Flight Centre Travel Group Limited · ASX:FLT
Flight Centre Travel — Investor Day (May 2026)
113 slides from Flight Centre Travel's investor day presentation, May 26, 2026
Slide 1: Investor Day
Investor Day Showcasing our world leading brands 26 May 2026 FLIGHT CENTRE TRAVEL GROUP
Slide 2: Today's agenda
Today’s agenda Topic Speaker (s) Welcome & Overview Adam Campbell, Chief Financial Officer Leisure Overview James Kavanagh, Chief Executive Officer Leisure Specialist Brands Joell Ogilvie, Managing Director Flight Centre Brand Andrew Stark, Managing Director Luxury and Independent Brands Danielle Ga
Slide 3: Welcome & Overview
Welcome & Overview Adam Campbell Chief Financial Officer CEO – Global Business Services FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 3
Slide 4: FLT's core assets
FLT’s core assets Customer loyalty Brand equity Differentiated travel and technology and proprietary data and trust product ranges Human expertise - ability to navigate Supplier relationships through complexity FLIGHT CENTRE TRAVEL GROUP 4
Slide 5: Key elements of our enduring competitive advantage
Key elements of our enduring competitive advantage 1 3 5 Leading Brands Diversified leisure Efficiency and Resilient demand and record Strong specialty Productivity TTV YTD demonstrate growth, scaling digital channels. Costs well below pre-pandemic the enduring strength levels. Productivity uplift g
Slide 6: FY26 trading update
FY26 trading update • As updated earlier this month, a strong performance during the 9-months to March 31 but early Q4 results heavily impacted by Middle East tensions, which have continued through May. • Primarily impacting leisure results – estimated $10m profit impact in April (related predominan
Slide 7: Responding to the near-term challenge
Responding to the near-term challenge ➢ Cost discipline – cost margin down to 9.2% after Q3 with ongoing focuses on halting discretionary spend, support role freeze, prioritisation of investment/capex ➢ Increasing market-share – heavy promotion of short to mid-haul international travel and domestic
Slide 8: Ongoing portfolio simplification and strategic reallocation
Ongoing portfolio simplification and strategic reallocation Proactively reshaping our brand portfolio and operating models to capture emerging opportunities, leverage new technology and create longer-term shareholder value Closure of Divestiture of non-core Organic expansion in underperforming Strat
Slide 9: Today's areas of focus: Why FLT is well placed to prosper
Today's areas of focus: Why FLT is well placed to prosper Strong Brand and Market Position FLT’s globally diversified model with trusted brands drives strong demand and record transaction values despite market challenges Corporate Sector Expansion Corporate division growing, delivering scale benefit
Slide 10: Leisure Business
Leisure Business James Kavanagh CEO - Leisure FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 10
Slide 11: Why leisure travel, why now?
Why leisure travel, why now? Four structural tailwinds positioning FLT Leisure for long term growth Experiences over Complexity things drives margin Travel is a resilient growth category The more complex, the more defensible Consumer spending is structurally shifting from goods to Cruise, touring, l
Slide 12: The opportunity
The opportunity A large, growing market. Our portfolio is built to capture more of it. >$1T 1.2% 4.7% ADDRESSABLE MARKET CURRENT MARKET SHARE MARKET GROWTH PER ANNUM Total global leisure travel spend across FLT Leisure's share of the total Projected compound annual growth rate our 8 markets in 2026.
