Canara Bank · NSE:CANBK
Canara Bank — FY2014 Earnings Presentation
60 slides from Canara Bank's earnings presentation, March 2014
Slide 1: Performance Highlights March 2014
PERFORMANCE HIGHLIGHTS MARCH 2014 www.canarabank.com Page 1
Slide 2: Highlights – March'2014
HIGHLIGHTS – March’2014 • Net profit for Q4FY14 at ` 611 crore up by 49.4% over previous quarter (Q3FY14) net profit level of ` 409 crore. • Gross NPA Ratio down to 2.49% from 2.57% as at March 2013 and from 2.79% at Dec’13. • Net NPA ratio down to 1.98% from 2.18% as at March 2013 and from 2.39% at
Slide 3: Highlights – March'2014
HIGHLIGHTS – March’2014 • Robust growth in retail business- MSME (35%), MSE (38%), Retail Lending (45%), Housing Loans (50%), Vehicle Loans (62%) and other personal loans (58%). • Mandatory norms complied under Priority Credit, Agriculture, MSE (Accounts and Amount), Minority Communities and Weaker
Slide 4: Highlights – March'2014
HIGHLIGHTS – March’2014 • Total income for the full year increased by16.8% to `43480 crore. • Income from loans/advances increased by 16.7% to `28457 crore. • Net Int. Income for the FY14 at `8944 crore increased by 13.5% y.o.y and 39.6% Q.o.Q • Operating Profit for the full year at `6796 crore, rec
Slide 5: Performance Highlights - Business
PERFORMANCE HIGHLIGHTS- BUSINESS Amt. in ` Crore y.o.y SEQ Parameters MAR’13 JUNE’13 SEP’13 Dec’13 MAR’14 Growth (%) (%) Deposits 355856 381972 391613 408924 420723 2.9 18.2 Advances 242177 249891 281104 287700 301067 4.6 24.3 Business 598033 631863 672717 696624 721790 3.6 20.7 C-D Ratio 68.05 65.4
Slide 6: Performance Highlights - Overseas Business
PERFORMANCE HIGHLIGHTS- OVERSEAS BUSINESS y.o.y MAR’ 13 MAR’ 14 Growth (%) Parameters USD Mn ` Crs USD Mn ` Crs Deposits 2225 13749 3647 21870 59.07 Advances 2433 15037 3243 19224 27.84 Gross Income 113 637 187 1092 71.43 Gross Expenditure 80 450 146 851 89.11 Gross Profit 33 187 41 242 29.41 Overse
Slide 7: Performance Highlights - Profitability Q4 FY14
PERFORMANCE HIGHLIGHTS- PROFITABILITY-Q4 FY14 Amt. in ` Crore y.o.y SEQ Parameters Q4FY13 Q3FY14 Q4FY14 Growth (%) (%) Total Income 9472 10935 11610 6.2 22.6 Total Expenses 7774 9344 9728 4.1 25.1 Operating Profit 1698 1591 1882 18.3 10.8 Net Profit 725 409 611 49.4 -- NIM (%) 2.40 2.21 2.27 -- -- w
Slide 8: Performance Highlights - Profitability Mar'14
PERFORMANCE HIGHLIGHTS- PROFITABILITY- MAR’14 Amt. in ` Crore y.o.y M ar’13 Dec’13 Mar’14 SEQ Parameters Growth (12 months) (9 months) (12 months) (%) (%) Total Income 37231 31871 43480 36.4 16.8 Total Expenses 31341 26957 36684 36.1 17.0 Operating Profit 5890 4914 6796 38.3 15.4 Net Profit 2872 182
Slide 9: Performance Highlights - Expanding the Reach
