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Atos — Investor Day (October 2011)
65 slides from Atos's investor day presentation, Oct 6, 2011
Slide 1: Atos Investor Day
Atos Investor Day Thursday 6 October, 2011 - Afternoon 06 October 2011
Slide 2: Disclaimers
Disclaimers Atos Investor Day 6 October 2011 ▶This presentation contains further forward-looking statements that involve risks and uncertainties concerning the Group's expected growth and profitability in the future. Actual events or results may differ from those described in this document due to a
Slide 3: Afternoon agenda
Afternoon agenda Atos Investor Day 01:50pm to 4:30pm 6 October 2011 01:50 Eric Grall Managed Services 02:15 Marc-Henri HTTS & SB Desportes 02:40 Robert Goegele Manufacturing, Retail & Services 03:00 Break 03:20 Francis Meston Global Delivery in SI 03:40 Swen Rehders Large Deal Team 04:00 Q&A session
Slide 4: Strength and competitiveness of Atos in Managed Services
5 Atos Investor Day 6 October 2011 Eric Grall STRENGTH AND COMPETITIVENESS OF ATOS IN MANAGED SERVICES 4
Slide 5: Atos Managed Services: the European Outsourcing Powerhouse
Atos Managed Services : Atos Investor Day the European 6 October 2011 Outsourcing Powerhouse 5
Slide 6: Managed Services Service Line
Managed Services Service Line Atos About EUR 4 B revenues – Largest European Outsourcer Investor Day 6 October 2011 Key facts and figures MS revenue mix by portfolio 5% Infrastructure and ▶ ~EUR 4 billion revenues annualized Cloud Services ▶ 26.000 staff worldwide in 49 11% Workplace countries 42% ▶
Slide 7: New Managed Services: benefits of Siemens acquisition
New Managed Services Atos Benefits of Siemens acquisition for MS Investor Day 6 October 2011 Scale in business mix & Revenue resilience for next 3 coverage years ▶ European Outsourcing Leadership ▶ Top 3 SIS contracts (24% total MS => invited to more bids & mega deals Revenue) going till 2015 minimu
Slide 8: New Managed Services: a flagship customer
New Managed Services Atos Investor Day Benefit of SIS acquisition : a flagship customer 6 October 2011 7 years and EUR 3+ billion Mega deal capability deal for MS ▶ 300,000 users, 9,000 servers ▶ ITO services for Siemens Group ▶ Consolidated in 6 DCs across the ▶ High compliance & security globe req
Slide 9: Managed Services major customers and a complete portfolio
Managed Services Atos Investor Day major customers and a complete portfolio 6 October 2011 ▶ Major customers ▶ New MS portfolio The new MS portfolio integrates the “best of both worlds” (SIS and AO), creating a powerful base of standard services for Global Customers 9
Slide 10: Managed Services Data Centre capabilities
Managed Services Atos Investor Day Data Centre capabilities 6 October 2011 ▶ Atos Origin and SIS totaled 80+ data centers and 100+ data rooms of varying size / quality ▶ Enough capacity to sustain growth through 2014, major new flagship DC investment planned for 2014 readiness ▶ New Tiered model to
Slide 11: Managed Services Global delivery capabilities
Managed Services Atos Investor Day Global delivery capabilities 6 October 2011 ▶ Service Desk and Workplace Services – 10 global and 39 local delivery center – 45 million calls per year – 2.4 million seats – 38 languages with 29 served off/near-shore – ISO 9001 and ISO 27001 certified ▶ Enterprise M
Slide 12: Managed Services Key Priorities Horizon 2013
Managed Services Atos Investor Day Key Priorities Horizon 2013 6 October 2011 ▶ Grow at least at market rate from 2013 onwards ▶ Reach Tier-1 profitability by end 2013 ▶ European Leadership in private Cloud infrastructure ▶ Quality of Delivery as the foundation for resilience ▶ Delivery automation &
Slide 13: Cloud ambition horizon 15: EUR 1 billion revenue
Managed Services Atos Investor Day Cloud ambition horizon 2015: EUR 1 billion revenue 6 October 2011 ▶ Strategy & Focus : – Already more than EUR 200 million revenues from Cloud (>5% of ER) in 2011 – Focus on Private Cloud for large enterprises or communities – Partnership development with SaaS and
Slide 14: New Service Line HTTS & SB, new objectives 2013
6 Atos Investor Day 6 October 2011 Marc-Henri Desportes NEW SERVICE LINE HTTS & SB, CONTENT, NEW BUSINESS FROM SIS, HTTS FOLLOW-UP, NEW OBJECTIVES 2013 14