Slide 13: A portfolio of complementary brands
A portfolio of complementary brands 8 markets · ~$13B TTV · Mass to Ultra High Net Worth MASS MARKET LUX URY SPECIAL IS TS INDEPENDENTS Omni-channel Flights+ specialist. Retail, Mass Affluent and ultra-high-net-worth travel. Deep vertical expertise across cruise, touring Growing network of independe
Slide 14: To become the world's leading holiday specialist by 2032
STRATEGY GROW THE CORE Retail network optimisation 01 Lift network productivity across Flight Centre, Travel Associates, Cruiseabout and Travel Where we're going Money, opening only where ROI is clear while renewing underperformers. To become the world's leading holiday specialist BET ON WINNERS by
Slide 15: World360 Rewards
World360 Rewards Built to earn, redeem and grow across every customer journey, unlocking FCTG ecosystem value 01 · the program 02 · the edge 03 · the return A points-based program What sets it apart in market What it gives FCTG #1 differentiator New engine of sustainable growth Travel Rewards Store
Slide 16: Capability Engine
The opportunity WHAT MAKES THE BIG MOVES DELIVERABLE Capability Engine Two horizontal investment priorities and five delivery pillars underpin every Big Move HORIZONTAL HORIZONTAL PRIORITY · 1 PRIORITY · 2 AI ACCELERATOR DIGITAL COMMERCE Agentic AI making every advisor more productive and every simp
Slide 17: Now hear from our brand leaders
Now hear from our brand leaders Three presentations. Three parts of the portfolio. Specialist Brands Mass Market Luxury & Independents Cruise portfolio, MyTouring, foreign Flight Centre Brand strategy, omni- Travel Associates, Scott Dunn, Luxury exchange and the path to number one channel model, ret
Slide 18: Specialist Brands
Leisure Specialist Brands Joell Ogilvie MD FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 18
Slide 19: Specialists Division Overview
Division Highlights SPECIALIS T S DIVISION Overview 01 Diverse, High-Performing Portfolio Seven specialist brands operating across cruise, leisure travel, OTAs, foreign exchange, and education – each with distinct market positions and growth profiles. Who We Are UPDATE NEEDED FLT's Fastest Growing B
Slide 20: Specialist Leisure TTV: Two years of strong growth
Specialist Leisure TTV: Two years of strong growth Specialist Leisure H1 TTV $bn H1 TTV by Specialist Brands $m 1.6 900 +58% 800 1.4 700 +92% 1.2 600 1.0 500 0.8 400 +48% +47% 0.6 300 200 0.4 100 0.2 - - Ignite Jetmax Travel Money 2024 2025 2026 2024 2025 2026 FLIGHT CENTRE TRAVEL GROUP FLIGHT CENTR
Slide 21: FLT's Cruise Ambitions in a high-performing sector
CRUISE FLT's Cruise Ambitions in a high-performing sector CLIA CY2025 Market Data 37.2M 1.5M 2.5M Ocean-going cruise pax globally Cruise pax in Australia Cruise pax UK & Ireland ▲ 7.5% YoY ▲ 9.5% YoY ▲ 5.7% YoY 47 yrs 63% Avg. age, 8-day avg. Of cruisers used a travel duration in Australasia agent t
Slide 22: Ignite
IGNITE travel group Unique packaged product curated in-house across all brands, selling into low and shoulder seasons Cruise Touring Holidays Wholesale • Contract directly with • Charter of NCL • Provide all Ignite local specialised Explorations – 2 years • Focus on flight and products to FLT operat
Slide 23: UK Cruise Specialist
UK Cruise Specialist Nov 2024 Package Only ~2× Acquired Location, UK TTV growth in FY26 Acquisition Model Performance Acquired November 2024, located in Cruise packages only – replicating On track to double TTV in FY26, Manchester, UK. Extension of Ignite's proven approach in a new demonstrating rap
Slide 24: Cruiseabout: only bricks and mortar dedicated cruise brand
We are the only bricks and mortar dedicated Cruise brand in Australia 12 Teams In-store Cruise Retail Growth events + Home User Cruiseader Community Mixed model Team Growth Community Product & Wholesale • Breadth of product with a focus • Using stores to grow local area • Start-up brand has grown fr
Slide 25: Leading Cruise OTA in UK