PERFORMANCE HIGHLIGHTS- EXPANDING THE REACH Mar’13 Dec’13 Mar’14 Y-o-Y incr Branch Network 3728 4557 4755 1027 ATM Strength 3526 4543 6312 2786 Debit Card (In Lakh) 95.52 133.21 151.29 55.77 4750 domestic Branches Population No.of % to total group branch 5 overseas branches at Rural 1444 30.40% Lond
Slide 10: Business Segments
BUSINESS SEGMENTS www.canarabank.com Page 10
Slide 11: Segment Wise Deposits
SEGMENT WISE DEPOSITS Amt. in ` Crore y.o.y SEQ Parameters MAR’13 JUN’13 SEP’13 DEC’13 MAR’14 Growth (%) (%) Total Deposits 355856 381972 391613 408924 420723 2.89 18.23 Current 14893 14374 15208 14793 17744 19.95 19.14 Saving 71168 73938 80070 79671 85536 7.36 20.19 CASA 86061 88312 95278 94465 103
Slide 12: Broad Based Credit Growth Y.o.Y
BROAD BASED CREDIT GROWTH Y.o.Y Credit Segments Mar’13 DEC’13 Mar’14 Y.o.Y Y.o.Y Y.o.Y Priority Sector 17% 33% 24% Agriculture 28% 29% 20% MSME 6% 46% 35% MSE 10% 50% 38% Retail -7% 55% 45% Housing -17% 71% 50% Vehicle 18% 58% 62% Other Personal Loans 13% 50% 58% www.canarabank.com Page 12
Slide 13: Loans & Advances Segment
LOANS & ADVANCES SEGMENT Amt. in ` Crore y.o.y Parameters MAR’13 JUN’13 SEP’13 DEC’13 MAR’14 SEQ(%) Growth (%) Advances (Net) 242177 249891 281104 287700 301067 4. 65 24.32 Total Priority 78998 83085 88280 93018 97762 5.10 23.75 Agriculture 40786 43292 44042 45703 48797 6.77 19.64 - Direct 37984 401
Slide 14: Achievement Under Mandated Targets – Priority Sector
ACHIEVEMENT UNDER MANDATED TARGETS – PRIORITY SECTOR Achieved the mandated targets in respect of Total priority credit (42.52% against 40% norm) Agriculture (21.22% against 18% norm) Mandated Direct agriculture ( 19.25% against 13.5% norm) Targets under Credit to specified minority communities Prior
Slide 15: Performance of Retail Advances
Performance of Retail Advances Amt. in ` Crore y.o.y Type of MAR’13 JUN’13 SEP’13 DEC’13 MAR’14 SEQ(%) Growth Advance (%) Housing loan 13134 14406 18392 20042 19684 -1.79 49.87 Vehicle loan 1913 2092 2344 2791 3099 11.04 62.00 Other Pers Loan 3694 4317 4867 5223 5845 11.91 58.23 Education loan 4343
Slide 16: Exposure - Infrastructure
EXPOSURE - INFRASTRUCTURE Amt. in ` Crore % Share y.o.y Parameters MAR’13 SEPT’13 DEC’13 MAR’14 Total SEQ(%) Growth Adv (%) Roads 5726 5271 6529 6980 2.30 6.91 21.90 Ports 619 597 1112 1092 0.36 -1.80 76.41 Airports 1507 1355 1380 1827 0.60 32.39 21.23 Power (Generation, 32076 38707 38414 38294 12.6
Slide 17: Exposure - Power Sector & Aviation
EXPOSURE - POWER SECTOR & AVIATION Amt. in ` Crore % Share y.o.y Parameters MAR’13 SEPT’13 DEC’13 MAR’14 Total SEQ(%) Growth Adv (%) -Power Generation 14234 18754 19334 20003 6.59 3.46 40.53 -Power Transmission 1280 2171 2286 2215 0.73 -3.11 73.05 -Power Distribution 16562 17782 16794 16076 5.30 -4.
