only 1-2 days Dumex BKK CSN Customers After CSN 89
Slide 90: ISO 9001 Certificate
Certificate Bei ISO 9001 CUSTOMERS INNOVATION PEOPLE INTEGRITY — ann HIANIIH ynains AnwwodAUA= Ane
Slide 91: GMP Audit 2003
GMP GMP Audit Audit 2003 2003 Score 10 9.49 9.39 9.08 9 8.43 8 7 6 5 Y2000 (Jul-Dec) Y2001 Y2002 Y2003 (Jan-Aug) 91
Slide 92: GMP Score
| GMP Score 100 - 98 4 97.07 96 4 94 4 92 4 90.61 90 4 ss 4 86 4 84 4 82 4 so J 2001 2002
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93
Slide 94: Speed-to-Market
OM Eo Infant and Child Nutrition ==. a
Slide 95: Dumex Customer Management
Dumex Dumex Thailand Thailand Dumex Customer Management September 12, 2003 by Wisanti Lomtakul Deputy Sales Director, Dumex Ltd.
Slide 96: Topics
Topics Topics • Trade Development in Thailand • How Dumex Thailand manages the Customer both Modern Trade and General Trade 96
Slide 97: Country Highlights - Thailand
Country Country Highlights Highlights -- Thailand Thailand RETAIL STRUCTURE – STORE NUMBERS TRADE SECTORS 2000 2002 MODERN TRADE: Large Format Stores 78 112 -Hypermarkets 59 91 -Cash & Carry/Warehouse Club 19 21 Supermarkets 491 505 Convenience Store 3,100 3,555 Chain Drugstores 136 130 GENERAL TRAD
Slide 98: Key Modern Trade in Thailand
Key Key Modern Modern Trade Trade in in Thailand Thailand Hypermarket Supermarket Convenience Store Cash & Carry 98
Slide 99: Key Modern Trade in Thailand are belonging to Global/International Retailers
Key Key Modern Modern Trade Trade in in Thailand Thailand are are belonging belonging to to Global/International Global/International Retailers Retailers Rank /Group/ Origin Sales No. Countries % Foreign Sales Grocery Sales % US$ bn 1 Walmart US 191.3 11 17 40 2 Carrefour FR 62.3 32 48 71 3 Ahold NL
Slide 100: Store Expansion of International Retailers is very fast
Store Store Expansion Expansion of of International International Retailers Retailers is is very very fast fast ACCOUNT 1999 2003(E) Store Store M akro 17 23 Tesco/Lotus 17 58 Lotus- Hypermarket 46 LotusExpress 8 Lotus- ValueStore 2 Lotus- Supermarket 2 Big-C(Casino) 20 37 Carrefour 9 19 7-Eleven 1,
Slide 101: General Trade Structure
General Trade Structure d er P ow •Local Supermarket T ilk UH •Grocery Wholesalers r M or s fo ts f •Grocery Stores lt et utle O u O •Drug Stores 0 0 000 3 ,0 80, 2 2 101
Slide 102: Our Customer Management Vision
Our Our Customer Customer Management Management Vision Vision to to become become the the “World “World Class” Class” Customer Customer Management Management Organization Organization “To drive sales of our brands by being the preferred supplier in the eyes of our trade customers through delivering
Slide 103: Customer Management/ECR Core Work
Customer Management/ECR Core Work Strategic Alignment Demand Supply Management Management Enabling Organization and Technology 103
Slide 104: Strategic Alignment
Strategic Strategic Alignment Alignment Key Activities: Top-to-Top Meeting Joint Business Plan Joint Score Card Retailer Supplier Retailer Agenda: Supplier Agenda: •Category Sales •Dumex Share •Category Profits •Dumex Sales •Traffics •Good Shelf/Display •Lower Cost •No OOS •Lower OOS •Good Pro
Slide 105: Joint Dumex - Retailer Category Management Project
Joint Joint Dumex Dumex –– Retailer Retailer Category Category Management Management Project Project Category Captain for “Milk” Zone Milk Powder Project Category Captain for Milk Powder (Infant/Follow-on) Shelving & Dist. Project Category Captain for Milk Powder Space Management Captain for Milk Po
Slide 106: Tape Interview on Category Management Project with Big C
Tape Tape Interview Interview on on Category Category Management Management Project Project with with Big Big C C Supercenter Supercenter (Casino) (Casino) 106
Slide 107: Supply Management Project
Supply Supply Management Management Project Project EDI Order with Modern Trade Retailers − Automatic and Faster Order Process − Avoid Human Error in Key-in order − Cost Savings Vendor Manage Inventory − Reduce OOS − Reduce Inventory Cost for Retailers − Sharing of Inventory Data to Suppliers ->
Slide 108: Tape Interview Tops Supermarket for Joint Supply Chain Project
Tape Tape Interview Interview Tops Tops Supermarket Supermarket (Ahold (Ahold Co.) Co.) for for Joint Joint Supply Supply Chain Chain Project Project
Slide 109: General Trade Channel
General General Trade Trade Channel Channel
Slide 110: Old Distribution System: Centralized
Old Old Distribution Distribution System: System: Centralized Centralized • Sales Team from BKK • Delivery from BKK • 4,000 Direct Customers and Shipping Points to Dumex Thailand 110
Slide 111: New Distribution System: Concessionaires Nationwide
New Distribution System: Assign 15 Concessionaires nationwide CSN COVERAGE – DUMEX THAILAND Concessionaires Functions: • Warehouse & Inventory • Office • Sales People and Sales Facility • Delivery • Credit Control • Support Promotion • SharingLocal Knowledge 111
Slide 112: Delivery Lead Time Reduction After CSN Establishment
Delivery Lead Time Reduction After CSN Establishment 7-10 days delivery Dumex Customers Before BKK CSN Dumex Only 1-2 days Customers CSN After BKK CSN 112
Slide 113: Interview Ratchasrima DC and Taweekit Plaza
Interview Interview Ratchasrima Ratchasrima DC DC and and Taweekit Taweekit Plaza Plaza
Slide 114: Thank You!
Thank You! ‘DUMEX Thailand
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