Leading UK Online Travel Agency Market leading proprietary Expert Ski & Cruise Leading Cruise OTA in UK ecomm platform Consultants Cruise Ski Models Product • OTA & Call Centre — giving customers flexible ways • Chalet & resort packages, predominantly European to book ski destinations. • 44% of reta
Slide 26: Foreign Exchange | ANZ Market Leader
Foreign Exchange | ANZ Market Leader 105 #1 1hr Stores in AU & NZ Largest player in ANZ Click & Collect (NZ & AU) Retail Wholesale Click & Collect • ~100% TTV growth year-on- year with a broadening client • Launched in NZ in FY26 • Currently 90 AU stores and base across AU and NZ. • Along with AU, a
Slide 27: Aunt Betty and BYOjet meta platform distribution
Meta Platform Distribution Strong Ancillary Growth AU & NZ Core Markets Distribution Ancillary Revenue Market Expansion • Sell via Meta platforms – • Strong ancillary product offering • Predominantly operating in AU & Skyscanner, Google Flights, and growth, driving revenue NZ markets, with active gr
Slide 28: Delivering Jobs & Careers
Delivering Jobs & Careers Scale & Focus Students completing Diplomas in Travel & Tourism, with direct placement into industry roles – targeting 1,000 enrolments in FY26. Job Pathways Whitsunday Program Flight Centre Consultant Fly Program 585+ students placed into roles over Direct pathway into Flig
Slide 29: Flight Centre Brand
Leisure Flight Centre Brand Andrew Stark MD FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 29
Slide 30: Flight Centre: Your Centre For Travel
GROW THE CORE 1 Brand | 4 Channels | 5 Countries | FC4.7 Flight Centre Your Centre For Travel Fly | Stay | Cruise | Tour 1
Slide 31: YTD Global Brand Stats
YTD Global Brand Stats. $ 5bn 54m 1.3m Sales Website Users Total Leads 605k 416 56 Walk -In Customers Stores Specialist Teams 205k 4.6m 3.1 App Users Social Followers Store Components 61% 39% 20% Air Sales Land & Sea Sales NDC FLIGHT CENTRE TRAVEL GROUP
Slide 32: Trends Reshaping Demand
Trends Reshaping Demand. Tailwinds • Premium travel rising • Longer lead times to book but with larger basket sizes Headwinds • Conversion is slowing as decisions are taking longer – in line with normal trends during periods of uncertainty • Pricing / Margin pressure from a very competitive landscap
Slide 33: Global Customer Data
NPS YTD NPS MTD GLOBAL CUSTOMER DATA 52 63 stores 53% 31% 15% 1% CUSTOMER PROFILES SOLO COUPLE FAMILY SMALL GROUP 65% Repeat Customers CHANNEL AGE LEAD TIME TRIP LENGTH AVG BASKET BLENDED 54 71 days 1 5 days $3,573 +8% ECOM 45 44 days 5 days $1,002 +8% STORE 56 103 days 24 days $6,586 +10% SPECIALIS
Slide 34: International is the value engine
INTERNATIONAL IS THE VALUE ENGINE 42% of bookings. 78% of TTV. The yield curve OTAs can’t bend. 78% OF TTV 4.5x BASKET SIZE 31%PREMIUM CABIN is International International vs Domestic of international air mix TOP 5 COUNTRIES BY TTV TOP 5 CITIES BY TTV 1 AUSTRALIA Home market —domestic premium 1 LOND
Slide 35: Vision
VISION We win the flight. Then we bundle the trip. Flight Centre is the world's most trusted travel brand – 3,000+ experts powered by AI, turning complex itineraries into effortless experiences CONSISTENCY in-store, online, and everywhere in between. Our next chapter is to grow new travellers , unlo
Slide 36: Our Four Channels
OUR FOUR CHANNELS RECRUIT. TRAIN. RETAIN. Retail builds the experts. Specialist and Business Travel keep them. Ecom captures the digital -first customer. RETAIL SPECIALIST BUSINESS TRAVEL ECOM 72% 6% 7% 15% RECRUIT & TRAIN RETAIN & DEEPEN RETAIN & GROW CAPTURE & CONVERT Mass -market omni – large -sc
Slide 37: Trusted Flight Experts who book all travel
WHO WE ARE Trusted Flight Experts who book all travel. LAUNCHING 1 JULY Human expertise, powered by technology, trusted by 100M+ travellers since 1982. WHAT MAKES US RECOGNISABLE Captain · Consultant · Red · Ticker Board · Store · Map · Song · Concord · Uniform BRAND PROMISE Lowest airfares are just
Slide 38: The moat isn't AI. AI is table stakes.
The moat isn't AI. AI is table stakes. The moat is complex trips backed by a trusted brand and expert. When the trip gets complicated, Customers want a person, who's seen it before.