Slide 18: Exposure to Other Sectors
EXPOSURE TO OTHER SECTORS Amt. in ` Crore EXPOSURE TO CAPITAL MARKET y.o.y Parameters MAR’13 SEPT’13 DEC’13 MAR’14 SEQ(%) Growth (%) Outstanding 2330 2296 2312 2210 -4.41 -5.15 EXPOSURE TO NBFCs HFCs 6925 10963 11433 8144 -28.77 17.61 Private 11102 14433 14740 12163 -17.48 9.56 Public 5398 5296 5119
Slide 19: Financials
FINANCIALS www.canarabank.com Page 19
Slide 20: Profitability - Q4 FY14
PROFITABILITY- Q4 FY14 Amt. in ` Crore y.o.y SEQ Parameters Q4 FY13 Q1FY14 Q2 FY14 Q3 FY14 Q4 FY14 Growth (%) (%) Total Income 9472 10508 10427 10935 11610 6.17 22.57 Total Expenses 7774 8610 9003 9344 9728 4.11 25.13 Operating Profit 1698 1898 1425 1591 1882 18.29 10.86 Provisions 973 1106 799 1182
Slide 21: Profitability – Mar'14
PROFITABILITY – MAR’14 Amt. in ` Crore y.o.y Parameters Mar’13 9M FY14 Mar’14 SEQ (%) Growth (%) Total Income 37231 31871 43480 36.4 16.8 Total Expenses 31341 26957 36684 36.1 17.0 Operating Profit 5890 4914 6796 38.3 15.4 Provisions 3018 3087 4358 41.2 44.4 Net Profit 2872 1827 2438 33.4 -- Net Int
Slide 22: Break-up: Income – Q4 FY14
BREAK-UP : INCOME – Q4 FY14 Amt. in ` Crore y.o.y Growth Parameters Q4FY13 Q1 FY14 Q2 FY14 Q3 FY14 Q4 FY14 SEQ (%) (%) Interest on Advances 6073 6450 6964 7360 7683 4.39 26.52 Interest on Investments 2307 2482 2597 2575 2598 0.89 12.62 Other Interest Income 85 338 93 149 259 73.83 202.56 Total Inter
Slide 23: Break-up: Income – Mar'14
BREAK-UP : INCOME – MAR’14 Amt. in ` Crore y.o.y Growth Parameters Mar’13 9M FY14 Mar’14 SEQ (%) (%) Interest on Advances 24380 20774 28457 37.0 16.7 Interest on Investments 9112 7653 10251 33.9 12.5 Other Interest Income 586 580 839 44.7 43.3 Total Interest Income 34078 29008 39548 36.3 16.1 Non -
Slide 24: Break-up: Expenditure – Q4 FY14
BREAK-UP : EXPENDITURE – Q4 FY14 Amt. in ` Crore y.o.y Growth Parameters Q4FY14 Q1 FY14 Q2 FY14 Q3 FY14 Q4 FY14 SEQ (%) (%) Interest Expenses 6374 7278 7463 7857 8005 1.88 25.57 Interest on Deposits 6135 6948 6923 7311 7476 2.26 21.87 Staff Expenses 888 887 933 873 979 12.14 10.22 Other Op Exp 511 4
Slide 25: Break-up: Expenditure – Mar'14
BREAK-UP : EXPENDITURE – MAR’14 Amt. in ` Crore y.o.y Growth Parameters Mar’13 9M FY14 Mar’14 SEQ (%) (%) Interest Expenses 26199 22599 30603 35.42 16.81 Interest on Deposits 25250 21181 28658 35.30 13.50 Staff Expenses 3254 2693 3672 36.35 12.87 Other Op Exp 1888 1665 2409 44.68 27.55 Total Op Exp
Slide 26: Break-up: Non-Interest Income
BREAK-UP: NON-INTEREST INCOME Amt. in ` Crore Parameters y.o.y Mar’13 9M FY14 Mar’14 Growth (%) Com & Exchange 798 656 940 17.79 -Govt. Business 72 48 91 26.39 -Bancassurance 43 26 47 9.30 Profit from Exch. Transactions 464 444 670 44.40 Rent – Lockers 59 65 67 13.56 Dividend Income 57 51 70 22.81 R
Slide 27: Break-up: Provisions - Q4FY14
BREAK-UP : PROVISIONS- Q4FY14 Amt. in ` Crore Provisions for Q4 FY13 Q1 FY14 Q2 FY14 Q3 FY14 Q4 FY14 NPAs 346 443 347 543 802 Restructured Assets 156 193 (55) 25 -169 /Diminution in Fair value Standard Assets 91 90 183 93 112 Provisions on 84 88 85 157 362 Investments Tax 220 190 125 130 180 Others
Slide 28: Break-up: Provisions – Mar'14
BREAK-UP : PROVISIONS – MAR’14 Amt. in ` Crore Provisions for Mar’13 9M FY14 Mar’14 NPAs 1861 1333 2135 Restructured Assets /Diminution in 361 163 -6 Fair value Standard Assets 256 366 478 Provisions on (371) 330 692 Investments Tax 800 445 625 Others 111 449 434 Total Provision &Contingency 3018 30
