Ricoh Company, Ltd. · TSE:7752

Ricoh — Investor Day (December 2021)

14 slides from Ricoh's investor day presentation, Dec 1, 2021

  1. Slide 1: RICOH Europe Office Services

    RICOH Europe Office Services David Mills CEO RICOH Europe, plc December 1, 2021

  2. Slide 2: RICOH Europe Overview

    RICOH Europe Overview Regional headquarters Operating companies Production & research & development Financial Rev: 357B JPY in FY20 Customer 1,400,000 MIF Base 25 Operating Companies SOUTH AFRICA Coverage 16 Leasing Companies Distributors 255 MIDDLE EAST DUBAI Employees Sales: 3,200 (As of Oct. 2021

  3. Slide 3: Office Services Revenue Growth in EMEA

    Office Services Revenue Growth in EMEA  Keep growing significantly taking advantage of both acquisition and organic growth  In a strong position to deliver FY22 target FY21 1st Half 167.6 73.4 : +35% (B JPY) 155.9 FY21 Highlight +26% 123.6 Acquisition (YonY) : 129%  Strategic Acquisition in FY21

  4. Slide 4: Office Services Annuity Revenue

    Office Services Annuity Revenue  OS Annuity revenue has been successfully increasing, which is a vital basis for our sustainable profitable growth going forward (B JPY) 59.3 FY21 Highlight 51.2 +16% 46.2 +11%  Solid growth : YonY 116%  Significant growth in AS thanks to DocuWare – AS Annuity Rev

  5. Slide 5: Reinforcing Digital Services Structure

    Reinforcing Digital Services Structure Acquisition  Successfully expand OS business in target countries by reinforcing our capabilities and +50% acquiring new competencies through acquisition +30% OS Revenue Ratio ICT Key Countries AS FY19 FY21 ITS CS Ridgian UK (FY15) 32% 45% ADA MTI DataVision Do

  6. Slide 6: Contributions and Synergies of Acquisition

    Contributions and Synergies of Acquisition Acquisition Contribution Margin Creating Synergy  Grow contribution margin with higher  Accelerate synergies between RICOH and all profitability acquired companies 8.5  Huge opportunities across EMEA (B JPY) 6.0  Market-leading AV/IT system integrator i

  7. Slide 7: Packaged Services Progress in FY21

    Packaged Services Progress in FY21 Packaged Services (Organic) Work Together, Anywhere campaign (As of Oct.2021) FY21 Won FY21 Opportunities FY21 Target 6.4B JPY 24.9B JPY 10.8B JPY (YonY 148%) Process Automation/ Workplace Management Printing Remote Working DocuWare Solutions Equipment* *Includes e

  8. Slide 8: Customer Case - 1

    Customer Case - 1 Process Packaged Automation/ Services (Organic) DocuWare  Worked with RICOH to optimise warehouse operations, accelerating key processes by 80%, increasing workforce productivity, and improving client services Customer & Challenge Our Solution Benefit  Customer  DocuWare Cloud 

  9. Slide 9: Customer Case - 2

    Customer Case - 2 Workplace Packaged Management Services (Organic) Solutions  Worked with RICOH to deploy innovative digital tools that enhance the workplace, improve member services and ensure employee safety during the pandemic Customer & Challenge Our Solution Benefit  Customer   Customer Suc

  10. Slide 10: Talent Development toward a Digital Services Company

    Talent Development toward a Digital Services Company Talent Development  Taking advantage of highly experienced OP resources, train and shift them to support Office Services  It will provide a point of differentiation from our competitors and enable us to be more competitive in the market RICOH Eu

  11. Slide 11: Further Opportunity - Service Advantage

    Further Opportunity - Service Advantage Talent Development RICOH Service Advantage Target Market  Provide a set of innovative technology services  Huge opportunity to build new Annuity stream leveraging our substantial field engineers Portfolio Offering EMEA 4,800 Field Engineers Service provision

  12. Slide 12: Winning scenario

    Winning scenario Customer  Strong loyal customer base Base – Existing RICOH OP customers and Acquired companyʼs customers Our  The widest geographical coverage and customer contacts in EMEA Coverage & – 25 Operating Companies + 11 acquired companies, 3,200 sales & 4,800 engineers Strong Resource –

  13. Slide 13: Forward-Looking Statements

    Forward-Looking Statements The plans, prospects, strategies and other statements, except for historical events mentioned in these materials are forward- looking statements with respect to future events and business results. Those statements were based on the judgment of Ricohʼs Directors from availa

  14. Slide 14: RICOH imagine. change.

    RICOH imagine. change.

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