Slide 39: Our North Star
OUR NORTH STAR A league of our own. High tech. High expertise. At scale. No one else can be here. TECHNOLOGY WHY ONLY US No one else will build this stack. TECH TRAVEL A LEAGUE OF OUR OWN Booking · Google · Expedia FLIGHT 3,000+ HUMAN EXPERTS Wholly -owned frontline at scale. TripAdvisor · Webjet CE
Slide 40: Luxury & Independent
Leisure Luxury & Independent Danielle Galloway MD FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 40
Slide 41: Luxury
LUXURY T h e L a n d s ca p e o f I n f l u e n c e FLIGHT CENTRE TRAVEL GROUP
Slide 42: The Rise of Luxury
G L O B A L L U X U R Y P E R F O R M A N C E The Rise of Luxury A billion-dollar luxury portfolio. Three brands. Six markets. Built to outpace the market. $1B+ +43% 2.5× >5% NPS 83+ Luxury business today Sales growth since FY18 Profit growth since FY18 Quality Net margin Well above Market T H E G R
Slide 43: Six Core Markets
O U R W O R L D O F L U X U R Y I N F L U E N C E Six Core Markets United USA Singapore Kingdom Scott Dunn Scott Dunn Scott Dunn Hong Kong Australia New Zealand Luxury Travel Luxury Travel Scott Dunn Travel Associates Travel Associates Collection Collection FLIGHT CENTRE TRAVEL GROUP TRAVEL ASSOCIAT
Slide 44: Wealth Levels Within the Market
T H E M A R K E T & W E A L T H L E V E L S Wealth Levels Within the Market A H E A D Y E A R UHNW $8B market — United Kingdom > $60M $12B market — USA T H E $2B market — Singapore and Hong Kong HNW > $6M – $60M | F Y 2 6 MASS AFFLUENT $28B market — Australia T R I L U X E > $1M – $6M $1B market — N
Slide 45: Travel Associates office network
OVER 60 OFFICES 2 8 Y E A R S D E S I G N I N G LU X U R Y H O L I DAY S Travel Associates is the only brand combining O V E R 3 0 0 LU X U RY T R AV E L A DV I S O R S high-touch service, advisor expertise and luxury product excellence with national accessibility 10 CRUISE BOUTIQUE OFFICES across A
Slide 46: Luxury Client Portfolio
Luxury Client Portfolio NEW GROWT! Age | ee 60+ Years Net Worth $2.2M | Eaming $234k+ Net Worth S7Me Net Worth S46 Holiday Spend $50,000 PY Holiday Spend $50,000 - $100,000 PY Holiday Spend Over $150,000 PY Total Market 1,000,000 Households Total Market 114,000 Households Total Market 18,000 Individ
Slide 47: Loved & Recommended by Clients
Loved & Recommended by Clients Google Client Reviews NPS TrustPilot Client Rating Finder Awards 4.8/5 Brand Average 95 YTD 4.9/5 Stars Top Awarded Travel Agency 2000+ 5-Star Reviews The highest in FCTG Rated Excellent Voted by 60,000 Australians
Slide 48: Travel Associates' New Service Offering
TRAVEL ASSOCIATES' NEW SERVICE OFFERING EXCLUSIVELY FOR ULTRA-HIGH-NET-WORTH CLIENTS • Elevated Concierge Service Model • Targeting UHNW travellers with net worth over $46M – Australian market opportunity 18,000+ • High margin itinerary curation - +20% per booking • Annual membership model • Head of
Slide 49: Scott Dunn – Out of the Ordinary
Scott Dunn – Out of the Ordinary Established in 1986 - A travel company specialising in tailor- made, bespoke luxury holidays UK | USA | Asia (Singapore & Hong Kong) 120 Travel Experts | Destination Specialists, Guest Loyalty & Scott Dunn Private Destination Specialists across Africa, Americas, Asia
Slide 50: Award winning global team
Award winning global team We strive to deliver unique travel experiences, thoughtfully tailored to each guest’s individual needs by our highly experienced destination specialists. Over 40 years, we have built a hard-earned reputation for excellence in luxury travel, founded on expertise, care, and a
Slide 51: Growth Focus Areas
Growth Focus Areas Grow Core USA Asia Market Growth Growth All Strategies underpinned by AI 51
Slide 52: Global Independents
Global Independents VISION: To be the home and heart of the travel industry for the independent world. 52 CENTRE TRAVEL GROUP FLIGHT