Slide 15: HTTS: the first step
HTTS : the first step Atos Investor Day 6 October 2011 ▶ Since 2009 : Priority on Transactional Services model because of its superior profitability and higher growth AWL 2008 HTTS 2010 EUR 814 M – 15% OM EUR 1,035 M – 16% OM ▶ Achievements, self-financed by HTTS development: 1. Boost organic Growth
Slide 16: Reasons for a new set-up
Reasons for a new set-up Atos Investor Day 6 October 2011 HTTS Extension of perimeter including more Specialized Businesses Successful Model for ▶ WorldGrid developing profitable business ▶ BPO (Medical & Financial) with differentiating assets ▶ CNS Existence of synergies in the portfolio of assets
Slide 17: HTTS and Specialized Businesses Service Line
HTTS and Specialized Businesses Atos Investor Day Service Line 6 October 2011 ▶ A new Service Line for the Business Enabling IT, Business Critical and Specialized activities – Atos Worldline – Transactional Services – Atos WorldGrid – Core Business BPO, incl. Financial & Medical BPO – Civil and Nati
Slide 18: HTTS and Specialized Businesses
HTTS and Specialized Businesses Atos Investor Day 6 October 2011 HTTS & SB €1.7 B HTTS €1.1 B BPO € 0.3 B Other SB <€ 0.3 B Smart Civil and Medical BPO Utilities National Services Security Payments € 0.7 B National and <€ 0.2 B € 0.1 B Savings & Investment (UK) eCS € 0.4 B & Financial Markets <€0 .1
Slide 19: HTTS – Payments services
HTTS – Payments services Atos Investor Day Facts & Figures € 0.7 B 6 October 2011 ▶ 2.2 billion acquiring ▶ 153 million withdrawals transactions ▶ 374 million remote payment ▶ 28 million credit cards and ▶ 34 million mobile phone prepaid debit cards transactions ▶ 5 million fuel cards ▶ 477 000 term
Slide 20: HTTS Payment Services
HTTS Payment Services Atos Investor Day 6 October 2011 Atos Assets and Expertise Opportunities and Challenges Card Payments Processing Services • Good volume growth (5-10% in western • Strong position in the whole value chain Europe / 25%-40% in emerging markets) • New solutions for industrial scale
Slide 21: e-CS Product Line: connecting our clients to their clients
e-CS Product Line Atos Investor Day Connecting our clients to their clients 6 October 2011 End users’ / Clients’ needs ▶ Phone ▶ Retailers ▶ Mobile phone Pay per: ▶ Telco Operators ▶ Radar •Click ▶ Administrations Clients •Flash ▶ ATM •Purchase ▶ Banks •Call •SMS… ▶ Smart Phone ▶ Transport ▶ Home PC
Slide 22: HTTS – eCS & Financial Market Product Line
HTTS – eCS & Financial Market Atos Investor Day Product Line - Facts & Figures € 0.4 B 6 October 2011 ▶ 59 million e-mail boxes ▶ 115 billion e-mails ▶ 640 million SMS ▶ 45 million loyalty cards ▶ 1,6 billion calls (IVR & Contact Center) ▶ 115 billion internet pages viewed ▶ 1 billion e-documents ▶
Slide 23: HTTS – eCS Product Line
HTTS – eCS Product Line Atos Investor Day 6 October 2011 Atos Assets and Expertise Opportunities and Challenges E-Commerce, CRM & loyalty • Continue growth through all geographies • Mix of voice and internet automation • Convergence with Mobility • Full end to end service Smart Ticketing and Traffic
Slide 24: BPO – Revenue Over EUR 0.3 billion
BPO – Revenue Over EUR 0.3 billion Atos Investor Day Facts & Figures 6 October 2011 Overall: ▶ > 3500 staff including 1400 medical staff ▶ 7 Contact Centres ▶ 12 inbound mail centres Medical: ▶ We provide 900,000 face to face medical exams to UK citizens ▶ We process over a 1m referrals each year fr
Slide 25: BPO
BPO Atos Investor Day 6 October 2011 Atos assets and expertise Opportunities and Challenges Medical BPO • Medical assessments within UK and Northern Ireland • Call centre management and • Political environment evolution appointment booking • Expand current footprint in public • Document management,
Slide 26: CNS - EUR 0.1 billion Facts & Figures
CNS - EUR 0.1 billion Atos Investor Day Facts & Figures 6 October 2011 Biometrics: ▶ more than 130 enterprises use the Atos ID Center ▶ more than 12 million Atos Smart Matchers ▶ 7 national ID implementations ▶ 500 biometric enrolment stations for passports Border Control: ▶ satellite and radio comm
Slide 27: CNS