Slide 29: Earnings Profile
EARNINGS PROFILE In % Parameters Q4FY13 Q1FY14 Q2FY14 Q3FY14 Q4FY14 NIM 2.40 2.21 2.22 2.21 2.27 ROAA 0.77 0.75 0.58 0.37 0.54 EPS (` ) (not Annualized) 16.37 17.88 14.13 9.24 13.65 Book Value (` ) 490.56 509.48 524.94 518.61 520.04 ROE (Annualized) 14.03 14.21 12.51 10.81 10.59 Cost-Income Ratio (C
Slide 30: Trend in Cost and Yield (%)
TREND IN COST AND YIELD (%) In % Mar’13 Jun’13 Sep’13 Dec’13 Mar’14 Cost of Deposits 7.72 7.54 7.50 7.48 7.42 Cost of Funds 6.96 6.91 6.86 6.82 6.80 Yield on Advances 11.13 10.74 10.63 10.55 10.54 Yield on Funds 9.05 8.80 8.81 8.75 8.79 Yield on Investments 8.12 8.00 7.99 7.99 8.03 www.canarabank.co
Slide 31: Investment Classification
Investment classification Amt. in ` Crore % Share in % Share in Parameters MAR’13 Total DEC’13 Mar’14 Total Portfolio Portfolio SLR 102003 84% 112003 108095 85 Non SLR 18700 15% 18279 18758 15 Total (Domestic) 120703 99.6% 130282 126853 100 Held For Trading 741 1% 720 157 0.1 Available For Sale 4710
Slide 32: Asset Quality
ASSET QUALITY www.canarabank.com Page 32
Slide 33: Asset Quality
ASSET QUALITY Amt. in ` Crore Mar’13 June’13 Sep’13 Dec’13 Mar’14 Gross NPA 6260 7329 7475 8074 7570 Gross NPA Ratio (%) 2.57 2.91 2.64 2.79 2.49 Net NPA 5278 6209 6459 6870 5965 Net NPA Ratio (%) 2.18 2.48 2.30 2.39 1.98 Cash Recovery (cumulative) 4006 888 1923 3135 5494 Cash Recovery of ` 5494 cro
Slide 34: Gross NPA Movement - Yearly
GROSS NPA MOVEMENT - Yearly (` in crore) PARTICULARS 31.03.2013 31.12.2013 31.03.2014 Opening Gross NPA 4032 6260 6260 Additions 5819 6309 8444 Sub Total 9851 12569 14704 Less: Reduction (a+b+c+d)) 3591 4495 7134 a) Write Off (Including Addn Prudential Write-off) 1535 1188 1591 b) Upgradation 852 20
Slide 35: Gross NPA Movement - Quarterly
GROSS NPA MOVEMENT- Quarterly Amt. in ` Crore Parameters MAR’13 JUN’13 SEPT’13 DEC’13 MAR’14 Gross NPAs: Opening Balance 6090 6260 7329 7475 8074 Additions: Fresh Slippages 1086 2688 1520 2100 2135 Sub Total 7176 8948 8849 9575 10209 Less: Reduction (a+b+c+d) 916 1620 1374 1501 2639 a. Recovery for
Slide 36: NPA Composition
NPA COMPOSITION Amt. in ` Crore Parameters MAR’13 JUN’13 SEPT’13 DEC’13 MAR’14 Gross Advances 243936 251970 283024 289833 303431 Sub-Standard 4279 5178 4770 5211 3436 Doubtful 1932 2125 2705 2863 4134 Loss 50 26 NIL NIL NIL Provision Coverage Ratio (%) 61.35 58.18 57.77 57.39 60.11 www.canarabank.co
Slide 37: Sector-wise NPA Slippages
SECTOR-WISE NPA SLIPPAGES Amt. in ` Crore Q4 Q1 Q2 Q3 Q4 % to total SECTOR FY13 FY14 FY14 FY14 FY14 Slippages Micro & Small Ent. 283 278 278 282 38 1.78 Agriculture 183 265 196 243 719 33.69 Other Priority Sector 104 184 116 125 74 3.47 Total Priority Sector 570 727 590 650 831 38.94 Medium Industri
Slide 38: Sector-wise NPA Outstanding
SECTOR- WISE NPA OUTSTANDING Amt. in ` Crore SECTOR Mar’13 Jun’13 Sep’13 Dec’13 Mar’14 Micro & Small Enterprises 1532 1440 1625 1488 1727 Agriculture 885 1000 1018 1016 979 Other Priority Segments 371 460 368 341 250 Medium Enterprises 345 324 402 379 389 Large Industries 1521 2141 3146 3420 3279 Ot
Slide 39: Sectoral Contribution of NPA
SECTORAL CONTRIBUTION OF NPA Amt. in ` Crore Particulars Mar’13 Jun’13 Sep’13 Dec’13 Mar’14 Gross Advances 243936 251970 283024 289833 303431 Gross NPA 6260 7329 7475 8074 7570 Gross NPA % 2.57 2.91 2.64 2.79 2.49 Priority Sector Advances 78998 83085 88280 93018 97762 PS as % to Gross Advances 32.4