Slide 53: Our Global Network
O U R G L O B A L N E T W O R K Global Footprint — >$2b TTV, 3,425 Experienced Members, Five Markets AU US ZA NZ CA Australia USA South Africa New Zealand Canada M E M B E R S M E M B E R S M E M B E R S M E M B E R S M E M B E R S 1,960 615 280 325 245 TOTAL: 3,425 experienced members · >$2b TTV gl
Slide 54: Who Our Members Are
Who Our Members Are Three operating models. One unified network. 01 AGENTS 02 AGENCIES 03 SHOPFRONTS Independent travel advisors Independent travel businesses Physical retail locations operating solo. with multiple advisors. with consumer presence. Home-based or mobile advisors with personal Establi
Slide 55: Our members choose us, trust us, and stay
C U S T O M E R P E R F O R M A N C E · F Y 2 6 Our members choose us, trust us, and stay. N E T P R O M O T E R S C O R E M E M B E R R E T E N T I O N R A T E M E M B E R S U P P O R T C S A T 61 96% 91% A score above 50 is considered world- Members actively choose to stay — year Best-in-class sat
Slide 56: A $58b Addressable Market
T H E I N D E P E N D E N T M A R K E T A $58b Addressable Market — and the Channel is Gaining Share Addressable market & opportunity. MARKET TOTAL MARKET ($) OUR FY26 TTV ($) OUR SHARE Australia $9.0b $1.4b 15.5% Canada $6.0b $0.1b 1.8% New Zealand $1.0b $0.3b 33.4% South Africa $1.0b $0.2b 17.2% U
Slide 57: One ecosystem. Backed by FLT. A defensible moat.
H O W W E W I N · C O M P E T I T I V E A D V A N T A G E One ecosystem. Backed by FLT. A defensible moat. Built on FLT’s scale — delivering returns no individual member can replicate alone. 01 Product Marketplace 02 Brand & Marketing 03 Knowledge & Support Broadest product breadth in independent Gl
Slide 58: Strategic Journey Ahead
Strategic Journey Ahead Growth & Investment Experienced Member North American Growth Product Showroom & Margin Initiatives Growth & BDM Marketplace Investment 58
Slide 59: AI & Digital
Leisure AI & Digital Chris Steiner Chief AI Officer FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 59
Slide 60: AI in Travel: Industry Shifts & Global Leisure AI Strategy
LE ISURE PME D AI in Travel: Industry Shifts & Global Leisure AI Strategy AI structural shifts reshaping travel — and the operating moves Global Leisure is making in response. # AI INDUSTRY SHIFT GLOBAL LEISURE AI STRATEGY ■ Differentiated Data source: Combining offline, online and loyalty data asse
Slide 61: Online – Intelligent Websites, Interactions & Campaigns
01 Online – Intelligent Websites, Interactions & Campaigns Google’s Agent Search: • Powering Flight Centre (released June), Travel Associates and Scott Dunn, providing an AI search experience. AI Powered Campaigns & Websites: • Intelligent marketing campaigns, personalised customer journeys. Smart E
Slide 62: Key Offline AI Initiatives & Partnerships
Key Offline 02 02 AI Initiatives & Partnerships - The Consultant Agentic Booking Flow Integrated ‘Data Backbone’: • Combining Sales, Service, Online, Marketing & Loyalty data to support FC, TA & CA consultants. AI Analytics to Improve Productivity: • Salesforce Einstein Analytics quickly provides ke
Slide 63: Key Support AI Initiatives & Partnerships
Key Support 03 AI Initiatives & Partnerships Operations Live Artefacts deployed to support management decision making. Claude deployed to over 2000 seats across the FLT group. AI Productivity tools for Management, Engineering, Finance, Call Centre, Marketing & Design. Toolset to drive productivity:
Slide 64: Rearchitecting for an Agentic Technology Ecosystem
04 04 Rearchitecting for an Agentic Technology Ecosystem Strategic Partners Tours Agent Expert MCP Tech Partners: Hotel Agent Expert MCP Orchestration Cruise Agent Expert MCP Package Agent Expert MCP Flight Agent Expert MCP Consulting Partners: Experience Agent MCP LLM: FLIGHT CENTRE TRAVEL GROUP Fl