CNS Atos Investor Day 6 October 2011 Atos assets and expertise Opportunities and Challenges Defense Comand & Control Systems • Overall need for defense • Situational awareness and Mission coordination planning • Leverage strong position in • Ability to deliver and end to end testing Switzerland and
Slide 28: Atos WorldGrid - EUR 0.2B Smart Energy
Atos WorldGrid - EUR 0.2B Atos Investor Day Smart Energy – Facts & Figures 6 October 2011 ▶Now over 1,500 engineers dedicated to real-time critical and core business systems ▶70 Nuclear power units running on Atos WorldGrid solutions. Already 300 systems installed: – Digital Control System – Full sc
Slide 29: Smart Energy
Smart Energy Atos Investor Day 6 October 2011 Atos assets and expertise Opportunities and Challenges Smart Grid • Atos Smart Grid Suite (ASGS) for Automated Meter Management and Meter to • Positive report of French Energy Grid Regulator on Linky pilot project • Success of the Smart Metering System •
Slide 30: Global Strategy for HTTS & SB Service Line
Global Strategy for HTTS & SB Atos Investor Day Service Line 6 October 2011 New levers to support growth Strategy for profitability ▶ Dynamic portfolio management to focus investment and sales effort HTTS & SB in all 11 clusters on most promising assets ▶ Engage strong cost reduction actions, with a
Slide 31: HTTS and Specialised Business ambitions for 2013
HTTS and Specialised Business ambitions Atos for 2013 Investor Day 6 October 2011 ▶ 2011e ▶ 2013e Revenue Revenue EUR 1.7 billion EUR 1.9 billion to EUR 2.1 billion Operating Margin Operating Margin On H1 2011 pro of 13% to 14% forma of 11.7% with AO HTTS with HTTS above above 15% 15% ▶ Acquisitions
Slide 32: Strategy in the Manufacturing, Retail & Services market
7 Atos Investor Day 6 October 2011 Robert Goegele STRATEGY IN THE MANUFACTURING, RETAIL & SERVICES MARKET 32
Slide 33: Manufacturing Retail and Services: addressing key growth markets
Manufacturing Retail and Services: Atos Investor Day Addressing key growth markets 6 October 2011 Leading Industries around the world EUR 3 billion Revenues Globally (incl Siemens ) #2 in EMEA and #5 Worldwide Addressing Customers Key Challenges: - Global cost effective and Consistent Infrastructure
Slide 34: MRS global setup with business segment and portfolio focus
MRS has a full global setup with a strong Atos Investor Day business segment and portfolio focus 6 October 2011 Global MRS Structure MRS Robert Goegele Global account Strategy & Market & Sales Executives Sales Support Segment business development Germany ▶ Aerospace & Transport … ▶ Automotive R. Keh
Slide 35: Balanced portfolio mix serving key players in vertical industries
Atos has a balanced mix in Portfolio and is Atos serving the key players in the vertical industries Investor Day 6 October 2011 MRS – Market Perspective Atos business mix Atos strategy • Expand relationship with key blue-chip customers internationally and in portfolio coverage • Growth Program for h
Slide 36: Vertical offerings are a valuable growth asset
Due to strong customer demand and good Atos margins our vertical offerings are a valuable Investor Day growth asset 6 October 2011 Vertical MRS Growth assets Product Lifecycle Management Manufacturing Execution Systems Customer Loyalty & Smart Mobility Source: Car2Car Communication Consortium Key
Slide 37: Product Lifecycle Management – PLM
Business Enabling IT Atos Investor Day Product Lifecycle Management – PLM 6 October 2011 Vertical MRS Growth assets Challenges for your IT service provider Product Complexity Deep Product Know-How ▶ Number 8 Worldwide and Number 3 in Europe as Business drivers for PLM Cost Competitive Pricing IT Pro
Slide 38: Horizontal offerings lay the foundation for profitable growth
Our Focus horizontal offerings lay the Atos Investor Day foundation for further profitable growth 6 October 2011 Horizontal MRS Growth assets Highlights from Horizontal Portfolio Consulting Outsourcing / Cloud SAP Solutions Sustainability Security Key Topics Key topics Key Topics Key Topics Key Topi
Slide 39: ERP Consolidation & Harmonization
ERP Consolidation & Harmonization Atos Investor Day 6 October 2011 Horizontal MRS Growth assets Heterogeneous C&H related Services Homogenous Customer Processes As-Is To-Be Cost Savings ▶ Data trans- Industry-specific Processes Processes parency across Services and Solutions countries 15–40% and leg
