Loomis Ab · OMXSTO:LOOMIS
Loomis Ab — Investor Day (November 2010)
10 slides from Loomis Ab's investor day presentation, Nov 17, 2010
Slide 1: UK Turnaround
UK Turnaround Ashley Bailey, Country President UK Capital Market Day Stockholm, November 17, 2010
Slide 2: Agenda
Agenda • Background • Initial Challenges • Action Taken • Service Improvement • Profit Improvement • Current Status • Future Plans/Opportunities 2
Slide 3: Background
Background • 2007 Sale of LCM… – Onerous contracts (2013) – NCS Reporting – Buildings – Experienced Staff • …acquisition of Brinks – Capacity – Infrastructure – Operational model 3
Slide 4: Consequences
Consequences • Lack of understanding of retained business • CMS became bottleneck • Reconciliation Issues • Complex reporting requirements • Underestimated volumes • Trunking Implications of new locations • Seasonal Peak 4
Slide 5: Actions Taken
Actions Taken • Prioritisation of actions • Taskforce created • Focus on getting the basics right • Agreed processes reinstated and enforced • Simplified and strengthened management team • Established regular employee communication • Proactive customer communication 5
Slide 6: Focus on Service Performance
Focus on Service Performance • Simplify business model – Exit difficult contracts • Focus on getting the basics right – Understand agreed service levels – Staff training and focus on agreed processes – Exceed customer expectations – Summer 2009 – Boots ‘Most Improved Supplier’ • Establish clear cust
Slide 7: Focus on Profit Improvement
Focus on Profit Improvement • Exit onerous contracts • Restructure and develop sales organisation • Identify redundant roles – Simplify administration • Revisit properties and infrastructure – Branches closed and consolidated • Poor performing branches – Improvement plans & Executive sponsorship • V
Slide 8: Current Status
Current Status • Competitive market • Pricing pressure – Brokers • Wage deal agreed – (Competitive) crew flexibility • Low staff turnover 8
Slide 9: The Future
The Future • Market consolidation • FI market? • End to end cash handling – Requirement for robust cash management capabilities • Interest rates – Customer behaviour • UK economy • Safepoint Plus 9
Slide 10: LOOMIS
\ LOOMIS Managing cash in society.