Slide 65: Key Launching AI Initiatives
Key Launching 05 AI Initiatives June & Partnerships : The Global Leisure Agentic Accelerator Led by the recently appointed Chief AI Officer for Global Leisure. Agentic Accelerator Agentic Accelerator: 70% 20% 10% • Agentic Transformation of Global Leisure Operating Model Make Everyone Better Reimagi
Slide 66: Leisure Q&A
Leisure Q&A FLIGHT CENTRE TRAVEL GROUP
Slide 67: Corporate Business
Corporate Business Chris Galanty CEO - Corporate FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 67
Slide 68: Corporate: Business Overview
Corporate: Business Overview Unique Dual Brand Strategy A People-Led Broadening Driving Organic Growth Digital Business Revenue Mix • Two world class brands • Building a tech-enabled, AI-driven • Expansion into higher-margin, (Corporate Traveller and FCM) operating model, while complementary service
Slide 69: Global Winning Brands | Geographies
Global Winning Brands | Geographies HORIZON 1 HORIZON 2 • All of market customer approach • FCM only - mixed SME to Enterprise • All brands, services and products deployed • Sales & Marketing machine deployed • Continue to invest in growth / capability • Full Meetings and Events capability • Hold to
Slide 70: Market Segments
Market Segments ENTERPRISE $100M+ spend GLOBAL MULTINATIONAL & REGIONAL $10m-$100m spend CT CT CT LOCAL CT M&E S&S Energy $50K-$10M spend FLIGHT CENTRE TRAVEL GROUP 70
Slide 71: One experience, Multiple revenue streams
One experience, Multiple revenue streams PROFESSIONAL SERVICES TRAVEL MEETINGS MANAGEMENT & EVENTS FLIGHT CENTRE TRAVEL GROUP FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 71
Slide 72: Single Operating Model
Single Operating Model Meetings & Events WhereTo Payments & Expense OUR CORE CAPABILITIES Culture AI Air Hotel Rail Car FLIGHT CENTRE TRAVEL GROUP FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 72
Slide 73: FCM
Corporate FCM Melissa Elf MD & COO FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 73
Slide 74: Travel Industry Changes
Travel Industry Changes 01 Content Disintermediation 02 Traveller Expectations 03 TMC Consolidations 04 Payment & Travel Management Converging 05 Deluge of Micro-Innovators 06 Loyalty
Slide 75: Embrace the future
FUTURE FUTURE FUT E FUTURE FUTURE FU Embrace the future TURE FUTURE Experience FUTUR Travel Management FUTURE FUTURE FUT The way it should be. E FUTURE FUTURE FU 75
Slide 76: Our key investments
Our key investments FCM Booking Blockskye Operating Model Payment & M&E Sam :] Kayak Transforming our Expense Hyper growth in Design & control our Expand our enterprise operating model to E2E payment & expense Northern Hemisphere own proprietary global addressable market delivery productivity offeri
Slide 77: Built in, not bolted on
Built in, not bolted on Sam is the intelligence at the core of our ecosystem R EXPERT OU S TFORM PLA Sam sits at the intersection of our OUR technology, our experts, and our CUSTOMERS customers - creating a flywheel that improves with every interaction. WO RKSPACE OU R EXPERTS 77
Slide 78: Introduce Sam
Introduce Sam One assistant. Five knowledge layers. A personalised one-stop shop for corporate travellers and arrangers to manage everything from planning to post-trip. 5 knowledge layers General Knowledge Specialised Knowledge FCM Products Company Data Traveller Profile SAM: YOUR INTELLIGENT TRAVEL
Slide 79: Welcome to the Sam Demo
FC @teipcener CP tw 22 Traveler manag My trips Can't find a booking? OO travel Upcoming tips Past trips er BL My company i y How can | help you? Welcome tothe Sam Demo Business travel involves too many tools, too much fiction, and too mary moments where the Fight answer isnt where it needs to be, Sa
Slide 80: Most booking tools stop at the booking. Ours doesn't.