Slide 40: Restructured Assets
RESTRUCTURED ASSETS Amt. in ` Crore Total Restructured Restructured PA Restructured NPA A/cs No of No of A/Cs Amount No of A/Cs Amount A/Cs Amount A/c Restructured position upto 31.03.2013 13081 15901 7099 2212 20180 18113 A/c Restructured in Q1 2013-14 125 1365 9 318 134 1683 A/c Restructured in Q2
Slide 41: Restructured Assets
RESTRUCTURED ASSETS Amt. in ` Crore 1 Cr. & Above SR. DETAILS OF RESTRUCTURED No. of Amount NO ACCOUNTS A/Cs No. of Amount Accounts 26090 23205 761 21432 Total Restructured Assets as on 1 31.03.2014 Out of Which increase in Q4 3370 1432 30 1345 2 FY14 % of Restructured -- 7.64% -- 7.06% Advances/Por
Slide 42: Restructured Assets Under CDR
RESTRUCTURED ASSETS UNDER CDR Amt. in ` Crore POSITION AS ON A/C Amount MARCH-2013 78 9104 JUNE- 2013 84 12314 SEPTEMBER-2013 91 12932 DECECEMBER-2013 94 12185 MARCH-2014 96 10446 www.canarabank.com Page 42
Slide 43: Sector Wise Restructured Accounts
SECTOR WISE RESTRUCTURED ACCOUNTS Name of the Sector As on 31st March 2014 (Rs. In crore) Details of restructured Accounts No. of accounts Amount % to cumulatative Outstanding Amt. INFRASTRUCTURE 127 11787 50.80% Of Which Power POWER 62 8658 37.31% State DISCOMS 6491 27.97% State Transmission - - -
Slide 44: Amount Restructured During Q4 FY14
AMOUNT RESTRUCTURED DURING Q4 FY14 Amt. in ` Crore No. of Accounts Amount 1732 24 Agriculture 557 78 MSME 791 21 Housing 48 752 Large Advances 242 557 Others Total 3370 1432 www.canarabank.com Page 44
Slide 45: Sector Wise Restructured Advances Outstanding as at March 2014
SECTOR WISE RESTRUCTURED ADVANCES OUTSTANDING AS AT MARCH 2014 Amt. in ` Crore No. of Accounts Amount 10121 403 Agriculture 5661 617 MSME 8475 312 Housing 552 12827 Large Advances 1277 9046 Others 26086 23205 Total www.canarabank.com Page 45
Slide 46: Capital Adequacy – New Basel III Norms
CAPITAL ADEQUACY – NEW BASEL III NORMS CRAR of 10.63% at MAR 2014 Vs. 9% norm CET ratio at 7.41% vs. 5% norm Capital Tier I ratio at 7.68% vs. 6.5% norm Adequacy Ratio Tier II ratio at 2.95% Govt. holding at 69% Paid-up Capital at ` 461.26 crore Sufficient headroom available for raising further capi
Slide 47: Capital Adequacy – Basel III
CAPITAL ADEQUACY – BASEL III Amt. in ` Crore BASEL II BASEL III Particulars Mar'13 JUN’13 SEPT’13 DEC-13 Mar'14 Risk-weighted 243348 260699 273066 302533 312226 Assets Tier I Capital 23776 23260 23273 22609 23991 CET: 8.51% CET: 8.13% CET: 7.13% CET: 7.41% Tier I Ratio% 9.77% AT I: 0.41% AT I: 0.39%
Slide 48: Shareholding Pattern
SHAREHOLDING PATTERN As on MARCH 31, 2014 Govt. 69 1.0 3.5 5.6 5.7 6.3 FIIs 8.97 9.0 Insurance 6.26 Companies 69.0 Mutual 5.69 Funds Govt of India FIIs Residents Insurance Companies Mutual Funds 5.59 Individuals Resident Individuals Banks Others Banks 0.98 Others 3.51 www.canarabank.com Page 48
Slide 49: Financial Inclusion
FINANCIAL INCLUSION • During the year, the Bank opened 257 branches in financial inclusion/ unbanked villages taking the total tally of FI branches to 532. Apart from branches, the Bank also has 514 Ultra Small Branches and engaged 2402 Business Correspondent Agents for financial inclusion activitie
Slide 50: Financial Inclusion