Slide 40: Latest closed deals and qualified pipeline support MRS growth
The latest closed deals and the qualified pipeline Atos fully support the growth strategy of MRS: Investor Day Global / big customers and clear portfolio 6 October 2011 Deals supporting growth PLM MES Customer Loyalty International SAP Solutions and Smart Mobility Outsourc. TCV € in million TCV € in
Slide 41: Close cooperation with key partners supports growth
Close cooperation with a few key partners Atos Investor Day will support our growth activities 6 October 2011 Our Partners ▶ Hybrid Cloud ▶ Virtualization ▶ CRM ▶ Infrastructure transformation (Win 7, Collaboration Platform, Office) ▶ ERP ▶ BI ▶ MES / PLM (where Siemens solution does not fit) ▶ Clou
Slide 42: Thank you for your attention
Thank you for your attention Atos Investor Day 6 October 2011 42
Slide 43: Global Delivery in SI further to SIS integration
8 Atos Investor Day 6 October 2011 Francis Meston GLOBAL DELIVERY IN SI FURTHER TO SIS INTEGRATION 43
Slide 44: Atos: the creation of a leader in Systems Integration
Atos: the creation of a leader in Atos Investor Day Systems Integration 6 October 2011 ▶ Systems Integration + ▶ Solutions ▶ Application Management (GAA) in Global Operations ▶ Yearly revenue: €1.3bn ▶ Yearly revenue: €1bn ▶ Systems Integration ▶ Yearly revenue: €2.3bn 44
Slide 45: Atos SI footprint
Atos SI footprint Atos More than 22,000 business technologists Investor Day 6 October 2011 Benelux UK/IR Germany CEE 2 050 1 100 3 100 France 2 000 North 3 600 Russia Poland America 450 China/APAC 330 2 250 N&SW Europe Asia Pacific Morocco Iberia 900 / Middle East & Africa 5 500 400 Brazil India 250
Slide 46: Atos SI vision: design, build and run business solutions
Atos SI vision: design, build and run business Atos solutions powering progress for our customers Investor Day 6 October 2011 ▶ Vertical market ▶ IT efficiency & business value creation ▶ Global enterprise and Public ▶ Blueprint by industry process Market / ▶ Skill development: every employee to ▶ D
Slide 47: Atos SI journey to 2013
Atos SI journey to 2013 Atos Investor Day 6 October 2011 2012-2013 2011 Deployment of vertical offerings Verticalization “Cloudization” of of portfolio portfolio 2010 Creation of 3 practices enforced in all geographies 2009 Industrialization •Solutions of processes •SAP through : •AM • Lean • Toolin
Slide 48: Atos SI: a global organization
Atos SI : a global organization Atos Investor Day 6 October 2011 … Benelux France Germany GSI Solutions SAP AM Operations (Quality, Security, Operational Excellence, People Excellence) GDP Tooling Risk Management & Project Excellence Portfolio Offshore TOP2 Global Delivery Center Support Functions •
Slide 49: Solutions service offering
Solutions service offering Atos Investor Day 6 October 2011 Creating business value by leveraging technology • Yearly revenue: €1,140m Public, Health & Transports Blueprints Energy & Utilities Blueprints • # offerings: 33 Manufacturing, Retail & Services Blueprints Financial Services Blueprints Telc
Slide 50: SAP service offering
SAP service offering Atos Investor Day 6 October 2011 Rationalization and integration of SAP to create business value • Yearly revenue: €440m Public, Health & Transports Blueprints Energy & Utilities Blueprints • # offerings: 11 Manufacturing, Retail & Services Blueprints Financial Services Blueprin
Slide 51: Atos SAP global presence 2011
Atos SAP global presence 2011 Atos Investor Day 6 October 2011 9735 consultants supporting > 500,000 SAP Business users and > 5,000 SAP Instances • Global SAP Services provider • Global Application Management provider • Global Hosting partner (with certified data centres in EMEA, • Global Competence
Slide 52: AM positioning and value proposition
AM positioning and value Atos Investor Day proposition 6 October 2011 Leader on transformation AM deals • Yearly revenue: €720m Blueprint… Blueprint PLM • # offerings: 5 Blueprint SAP Blueprint Telco Billing Transformation Stage 2: Business Performance improvement • Business growth -10% cost reducti
Slide 53: 5 SI cloud offerings to engage our customers now