Most booking tools stop at the booking. Ours doesn’t. Global alternative Integrated, not standalone Every persona covered High capture, lower leakage 80
Slide 81: One question, Instant intelligence
One question, Instant intelligence. Sam brings your travel data to life through simple, natural conversation Instant Descriptive Data Analytics Next Can you summarize our total travel spend for the last quarter? Enterprise Data Source Certainly. Looking at the Executive Summary, the total travel spe
Slide 82: BlockSkye & CM ABBR
BlockSkye & CM ABBR © cvsinees
Slide 83: $1.2b new wins
Active Best in Finals in play Strong pipeline $1.2b new wins Strong recent wins in Northern Hemisphere
Slide 84: Corporate Traveller
Corporate Corporate Traveller Tom Walley Global MD FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 84
Slide 85: The SME travel opportunity has never been bigger
The SME travel opportunity has never been bigger And the market is still waiting for someone to get it right… The SME The SME boom boom AI is AI is changing changing CostCost pressure pressure is real The blend is the everything everything is real battle ground Small Small andand mid-market mid-mark
Slide 86: Where we play | Corporate Traveller
Where we play Where we play | Corporate Traveller Customer Value Proposition Supplier Value Proposition Why are we different? Competitors Why are we different? • Access high-value travellers • High market share and/or high growth • The ability to shift market share • People & service • Solve problem
Slide 87: Where we play – Hubs
Where we play – Hubs Hub City A major international gateway where customers are based, and we have local scalable CT capability 6 SME core United Kingdom ✓ London 20 Hub Cities Canada markets On track to top $5b in TTV for ✓ Toronto 1st time during FY26. US ✓ Vancouver ✓ Montreal business delivering
Slide 88: The CT Model: Refreshingly easy business travel
The CT Model: Refreshingly easy business travel Melon xclusive Content E ted Exp edica ert An unbeatable D experience built for your business. Our platform Melon, uses Mel — our AI co-pilot — to connect your data and preferences with unmatched Our content to surface the best Customer travel options
Slide 89: Our story
Our story Corporate Traveller helps your business grow by taking the grind out of travel and spend management. $5.2bn 94% 2M+ 400+ -$140 A real person who Tech your team actually The full travel One bill. knows your business want to use market in one place Zero headaches. People & Service Melon & Me
Slide 90: Our key investments
Our key investments Big 5 Hypergrowth Spend World 360 Melon & Mel Management Rewards • Focused investment in • We've quietly run one of the • Melon, our proprietary booking • FLT’s new travel-led loyalty the world’s leading largest corporate travel payment platform, is on a path to be live program,
Slide 91: Meet Traveller Manager
OY TRAVELLER Meet It's our next-level business travel platform. And it comes with some game-changing features: A streamlined user experience Trip Arranger that's powerfully simple. . A personalized five-minute booking flow, so you can look, book and go Next-gen storefront, Al-powered reporting, ; Ra
Slide 92: Investment in Verticals
Investment in Verticals Meetings and Events Stage & Screen • CT Meetings & Events - UK launch 1st July • This specialist travel segment expects great • Huge opportunity to expand our offering in this service, expertise, and frictionless travel – space. With more than 50% of travel undertaken perfect
Slide 93: Corporate Q&A
Corporate Q&A FLIGHT CENTRE TRAVEL GROUP
Slide 94: Supply
Supply Greg Parker CEO – Supply FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 94
Slide 95: Supply: Business Overview
Supply: Business Overview Supplier relationships New distribution opportunities H3 businesses • Working closely with key partners in shifting • Growth in New Distribution Capability (NDC) • Touring (Backroads, Topdeck and landscape – high fuel prices, fare volatility, • Investment in TP Connects Gra
Slide 96: Supply Flywheel
Supply Flywheel Authentic & Strategic Partner Relationships WHICH STRENGTHENS LEADS TO 01 Growth in our targeted 05 Industry leading content, mix of content & contracts & commercial supplier volume returns WHICH LEADS TO 02 WHICH DELIVERS 04 Investment in our people, 03 Sustainable & additional tech
Slide 97: The Strength of Our Partnerships
The Strength of Our Partnerships 01 02 03 04 Global C-Suite Source Transactional Strategic Partner Relationships Flexibility Data Asset Positioning Regular connections at local, Diversity of brands and Booking behaviour, route We are a strategic partner, not regional and global level distribution op
Slide 98: TP Connects' solutions