FINANCIAL INCLUSION • 60 Financial Literacy Centres have been set up to provide financial education to the poor and the common man. • 20 Micro Finance Branches in urban areas are operational to cater to the needs of the urban poor. These branches have garnered a business of ` 344 crore. • 1500 Farme
Slide 51: New Products
NEW PRODUCTS Loans against Property, Home Loan Plus, Housing Loan to High Networth Individuals, Special Housing Loan Scheme to NRIs and Housing loans to agriculturalists launched. CANARA MSE PRAGATI, CANARA MSE UNNATI, CANARA MSE SATKAR and FLAVOUR were launched for financing Micro and New Small
Slide 52: Important Customer-Friendly Technology Initiatives
IMPORTANT CUSTOMER-FRIENDLY TECHNOLOGY INITIATIVES Canara Bank RuPay Debit Card, Canara Club Card –Debit, Canara Secured Credit Card, Canara Elite Debit Card and EMV Chip Cards under debit and credit cards launched. Canara e-infobook–an electronic passbook in English, Hindi and 4 Regional Langua
Slide 53: Important Customer-Friendly Technology Initiatives
IMPORTANT CUSTOMER-FRIENDLY TECHNOLOGY INITIATIVES Online Savings Bank and PPF account opening launched. e-Hundi Collection through IMPS facility of NPCI and Institutional Fee Payment through ATM. Acceptance of donations through ATM, Net Banking and New Mobile Banking for Religious & Philanthr
Slide 54: Expanded Clientele Base
EXPANDED CLIENTELE BASE (In Lakhs) % Y-o-Y Mar’13 DEC’13 Mar’14 Y-o-Y Increase Growth 5.5 Clientele Base 470 539 555 85 18.09 Crore Strong No. of Deposit Clientele A/cs 417 476 489 72 17.26 Base No. of Borrowal A/cs 53 63 66 13 24.53 85 lakhs Clientele added Y-o-Y www.canarabank.com Page 54
Slide 55: Major Events
MAJOR EVENTS Celebrating 108th Founder’s Day on 19th Nov 2013 by dedicating 108 branches and 108 ATMs to the nation, inaugurated by Hon’ble Chief Minister of Karnataka, Shri Siddaramaiah in the presence of Shri K.H. Muniyappa, Hon'ble Union Minister of State (MSME-Independent Charge) www.canarabank.
Slide 56: Major Awards/Accolades in FY14
MAJOR AWARDS/ACCOLADES IN FY14 Golden Peacock Award for Excellence in Corporate Governance 2013. Golden Peacock Award for excellence in CSR 2013. ‘SKOCH AWARD’ under Corporate Social Responsibility. C&MD was conferred Mahatma Gandhi Pravasi Gold Samman Award during the Global Achievers’ Conclave org
Slide 57: Major Awards/Accolades in FY14
MAJOR AWARDS/ACCOLADES IN FY14 Life Time Achievement Awards, Global HR Excellence Awards (Award for Best Strategy in Line with Business) and 8th Employer Branding Awards 2014 (Award for Excellence in Training) instituted by World HRD Congress during February 2014. Global CSR Excellence and Leadershi
Slide 58: Goals – Mar'15
GOALS – MAR’15 • Aims to reach an aggregate business figure of ` 8.5 lakh crore, with a deposit growth of 16-17% and advances growth of 19-20% as at March 2015. • Plans to take the number of branches from 4755 to 6000 and number of ATMs from 6312 to 10,000 by Mar’2015. • Opening a branch at Johannes
Slide 59: Goals – Mar'15
GOALS – MAR’15 • Thrust on CASA, NPA and Recovery, Fee Income, Credit–Priority, SME and Retail to continue. • Technology and business process reengineering initiatives. • Project ‘Shikhar’ aimed at rejuvenating the Bank by focusing on several themes like energizing branches and customer service, inc
Slide 60: www.canarabank.com
ete! dao AN Canara Bank www.canarabank.com