5 SI cloud offerings to engage our Atos Investor Day customers now 6 October 2011 ▶ Cloud transformation journey Start the transformational journey into the cloud ▶ TAM on the Cloud Rational tool set on-demand for our customers ▶ SAP BI OnDemand Cloud-based analytics offering ▶ Dynamic PLM services
Slide 54: Atos SI offshore footprint
Atos SI offshore footprint Atos Investor Day 6 October 2011 Around 6,700 employees Poland: 150 Russia: 250 working in our SI ▶Standard technologies ▶SAP, Application Management ▶English, German, French ▶German language offshore centers languages 400 China/APAC: ▶SAP Argentina: 150 ▶Standard technolo
Slide 55: Atos SI offshore presence has grown considerably
Atos SI offshore presence has grown Atos Investor Day considerably over the past 3 years 6 October 2011 Growth of SI offshore footprint (in Headcount) 9000 8500 Atos SI offshore value 8000 proposition 7000 6749 ▶ Cost competitiveness Ex-SIS 6000 ▶ Access to vast talent pool 5000 4088 ▶ Access to sca
Slide 56: Atos SI offshore penetration rate will further grow
Atos SI offshore penetration rate will Atos Investor Day further grow in the coming years 6 October 2011 SI Offshore Penetration (%) in 2011 30% Levers to accelerate offshore in 70% Atos 60% ▶ Global management system 50% ▶ Global processes 40% ▶ Global tooling 30% 30% ▶ Language coverage ▶ Increase
Slide 57: Offshoring has become business-as-usual in Atos
Offshoring has become “business- Atos Investor Day as-usual” in Atos 6 October 2011 ▶ Offshore global policy ▶ Global Sourcing Sales Academy in India (Mumbai) ▶ Distributed Delivery Program Management University ▶ Handbook with offshore models ▶ Contract Execution Plan, integration in Rainbow bid pr
Slide 58: How does the new Large Deal Team work? A success story
9 Atos Investor Day 6 October 2011 Swen Rehders HOW DOES THE NEW LARGE DEAL TEAM WORKS ? A SUCCESS STORY 58
Slide 59: A Unique Mix of Professional and Deal Capabilities
A Unique Mix of Professional Atos Investor Day and Deal Capabilities 6 October 2011 The professional capabilities within SSE as well as our profound competencies derived from managing large deals are the crucial ingredients to deliver added value for our company, our clients and our shareholders. 59
Slide 60: Mission Statement of Atos Global Strategic Sales Engagements
Mission Statement of Atos Atos Investor Day Global Strategic Sales Engagements 6 October 2011 Our Mission is to… ▶ Win more profitable large deals in all ▶ Raise recognition of the new Service Lines and all GBUs. European IT Champion with analysts and sourcing advisors ▶ Win strategic deals. (e.g. e
Slide 61: SSE: a spearhead ensuring sustainable growth for the new Atos
Atos SSE: A spearhead ensuring Investor Day sustainable growth for the New Atos 6 October 2011 Strategic Sales Engagements Pro-Active Toolset Strategic Sales ▶ Fully integrated team of pre- Engagements (SSE) merger existing large deal ▶ From "Suspect to Target" sales organizations ▶"Focus" workshops
Slide 62: SSE: Key Roles and Experience
SSE: Key-Roles and Experience Atos Investor Day 6 October 2011 Every SSE Deal consists of following key roles: SSE Previous Employers ▶ CEO: Deal Maker proactively identifies and (in % of Atos SSE staff) leads through the deal phase Atos Origin 25% ▶ COO: Bid Director ensures industrialized and pro
Slide 63: Bayer awards major outsourcing deal to new Atos
Bayer awards major outsourcing Atos Investor Day deal to new Atos 6 October 2011 ▶ In May 2011 Bayer announced that it will outsource their workplace services to Atos ▶ Within this transaction about 260 Bayer employees will transfer to Atos ▶ The contract signature is planned for Q4 2011 ▶ Atos is t
Slide 64: Bayer awards major outsourcing deal: official press release
Bayer awards major outsourcing Atos Investor Day deal to new Atos 6 October 2011 Official press release from Bayer “Bayer Business Services intends to outsource parts of its IT infrastructure services to Siemens IT Solutions and Services GmbH. This is the outcome of a request for proposals (RFP) iss
Slide 65: Thank you
Thank you Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud and Atos WorldGrid are registered trademarks of Atos SA. June 2011 © 2011 Atos. Confidential information owned by Atos, to be used by the recipient only. This document, or any part of it, may not be reproduced, c