TP Connects’ solutions TPConnects’ Iris and Astra platforms empower travel agencies and airlines to optimise operations, enhance agility, enhance margin, and unlock new growth opportunities by enabling modern NDC, offer management, and content aggregation capabilities For Intermediaries For Airlines
Slide 99: Iris is connected to 35 NDC carriers today
PRODUCT: IRIS (FOR INTERMEDIARIES) Iris is connected to 35 NDC carriers today, covering 65% of global passengers at NDC carriers/1, and is expected to reach 80%+ coverage of NDC carriers within a year In addition, Iris is connected to all three major GDS’s and the key regional LCC 75% Europe 72% Nor
Slide 100: Targeting new growth opportunities through agentic AI partnerships
Targeting new growth opportunities through agentic AI partnerships FLT is working with Mindtrip, Sabre & Paypal in an innovative new program that will help shape a new, end-to-end conversational travel ecosystem FOUR KEY PARTNERS · ONE CUSTOMER JOURNEY WHAT THIS MEANS FOR FCTG AI Search Interface AI
Slide 101: Closing remarks
Closing remarks Graham Turner Global Managing Director and CEO FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 101
Slide 102: Closing remarks
Closing remarks Current turbulence is geopolitical, not structural Running the playbook that protects the through- cycle story Diversified, world-leading brand portfolio across two earnings engines Large, growing addressable market with clear share-gain runway Active portfolio reshaping and AI as a
Slide 103: Looking ahead: Continuing to drive sustainable growth
Looking ahead: Continuing to drive sustainable growth Adapting to changing market Ongoing evolution dynamics Capitalising on new opportunities • FLT has bricks & mortar leisure roots but • Growth in online sales & digital • Strategic investment in Blockskye — has grown to become a diversified global
Slide 104: Q&A
Q&A FLIGHT CENTRE TRAVEL GROUP
Slide 105: Contact details
Contact details Haydn Long Investor & Media Relations haydn_long@flightcentre.com +61 418 750 454 This presentation has been approved by Flight Centre Travel Group Limited’s CEO FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 105
Slide 106: Appendix
Appendix FLIGHT CENTRE TRAVEL GROUP INVESTOR DAY 106
Slide 107: Capital management
Capital management FLT delivers on all capital management commitments — buyback complete, balance sheet well positioned $200m on-market share buyback — Convertible note restructure — 2027 $87m returned to shareholders in FY26 completed notes reduced & 2028 notes retired Completed mid April 2026 Comp
Slide 108: Leisure Big Move 1: Grow the Core
BIG MOVE 01 Leisure Big Move 1: Grow the Core Retail network quality, productivity and capital discipline KEY INITIATIVES STRATEGIC INTENT The retail shop network across Flight Centre, Travel Building the leadership bench across brands Associates, Cruiseabout and Travel Money remains a significant p
Slide 109: Leisure Big Move 2: Five disciplined bets in high-growth segments
BIG MOVE 02 BET ON WINNERS Leisure Big Move 2: Five disciplined bets in high-growth segments PRINCIPLE Each segment is defensible and enduring, with strong structural tailwinds. Luxury Cruise & tours Foreign exchange Digital commerce Independent channel Grow Travel Target number one in Scale foreign
Slide 110: Leisure Big Move 3: Embed and Lift Loyalty
BIG MOVE 03 Leisure Big Move 3: Embed and Lift Loyalty World360 Rewards – a commercial engine, not simply a benefits programme KEY INITIATIVES STRATEGIC INTENT Activate World360 Rewards as a commercial engine across Embed World360 Rewards across Flight Centre, Travel Associates NOW owned brands – dr
Slide 111: Leisure: Strategic choices
Leisure: Strategic choices Laser focused on winning models — clear on where we don't compete WHERE WE WHERE WE PLAY DON'T PLAY Complex holidays – multi-component, advised, high-margin New bets before existing investments are earning Luxury travel – Ultra High Net Worth through to Mass Affluent Geogr
Slide 112: Supply: TPConnects' products bring outsized benefits
Supply: TPConnects’ products bring outsized benefits BENEFITS TO AIRLINES BENEFITS TO AGENCIES Revenue Growth Distribution Cost Aggregated Better Commercial & Retail Control Optimization Content Access Transparency Dynamic offer creation, Reduced dependency on Single interface for NDC, Improved visi
Slide 113: TPC's pricing tool is one of the Company's most impactful advantages
PRODUCT: IRIS (FOR INTERMEDIARIES) TPC’s pricing tool is one of the Company’s most impactful – yet least visible - advantages Imagine a travel agency having: Proven Margin Benefits • Access to GDS EDIFACT and NDC-direct fares from the same carrier, for dozens of carriers, in the same search • Net fa